The first floor room area was being remodeled. I was not informed. The area of my room had construction tools near by. While the room appeared fairly clean, i awoke to congestion and swollen eyes. In leaving tbe room during the light of day, i observed numerous areas of mold, including next to the ice machine. I requested a manager. To this date, there has been no contact though requested.
The room we were in was recently renovated, there's still fresh paint smell. The hotel seems to be in the middle of a refresh, which is nice. Front desk is friendly, no breakfast as health precaution, pool has hot tub as well as separate kid pool. Pool is not heated. A family got pizza delivered to the pool despite no food and beverage sign. The infrastructure is older than kther Country Inn n Suites we have been to, but the upkeep and refresh effort are nice.
I like the size of the room. It also was updated and very clean. The breakfast was not what I had expected. Eggs with no meat is not mbreakfast.
Motel was dated. Undergoing renovation. Housekeeping poor, hallways not clean, breakfast area not restocked and room keys had to be constantly reprogrammed. Would not stay here again.
I rented 2 rooms and one of the rooms did not have curtains on the windows. Also there were no pictures on the walls! In the bathroom of that room there was no towel rack.
It was filthy. Shower floor was sticky. There was a pair of dirty socks under one of the beds. One of the fitted sheets had a hole in it, and the carpet was covered in stains. I was so uncomfortable that I barely slept. I would have switched hotels, but it was so late and I had just driven 9.5 hours. I'll never return to this chain.
For the price, this was one of the best hotels I’ve stayed at in a while- clean, good amenities, good water pressure and very helpful staff!
The kids enjoyed that there was a pool (a little cool), a kiddie pool (warmer) and a hot tub.
I was pretty disappointed in this hotel. Before I booked it I checked reviews and pictures. It seemed to be a pretty good looking hotel and the price was comparable to other reputable hotel chains in the area. I have also stayed at another Country Inn & Suites before and had a nice stay. I thought I could expect a certain standard but I was wrong. The hotel room was in need of major updating. It was also very dirty. There was dust and dirt debris in the corners and along the walls. The pool room was also sub-par. Breakfast was fine. I definitely won't stay here again and will probably avoid any Country Inn & Suites and maybe the Radison chain.
Great location nice hotel. Staff was friendly and helpful
People great. Clean. Good breakfast Highly object to having Fox News spoil our breakfast TV should be off or on weather channel!!!!
My sister and I took a road trip to OK to see my granddaughter and stopped in Knoxville,TN on the way to visit friends. We stayed overnight at this Country Inn & Suites. I thought it was weird that you have to drive through a gas station to get to the hotel but no big deal The hotel was nice. The staff was friendly and the room with 2 queen size beds was very spacious and clean. I would stay here again if in Knoxville and would recommend this place to all.
Room 415 was a total nightmare. Broken hot tub and the room smelt like mold and we had to be moved. Part of hallway ceiling on fourth floor had fallen from apparent roof problem. Was moved to first floor and that room was ok, but overall this location could be doing more to live up to the brand promise. Apparently when you book through Orbitz the hotel doesn't get much revenue as they initially served up the lowest quality room in the entire hotel.
My family had a very pleasant experience. The room was very clean and nice. The breakfast was very good for the whole family.
One night stay, family of 6. Room was adequate & met our needs. Would stay again.
Over a 24 day road trip we stayed 7 nights in Country Inns and Suites. We were comfortable in every one, in every city. The staff was always pleasant, the rooms clean, the orbitz prices right. Richmond VA, Knoxville TN, Nashville TN, New Orleans LA,. I'd book again.
Located within 2 miles (3 km) of Turkey Creek Shopping Center, Country Inn & Suites by Radisson, Knoxville West, TN places you within a few miles (5 km) of Tennova Hospitalist Group. This 57-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour health club.
Start your day off right with a free buffet breakfast, served each morning from 6 AM to 9:30 AM.
All 57 rooms feature microwaves, refrigerators, and coffee makers. 37-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are also standard.
Country Inn & Suites by Radisson, Knoxville West, TN features an indoor pool, a children's pool, and a 24-hour health club. If you decide to drive, there's free parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a spa tub, free WiFi in public areas, and a 24-hour business center.
The first floor room area was being remodeled. I was not informed. The area of my room had construction tools near by. While the room appeared fairly clean, i awoke to congestion and swollen eyes. In leaving tbe room during the light of day, i observed numerous areas of mold, including next to the ice machine. I requested a manager. To this date, there has been no contact though requested.
Dear expedia user, We are very sorry the cleanliness of your room wasn't up to our typical standards and I apologize for the negative impression we gave you. We will use your comments about as a training opportunity with our housekeeping team.
The room we were in was recently renovated, there's still fresh paint smell. The hotel seems to be in the middle of a refresh, which is nice. Front desk is friendly, no breakfast as health precaution, pool has hot tub as well as separate kid pool. Pool is not heated. A family got pizza delivered to the pool despite no food and beverage sign. The infrastructure is older than kther Country Inn n Suites we have been to, but the upkeep and refresh effort are nice.
Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Knoxville West, TN we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Country Inn & Suites by Radisson, Knoxville West, TN
I like the size of the room. It also was updated and very clean. The breakfast was not what I had expected. Eggs with no meat is not mbreakfast.
Dear Johnny, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.
Dear guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.
Dear Expedia user, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.
Motel was dated. Undergoing renovation. Housekeeping poor, hallways not clean, breakfast area not restocked and room keys had to be constantly reprogrammed. Would not stay here again.
Dear expedia user, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services.We hope for another opportunity to exceed your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly.
I rented 2 rooms and one of the rooms did not have curtains on the windows. Also there were no pictures on the walls! In the bathroom of that room there was no towel rack.
Dear expedia user, We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
It was filthy. Shower floor was sticky. There was a pair of dirty socks under one of the beds. One of the fitted sheets had a hole in it, and the carpet was covered in stains. I was so uncomfortable that I barely slept. I would have switched hotels, but it was so late and I had just driven 9.5 hours. I'll never return to this chain.
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
For the price, this was one of the best hotels I’ve stayed at in a while- clean, good amenities, good water pressure and very helpful staff!
Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Knoxville West, TN we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Country Inn & Suites by Radisson, Knoxville West, TN
Dear Kathy, We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.