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City Hotel Derry

4.0 star property
Boardwalk/promenade hotel with a fitness center and a steam room

Choose dates to view prices

Photo gallery for City Hotel Derry

Front of property
Hypo-allergenic bedding, blackout drapes, bed sheets
Lobby sitting area
Indoor pool, sun loungers
Superior Room, 1 Double Bed | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
Queens Quay, Derry, Londonderry, Northern Ireland, BT487AS
  • Place, Guildhall
    ‪3 min walk‬
  • Place, Millennium Forum
    ‪6 min walk‬
  • Place, Derry City Walls
    ‪9 min walk‬
  • Airport, Londonderry (LDY-City of Derry)
    ‪21 min drive‬

Room options

View all photos for Family Room

Hypo-allergenic bedding, blackout drapes, bed sheets

Family Room

8.6 out of 10
Excellent
(8 reviews)
  • 188 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, blackout drapes, bed sheets

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Hypo-allergenic bedding, blackout drapes, bed sheets

Superior Room, 1 Double Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 187 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Junior Suite Penthouse

Executive Junior Suite Penthouse | Hypo-allergenic bedding, blackout drapes, bed sheets

Executive Junior Suite Penthouse

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Double & Single)

Hypo-allergenic bedding, blackout drapes, bed sheets

Family Room (Double & Single)

8.8 out of 10
Excellent
(13 reviews)
  • 182 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Double Room, 1 Queen Bed

Executive Double Room, 1 Queen Bed | Hypo-allergenic bedding, blackout drapes, bed sheets

Executive Double Room, 1 Queen Bed

  • 181 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub | Hypo-allergenic bedding, blackout drapes, bed sheets

Standard Double Room, Accessible Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, blackout drapes, bed sheets

Standard Double Room

8.6 out of 10
Excellent
(33 reviews)
  • 181 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Hypo-allergenic bedding, blackout drapes, bed sheets

Standard Twin Room, 2 Twin Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 181 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Londonderry

City Hotel Derry places you next to Guildhall and within a 5-minute walk of Peace Bridge. This 158-room, 4-star hotel has conveniences like an indoor pool, a gym, and a conference center.

What's nearby

  • Guildhall - 3 min walk - 0.2 miles
  • Walled City - 3 min walk - 0.2 miles
  • Museum of Free Derry and Bloody Sunday Memorial - 6 min walk - 0.4 miles
  • Millennium Forum - 6 min walk - 0.4 miles
  • Derry City Walls - 9 min walk - 0.5 miles

Getting around

  • Londonderry Station - 15 min walk
  • Donegal (CFN) - 109 min drive

Restaurants

  • ‪The Guildhall Taphouse - ‬2 min walk
  • ‪Hillbilly's Chicken - ‬2 min walk
  • ‪Paolos Pizzas - ‬4 min walk
  • ‪Browns In Town - ‬3 min walk
  • ‪Guild Cafe - ‬2 min walk

About this property

City Hotel Derry

Boardwalk/promenade hotel with a fitness center and a steam room
City Hotel Derry features an indoor pool, a children's pool, and a gym. Self parking is available for GBP 14.00 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a steam room, free WiFi in public areas, and meeting rooms.
Flat-screen TVs come with satellite channels. Bathrooms have hair dryers and free toiletries. Coffee makers and phones are also standard.
An indoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Bar (on property)
The Maiden City Hotel
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
9.4 out of 10, Exceptional, 50 reviews
$114 nightly
The price is $137
Jan 15 - Jan 16
Total with taxes and fees
The Maiden City Hotel

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (GBP 14 per day); discounts available
  • Secured self parking on site (GBP 14 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Coppins Bar
  • Thompsons

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (3,842 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On a river
  • On the boardwalk/promenade
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (91 inch wide door)
  • Front entrance ramp
  • Raised toilet seat (20 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Connecting rooms available
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately GBP 15.00 per person
  • Secured self parking fee: GBP 14.00 per day
  • Nearby parking fee: GBP 14.00 per day (5 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking, along with discounted offsite parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

City Hotel
City Hotel Derry
Derry City Hotel
Hotel Derry City
City Hotel Derry Londonderry
The City Hotel Derry
City Derry Londonderry
City Hotel Derry Hotel
City Hotel Derry Londonderry
City Hotel Derry Hotel Londonderry

Frequently asked questions

Is a free cancellation option available at City Hotel Derry?

City Hotel Derry offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What is there to do around City Hotel Derry?

This hotel is located in Londonderry, just steps from Guildhall and Peace Bridge, and within a short walk of Tower Museum. You'll also find Irish Craft Village and Foyleside Shopping Centre less than a mile away.

Will I be able to park at City Hotel Derry?

Yes, secured parking is offered for GBP 14.00 per day. Though parking is limited, accessible parking is also available.

Does City Hotel Derry have a casino on the premises?

No, City Hotel Derry doesn't have a casino.

Will I find an indoor pool at City Hotel Derry?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at City Hotel Derry?

This riverfront hotel offers many amenities for couples, including Champagne service as well as an indoor pool and a bar.

Are there hot tubs at City Hotel Derry?

No, but this hotel does have a steam room.

Does City Hotel Derry feature a restaurant that includes a breakfast menu?

Yes, City Hotel Derry serves continental breakfast for a surcharge each morning at Thompsons.

Does City Hotel Derry allow pets to stay for free?

No, pets aren't allowed at City Hotel Derry though service animals are welcome.

Are there connecting rooms at City Hotel Derry?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from City Hotel Derry?

The closest major airport to City Hotel Derry is Londonderry (LDY-City of Derry), which is 9.8 mi away (29 minutes by car). Another top airport is Letterkenny (LTR-Letterkenny Airfield), which is located 17.4 mi away (27-minute drive).

Can I book a room with a balcony at City Hotel Derry?

No, at City Hotel Derry, there aren't any guestrooms that list a balcony.

Does City Hotel Derry offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at City Hotel Derry.

City Hotel Derry Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 495 out of 1000 reviews
Rating 8 - Good. 307 out of 1000 reviews
Rating 6 - Okay. 122 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

William

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

City Hotel Derry-in need of an upgrade.

According to some of our party the Guiness was poor.The room we stayed in was in dire need of an update and the absence of a fridge was disappointing particularly given the price of the room.The dinner on the Saturday night was very good and the waiting staff were very professional.
Stayed 2 nights in Oct 2025

10/10 Excellent

Damian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Bridgeen

Disliked: Cleanliness, property conditions & facilities, room comfort

Less than impressed.

Food was okay, dining table rocked as we ate. We went to get our cooked breakfast and our cups etc were lifted and we returned to a virtually empty table. On reading the description of the hotel before booking we were led to believe that all other rooms except for the ground floor had been redecorated. We had stayed at the hotel about 8 years ago and it was in need of redecoration then and other than new wallpaper on one wall, the furniture had remained unchanged since then. The service was quite chaotic and we do feel that while these renovations are ongoing the price of the stay should be much cheaper. Parking your car in the basement (which is now the level of the temporary entrance to the hotel) is now £14.00 overnight as the receptionist told us on check in, although we had wondered why there were so many empty spaces. The basement carpark has now been bought over by a private company. Hilton you definitely need to make vast changes for us to stay here again!!!
Stayed 1 night in Oct 2025

2/10 Terrible

David

Stayed 1 night in Sep 2025

10/10 Excellent

Catherine

Stayed 1 night in Oct 2025

10/10 Excellent

Helen

Liked: Staff & service
Disliked: Property conditions & facilities
The room was clean but furnitures are old and beat up. The property really need serious renovation, the entrance was closed due to on-going construction. Phone charger and outlets need an upgrade or at least provide portable plug for new tech. accessories. The staff are fantastic and very helpful, I personally feel bad that they have to work under that kind of condition, and having minimum resources to accommodate guests' simple requests
Stayed 1 night in Oct 2025

2/10 Terrible

Therese

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
After you book a hotel you should never receive notice that it’s under major construction on the morning of your arrival. This place is in need of major Reno but needs To shut down and not do it when guests are there
Stayed 1 night in Oct 2025

8/10 Good

Una

Liked: Cleanliness
While the accessible bedroom was very good; generally the hotel felt uncomfortable in its “renovating” state; staff were accommodating espec. Reception on Floor 1 there was a nice view of the River + Peace Bridge in Dining Room and there was a good enough selection at Breakfast; cost for 3 night stay did not reflect the inconvenience.
Stayed 3 nights in Sep 2025

10/10 Excellent

FAIQ, Rutherford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Sep 2025

6/10 Okay

Catherine

Traveled with family
Disliked: Staff & service, property conditions & facilities

Not the best

We were disappointed with our stay here. It's certainly not a 4 star hitel as advertised. I know there are renovations taking place but this has been months. We had to enter through basememt carpark. No stair option so no way into the hotel unless you take the lift. You had to wait ages for lifts. Room was very dark, lighting very poor which made it very hard to do make up. Sheets were stained. Blind rail was hanging off the window. Tv didnt work. Paint was falling of the ceiling into the swimming pool. Trying to get the attention of someone to be seated for breakfast was impossible. They kept walking by. We just sat ourselves in the end. Plates werent lifted between courses. Just wasnt a great experience. Plus side, location is excellent
Stayed 1 night in Oct 2025

8/10 Good

Pauline

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We liked the location. Staff were great, friendly, efficient & professional. We are sure, once the revamp work is completed it will be excellent. However. We were very disappointed to learn on check in that parking for residents wad £14 per day. There was no notification of parking charges when booking via Expedia.
Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Charlotte

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

S K

Stayed 2 nights in Sep 2025

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Until this hotel is completely renovated I would not stay again. Room size and beautiful waterfront were great but furnishings were out of date Dinner was just ok Breakfast was of poor quality with limited choice especially for 15£
Stayed 1 night in Sep 2025

8/10 Good

Fred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The construction of the lobby was a bit annoying but that is to be expected.
Stayed 2 nights in Sep 2025

4/10 Poor

John Joe

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
service poor at lunch
Stayed 1 night in Sep 2025

6/10 Okay

S K

Traveled with family
Disliked: Property conditions & facilities

Poor quality at the moment

Booked three rooms for a family trip - shortly after receiving my confirmation I received a separate email from the hotel advising that the ongoing work at the hotel meant that they had a temporary reception, bar area etc on the first floor and that the only access to the hotel was via the underground car park. If I had known this before I would not have made the booking. The hotel refused to cancel the booking. The place is a mess due to the ongoing work - really not happy with the situation.
Stayed 1 night in Sep 2025

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Slightly inconvenienced

The lobby is under construction so no grand welcome. They are apologetic and service was good. The room has no phone to call the front desk so when we had a question about WiFi (connectivity was very poor) we had to go down to the makeshift lobby in person. The room is big, tiny bathroom. Overall 4 stars bc Not great, but good enough.
Stayed 1 night in Sep 2025

10/10 Excellent

Lorna

Stayed 4 nights in Aug 2025

8/10 Good

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Mary

Disliked: Cleanliness, property conditions & facilities

Shabby appearance.

We stayed for three nights in the suite. Considering that this is advertised as a 4 star hotel. The room was grubby, furnished with mismatched/damaged furniture and had a generally shabby appearance.
Stayed 3 nights in Sep 2025

6/10 Okay

Shane

Liked: Staff & service
Disliked: Cleanliness, room comfort

This might have been a 4* 10 years ago

The hotel is under refurbishment and this is definitely needed. Rooms are very old, furniture has the wear and tear of 20+ yrs of use. Window wouldn't shut properly and could hear traffic at night, room www visibly dirty, condiments not replenished daily on a 3 night stay. Bed and pillows were not good, pool area needs total redoing. Would have raised a far bigger issue if we had been in the hotel much but luckily was a tourist trip. When I did raise at checkout was really noted just a "sorry that's a pity" Location is a positive
Stayed 3 nights in Sep 2025

2/10 Terrible

Arthur

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is being renovated which we didn’t know about until we arrived. We had to go through the basement car park to get to the reception desk. The room was shabby and very dated. Tea/coffee facilities consisted of one breakfast tea teabag, two green tea teabags , no coffee and no milk. Breakfast the following morning was very poor….. very little selection and shabby dining room. Overall our stay was dreadful.
Stayed 1 night in Aug 2025

8/10 Good

Des

Liked: Cleanliness
A little bit outdated, but they are renovating so that’s will make a huge difference in the early future
Stayed 2 nights in Aug 2025