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Sandman Hotel & Suites London Downtown

2.5 star property

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Photo gallery for Sandman Hotel & Suites London Downtown

Executive Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Interior
Exterior
Lobby
Executive Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
374 Dundas St, London, ON, N6B1V7
  • Place, London Convention Center
    ‪6 min walk‬
  • Place, Victoria Park
    ‪8 min walk‬
  • Place, Covent Garden Market
    ‪11 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪25 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(42 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(60 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(79 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

London

Located in Downtown London, Sandman Hotel & Suites London Downtown is a leisurely stroll from popular sights such as Victoria Park and Covent Garden Market. This 109-room hotel has in-room conveniences like refrigerators, microwaves, and coffee makers.

What's nearby

  • London Convention Center - 6 min walk - 0.4 miles
  • Victoria Park - 8 min walk - 0.5 miles
  • London Music Hall - 10 min walk - 0.6 miles
  • Covent Garden Market - 11 min walk - 0.6 miles
  • Harris Park - 16 min walk - 0.9 miles

Getting around

  • London, ON (XDQ-London Train Station) - 11 min walk
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • ‪Crabby Joe's Bar & Grill - ‬4 min walk
  • ‪The Morrissey House - ‬1 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪London Burgers - ‬4 min walk
  • ‪Variety Cafe - ‬7 min walk

About this property

Sandman Hotel & Suites London Downtown

Sandman Hotel & Suites London Downtown features free WiFi in public areas, conference space, and a business center. Self parking is offered for CAD 18.08 per day. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include a computer station, free newspapers, and laundry facilities.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Refrigerators, microwaves, and coffee makers are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 18.08 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 28.25 per pet, per night
  • Dogs and cats only
  • 2 total (35 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 18.08 per day
  • Pet fee: CAD 28.25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Downtown Hotel London
Holiday Inn Express Suites Downtown London
Holiday Inn Express Suites Downtown

Frequently asked questions

Is a free cancellation option available at Sandman Hotel & Suites London Downtown?

Sandman Hotel & Suites London Downtown provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sandman Hotel & Suites London Downtown?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites London Downtown on Jun 13, 2026 start from $115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Sandman Hotel & Suites London Downtown?

This hotel is situated in Downtown London within a 10-minute walk of Victoria Park, Jonathon Bancroft-Snell Gallery, and Citi Plaza Mall. You'll also find Centennial Hall and London Music Hall less than a mile away.

Will I be able to park at Sandman Hotel & Suites London Downtown?

Yes, parking is offered for CAD 18.08 per day. Wheelchair-accessible parking is also available for guests.

Does Sandman Hotel & Suites London Downtown have a casino at the property?

No, Sandman Hotel & Suites London Downtown doesn't have a casino.

Will I find an indoor pool at Sandman Hotel & Suites London Downtown?

No, there is no indoor pool at this hotel.

Is Sandman Hotel & Suites London Downtown a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a free daily breakfast plus some guestrooms include a city view and bathrobes.

Does Sandman Hotel & Suites London Downtown have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sandman Hotel & Suites London Downtown have a restaurant that serves breakfast?

Sandman Hotel & Suites London Downtown offers free continental breakfast each morning though there is no restaurant.

Does Sandman Hotel & Suites London Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Sandman Hotel & Suites London Downtown for a fee of CAD 28.25 per pet, per night.

Does Sandman Hotel & Suites London Downtown have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Sandman Hotel & Suites London Downtown?

The closest major airport to Sandman Hotel & Suites London Downtown is London, ON (YXU-London Intl.), which is 6.5 mi away (15 minutes by car).

Can I book a room with a balcony at Sandman Hotel & Suites London Downtown?

No, there aren't any guestrooms with balconies at Sandman Hotel & Suites London Downtown.

Sandman Hotel & Suites London Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 483 out of 1481 reviews
Rating 8 - Good. 427 out of 1481 reviews
Rating 6 - Okay. 316 out of 1481 reviews
Rating 4 - Poor. 139 out of 1481 reviews
Rating 2 - Terrible. 116 out of 1481 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

John

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Central location, decent price, friendly staff and clean room
Stayed 1 night in Feb 2026

8/10 Good

Terran

Stayed 1 night in Feb 2026

8/10 Good

Susan, Tilbury

Liked: Cleanliness
Room was nice Clean Breakfast was ok Nothing fancy Underground parking was a nice option
Stayed 1 night in Feb 2026

10/10 Excellent

Bradley

Traveled with group
The room was very nice. It was clean and comfortable. I did have a fall outside on the sidewalk. There was a lip that didn’t have any kind of ramping to meet the gap. Therefore I tripped and fell .
Stayed 1 night in Feb 2026

8/10 Good

Irina

Stayed 3 nights in Feb 2026

6/10 Okay

Sarah

It is right next to a homeless shelter. I was not comfortable leaving the hotel.
Stayed 1 night in Feb 2026

8/10 Good

Richard

Stayed 1 night in Feb 2026

10/10 Excellent

Manjot

Stayed 1 night in Feb 2026

10/10 Excellent

Brett

Stayed 1 night in Feb 2026

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great, clean room
Stayed 1 night in Feb 2026

6/10 Okay

John

Traveled with partner
Room was OK, but certainly could use some updating. Lots of homeless around with a shelter a couple doors away. Good location for our concert downtown, but still paid an additional fee for parking too.
Stayed 1 night in Feb 2026

6/10 Okay

amanda

Traveled with family
Liked: Staff & service
It was ok...somewhere to sleep. The neighborhood is full of druggies and people smoking up in the back parking lot. Breakfast was basic, wifi kind of sucked.
Stayed 1 night in Feb 2026

8/10 Good

Alex

Liked: Cleanliness
Room was clean, quiet aside from the occasional homeless person screaming at the shelter next door.
Stayed 1 night in Feb 2026

10/10 Excellent

Adam

Stayed 1 night in Feb 2026

6/10 Okay

clara

Business traveler
Disliked: Amenities, property conditions & facilities
The room was in okay condition. Its clearly rundown with holes in the curtains and stains on the wall. The main issue was the noise, you can hear everything even in the room across from you. If you dont mind downtown noise then youre okay.
Stayed 1 night in Feb 2026

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities
Room immaculate. Walking distance to arena . Staff is wonderful!
Stayed 1 night in Feb 2026

10/10 Excellent

Shifaz

Stayed 3 nights in Feb 2026

6/10 Okay

Annie

Traveled with family
Liked: Staff & service
Building is dated. Staff was friendly. Check-in was smooth. Breakfast had limited selections.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Young lady who helped me check in was divine... the place is immaculately clean (props to the folks who kept the floor clear of winter salt).. Probably the best deal in downtown London.
Stayed 5 nights in Feb 2026

8/10 Good

Noor Alhuda

Liked: Cleanliness
Stay was very good and the room was absolutely spotless with an excellent turn down service. The only reason i had to take a star off was due to an elevator scare. I was stuck alone on one of the elevators being taken up and down through the floor with the doors not opening and when i landed on the main level the doors would open an inch the an alarm would come on and close again. This happened for about 10 minutes which felt like forever and wasnt the greatest experience especially being newly pregnant.
Stayed 7 nights in Jan 2026

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Junior suite was awesome! Staff was super friendly! Early check in option was an added bonus! Would definitely stay again!
Stayed 1 night in Feb 2026

6/10 Okay

Leah

Stayed 1 night in Feb 2026

8/10 Good

Kristi

Traveled with group
Liked: Cleanliness, property conditions & facilities
Room was clean. Staff friendly.
Stayed 1 night in Feb 2026

10/10 Excellent

Randy

Stayed 1 night in Jan 2026

6/10 Okay

Paula

Business traveler
I had booked my preferred room in October of 2025 from my stay in February 2026. Upon check in I was told that they "had to take a room out of service" and that my room was no longer available. I ended up staying in a different room. It was okay. The hotel is clean and pretty well maintained. My main issue was the noise, which I had hoped to reduce with my original room choice (room where the bed is separate from the main space away from the window and heater). Between the traffic, sirens, and heater coming on and off throughout the night, I had a terrible sleep. Parking was also an additional fee. I will book somewhere else next time.
Stayed 1 night in Feb 2026