DoubleTree by Hilton London Heathrow Airport

4.0 star property
Hotel in Hounslow with a 24-hour fitness center and a 24-hour front desk

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Photo gallery for DoubleTree by Hilton London Heathrow Airport

Exterior
Bar (on property)
Lobby sitting area
Bar (on property)
King Deluxe Room, 1 King Bed | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • Parking available

Explore the area

Map
745 Bath Road, Cranford, Hounslow, England, TW5 9QE
  • Airport Bowl
    ‪18 min walk‬
  • Stockley Park
    ‪5 min drive‬
  • Twickenham Stadium
    ‪11 min drive‬
  • London (LHR-Heathrow)
    ‪10 min drive‬

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Room options

Family Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

Twin Guest Room

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

Twin Room, Accessible

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Queen Room , 1 Queen Bed

  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Queen Deluxe, 1 Queen Bed

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

King Deluxe Room, 1 King Bed

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

King Room , 1 King bed

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Presidential)

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Hounslow

Located in Cranford, DoubleTree by Hilton London Heathrow Airport is within a 15-minute drive of popular attractions such as Windsor Castle and Royal Botanic Gardens, Kew. This 200-room, 4-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Airport Bowl - 18 min walk - 1.0 mile
  • Stockley Park - 5 min drive - 3.0 miles
  • Royal Botanic Gardens, Kew - 11 min drive - 5.2 miles
  • Twickenham Stadium - 11 min drive - 4.3 miles
  • Hampton Court Palace - 17 min drive - 7.3 miles

Getting around

  • Hounslow West Underground Station - 3 min drive
  • Hayes & Harlington Station - 5 min drive
  • Heathrow Airport (LHR) - 10 min drive

Restaurants

  • ‪Hilton Garden Inn London Heathrow Airport - ‬4 min drive
  • ‪The Queens Head - ‬10 min walk
  • ‪Costa Coffee - ‬5 min drive
  • ‪KFC - ‬8 min walk
  • ‪Green Man - ‬3 min drive

About this property

DoubleTree by Hilton London Heathrow Airport

Hotel in Hounslow with a 24-hour fitness center and a 24-hour front desk
DoubleTree by Hilton London Heathrow Airport features a 24-hour gym, free WiFi in public areas, and conference space. If you drive, self parking is GBP 15.00 per night, or you can take advantage of the airport shuttle at scheduled times for GBP 6.80 per person one way. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a business center, laundry facilities, and a vending machine.
40-inch LED TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, phones, and ironing boards are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

Arabic, Dutch, English, French, German, Hindi, Italian, Polish, Portuguese, Russian, Slovak, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 5:00 AM to 11:00 PM at scheduled times
  • Self parking on site (GBP 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: GBP 17 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brasserie

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,240 square feet of conference space
  • 7 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 17.00 per person
  • Airport shuttle fee: GBP 6.80 per person (one way)
  • Self parking fee: GBP 15.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Heathrow Airport
DoubleTree Hilton London Heathrow Airport
DoubleTree Hilton London Hotel Heathrow Airport
DoubleTree Hilton London Heathrow Airport Hotel
DoubleTree by Hilton London Heathrow Airport Hotel
DoubleTree by Hilton London Heathrow Airport Hounslow
DoubleTree by Hilton London Heathrow Airport Hotel Hounslow

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton London Heathrow Airport?

DoubleTree by Hilton London Heathrow Airport provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

What is there to do around DoubleTree by Hilton London Heathrow Airport?

This hotel is situated in Cranford, close to Twickenham Stadium, Royal Botanic Gardens, Kew, and Hampton Court Palace. Syon Park is also within a driving distance of 4.4 mi.

Is parking available on site at DoubleTree by Hilton London Heathrow Airport?

Yes, parking is offered for GBP 15.00 per night. Accessible parking is also available for guests.

Does DoubleTree by Hilton London Heathrow Airport include a casino at the property?

No, DoubleTree by Hilton London Heathrow Airport doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton London Heathrow Airport?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at DoubleTree by Hilton London Heathrow Airport?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and free Internet access as well as a bar.

Does DoubleTree by Hilton London Heathrow Airport have a hot tub?

No, there isn't a spa tub at this hotel.

Does DoubleTree by Hilton London Heathrow Airport have a restaurant with a breakfast menu?

Yes, DoubleTree by Hilton London Heathrow Airport serves buffet breakfast for a surcharge each morning at Brasserie.

Will DoubleTree by Hilton London Heathrow Airport allow pets to stay free of charge?

No, pets aren't allowed at DoubleTree by Hilton London Heathrow Airport though service animals are welcome.

Does DoubleTree by Hilton London Heathrow Airport have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from DoubleTree by Hilton London Heathrow Airport?

The closest major airport to DoubleTree by Hilton London Heathrow Airport is Heathrow Airport (LHR), which is 2.8 mi away (10 minutes by car). Another top airport is Farnborough (FAB), which is located 28.2 mi away (46-minute drive).

Are there rooms with balconies that I can book at DoubleTree by Hilton London Heathrow Airport?

No, there aren't any guestrooms with balconies at DoubleTree by Hilton London Heathrow Airport.

DoubleTree by Hilton London Heathrow Airport Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 406 out of 1000 reviews
Rating 8 - Good. 318 out of 1000 reviews
Rating 6 - Okay. 146 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 62 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Heathrow T5 was wonderful!
Stayed 1 night in Nov 2024

8/10 Good

Daniel

Stayed 1 night in Jul 2024

2/10 Terrible

Janet

Stayed 1 night in Dec 2024

8/10 Good

Sharif

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to LHR. Space is always problem in London. Staff tries their best.

10/10 Excellent

Mariah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great.
Stayed 1 night in Oct 2024

2/10 Terrible

Karlos

Stayed 3 nights in Nov 2024

8/10 Good

John

As it happens we did not stay at the Double Tree property but were moved to the Terminal 5 Hilton. We have not real complaints except for the fact that the food was very expensive (although it was good too). Thank you.
Stayed 1 night in Dec 2024

8/10 Good

Hector

Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Mamuna, Fairfield

Stayed 2 nights in Oct 2024

8/10 Good

Shakira

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surroundings not so good
Stayed 1 night in Aug 2024

8/10 Good

Tunji

Stayed 2 nights in Oct 2024

2/10 Terrible

WILLARD

This prop
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Great stay - very comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Renea

Stayed 1 night in Oct 2024

8/10 Good

Christopher

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Hotel moved me to an alternative hotel near T5 and informed me via a message through Expedia. Not as convenient having arrived at T2 and cost me quite a lot extra for a taxi when travelling with a small child. Too much faff to get to T5 and then the hotel on the hotel hoppa buses. The hotel I ended up staying in was perfectly adequate.
Stayed 1 night in Nov 2024

10/10 Excellent

Milagros

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Oct 2024

8/10 Good

Navin

Stayed 1 night in Jul 2024

4/10 Poor

Caroline

Traveled with family
Disliked: Staff & service
We were extremely rushed during check in. Shuttle service was a big reason we booked this hotel and did not realize how much it would cost us. We were under the impression it was included. We should have taken an Uber or taxi with the 2 of us, as the cost per person had added up. I would recommend this hotel mention the specific cost when providing times for the shuttle.
Stayed 1 night in Oct 2024

6/10 Okay

Christian

Stayed 2 nights in Oct 2024

8/10 Good

Krista

Stayed 1 night in Oct 2024

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Judi

Stayed 1 night in Oct 2024

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Mind the shower!!

I fell in the shower because the tub was like an ice skating rink. No bath mat available but afterwords it did say beware not to slip and go ask front desk for a mat. So they are aware it’s a problem but haven’t really solved it. Luckily I didn’t rebreak my ribs from two months ago. Hotel staff very unfriendly as well.
Stayed 1 night in Oct 2024

6/10 Okay

Vinay Kant

Average hotel

Poorly maintained, the bathroom sink drain faulty. The AC temperature control light was very bright and disturbing. Overall very average hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Christiancito

Stayed 1 night in Oct 2024