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Cumberland House Knoxville, Tapestry Collection by Hilton

3.0 star property
Hotel with a restaurant, steps from University of Tennessee

Choose dates to view prices

Photo gallery for Cumberland House Knoxville, Tapestry Collection by Hilton

Lobby
Bar (on property)
View from room
42-inch LCD TV with satellite channels, TV, pay movies
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
1109 White Ave, Knoxville, TN, 37916
  • Place, University of Tennessee
    ‪1 min walk‬
  • Place, World's Fair Park
    ‪5 min walk‬
  • Place, Knoxville Convention Center
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

Deluxe Room

  • Sleeps 2

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

9.6 out of 10
Exceptional
(45 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(14 reviews)
  • 317 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

42-inch LCD TV with satellite channels, TV, pay movies

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

42-inch LCD TV with satellite channels, TV, pay movies

Studio Suite, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

View from room

Suite, 1 Bedroom, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

View from room

Suite, 1 Bedroom, Balcony

9.8 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

View from room

Suite, 1 Bedroom, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(19 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Peloton)

Room, 1 King Bed (Peloton) | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (Peloton)

  • 317 sq ft
  • Sleeps 2
  • 1 King Bed

One-Bedroom Suite With 1 King Bed, Balcony, Bathtub-Mobility Accessible

  • Sleeps 4

One-Bedroom Suite With 1 King Bed And Balcony-Hearing Accessible

  • Sleeps 4

One-Bedroom King Suite With Balcony

  • Sleeps 4

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Studio Suite

  • Sleeps 3

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

King Studio Suite-Hearing Accessible

  • Sleeps 3

2 Queen Beds Room

  • Sleeps 4

Guest Room With 2 Queen Beds-Hearing Accessible

  • Sleeps 4

2 Queen Beds Mobility Accessible With Bathtub

  • Sleeps 4

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About the neighborhood

Knoxville

Located in Downtown Knoxville, Cumberland House Knoxville, Tapestry Collection by Hilton is adjacent to University of Tennessee and within a 15-minute walk of popular sights like Knoxville Convention Center. This 130-room, 3-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • University of Tennessee - 1 min walk - 0.1 miles
  • Sunsphere Tower - 4 min walk - 0.3 miles
  • World's Fair Park - 5 min walk - 0.3 miles
  • Knoxville Convention Center - 6 min walk - 0.4 miles
  • Market Square - 9 min walk - 0.5 miles

Getting around

  • McGhee Tyson Airport (TYS) - 17 min drive

Restaurants

  • ‪Chaiyo Thai & Sushi Bar - ‬4 min walk
  • ‪The Hill - ‬6 min walk
  • ‪Field of Greens - ‬7 min walk
  • ‪Starbucks at Student Union - ‬10 min walk
  • ‪J.C. Holdway - ‬10 min walk

About this property

Cumberland House Knoxville, Tapestry Collection by Hilton

Hotel with a restaurant, steps from University of Tennessee
At Cumberland House Knoxville, Tapestry Collection by Hilton, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is available for USD 45 per day. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-out, free newspapers, and laundry facilities.
Guests can expect 42-inch LCD TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free weekday newspapers, and safes are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 4 to 18 for adults and USD 4 to 18 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tussie Mussie

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,471 square feet of conference space
  • 4 meeting rooms

Outdoors

  • In a provincial park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 4 to 18 for adults, and USD 4 to 18 for children
  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cumberland House Hotel
Cumberland House Hotel Knoxville
Four Points Cumberland House Hotel Knoxville
Four Points Sheraton Cumberland House
Four Points Sheraton Cumberland House Hotel
Four Points Sheraton Knoxville Cumberland House
Four Points Sheraton Knoxville Cumberland House Hotel
Sheraton Cumberland
Sheraton Cumberland House
4 Points By Sheraton Knoxville Cumberland House
Four Points Knoxville
Knoxville Four Points
Sheraton Knoxville Cumberland Hotel
Knoxville Sheraton
Cumberland House Knoxville
Four Points by Sheraton Knoxville Cumberland House Hotel
Cumberland House Knoxville, Tapestry Collection by Hilton Hotel

Frequently asked questions

Is a free cancellation option available at Cumberland House Knoxville, Tapestry Collection by Hilton?

Cumberland House Knoxville, Tapestry Collection by Hilton offers free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Cumberland House Knoxville, Tapestry Collection by Hilton?

As of Jan 25, 2026, prices found for a 1-night stay for 2 adults at Cumberland House Knoxville, Tapestry Collection by Hilton on Feb 8, 2026 start from $142.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Cumberland House Knoxville, Tapestry Collection by Hilton?

This hotel is situated in Downtown Knoxville within a short 11-minute walk of Neyland Stadium and also 17 minutes on foot from Thompson–Boling Arena. You'll also find World's Fair Park and Sunsphere Tower less than a mile away.

Will I be able to park at Cumberland House Knoxville, Tapestry Collection by Hilton?

Yes, valet parking is offered for USD 45 per day with in/out privileges. Accessible parking is also available for guests.

Does Cumberland House Knoxville, Tapestry Collection by Hilton include a casino on the premises?

No, Cumberland House Knoxville, Tapestry Collection by Hilton doesn't have a casino.

Will I find an indoor pool at Cumberland House Knoxville, Tapestry Collection by Hilton?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Cumberland House Knoxville, Tapestry Collection by Hilton?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as a bar.

Are there hot tubs at Cumberland House Knoxville, Tapestry Collection by Hilton?

No, there isn't a spa tub at this hotel.

Does Cumberland House Knoxville, Tapestry Collection by Hilton have a restaurant with a breakfast menu?

Yes, Cumberland House Knoxville, Tapestry Collection by Hilton serves a full breakfast for a surcharge each morning at Tussie Mussie.

Will Cumberland House Knoxville, Tapestry Collection by Hilton allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Cumberland House Knoxville, Tapestry Collection by Hilton for a fee of USD 75 per accommodation, per stay. The property also provides food and water bowls.

Does Cumberland House Knoxville, Tapestry Collection by Hilton have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Cumberland House Knoxville, Tapestry Collection by Hilton?

The closest major airport to Cumberland House Knoxville, Tapestry Collection by Hilton is McGhee Tyson Airport (TYS), which is 12.2 mi away (17 minutes by car).

Are there rooms with balconies that I can book at Cumberland House Knoxville, Tapestry Collection by Hilton?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or courtyard views.

Does Cumberland House Knoxville, Tapestry Collection by Hilton have a wedding venue on site?

Take advantage of the wedding venue at Cumberland House Knoxville, Tapestry Collection by Hilton if you plan to say "I do" during your trip.

Cumberland House Knoxville, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 724 out of 1003 reviews
Rating 8 - Good. 158 out of 1003 reviews
Rating 6 - Okay. 78 out of 1003 reviews
Rating 4 - Poor. 22 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Fabiano, Nashville

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this hotel. The only pleasant part of my stay was the check-in the gentleman who helped us was genuinely nice and very helpful. Unfortunately, everything went downhill from there. My room had a strong odor, almost like someone had urinated on the carpet. The room also faced a construction site, and they started working at 4:45 AM, making it impossible to get any rest. The morning staff was extremely rude, and the coffee shop closes at 11 AM. When I asked the bartender if I could at least get a coffee from the espresso machine behind the bar, she snapped that she “wasn’t a barista” and couldn’t help me. Valet was another disaster. Getting the car out took forever. the staff was overwhelmed, rude, and nowhere near prepared for a busy game day crowd. Proper staffing would’ve made a huge difference. For $400 a night, this hotel was a major disappointment. The shower was falling apart, tiles on the floor were loose, and the overall upkeep was terrible. Not worth the price in any way. Very disappointing!!!!
Stayed 1 night in Nov 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Caralyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean with modern design. The only downside was having a see through door for the bathroom. Aside from that, we had a wonderful experience and will definitely stay again!
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onlyComplaint was no parking had to pay $50 plus a day and we never moved the car. Otherwise bar, food and room were great.
Stayed 2 nights in Aug 2025

10/10 Excellent

cathy

Traveled with family
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Stayed 1 night in Oct 2025

10/10 Excellent

Santino

Liked: Cleanliness
Stayed 3 nights in Oct 2025

8/10 Good

Robert, Las Vegas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to UT, short walk to Gay Street and Market Square. Location is very good. The staff suggested that the hotel was in the midst of a management change. The food and beverage options were subpar, yet the staff was friendly. The paper menu had a very limited variety, and the food quality was average at best.
Stayed 2 nights in Oct 2025

4/10 Poor

Melanie

Traveled with family
Disliked: Staff & service, room comfort
The breakfast was NOT free and was limited in options. The bar did not have a liquor license. The staff was very limited and the cost of valet was very expensive. The rooms were small and there were dogs allowed on all floors of the hotel. There was construction on the side of the hotel with work beginning at 6 am so it was not a pleasant stay. The construction should have been disclosed before I made a reservaction.
Stayed 3 nights in Oct 2025

6/10 Okay

shelly

Liked: Cleanliness, staff & service
when you pay extra for location you should not have to pay extra for parking.
Stayed 1 night in Oct 2025

8/10 Good

Patsy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Potatoes were cold
Stayed 1 night in Oct 2025

8/10 Good

Joan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeat customer. Great location for our purposes. Room was clean, bed comfortable. Bathroom shower could use a deep clean. Did not have breakfast this stay as menu was very limited compared to the great options prior. Parking is at a premium all over Knoxville but the price to pay on property is way too excessive!
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stsy
Stayed 1 night in Oct 2025

4/10 Poor

Courtney

Liked: Staff & service
Disliked: Room comfort
The hotel itself is gorgeous and in a great location close to Neyland Stadium/UT campus. The reason for my poor review is due to the fact that the scent that is being used in the lobby is so overpowering, I had a migraine both nights we stayed at The Cumberland House. The scent was legit on everything. My husband purchased a Powerade in the convenience area in the lobby and the bottle smelled like the lobby. As someone who suffers with asthma, the scent also caused wheezing issues. We had hoped the scent would not be in our room, but unfortunately, it was. We paid an OUTRAGEOUS amount of money to stay here for two nights as my husband had tickets to the Vols/Arkansas game. It’s a beautiful hotel, but the scent theming is overboard to the point it causes health issues.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only place I’ll stay in Knoxville!
Stayed 2 nights in Sep 2025

10/10 Excellent

Tanner

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Beautiful hotel, friendly staff, and very clean. The only thing I’d complain about was the construction right outside my window at 6am.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Close walk to places i was wanting to go
Stayed 1 night in Oct 2025

8/10 Good

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Ashley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel. But walls are paper thin and construction outside starts EARLY. Not recommended if you want a good nights rest. Convenient and clean otherwise!
Stayed 2 nights in Oct 2025

8/10 Good

S

Stayed 1 night in Oct 2025

10/10 Excellent

Tiffany

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel atmosphere and ambiance. The rooms were updated and clean. Everything smelled good! The only negative is that you have to pay for parking but it was easy. I wish I had stayed more than 1 night.
Stayed 1 night in Oct 2025

8/10 Good

Kathleen

Stayed 1 night in Oct 2025

10/10 Excellent

Catie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly walkable city and wonderful location for the things we were there to do. Once we were parked, we never had to return to our car once. Absolutely perfect place to stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joshua, Roanoke

Liked: Cleanliness
Stayed 1 night in Sep 2025

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