See all properties

Fairmont Chateau Lake Louise

Choose dates to view prices

Photo gallery for Fairmont Chateau Lake Louise

Exterior
Creator video - submitted by Caligirlwholoves2travel
Indoor pool
Exterior
Junior Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout drapes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning

Explore the area

View in a map
111 Lake Louise Drive, Lake Louise, AB, T0L1E0
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Lake Louise
    ‪5 min walk‬
  • Place, Fairview Lookout
    ‪17 min walk‬

Room options

View all photos for Room, 1 King Bed (Fairmont)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (Fairmont)

8.6 out of 10
Excellent
(21 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed

Fairmont Gold, Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Fairmont Gold, Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed, Lake View

Fairmont Gold, Room, 1 King Bed, Lake View | Premium bedding, in-room safe, desk, blackout drapes

Fairmont Gold, Room, 1 King Bed, Lake View

10.0 out of 10
Exceptional
(5 reviews)
  • Lake view
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mount Temple)

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed (Mount Temple)

8.6 out of 10
Excellent
(15 reviews)
  • 445 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Mount Temple)

Deluxe Room, 2 Queen Beds (Mount Temple) | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds (Mount Temple)

8.8 out of 10
Excellent
(32 reviews)
  • 445 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Lake View

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Lake View

9.6 out of 10
Exceptional
(10 reviews)
  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Lake View

Suite, 1 Bedroom, Lake View | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Lake View

9.8 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(6 reviews)
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View (Fairmont)

Room, 1 King Bed, Lake View (Fairmont) | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Lake View (Fairmont)

8.8 out of 10
Excellent
(48 reviews)
  • Lake view
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

Deluxe Room, 1 King Bed, Lake View | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Lake View

8.6 out of 10
Excellent
(15 reviews)
  • Lake view
  • 370 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Lake View

Deluxe Room, 2 Queen Beds, Lake View | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, Lake View

9.2 out of 10
Wonderful
(23 reviews)
  • Lake view
  • 370 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View (Fairmont)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Mountain View (Fairmont)

9.0 out of 10
Wonderful
(44 reviews)
  • Mountain view
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(17 reviews)
  • 369 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bathtub Grab Bars (Mount Temple)

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Bathtub Grab Bars (Mount Temple)

10.0 out of 10
Exceptional
(1 review)
  • 445 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

Deluxe Room, 1 King Bed, Roll-in Shower | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Roll-in Shower

  • 370 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Junior Suite, Lake View

Fairmont Gold, Junior Suite, Lake View | Premium bedding, in-room safe, desk, blackout drapes

Fairmont Gold, Junior Suite, Lake View

  • Lake view
  • 480 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold, Junior Suite, 2 Queen Beds

Fairmont Gold, Junior Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout drapes

Fairmont Gold, Junior Suite, 2 Queen Beds

  • 350 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Fairmont Gold, Junior Suite, 1 King Bed

Smart TV, pay movies

Fairmont Gold, Junior Suite, 1 King Bed

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 2 Queen Beds, Lake View

Fairmont Gold, Room, 2 Queen Beds, Lake View | Premium bedding, in-room safe, desk, blackout drapes

Fairmont Gold, Room, 2 Queen Beds, Lake View

  • Lake view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 420 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Lake View

Junior Suite, 2 Queen Beds, Lake View | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 2 Queen Beds, Lake View

  • Lake view
  • 420 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Fairmont Gold, Suite, 1 Bedroom

Fairmont Gold, Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes

Fairmont Gold, Suite, 1 Bedroom

  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Bathtub Grab Bars, Lake View

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Fairmont)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Lake View (Fairmont)

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Roll-in Shower, Lake View

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Bathtub Grab Bars, Lake View

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 Bedroom (Mount Temple)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Lake View (Fairmont)

  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

  • Sleeps 6
  • 2 King Beds

Suite, Multiple Beds, Lake View

  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

About the neighborhood

Lake Louise

Located within a 5-minute walk of Lake Louise, Fairmont Chateau Lake Louise is within a 15-minute stroll of Fairview Lookout. This 539-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and a gym.

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Lake Louise - 5 min walk - 0.3 miles
  • Fairview Lookout - 17 min walk - 0.9 miles
  • Helen Lake Trail - 48 min drive - 1.5 miles

Getting around

  • Lake Louise Station - 7 min drive
  • Calgary International Airport (YYC) - 130 min drive

Restaurants

  • ‪Temple Lodge - ‬26 min drive
  • ‪Laggan's Mountain Bakery & Delicatessen - ‬7 min drive
  • ‪Whitehorn Bistro - ‬20 min drive
  • ‪Banded Peak Base Camp - ‬13 min drive
  • ‪Powder Keg Lodge (Lake Louise) - ‬12 min drive

About this property

Fairmont Chateau Lake Louise

At Fairmont Chateau Lake Louise, guests enjoy a full-service spa, an indoor pool, and a gym. Parking is available for CAD 50 per day (CAD 60 per day for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a steam room, a hot tub, and meeting rooms.
Smart TVs come with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Other amenities include coffee makers, safes, and phones. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include body wraps, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Similar properties

Lobby sitting area
Lake Louise Inn
Lake Louise
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
8.4 out of 10, Very Good, 2,432 reviews
$158 nightly
The price is $175
May 20 - May 21
Total with taxes and fees
Lake Louise Inn

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle nearby
  • Limo/town car service
  • Self parking on site (CAD 50 per day; includes in/out privileges)
  • Valet parking on site (CAD 60 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 43 for adults and CAD 21.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Alpine Social
  • Fairview Bar & Restaurant
  • Lakeview Lounge
  • Louiza
  • Walliser Stube

Things to do

  • Bicycle rentals
  • Cross-country skiing
  • Full-service spa
  • Health club
  • Horseback riding/rentals
  • Hot tub
  • Ice skating
  • Indoor pool
  • Mountain biking
  • Rowing/canoeing
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Snowshoeing
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Microwave on request
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (36,000 square feet of space)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 2 buildings
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1890
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 85 per accommodation, per night (maximum CAD 350 per stay)
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 43 for adults and CAD 21.50 for children
  • Self parking fee: CAD 50 per day (in/out privileges)
  • Valet parking fee: CAD 60 per day (in/out privileges)
  • Pet fee: CAD 85 per accommodation, per night (maximum CAD 350 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chateau Fairmont

Chateau Fairmont Lake Louise

Fairmont Chateau

Fairmont Chateau Lake Louise Hotel

Fairmont Chateau Hotel Lake Louise

Fairmont Chateau Lake Louise

Lake Louise Chateau

Lake Louise Chateau Fairmont

Lake Louise Fairmont

Lake Louise Fairmont Chateau

Fairmont Chateau Hotel

Fairmont Hotel Lake Louise

Fairmont Lake Louise

Chateau Lake Louise

The Fairmont Chateau Lake Louise

Fairmont Chateau Lake Louise Resort

Fairmont Chateau Resort

Chateau Lake Louise

Fairmont Chateau Lake Louise Hotel Lake Louise

Lake Louise Fairmont

Fairmont Lake Louise

Fairmont Hotel Lake Louise

The Fairmont Chateau Louise

Frequently asked questions

Is a free cancellation option available at Fairmont Chateau Lake Louise?

Fairmont Chateau Lake Louise offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Fairmont Chateau Lake Louise?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at Fairmont Chateau Lake Louise on May 20, 2026 start from $880, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Fairmont Chateau Lake Louise?

Guests enjoy the hotel's walkable location in Lake Louise based on their ratings, and it's a short 4-minute walk from Lake Louise and also 14 minutes on foot from Fairview Lookout. You'll also find Icefields Parkway and Lake Louise Mountain Resort within a short drive.

Is there parking available at Fairmont Chateau Lake Louise?

Yes, valet parking is offered for CAD 60 per day with in/out privileges and self parking is available for CAD 50 per day with in/out privileges. An electric car charging station is also available for guests.

Is there a spa available at Fairmont Chateau Lake Louise?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, mani/pedis, and massages.

Does Fairmont Chateau Lake Louise have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, 3 restaurants, and a full-service spa at this hotel.

Does Fairmont Chateau Lake Louise have a casino at the property?

No, Fairmont Chateau Lake Louise doesn't have a casino.

Will I find an indoor pool at Fairmont Chateau Lake Louise?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 11:00 PM.

What do couples enjoy most about Fairmont Chateau Lake Louise?

This lakeside hotel offers plenty of amenities for couples including 3 restaurants, an indoor pool, and 2 bars/lounges.

Are there hot tubs at Fairmont Chateau Lake Louise?

No, but this hotel does have a steam room.

Does Fairmont Chateau Lake Louise feature a restaurant that includes a breakfast menu?

Yes, Fairmont Chateau Lake Louise has 3 restaurants, and serves a full breakfast each morning for a surcharge.

Will Fairmont Chateau Lake Louise allow pets to stay for free?

Although they can't stay for free, pets are welcome at Fairmont Chateau Lake Louise for a fee of CAD 85 per accommodation, per night.

Are there connecting rooms at Fairmont Chateau Lake Louise?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Are there rooms with balconies at Fairmont Chateau Lake Louise?

No, there aren't any guestrooms with balconies at Fairmont Chateau Lake Louise.

Does Fairmont Chateau Lake Louise host weddings?

Take advantage of the wedding venue at Fairmont Chateau Lake Louise if you plan to say "I do" during your trip.

Fairmont Chateau Lake Louise Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 815 out of 1007 reviews
Rating 8 - Good. 110 out of 1007 reviews
Rating 6 - Okay. 51 out of 1007 reviews
Rating 4 - Poor. 17 out of 1007 reviews
Rating 2 - Terrible. 14 out of 1007 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property in a unique location. Amazing staff and amenities. Will stay again.
Stayed 3 nights in May 2026

6/10 Okay

Wenko, GILBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioner is kind of noisy. What is funny is that the clerk was unable to give me a receipt for my stay (the first for me in my entire life).
Stayed 2 nights in May 2026

10/10 Excellent

YARILEEN, Caguas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 2 nights in Mar 2026

10/10 Excellent

Ying

Stayed 2 nights in Feb 2026

6/10 Okay

Jeremy

Liked: Cleanliness
Disliked: Staff & service, amenities
Room remodeled nicely. Very small. No real customer service throughout resort. Requested late checkout upon arrival (just one additional hour), and they stated we’d need to request day of departure. Day of departure @ 7 AM I called front desk for our one hour late checkout and was notified “we are not offering any late checkouts today” even though there had been a giant snowstorm the night before. They lobby was filled with guests trying to somehow depart. If you think the Fairmont is anything like Four Seasons, Aman Resorts, or even the Ritz Carlton, you will be greatly dissapointed. First and last Fairmont stay, but Lake Louise was superb.
Stayed 2 nights in Feb 2026

10/10 Excellent

Dugi

Stayed 1 night in Feb 2026

10/10 Excellent

Stephen

Stayed 2 nights in Feb 2026

8/10 Good

Sorina

Stayed 4 nights in Feb 2026

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities
Location is out of this world. Had to pay for skate rentals and couldn’t get a dinner reservation on property. Spa and pool area needs to be updated
Stayed 1 night in Feb 2026

10/10 Excellent

Garth W.

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff at check-in, housekeeping, and restaurants were wonderful, helpful and accommodating. The food at Walisser stube was excellent, afternoon tea was lovely, and continental breakfast in Louisa's was great. The Basin was a new experience for us. The bar staff in Lakeview lounge were very knowledgeable. We enjoyed our stay.
Stayed 3 nights in Feb 2026

10/10 Excellent

Lucille

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great view, very romantic and basin glacial waters spa is a must visit!
Stayed 2 nights in Feb 2026

10/10 Excellent

Hind

Liked: Cleanliness, staff & service, amenities
Great
Stayed 2 nights in Feb 2026

10/10 Excellent

Samantha

Stayed 2 nights in Feb 2026

10/10 Excellent

Hollie

Liked: Cleanliness, staff & service, amenities
Fantastic facilities, excellent food and beautiful location
Stayed 1 night in Feb 2026

8/10 Good

Bradley Paul

Stayed 3 nights in Feb 2026

10/10 Excellent

Ji Eun

Stayed 1 night in Feb 2026

8/10 Good

Jessica, Superior

Stayed 2 nights in Feb 2026

10/10 Excellent

Grant

Traveled with family
Liked: Cleanliness
Yes
Stayed 2 nights in Feb 2026

10/10 Excellent

Inderjeet

Stayed 3 nights in Dec 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All of the above
Stayed 3 nights in Feb 2026

10/10 Excellent

Stephanie

Stayed 2 nights in Feb 2026

10/10 Excellent

Namratha Balakrishna

Stayed 2 nights in Feb 2026

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities
Great room, lovely girl at check in.
Stayed 1 night in Jan 2026

8/10 Good

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Too bougie. Flooded with social media influencers and trash tv reality personalities. Food was great so was the area but the pretentiousness I could live without
Stayed 2 nights in Feb 2026

10/10 Excellent

Bhshta

The most incredible time.
Stayed 1 night in Jan 2026