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Best Western London Heathrow Ariel Hotel

4.0 star property
Hotel in Hayes with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Best Western London Heathrow Ariel Hotel

Front of property
Bar (on property)
Executive Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board
Lobby sitting area
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
118 Bath Road, Hayes, England, UB3 5AJ
  • Place, Airport Bowl
    ‪2 min walk‬
  • Place, Cranford Countryside Park
    ‪16 min walk‬
  • Place, Hyde Park
    ‪34 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪10 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Executive Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(26 reviews)
  • 217 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(139 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking

8.4 out of 10
Very good
(114 reviews)
  • 145 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

7.6 out of 10
Good
(39 reviews)
  • 249 sq ft
  • Sleeps 2
  • 2 Twin Beds

1 Double Bed, Non-Smoking, Executive Room

  • Sleeps 2

View all photos for Standard Room With Double Bed-Non-Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room With Double Bed-Non-Smoking

  • Sleeps 2

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

View all photos for Standard Room, 2 Single Beds, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

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About the neighborhood

Hayes

Located in Heathrow Villages, Best Western London Heathrow Ariel Hotel is adjacent to Airport Bowl and within a few miles (5 km) of Stockley Park. This 184-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a conference center.

What's nearby

  • Airport Bowl - 2 min walk - 0.1 miles
  • Cranford Countryside Park - 16 min walk - 0.9 miles
  • Windsor Castle - 14 min drive - 11.1 miles
  • Wembley Stadium - 34 min drive - 14.6 miles
  • Hyde Park - 34 min drive - 15.1 miles

Getting around

  • Hayes & Harlington Station - 4 min drive
  • Hatton Cross Underground Station - 4 min drive
  • Heathrow Airport (LHR) - 10 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Bijou Bar - ‬7 min walk
  • ‪Trunk Bar & Restaurant - ‬7 min walk
  • ‪Carluccio's - Marriott Heathrow - ‬4 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Best Western London Heathrow Ariel Hotel

Hotel in Hayes with a 24-hour front desk and a restaurant
Guests of Best Western London Heathrow Ariel Hotel enjoy access to free WiFi in public areas, a conference center, and a business center. Self parking is available for GBP 16 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a vending machine and a banquet hall.
Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Electric kettles, phones, and ironing boards are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 16 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Junction Restaurant

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference center (355 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for GBP 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 16 per night
  • Rollaway bed fee: GBP 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ariel Holiday Inn
Ariel Holiday Inn Heathrow
Heathrow Ariel Holiday Inn
Heathrow Holiday Inn Ariel
Holiday Inn Ariel
Holiday Inn Ariel Heathrow
Holiday Inn Ariel Hotel
Holiday Inn Ariel Hotel Heathrow
Holiday Inn Heathrow Ariel
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel
Holiday Inn London Heathrow Ariel Hayes
Holiday Inn London Heathrow Ariel
Holiday Inn Hayes
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
Best London Heathrow Ariel
Holiday Inn London Heathrow Ariel
Best Western London Heathrow Ariel Hotel Hotel
Best Western London Heathrow Ariel Hotel Hayes
Best Western London Heathrow Ariel Hotel Hotel Hayes

Frequently asked questions

What's there to do around Best Western London Heathrow Ariel Hotel?

This hotel is situated in Heathrow Villages, just steps from Airport Bowl. You'll also find Twickenham Stadium and Royal Botanic Gardens, Kew nearby.

How much does it cost to stay at Best Western London Heathrow Ariel Hotel?

As of Dec 28, 2025, prices found for a 1-night stay for 2 adults at Best Western London Heathrow Ariel Hotel on Jan 1, 2026 start from $68.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western London Heathrow Ariel Hotel?

Yes, parking is offered for GBP 16 per night. Accessible parking is also available for guests.

Does Best Western London Heathrow Ariel Hotel feature a casino on the premises?

No, Best Western London Heathrow Ariel Hotel doesn't have a casino.

Is there an indoor pool at Best Western London Heathrow Ariel Hotel?

No, there is no indoor pool at this hotel.

Is Best Western London Heathrow Ariel Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and free Internet access as well as a bar.

Does Best Western London Heathrow Ariel Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western London Heathrow Ariel Hotel have a restaurant with a breakfast menu?

Yes, Best Western London Heathrow Ariel Hotel serves buffet breakfast for a surcharge each morning at The Junction Restaurant.

Does Best Western London Heathrow Ariel Hotel allow pets to stay free of charge?

No, pets aren't allowed at Best Western London Heathrow Ariel Hotel.

Are there connecting rooms at Best Western London Heathrow Ariel Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Best Western London Heathrow Ariel Hotel?

The closest major airport to Best Western London Heathrow Ariel Hotel is Heathrow Airport (LHR), which is within a mile. Another top airport is Farnborough (FAB), which is located 27.8 mi away (53-minute drive).

Can I book a room with a balcony at Best Western London Heathrow Ariel Hotel?

No, at Best Western London Heathrow Ariel Hotel, there aren't any guestrooms that list a balcony.

Best Western London Heathrow Ariel Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 476 out of 1403 reviews
Rating 8 - Good. 437 out of 1403 reviews
Rating 6 - Okay. 252 out of 1403 reviews
Rating 4 - Poor. 133 out of 1403 reviews
Rating 2 - Terrible. 105 out of 1403 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

shaun

Stayed 1 night in Sep 2025

6/10 Okay

Timothy, Nanoose Bay

Disliked: Cleanliness, property conditions & facilities
Good bed, but room was in poor condition with broken lamp stand and plugless sink. Restaurant served tasty indian food. No Hoppa bus service from this hotel; you have to walk your bags over to the adjacent hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Jitandrakumar Ramanbhai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 10 nights in Sep 2025

8/10 Good

victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what i was expecting, though disappointed that the horel hoppa bus did not serve this hotel anymore
Stayed 1 night in Sep 2025

8/10 Good

Trevor

Liked: Cleanliness, staff & service
Hotel was fairly basic but good value for the money. Good breakfast. Only minor concern wad that it is not served by hoppa buses - not a big thing as the marriott courtyard next door had hoppa service.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Lovely stay, friendly staff.
Stayed 1 night in Sep 2025

2/10 Terrible

Matthew

Stayed 1 night in Aug 2025

2/10 Terrible

Sebastien

Disliked: Staff & service, property conditions & facilities
Stayed 8 nights in Jul 2025

2/10 Terrible

Lanna

Disliked: Cleanliness, staff & service, property conditions & facilities
Housekeeping was horrible. I stayed there for five nights. They never clean my room never took out the trash. It was just horrible.
Stayed 4 nights in Sep 2025

2/10 Terrible

Lanna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The housekeeping was horrible. The bedrooms were tiny very unorganized.
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Amenities
Convenient for London buses to Terminal 2 at London He
Stayed 1 night in Sep 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely comvenient for overnight stay before our flight. Clean and confortable
Stayed 1 night in Aug 2025

8/10 Good

Bruno

Stayed 1 night in Sep 2025

8/10 Good

Gabriella

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Claire

Disliked: Property conditions & facilities
Close to airport and nice lutte Starbucks's in reception. It’s very old and tired looking and needing a refresh..
Stayed 1 night in Sep 2025

8/10 Good

Lady-Vivien

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was nice, but the carpet covering almost everything was the one thing I didn’t like.”
Stayed 2 nights in Sep 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Front of house staff good. Rooms ok showing signs of age. Shower did not adjust temperature and toilet was tempermental to flush. Great location to airport, although shuttle and parking very expensive.
Stayed 1 night in Sep 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Marvin

I tried to cancel the reservation due to a mix up. I call Best Western at Heathrow Airport in London 6 times and was disconnected everytime. Then was charged for a room I never used. Marvin Lewis. 816-721-1042
Stayed 1 night in Aug 2025

2/10 Terrible

Clevan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities

Disgraceful Service From Staff Reception:

Dear Sirs, I will say this about my experience regarding my stay at Ariel Best Western Hotel. The main staff in charge of making my stay enjoyable their names being (Pritum) and then (Jose) let me down catastrophically. I left by accident my expensive eye glass and its case holder in my room number (344) I was assured by both Pritum and Jose that they would call me back to let me know at least what had happened to it. I must have called your telephone number over 200 times to get hold of someone to give me some update but the answer machine was the only person I would ever communicate with. They have treated me so badly like I never even existed that I would never ever give a good review. 5 days later after my stay at your hotel and I am still waiting to hear from you and for a simple reply from yourselves. Absolutely Disgraceful behaviour I have to say. Thank You.
Stayed 4 nights in Sep 2025

10/10 Excellent

Peter, Solihull

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for noney
Stayed 1 night in Sep 2025

10/10 Excellent

JENNIFER

Traveled with group
Liked: Room comfort
We were off to the airport early the next morning so easy and more comfortable and less pressure than trying to drive upon the morning before we flew. We recommend people to do the same and use this hotel . We had a lovely evening meal too in the bar …. Very easy to organise. Thanks Great Western
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Staff & service

Stay at Best Western, Heathrow.

The foyer area was bright and airy, as was the adjacent restaurant. Both looked modern and clean. The reception staff were helpful, courteous and polite, as were the staff in the restaurant. However the carpets on the floor of my room looked tired. I would say the same about my room, which looked and felt like a hotel room from the 80’s. It was though clean and the bed was comfortable. I eat dinner and breakfast at the hotel, and thought the food was fairly good. The hotel is close to the airport and met my requirements, which was a comfortable and clean room for one night before flying the next day, and at a reasonable price. In this respect I would say the hotel was adequate. If the rooms were refurbished, it would make a big difference.
Stayed 1 night in Sep 2025

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable hotel near Heathrow

Affordable hotel with public transport access. Reasonably clean but outdated. The on-site restaurant is good.
Stayed 1 night in Sep 2025

8/10 Good

Michelle

Stayed 1 night in Aug 2025

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