Holiday Inn Knoxville N - Merchant Drive by IHG

Hotel in Knoxville with a fitness center and a seasonal outdoor pool

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

1 bedroom, premium bedding, desk, iron/ironing board

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Room service
Bar
Pool
Housekeeping

Explore the area

5634 Merchants Center Blvd., Knoxville, TN, 37912

Knoxville Expo Center
‪17 min walk‬
University of Tennessee
‪7 min drive‬
Neyland Stadium
‪8 min drive‬
Knoxville, TN (TYS-McGhee Tyson)
‪25 min drive‬

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Room options

Premium Room, 1 King Bed

Wonderful

Sleeps 4
1 King Bed

Standard Room

Wonderful

Sleeps 2
1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed

Very good

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible (Communication)

Exceptional

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Accessible

Very good

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Accessible (Accessible Shower)

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Excellent

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Wonderful

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible

Very good

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds

Exceptional

Sleeps 4
2 Queen Beds

About the neighborhood

Knoxville

Located in Inskip, Holiday Inn Knoxville N - Merchant Drive by IHG is 1 mi (1.6 km) from Knoxville Expo Center and within a 10-minute drive of University of Tennessee. This 122-room, 3-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

Knoxville Expo Center - 17 min walk - 0.9 miles
Knoxville Convention Center - 6 min drive - 5.7 miles
University of Tennessee - 7 min drive - 5.9 miles
Neyland Stadium - 8 min drive - 6.6 miles
Knoxville Zoo - 10 min drive - 7.7 miles

Getting around

McGhee Tyson Airport (TYS) - 24 min drive

Restaurants

‪McDonald's - ‬8 min walk
‪Cracker Barrel - ‬14 min walk
‪Hexagon Brewing Company - ‬5 min drive
‪Austin's Steak & Homestyle Buffet - ‬14 min walk
‪Pizza Inn - ‬19 min walk

About this property

Holiday Inn Knoxville N - Merchant Drive by IHG

Hotel in Knoxville with a fitness center and a seasonal outdoor pool

At Holiday Inn Knoxville N - Merchant Drive by IHG, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a seasonal outdoor pool.

Guests can expect free WiFi and flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Languages

English

Similar properties

Pool
Hot Tub
Breakfast included
Pet friendly

$93 nightly

Jul 1 - Jul 2

Total includes taxes and fees

Pool
Breakfast included
Parking included
Free WiFi

$127 nightly

Jul 2 - Jul 3

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Onsite parking includes off-street options

Food and drink

Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 9.95 per person
A bar/lounge
A restaurant
Snack bar/deli

Restaurants on site

Bull and Barrel

Things to do

Gym
Outdoor pool

Family friendly

Grocery/convenience store
In-room crib
In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Wedding services

Business services

Business center
Conference space
Meeting room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Banquet hall
Smoke-free property

Room amenities

Bedroom

Free crib
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Limited room service
Microwave
Refrigerator

Air conditioning (climate-controlled)
Desk
Free local calls
Heating
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 50 per pet, per night
Service animals exempt from fees

Children and extra beds

Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: USD 50 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for full breakfast: approximately USD 9.95 per person
Pet fee: USD 50 per pet, per night
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a smoke detector.
Cashless payment methods are available for all transactions.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

The seasonal pool is open from May 21 to September 10.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Knoxville N Merchant Drive Hotel

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Holiday Inn Knoxville N - Merchant Drive by IHG Hotel Knoxville

Frequently asked questions

Are free cancellation options available at Holiday Inn Knoxville N - Merchant Drive by IHG?

Holiday Inn Knoxville N - Merchant Drive by IHG offers free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Knoxville N - Merchant Drive by IHG?

As of Jun 24, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Knoxville N - Merchant Drive by IHG on Jun 27, 2025 start from $155.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Holiday Inn Knoxville N - Merchant Drive by IHG?

This hotel is situated in Inskip within a short 19-minute walk of Knoxville Expo Center. You'll also find Bounce USA and Max Air Trampoline Park within a short drive.

Is there parking available at Holiday Inn Knoxville N - Merchant Drive by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Knoxville N - Merchant Drive by IHG include a casino at the property?

No, Holiday Inn Knoxville N - Merchant Drive by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Knoxville N - Merchant Drive by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 21 until September 10.

What amenities will couples enjoy at Holiday Inn Knoxville N - Merchant Drive by IHG?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Holiday Inn Knoxville N - Merchant Drive by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Knoxville N - Merchant Drive by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Knoxville N - Merchant Drive by IHG serves a full breakfast for a surcharge each morning at Bull and Barrel.

Does Holiday Inn Knoxville N - Merchant Drive by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Holiday Inn Knoxville N - Merchant Drive by IHG for a fee of USD 50 per pet, per night.

Are there connecting rooms at Holiday Inn Knoxville N - Merchant Drive by IHG?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Holiday Inn Knoxville N - Merchant Drive by IHG?

The closest major airport to Holiday Inn Knoxville N - Merchant Drive by IHG is McGhee Tyson Airport (TYS), which is 17.2 mi away (24 minutes by car).

Can I book a room with a balcony at Holiday Inn Knoxville N - Merchant Drive by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Knoxville N - Merchant Drive by IHG.

Does Holiday Inn Knoxville N - Merchant Drive by IHG have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Holiday Inn Knoxville N - Merchant Drive by IHG.

Holiday Inn Knoxville N - Merchant Drive by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

2/10 Terrible

Diane

Traveled with family

Mar 15, 2025

Liked: Staff & service

Disliked: Cleanliness

I was put in room 130 which was filthy! There trash in the trash cans, dirty towels on the bathroom floor and sink, dried coffee was on the floor of the entry way and sink, dirty bedding, chunks of dirt and nerf gun bullets on the floor, the a/c and heat didn’t work. I called the desk to complain and was told to wait in the filthy room and housekeeping would come clean it. I was NOT staying in the room! I went to the desk to find out that that room should have been on an out of order list. They did move me to 137 which I had to wait (about 30 mins) for it to finish being cleaned. I wasn’t offered any kind of compensation for the trouble.

Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Mar 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had a great stay! The room was nice and clean. The hotel staff were very nice and accommodating. We didn’t get a chance to eat at the restaurant in the lobby, but the menu I saw seemed to have some great dishes. The location was great, with many restaurants, stores, and gas stations nearby. Would definitely stay here again.

Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Traveled with partner

Mar 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A lot of crack heads down the street at the gas station.

Stayed 2 nights in Mar 2025

8/10 Good

Tim

Mar 8, 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Erik

Mar 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great place to stay.

Stayed 2 nights in Feb 2025

10/10 Excellent

Megan

Mar 8, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Traveled with family

Mar 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Mickey

Mar 6, 2025

Liked: Amenities

Nice place

Stayed 1 night in Feb 2025

8/10 Good

Melissa

Traveled with group

Mar 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

10/10 Excellent

Erika

Traveled with family and small children

Mar 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a quick stay but everything was nice and clean. Shower water pressure was low.

Stayed 1 night in Feb 2025

10/10 Excellent

Constance

Feb 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, clean

Stayed 1 night in Feb 2025

6/10 Okay

Andrew

Feb 28, 2025

Didnt stay long the hotel was nice

Stayed 1 night in Feb 2025

6/10 Okay

Ronald

Traveled with family

Feb 26, 2025

Liked: Staff & service, property conditions & facilities

Disliked: Amenities

Reserved and paid for a room with a king bed and upon arrival was told they only had rooms with two queens left. The staff was very friendly, but the beds were extremely firm.

Stayed 1 night in Feb 2025

10/10 Excellent

Troy

Traveled with family

Feb 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice.

This place was amazing. Nice and new. Very clean. Everything worked in the room. My only small complaint would be the beds. They are very high. Short or older people will have to crwal up on them.

Stayed 1 night in Feb 2025

10/10 Excellent

Katheryn

Traveled with group

Feb 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, convenient

Stayed 1 night in Feb 2025

8/10 Good

Michael

Traveled with family

Feb 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room was a little chilly but was very clean and service was excellent. Would stay there again.

Stayed 1 night in Feb 2025

10/10 Excellent

Brently

Traveled with group

Feb 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great sray

Everything about this day was quick and easy, although their knees were great

Stayed 1 night in Feb 2025

8/10 Good

James

Feb 10, 2025

Liked: Staff & service, property conditions & facilities, room comfort

Room smelled like cigarette smoke. This messed with our allergies.

Stayed 1 night in Feb 2025

10/10 Excellent

Karla

Feb 10, 2025

Stayed 2 nights in Nov 2024

8/10 Good

John

Traveled with group

Feb 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shower curtain

Everything was fine except for the shower. You could tell there used to be a door there, but they put a curtain up, but it didn’t go to the floor so when I got out of the shower, there was water all over the floor. I’ve been taking showers for quite a while and know how to close the curtain and all that stuff… what can I say?

Stayed 2 nights in Feb 2025

10/10 Excellent

John

Feb 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2025

10/10 Excellent

Michele

Feb 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Easy access to highway , Starbucks and restaurants . Clean ..

Stayed 2 nights in Jan 2025

10/10 Excellent

brandie

Traveled with family and small children

Feb 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was phenomenal- so friendly and above and beyond helpful! The only pitfall is across the street from the hotel seems to be a dumping area lots of grocery carts and trash which seems to blow over to the parking lot but otherwise this property was perfect!

Stayed 2 nights in Jan 2025