Beech Hill Country House Hotel4.0 out of 5.0
Recent guest reviews
Stayed for one evening whilst travelling on business. Lovely grounds with a Country House to match. From the minute I arrived staff were attentive. Warm comfortable spacious room with both dinner in the evening and breakfast very good. An oasis of calm, thank you.
here to day with my husband for sunday lunch, very disappointed, service was slow, starter was ok, but we both ordered salmon of main course, there was a small piece of salmon on the plate and another piece of fish on the plate, no idea what it was but it tasted it awful, and no boiled or mashed potatoes either, the dessert was the coconut thingy(sorry cant remember the name on the menu) but it was tasteless. along with a bottle of cider and a glass of wine. the bill was over £66. it was not worth this for the portion size and quality of the food.
Party of 5 for Christmas night out Wed before Christmas Very few customers about which detracted from the party atmosphere I Prompt attendance Order drinks which arrived with no delay Orders taken with no fuss and shortly after shown into dining room Again very few other dinners. Food was average,nothing to complain about but nothing to praise either Place looks tired in all aspects
Stayed here two nights between Christmas and New Year. Lovley hotel to relax in and forget about everything. Staff are so friendly throughout the hotel we feel at home here. Food is really good they can turn basic meat cuts into a delicious meal complete with garden vegetables however the surcharge for better cuts is expensive. Staff was scarce on the ground so meals were slow especially breakfast resulting in poached eggs being hard on both days. Will we be back yes but may rethink our dinner arrangements. Housekeeping late afternoon two mattresses on the bed? Will only stay on a deal too expensive otherwise.
Had a great day at my nieces wedding and could not fault the dining hall and the food as all was superb. However, the attitude of most of the waiting staff and bar staff was very poor and I regret that i need to put it in a review as this is a professional business catering for weddings which should have staff that are capable of good customer service. I don't expect staff to be smiling all the time but they had sour faces and whilst in conversation staff did not excuse themselves when clearing the table and serving and rudely lent over me. Whilst at the bar my husband clearly heard the barman say to the waiter whilst rolling his eyes "just 6 more hours to go!!!" I didn't find the staff inviting or friendly. But I have to say that this lack of professional service could not be extended to all staff as there was a lovely waitress with blonde hair and glasses who was very accommodating and pleasant and a male waiter the same as was the man co-ordinating all the waiting staff. Now for a wedding party this size I appreciate the skill in co ordinating the dinner service and the pressure staff are under but this is their job and I regret that the level of customer service was so poor. My family really enjoyed themselves as did the bride and groom but as one of the sober people there I was appalled at what I witnessed. Therefore I cannot and will not recommend this hotel for any functions or friends to stay overnight.
We were very happy with our stay here. We stayed here for 2 nights at the end of November. There weren't may people staying here, but we felt welcome. The room was well appointed and the beds were comfy. The front desk people were friendly and took the time to give directions to town and answer any questions we had. The buffet breakfast included a menu to choose from too. The eggs Benedict was great and I still dream of the warn croissants.
Very disappointed with the Christmas party night. Have been to the Beech Hill before for the a la carte menu and it was fantastic, however I do not think they are suited for mass catering events. The starter was delicious but the service was slow, the main course vegetables were hard, the gravy very thin and the baked chocolate pot was watery. What disappointed me the most was that I asked the barman, an elderly bald gentleman, for three glasses as we had bottled wine on the table. When he began setting up half pint glasses I asked if he could give me wine glasses instead. The barman shook his head and said that I hadn't asked for wine glasses. He did give me the wine glasses but muttered under his breath the entire time he served me. I was very shocked at his rude behaviour, I expected more manners from hospitality staff. Unfortunately I have been put off dining at this establishment again.
This fab country house is just the perfect place for a calm peaceful and untroubled break. The property is full of character and history. All the staff are lovely but I have to give a very special mention to Ashleigh, the lady on reception. She is so efficient and knowledgeable and nothing is too much trouble for her. She is very dedicated to her job and her employer. Our room was huge , the decor was very tasteful. The food was amazing. The bar was so cosy ,comfortable, warm and relaxing.Unfortunately it was snowing when we were there and we did not get a chance to go on the walks so that means we will have to go back, and we definitely will.
Nice peaceful break, lovely grounds to walk around Excellent hospitality from the hotel staff.Good food a tad expensive.We went when it rained for two days would appreciate the hotel more if we got the weather. Only negative point, the actual bathroom is to small and no where to put toleteries. We stayed in the superior room with a lovely bath tub in the bed room which made up for the bathroom. Me and my wife enjoyed are stay.
We stay at the Beech Hill as often as we can when visiting Derry. It's a great location, generous rooms and staff are so attentive. Plus breakfast is the best around. This was the first time we also brought our dog and were given a 'dog-friendly' room (near an exit). It was a bit smaller than some of the other rooms but still comfortable and the large grounds and developed nature trails to the back of the hotel provided great walks each day. Lovely stay.
- Free breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Beech Hill Country House Hotel places you within 3 miles (5 km) of popular attractions like Diamond and Derry City Walls. This 4-star hotel has 31 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking. Tower Museum and Museum of Free Derry and Bloody Sunday Memorial are also nearby.
Free breakfast is included with your stay. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.
All 31 individually decorated rooms feature coffee makers, free newspapers, and desks. 32-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries.
Guests of Beech Hill Country House Hotel enjoy access to free WiFi in public areas, 5 meeting rooms, and conference space. You can take advantage of free parking, along with an airport shuttle for a fee (available on request). Front-desk staff can help with dry cleaning or laundry, and provide local restaurant recommendations. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.
Reviews from Trip Advisor
85% of guests recommend this hotelTotal of 789 reviews