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Comfort Inn Lansing West

2.5 star property
Hotel with free breakfast, near Lansing Mall

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Photo gallery for Comfort Inn Lansing West

Desk, iron/ironing board, free cribs/infant beds, free WiFi
Banquet hall
Indoor pool
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
525 N Canal Road, Lansing, MI, 48917
  • Place, Horrocks Farm Market
    ‪3 min walk‬
  • Place, Lansing Mall
    ‪3 min drive‬
  • Place, Lansing Center
    ‪10 min drive‬
  • Airport, Lansing, MI (LAN-Capital Region Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(19 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(35 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds, Non Smoking, Balcony

9.6 out of 10
Exceptional
(5 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking (Accessible Bathtub)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Accessible, Non Smoking (Accessible Bathtub)

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Accessible Bathtub)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking (Accessible Bathtub)

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Country Inn & Suites by Radisson, Lansing, MI

Waverly
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
7.2 out of 10, Good, 1,002 reviews
$72 nightly
The price is $81
Dec 30 - Dec 31
Total with taxes and fees
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About the neighborhood

Lansing

Located in Waverly, Comfort Inn Lansing West is 1.8 mi (2.9 km) from Lansing Mall and within a 15-minute drive of other popular attractions like Michigan State Capitol. This 104-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Horrocks Farm Market - 3 min walk - 0.2 miles
  • Lansing Mall - 3 min drive - 2.3 miles
  • Michigan State Capitol - 9 min drive - 10.2 miles
  • Lansing Center - 10 min drive - 10.4 miles
  • Michigan State University - 12 min drive - 13.6 miles

Getting around

  • East Lansing Station - 18 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 90 min drive

Restaurants

  • ‪Horrock's Wine Bar - ‬5 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Horrock’s Beer Garden - ‬6 min walk
  • ‪Texas Roadhouse - ‬15 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Comfort Inn Lansing West

Hotel with free breakfast, near Lansing Mall
At Comfort Inn Lansing West, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.
Guests can expect free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

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Quality Suites Lansing West
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,000 reviews
$84 nightly
The price is $94
Dec 28 - Dec 29
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-7:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel Lansing
Comfort Inn Lansing
Comfort Inn Hotel
Comfort Inn Lansing
Comfort Inn Hotel Lansing

Frequently asked questions

Is a free cancellation option available at Comfort Inn Lansing West?

Comfort Inn Lansing West offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

What is there to do around Comfort Inn Lansing West?

This hotel is situated in Waverly within a short 5-minute walk of Horrocks Farm Market. You'll also find Lansing Mall and Grand Ledge Country Club within a short drive.

Will I be able to park at Comfort Inn Lansing West?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Comfort Inn Lansing West include a casino on the premises?

No, Comfort Inn Lansing West doesn't have a casino.

Will I find an indoor pool at Comfort Inn Lansing West?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What do couples enjoy most about Comfort Inn Lansing West?

Couples will appreciate amenities like an indoor pool, free breakfast, and a 24-hour front desk at this hotel.

Are there hot tubs at Comfort Inn Lansing West?

No, this hotel doesn't have a spa tub.

Does Comfort Inn Lansing West feature a restaurant that includes a breakfast menu?

Comfort Inn Lansing West offers free continental breakfast each morning though there is no restaurant.

Will Comfort Inn Lansing West allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Comfort Inn Lansing West for a fee of USD 25 per pet, per night.

Are there connecting rooms at Comfort Inn Lansing West?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Comfort Inn Lansing West?

The closest major airport to Comfort Inn Lansing West is Lansing, MI (LAN-Capital Region Intl.), which is 8.2 mi away (14 minutes by car).

Are there rooms with balconies at Comfort Inn Lansing West?

Yes, some guestrooms at Comfort Inn Lansing West offer a balcony.

Comfort Inn Lansing West Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 442 out of 1000 reviews
Rating 8 - Good. 333 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Cara

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place smells like it flooded and they kept the carpet. It’s dingy and so many things were visibly rusted in our room. Not sure where the room is that is pictured, but it’s not like the room we were assigned. We weren’t able to cancel our 2nd night without a penalty fee (so we’d be out the money we paid for 2 nights PLUS a fee???) so we just stayed with family on night 2 and returned Sunday morning to “check out.” Please pay attention to reviews because it appears many of the positive ones are fake.
Tattered carpet
Rust??
That’s not up to code…
Why is everything so rusted?
Stayed 2 nights in Sep 2025

4/10 Poor

Tonya

Disliked: Cleanliness, staff & service, property conditions & facilities

Never Again

Must be a Franchise. DIRTY. We were only there 1 night and I never want to go back. The only reason I am not giving it one star is bc I believe the sheets were clean and the bathroom looked clean. The sofa was so stained up that I put bath towels on the cushion (bottom+back) We didn't use any ice...see pic. At Bkft the lady watching the dining room told my husband that his service dog has to go back to the room. I educated her on federal law, nicely and she was very accommodating afterwards but really? The ADA law was passed in the 80's. Last but not least, we had to switch rooms bc the toilet got clogged and the front desk told us that the housekeepers had gone home. We asked for a plunger and we could unclog it ourselves. After an hour it was decided to move us. It is very annoying to have to pack up your toiletries and other stuff just bc a hotel with over 50 rooms can't find one stupid plunger. Go buy one for Pete's sake!!!
Stayed 1 night in Aug 2025

2/10 Terrible

Lacey

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

This hotel was absolutely disgusting. The floors were stained everywhere and everything from the hallways to the rooms smelled HORRIBLE. We were given 1 towel for 4 people. I would rate this less than 1 star if I could.
Stayed 2 nights in Sep 2025

6/10 Okay

Matthew

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was worn out, tired, and not very clean. It just is in extreme neat of updating with new carpet and furniture.
Stayed 3 nights in Sep 2025

2/10 Terrible

Jenna, Las Vegas

Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely
Stayed 1 night in Sep 2025

2/10 Terrible

Irida

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When you lie down on the bed you can feel the springs. The pillows were so small and uncomfortable. Never again in there.
Stayed 1 night in Sep 2025

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was very dirty and poorly staffed. Carpet was very stained. Trash on the floor in hallways. Overflowing trash in the breakfast room so everyone left trash on the counters. Sticky substance on lock in room. Room phone didn't work. No staff at front desk.
Stayed 1 night in Sep 2025

2/10 Terrible

James

Traveled with family
Disliked: Staff & service, amenities
This was an awful experience. I am beyond upset and dissatisfied. Worst hotel I have ever stayed in
Stayed 2 nights in Sep 2025

10/10 Excellent

Kristin

Stayed 2 nights in Sep 2025

8/10 Good

Larry

Traveled with partner
It wasn't as clean as other hotels we've stayed at. There was mold around the tub and the carpet was filthy. The breakfast was ok but I've had much better.
Stayed 1 night in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
worked out great
Stayed 2 nights in Sep 2025

2/10 Terrible

Jacqulyn

Stayed 2 nights in Sep 2025

10/10 Excellent

Jeffrey

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five stars all the way

My stay was amazing. I’ll definitely be back Great value for your money.
Stayed 4 nights in Sep 2025

2/10 Terrible

Katherine

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
We booked 2 queen beds and received 2 double beds. The sewer backed up into tub when showering. When spoke to front desk they just said oops sorry. People yelling all hours of the night outside our doors.
Stayed 2 nights in Sep 2025

4/10 Poor

Brian

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
First room tv didn’t work. Second room remote didn’t work. Ice machine with mold all over. Hallways carpets stained. Plus was not informed until checking in that a deposit was required as opposed to having your card on file.
Stayed 1 night in Sep 2025

10/10 Excellent

wendy

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in with very friendly staff. Clean room,, nice grounds to walk your dog.
Stayed 1 night in Sep 2025

8/10 Good

daisy

Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

KIMBERLY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was charged a $375 cleaning for smoking in a room which I did not smoke in. I did clean out my purse and discard an empty pack of cigarettes into the garbage which I presume is why they thought I was smoking.
Stayed 2 nights in Aug 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Deena

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Michelle

Liked: Staff & service, property conditions & facilities
Property is a bit run down. Clean but old. Could defintiely use an upgrade.
Stayed 1 night in Aug 2025

10/10 Excellent

Sierra

Stayed 1 night in Aug 2025

4/10 Poor

Rosa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

6/10 Okay

mark

Traveled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service
Sam the manager was awesome when checking in, he’s a great guy. Pillows are way too tiny and I asked for more but they didn’t have any. Ice machines were broken and our sink was clogged. Checkout on hotels.com said 12 noon. Housekeeping knocked on our door at 10:55.
Stayed 2 nights in Aug 2025

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