Quality Inn & Suites

Hotel with free breakfast, in the vicinity of West Town Mall

Choose dates to view prices

Where to?

Dates

August 2025

September 2025

Stunning hotel with a symmetrical facade and cream-colored exterior.

Enjoy dining or socializing on the patio with a wooden deck, metal table, and chairs.

Relax in this stylish living room with a large window offering a view of the outdoors, a comfortable armchair, a sofa, and a coffee table.

Relax in a serene space with a large bed, bedside tables, and a cozy seating area.

Welcome to Quality Inn, where guests can check in and enjoy a comfortable stay.

Overview
Rooms
Location
Policies

Very good

Popular amenities

Gym
Breakfast included
Laundry
Housekeeping
24/7 front desk
Free WiFi

Explore the area

309 N Peters Rd, Knoxville, TN, 37922

West Town Mall
‪4 min drive‬
Turkey Creek Shopping Center
‪6 min drive‬
University of Tennessee
‪13 min drive‬
Knoxville, TN (TYS-McGhee Tyson)
‪22 min drive‬

Room options

Standard Single Room, 1 King Bed, Non Smoking

170 sq ft
Sleeps 2
1 King Bed

Relax in a serene space with a large bed, flat-screen TV, and a shelf.

Room, 1 King Bed (Accesible)

180 sq ft
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Non Smoking

Excellent

180 sq ft
Sleeps 2
1 King Bed

Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.

Standard Double Room, 2 Queen Beds, Non Smoking

Very good

350 sq ft
Sleeps 4
2 Queen Beds

About the neighborhood

Knoxville

Located in Knoxville West within a 5-minute drive of West Town Mall, Quality Inn & Suites is within a 10-minute drive of other popular sights such as Pellissippi State Community College. This 72-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

West Town Mall - 4 min drive - 3.7 miles
Turkey Creek Shopping Center - 6 min drive - 4.6 miles
Pellissippi State Community College - 7 min drive - 5.5 miles
University of Tennessee - 13 min drive - 10.4 miles
Neyland Stadium - 15 min drive - 12.3 miles

Getting around

McGhee Tyson Airport (TYS) - 19 min drive

Restaurants

‪Culver's - ‬10 min walk
‪McDonald's - ‬12 min walk
‪Cookout - ‬12 min walk
‪Starbucks - ‬12 min walk
‪Main Event Entertainment - ‬8 min walk

About this property

Quality Inn & Suites

Hotel with free breakfast, in the vicinity of West Town Mall

Guests of Quality Inn & Suites enjoy features like a 24-hour gym, free WiFi in public areas, and express check-out. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include laundry facilities, a vending machine, and a water dispenser.

Guests can expect free WiFi and 50-inch TVs with cable channels. Other amenities include refrigerators, free long-distance calls, and free local calls.

Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Enjoy cooking in this well-equipped kitchen with a large island, coffee machine, microwave, and toaster.

Pool
Hot Tub
Breakfast included
Pet friendly

$63 nightly

Sep 8 - Sep 9

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site

Food and drink

Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

24-hour gym
TV in common areas

Family friendly

In-room refrigerator
Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Vending machine
Water dispenser

Guest services

Housekeeping (daily)
Multilingual staff

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Braille/raised signage
Elevator (48 inch wide door)
Grab bar in bathtub (30 inches high)
Grab bar in shower (30 inches high)
Hardwood flooring in room
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk (30 inches high)

1 building
3 floors
Built in 1994
Designated smoking areas (fines apply)
Renovated entire property - March 2025
Traditional architecture

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer (on request)
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

50-inch TV with premium cable channels

Food and drink

Refrigerator

Air conditioning
Connecting rooms available
Desk
Desk chair
Free local calls
Free long-distance calls
Heating
Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, mobile payments, and cash

Safety features at this property include a smoke detector

Masks are required at the property for guests without COVID-19 vaccination

Check-in: 3:00 PM—-2:00 AM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, mobile payments, and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a smoke detector.
Masks are required in public areas for unvaccinated guests.

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Microtel Inn Knoxville

Microtel Inn Wyndham Hotel Knoxville

Microtel Inn Wyndham Knoxville

Knoxville Microtel

Microtel Hotel Knoxville

Microtel Inn Knoxville Hotel Knoxville

Microtel Knoxville

Microtel Inn Wyndham Knoxville Hotel

Cedar Bluff Inn

Quality Inn & Suites Hotel

Quality Inn & Suites Knoxville

Microtel Inn by Wyndham Knoxville

Quality Inn & Suites Hotel Knoxville

Frequently asked questions

Is free cancellation available at Quality Inn & Suites?

Quality Inn & Suites provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What is there to do within easy reach of Quality Inn & Suites?

This hotel is situated in Knoxville West, close to Turkey Creek Shopping Center, Dead Horse Lake Golf Course, and West Town Mall. You'll also find Regal Downtown West and Bagwell Tennis Center within a short drive.

Is parking available on site at Quality Inn & Suites?

Yes, self parking is offered for free at the hotel.

Does Quality Inn & Suites feature a casino at the property?

No, Quality Inn & Suites doesn't have a casino.

Is there an indoor pool at Quality Inn & Suites?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Quality Inn & Suites?

Couples will appreciate amenities like a 24-hour fitness facility, free breakfast, and a 24-hour front desk at this hotel.

Does Quality Inn & Suites have a hot tub?

No, there isn't a spa tub at this hotel.

Does Quality Inn & Suites have a restaurant with a breakfast menu?

Quality Inn & Suites offers free full breakfasts each morning though there is no restaurant.

Will Quality Inn & Suites allow pets to stay for free?

No, pets aren't allowed at Quality Inn & Suites though service animals are welcome.

Are there connecting rooms at Quality Inn & Suites?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Quality Inn & Suites?

The closest major airport to Quality Inn & Suites is McGhee Tyson Airport (TYS), which is 15.2 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Quality Inn & Suites?

No, at Quality Inn & Suites, there aren't any guestrooms that list a balcony.

Quality Inn & Suites Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Ross

Business traveler

Jul 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Easy check in. The clerk was right there when I checked in very late in the evening. A short, polite, considerate, conversation, then a key card, easy peezy.

Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

May 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean property. Staff was very attentive.

Stayed 1 night in May 2025

10/10 Excellent

Norman

Traveled with family

May 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Business traveler

May 4, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very unfriendly front desk when we checked in late and interrupted him. Very stiff bed, no good breakfast and weird smells in halls and room. No hand soap.

Stayed 1 night in May 2025

10/10 Excellent

Jorge

May 1, 2025

Liked: Staff & service, amenities, property conditions & facilities

great location

Stayed 3 nights in Apr 2025

6/10 Okay

Angela

Traveled with family and small children

Apr 28, 2025

Disliked: Staff & service

Staff was not friendly upon checking in. Barely spoke to us. The 1st room had bedbugs. Staff denied. Got another room, however. It was fine. Bed was comfortable. Seemed clean. Won't be staying there again, though. Mostly because we were gaslit.

Stayed 1 night in Apr 2025

10/10 Excellent

kathy

Apr 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very clean! Friendly staff! Great location and easy to get to! Will definitely stay again next time I come and visit!!

Stayed 2 nights in Apr 2025

4/10 Poor

HANNA

Apr 27, 2025

Liked: Staff & service

Disliked: Cleanliness

Stayed 1 night in Apr 2025

8/10 Good

Jasmine

Apr 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good trip

Stayed 2 nights in Apr 2025

4/10 Poor

Connor

Traveled with family and small children, Traveled with family

Apr 27, 2025

Disliked: Property conditions & facilities

Supposedly this location has been recently renovated and reopened one month ago. My room had two stink bugs. We had family staying at the same hotel in a separate room - their first room had bed bugs. Mild argument ensues with staff. Their second room had a stink bug as well.

Stayed 1 night in Apr 2025

10/10 Excellent

Amaurie

Apr 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Mar 2025

6/10 Okay

Sandra

Apr 24, 2025

Stayed 2 nights in Mar 2025

8/10 Good

Leroy

Apr 22, 2025

Liked: Cleanliness, staff & service

Eh

Served its purpose I guess. Nothing to write home about.

Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Traveled with group

Apr 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

4/10 Poor

Roger

Apr 12, 2025

Disliked: Cleanliness, property conditions & facilities

Not great, but ok.

AWFUL SMELL!!! Floors dirty!!! Breakfast slim choices. Clean sheets. Good shower. Staff friendly. Last minute reservation. Get what you pay for.

Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Traveled with family and small children

Apr 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was great, room was amazingly clean, and the location is perfect!!! Would recommend, better than most places I've stayed at a similar price point. Iykyk.

Stayed 2 nights in Apr 2025

10/10 Excellent

Rashaan

Traveled with family

Apr 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

6/10 Okay

Sirpa

Mar 30, 2025

Disliked: Amenities

I knew I wasn’t checking into Four Seasons. Room was clean, coffee was good in the morning. If water pressure in the shower is non-negotiable then you should probably pass. Staff was great and location was perfect but the hallways definitely smelled like smoke. In any case, for the purpose of this trip all my needs were met.

Stayed 1 night in Mar 2025