Our family, 2 adults and 2 kids have been staying there for 4 nights. The first of all house wasn't ready for check-in at 4pm. Then we've figured out that stairs to the second floor is UNSAFE because it's covered by small and sharp pieces of glass. Guess how?! Taking out one of them from my foot. Next, we've made attempt to clean the stair using a vacuum located in the house. Unfortunately it was mostly unsuccessful try since the vacuum suction is almost equal to zero. So, we did our best and pick them up piece by piece manually. However, my wife cut her foot on the second day. Two days - two injuries and complete ignorance from the host.
Another big issue is LOCKED thermostat! HVAC fan or as they called it an air circulation RUNS 24/7 without any way to stop it for even 5 minute break! It's very noisy and not everyone can tolerate and sleep with it turned. I believe, this thing MUST be included in the property description. It set with day, 8am and night, 10pm temperature which you can change but then it reverts back at evening, 10pm or morning, 8am. If I'm not mistaken the temp set 65°F for both modes.
Highlight: nice house and amazing neighborhood!
Lowlight: poor maintenance - the property cleanness is 3 out of 10. So, it's more dirty than clean. Refrigerator leaks, dishwasher leaks, some furniture is broken, entrance door lock keypad gets apart, hot tub is dirty, a bathroom shower handle is absent.
All reported issues in the first evening were not addressed during our 4 day stay.