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Hyatt Place London City East

4.0 star property
VIP Access

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Photo gallery for Hyatt Place London City East

Rooftop terrace
Property video
Lobby
Cocktail bar
Premium Room, 1 King Bed, Terrace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Black Lion House, 45 Whitechapel Road, London, England, E11DU
  • Place, Brick Lane
    ‪3 min walk‬
  • Place, Old Spitalfields Market
    ‪9 min walk‬
  • Place, Tower of London
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪86 min drive‬
VIP Access
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Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom | Shower, hair dryer, towels

Room, 1 King Bed

9.2 out of 10
Wonderful
(79 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(18 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Terrace

  • City view
  • 249 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(26 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Twin Beds

9.2 out of 10
Wonderful
(10 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

8.4 out of 10
Very good
(8 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for 1 King Bed Balcony with Sofa

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 King Bed Balcony with Sofa

  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

King Room

  • Sleeps 2
  • Free WiFi

King Room With Sofa Bed

  • Sleeps 2
  • Free WiFi

Premium King Room With Balcony

  • Sleeps 2
  • Free WiFi

Premium King Room With Terrace

  • Sleeps 2
  • Free WiFi

Room With 2 Single Beds

  • Sleeps 2
  • Free WiFi

Deluxe Room With 2 Single Beds

  • Sleeps 2
  • Free WiFi

Premium King Bed With Sofa&Balcony

  • Sleeps 2
  • Free WiFi

Deluxe King Room With City View

  • Sleeps 2
  • Free WiFi

2 Twin Beds With City View Deluxe

  • Sleeps 2
  • Free WiFi

Deluxe King Room

  • Sleeps 2
  • Free WiFi

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Shoreditch
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 1,000 reviews
$123 nightly
The price is $147
May 24 - May 25
Total with taxes and fees
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About the neighborhood

London

Located in Shoreditch, Hyatt Place London City East is adjacent to Brick Lane and within a 10-minute walk of other popular attractions like Old Spitalfields Market. This 280-room, 4-star hotel has conveniences like a 24-hour gym, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Brick Lane - 3 min walk - 0.2 miles
  • Old Spitalfields Market - 9 min walk - 0.5 miles
  • Liverpool Street - 12 min walk - 0.7 miles
  • Tower of London - 13 min walk - 0.7 miles
  • Tower Bridge - 19 min walk - 1.0 mile

Getting around

  • Aldgate East Station - 4 min walk
  • Fenchurch Street Station - 13 min walk
  • London City Airport (LCY) - 20 min drive

Restaurants

  • ‪Pocketsquare Skyline Bar and Terrace - ‬1 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Exmouth Coffee - ‬3 min walk
  • ‪The White Hart - ‬3 min walk
  • ‪The Castle - ‬3 min walk

About this property

Hyatt Place London City East

Hyatt Place London City East offers a 24-hour gym, a rooftop terrace, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
55-cm Smart TVs come with digital channels, and guests can stay connected with free WiFi. Hair dryers, safes, and phones are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

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Hampton by Hilton London City
Shoreditch
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 1,000 reviews
$123 nightly
The price is $147
May 24 - May 25
Total with taxes and fees
Hampton by Hilton London City

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PocketSquare Skyline Bar
  • Sotto Cucina & Bar
  • The Market

Things to do

  • 24-hour gym

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Area rugs in room
  • No elevator
  • Tile flooring in room

More

  • 9 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-cm smart TV with digital channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per day
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Children stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 12 per person
  • Pet fee: GBP 25 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Place London City London

Hyatt Place London City East Hotel

Hyatt Place London City East London

Hyatt Place London City East Hotel London

Frequently asked questions

Is a free cancellation option available at Hyatt Place London City East?

Hyatt Place London City East offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hyatt Place London City East?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place London City East on May 31, 2026 start from $175, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hyatt Place London City East?

This hotel is situated in Shoreditch within a short 15-minute walk of Tower of London and also 19 minutes on foot from Tower Bridge. You'll also find London Bridge and St. Paul's Cathedral within a short drive.

Is there parking available at Hyatt Place London City East?

No, this hotel doesn't offer parking.

Does Hyatt Place London City East include a casino at the property?

No, Hyatt Place London City East doesn't have a casino.

Is there an indoor pool at Hyatt Place London City East?

No, there is no indoor pool at this hotel.

Is Hyatt Place London City East a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a smart TV as well as a restaurant and a bar/lounge.

Are there hot tubs at Hyatt Place London City East?

No, there isn't a spa tub at this hotel.

Does Hyatt Place London City East have a restaurant that serves breakfast?

Yes, Hyatt Place London City East serves buffet breakfast for a surcharge each morning at Sotto Cucina & Bar.

Will Hyatt Place London City East allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place London City East for a fee of GBP 25 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Hyatt Place London City East?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hyatt Place London City East?

The closest major airport to Hyatt Place London City East is London City Airport (LCY), which is 6.2 mi away (20 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 19.7 mi away (60-minute drive).

Are there rooms with balconies at Hyatt Place London City East?

Yes, some guestrooms at this hotel offer either a balcony and a terrace where guests can enjoy city views.

Hyatt Place London City East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 632 out of 1068 reviews
Rating 8 - Good. 306 out of 1068 reviews
Rating 6 - Okay. 88 out of 1068 reviews
Rating 4 - Poor. 22 out of 1068 reviews
Rating 2 - Terrible. 20 out of 1068 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, breakfast delicious, staff polite and professional. The rooftop bar was lovely. Short walk from tube station.
Stayed 2 nights in Feb 2026

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful and the room was so nice and clean. Definitely would stay there again
Stayed 2 nights in Feb 2026

10/10 Excellent

CARL

Stayed 1 night in Feb 2026

10/10 Excellent

Sergiu

Traveled with family
Liked: Cleanliness, staff & service, amenities
We experienced a very professional and welcoming team. Although we had some bad luck with another hotel, thanks to the staff here we felt comfortable and truly well taken care of. I would especially like to mention Miz, the reception manager, who made us feel welcome from the very beginning and created a warm, family-like atmosphere — please take good care of such valuable staff members. I believe the entire staff was very professional and helpful throughout our stay. The breakfast was delicious, the atmosphere was pleasant, and I would also like to thank Andrei from catering and Daniela from housekeeping for their excellent service.
8th floor, very nice view, clean hotel, good vibes, and very happy to choose this hotel!!! thanks for Staff
Stayed 1 night in Feb 2026

8/10 Good

Joe

Stayed 1 night in Feb 2026

10/10 Excellent

Sai Cheong

Stayed 9 nights in Feb 2026

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Excellent hotel. Everywhere including room clean and very comfortable. Will definitely stay here again.
Stayed 1 night in Feb 2026

10/10 Excellent

Sandra

Stayed 3 nights in Feb 2026

10/10 Excellent

Roxana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay, clean and comfortable room, very friendly staff. We will be back!
Stayed 5 nights in Feb 2026

10/10 Excellent

Richa

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly
Stayed 2 nights in Feb 2026

10/10 Excellent

Arina

Liked: Cleanliness, staff & service
Super location, clean!
Stayed 2 nights in Feb 2026

8/10 Good

Andrew, Forest Row

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and (mainly) efficient and helpful staff, good facilities.
Stayed 2 nights in Feb 2026

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Hyatt Place East London was fantastic. Warm and friendly staff willing to help with any assistance you may need. The restaurant on site had an amazing dinner and breakfast options. The sky bar has a great view of London while you drink or snack.
Stayed 1 night in Feb 2026

10/10 Excellent

Nilyufar

Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff, clean room, Comfortable beds. Small but stocked gym. I paid for added breakfast and it was great breakfast, especially appreciated vegan sausage to have with eggs
Stayed 1 night in Dec 2025

10/10 Excellent

Christina

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in the middle of Stratford Westfield. Great bar with nice food and cocktails. Staff we polite and friendly. Room was great too, comfy bed, average sized bathroom but all was clean and tidy. Worked well for me on a solo work trip.
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Simplistic check in. Clean room. Secure lifts - need a room card to access floors. Ample breakfast offering. Modern fitness room. Friendly staff always helpful
Stayed 2 nights in Feb 2026

8/10 Good

Cayo

Liked: Cleanliness, staff & service, amenities
good
Stayed 2 nights in Jan 2026

8/10 Good

Douglas

Business traveler
Liked: Cleanliness, staff & service, amenities
Everything was great with my stay. However, they charged me a so-called "discretionary service fee" that was not disclosed at checkin. This is an unpleasant way to leave a hotel.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ambil, Ryde

Liked: Cleanliness, amenities, property conditions & facilities
clean room. Courteous staff,
Stayed 3 nights in Jan 2026

8/10 Good

Steven

Stayed 1 night in Jan 2026

10/10 Excellent

damien

Stayed 1 night in Jan 2026

8/10 Good

Abhishek

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! The hotel is located in a great location surrounded by shops and restaurants and within half a mile of the tube station. The only feedback I have is that the rooms got kind of cold at night and the heating system was capped for a certain temperature. It was not a deal breaker but I love my room toasty, which didn't seem achievable. Also breakfast was excellent!
Stayed 9 nights in Jan 2026

10/10 Excellent

scott

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel & good location
Stayed 1 night in Nov 2025

10/10 Excellent

Jesse

Stayed 1 night in Jan 2026

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities
Amazing staff at front desk who welcomed us. The hotel gave us some freebies because it was my birthday, which really made the stay special. Sadly, we couldn't make use of the drinks vouchers. Room was very clean and views great of canary wharf skyline. However, room felt much smaller than the photos and not 21sq meters as it says on the room information when booking through this site. It was quite compact and armchair was hidden in a small 1-2sq meter square next to bathroom. Not very soundproof when it comes to sounds in the hallway. You do have everything you need and more, though, fridge, capsule coffee machine, kettle, usb plugs, and more. We enjoyed the location as well. Very close to Aldgate east which quickly takes you to other parts of zone 1 with just Hammersmith & city line or district line. We got free breakfast one day for my birthday and it was quite a nice breakfast considering it's a hotel buffet. Fry up options as well as pastries, yogurts and toppings and a variety of hot and cold drinks, including milk alternatives. If the room had been bigger and not as close to the door, making it feel like you were right in the hallway, this would have been 6 stars!
Stayed 3 nights in Jan 2026

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