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The Sanctuary House Hotel

Property class: 3.5

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Photo gallery for The Sanctuary House Hotel

Front of property
Lunch and dinner served, local cuisine
Lunch and dinner served, local cuisine
Reception
Superior Double Room | In-room safe, desk, iron/ironing board, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Bar
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
33 Tothill Street, London, England, SW1H 9LA
  • Place, Westminster Abbey
    ‪3 min walk‬
  • Place, Big Ben
    ‪7 min walk‬
  • Place, Buckingham Palace
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪69 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

8.8 out of 10
Excellent
(28 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room

9.8 out of 10
Exceptional
(32 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room

8.0 out of 10
Very good
(13 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room

9.4 out of 10
Exceptional
(16 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

Family Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Family Triple Room

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Basic Double Room

Basic Double Room | In-room safe, desk, iron/ironing board, free WiFi

Basic Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 118 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

London

Located in London City Centre, The Sanctuary House Hotel is within a 5-minute walk of Westminster Abbey and within 15 minutes of other popular attractions like Big Ben. This 34-room, 3.5-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • St. James Park - 1 min walk - 0.1 miles
  • Westminster Abbey - 3 min walk - 0.2 miles
  • Houses of Parliament - 6 min walk - 0.4 miles
  • Big Ben - 7 min walk - 0.4 miles
  • Buckingham Palace - 9 min walk - 0.5 miles

Getting around

  • St. James's Park Underground Station - 4 min walk
  • London Victoria Station - 13 min walk
  • Heathrow Airport (LHR) - 51 min drive

Restaurants

  • ‪Café at Storey’s Gate - ‬4 min walk
  • ‪Executive Lounge - ‬2 min walk
  • ‪Westminster Arms - ‬3 min walk
  • ‪St. Ermin's Tea Lounge - ‬3 min walk
  • ‪Pret a Manger - ‬2 min walk

About this property

The Sanctuary House Hotel

Guests staying at The Sanctuary House Hotel enjoy free WiFi in public areas and express check-out. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and safes are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Sanctuary

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 60.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for GBP 35 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: GBP 60.00 (subject to availability)
  • Rollaway bed fee: GBP 35 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Property is also known as

Hotel Sanctuary House
Sanctuary House Hotel
Sanctuary House Hotel London
Sanctuary House London
Sanctuary House
The Sanctuary House Hotel London, England
Sanctuary Hotel London
The Sanctuary House
The Sanctuary House Hotel Hotel
The Sanctuary House Hotel London
The Sanctuary House Hotel Hotel London

Frequently asked questions

Is a free cancellation option available at The Sanctuary House Hotel?

The Sanctuary House Hotel offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at The Sanctuary House Hotel?

As of Apr 15, 2026, prices found for a 1-night stay for 2 adults at The Sanctuary House Hotel on Apr 19, 2026 start from $224, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of The Sanctuary House Hotel?

This hotel is situated in London City Centre, just steps from Westminster Abbey, and within a 10-minute walk of Big Ben and Westminster Bridge. You'll also find Buckingham Palace and Trafalgar Square less than a mile away.

Will I be able to park at The Sanctuary House Hotel?

No, this hotel doesn't offer parking.

Does The Sanctuary House Hotel have a casino?

No, The Sanctuary House Hotel doesn't have a casino.

Is there an indoor pool at The Sanctuary House Hotel?

No, there is no indoor pool at this hotel.

Is The Sanctuary House Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a separate bathtub and shower and turndown service as well as a restaurant.

Are there hot tubs at The Sanctuary House Hotel?

No, there isn't a spa tub at this hotel.

Does The Sanctuary House Hotel feature a restaurant that includes a breakfast menu?

No, The Sanctuary House Hotel doesn't have a restaurant that serves breakfast.

Does The Sanctuary House Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Sanctuary House Hotel.

Are there connecting rooms at The Sanctuary House Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Sanctuary House Hotel?

The closest major airport to The Sanctuary House Hotel is London City Airport (LCY), which is 10.5 mi away (53 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 16.5 mi away (51-minute drive).

Can I book a room with a balcony at The Sanctuary House Hotel?

No, you won't find guestrooms with balconies at The Sanctuary House Hotel.

The Sanctuary House Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 712 out of 1002 reviews
Rating 8 - Good. 223 out of 1002 reviews
Rating 6 - Okay. 41 out of 1002 reviews
Rating 4 - Poor. 12 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

daniel

Stayed 2 nights in Feb 2026

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities
Room was spotless and extremely comfortable. Staff were helpful and friendly.
Stayed 3 nights in Jan 2026

10/10 Excellent

David

Stayed 1 night in Dec 2025

2/10 Terrible

Tiffany

This was an overall mediocre experience. This hotel is the sheer opposite of a “sanctuary.” No one is happy to see you upon arrival and no one cares about your stay, if you ask questions, it feels like you are being bothersome. When you book a room with them, you are essentially agreeing to being on your own. The receptionist wouldn’t even provide me with an extra 6 ounce bottle of water. She only provided one keycard. They have signage to not overuse toiletries. The television has a limited number of channels and most channels have programming for senior citizens—an excess of old-time shows from the 1950s and 1960s. The elevator is extremely slow. Basically, the management is really tight with their resources, but charge a lot for the rooms. Also, their connected pub is greatly lacking diversity. The room decor was nice, but wasn’t nice enough to transform this into a good experience. This is really a substandard, soulless place promoting itself as “sanctuary.” This hotel has been neglected for too long and feels like an abandoned property. This experience was so below-average that I feel like it reduced the quality of our stay in the UK for the time we stayed there. Essentially, this hotel is confusing, it wants to be a luxurious “sanctuary” and it feels like maybe it once was when those senior citizens were in their prime, but like the old time shows on tv, it has lost its luster.
Stayed 1 night in Dec 2025

10/10 Excellent

Jane

Business traveler
Liked: Cleanliness, staff & service, amenities
A lovely cosy room and a generous breakfast too!
Stayed 1 night in Dec 2025

10/10 Excellent

Lucy

Stayed 1 night in Dec 2025

10/10 Excellent

Kathryn

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Close to everything. Super walkable
Stayed 1 night in Sep 2025

10/10 Excellent

Beverly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. The breakfast offered great options. It was easy to get to the Underground
Stayed 7 nights in Dec 2025

8/10 Good

Marina, Germantown

Stayed 4 nights in Dec 2025

10/10 Excellent

Dave and Katie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We are repeat guests of this wonderful hotel when we visit London. The location is perfect! The rooms are beautifully decorated. The staff is helpful and friendly. The restaurant downstairs is a very popular locals go-to eatery, which says it all.
Stayed 4 nights in Dec 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
The room was wonderful. Shower was fantastic with great water pressure. Beds were comfortable. Only thing was that we were in a twin room and the duvets were twin. Was hard to stay covered all night. Would have been even better with double/full sized duvet. Otherwise loved the close proximity to the underground station, and 3 minute walk to Westminster Abbey. Also had a stop right out front for the hop on/off bus tours. Very convenient. And the included breakfast was also excellent! Great stay!
Stayed 3 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and great location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Richard

Stayed 1 night in Nov 2025

10/10 Excellent

Brendon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location for first time visitors to London. Small room but nicely decorated and a good bathroom. Would stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Danielle, Bradford

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Always a wonderful stay. Gorgeous rooms, quiet, lovely team and amazing breakfast and dinner options in the pub too. Well position for tube with 5 min walk and all tourists spots in the area two mins away!
Stayed 1 night in Nov 2025

8/10 Good

Anna

Stayed 3 nights in Mar 2025

10/10 Excellent

Jheimy

Stayed 2 nights in Oct 2025

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities
It was very quiet even being above a pub Breakfast was lovely and happy hour in pub always welcome. Cleaner was very efficient I went for breakfast came back to room spotless
Stayed 2 nights in Nov 2025

10/10 Excellent

chelsea

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely lovely spot! Great location and I loved the addition of all the English goodies in the room :)
Stayed 1 night in Nov 2025

10/10 Excellent

orley

Business traveler
Liked: Cleanliness, amenities
Great location, amenities, and outlets for recharging
Stayed 2 nights in Nov 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Fair price. Breakfast was good with enough different options. They let us check in early after arriving on a red eye which was great. Staff was very nice. Room was decent size stocked with everything you’d expect & was clean. Only complaint would be the beds were pretty uncomfortable - could feel the springs in the mattress when laying down in the standard 2 twin room. Wasn’t unbearable but not the most comfortable. All in- for the price & location you can’t beat it.
Stayed 3 nights in Nov 2025

8/10 Good

keith, wigan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great location, superb room and fantastic breakfast. Only negatives, where the night light in the bathroom was a little glaring/bright and there was a lot of noise in the hallway in the morning (not sure if staff or guests). Would definitely stay again!
Stayed 1 night in Nov 2025

10/10 Excellent

kathleen

Traveled with group
Liked: Cleanliness, staff & service, amenities
Quaint and very clean. Right by St.James station and Westminster underground.
Stayed 5 nights in Nov 2025

8/10 Good

Darian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Clean and helpful staff. But for what we paid I think we overpaid after a bit after looking at weekday rates once we were there.
Stayed 3 nights in Nov 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities
This hotel is like a warm hug and the best stay on our 3 city trip. Fabio is Fabulous. Ashley is Amazing and we will never ever forget and LOVE Karen. Karen is more than a front desk staff and helped us plan excursions to make the most of our 2 day trip. Fabio was backup the next day helping us find the best routes. Did I mention breakfast - absolutely fantastic and best hotel breakfast we’ve ever had! I will 100% be staying here again and the location is fabulous. Extraordinarily well done - amazing stay! Thank you!
Stayed 3 nights in Nov 2025

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