Cumberland House Knoxville, Tapestry Collection by Hilton

3.0 star property
Hotel with a restaurant, steps from University of Tennessee

Choose dates to view prices

Photo gallery for Cumberland House Knoxville, Tapestry Collection by Hilton

Lobby
Meeting facility
42-inch LCD TV with satellite channels, TV, pay movies
Premium bedding, in-room safe, desk, blackout drapes
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

View in a map
1109 White Ave, Knoxville, TN, 37916
  • University of Tennessee
    ‪1 min walk‬
  • Knoxville Convention Center
    ‪6 min walk‬
  • Neyland Stadium
    ‪9 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪19 min drive‬

Room options

Room, 1 King Bed (Peloton)

  • 317 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

10.0 out of 10
Exceptional
(41 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(14 reviews)
  • 317 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Balcony

9.8 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(18 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Knoxville

Located in Downtown Knoxville, Cumberland House Knoxville, Tapestry Collection by Hilton is adjacent to University of Tennessee and within a 15-minute walk of popular sights like Knoxville Convention Center. This 130-room, 3-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • University of Tennessee - 1 min walk - 0.0 miles
  • Knoxville Convention Center - 6 min walk - 0.4 miles
  • Neyland Stadium - 9 min walk - 0.5 miles
  • Market Square - 10 min walk - 0.6 miles
  • Thompson–Boling Arena - 15 min walk - 0.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 17 min drive

Restaurants

  • ‪Stock & Barrel - ‬14 min walk
  • ‪Balter Beer Works - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬10 min walk
  • ‪Chaiyo Thai & Sushi Bar - ‬4 min walk
  • ‪J.C. Holdway - ‬11 min walk

About this property

Cumberland House Knoxville, Tapestry Collection by Hilton

Hotel with a restaurant, steps from University of Tennessee
At Cumberland House Knoxville, Tapestry Collection by Hilton, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is available for USD 35 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-out, free newspapers, and laundry facilities.
Guests can expect 42-inch LCD TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free weekday newspapers, and safes are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 4 to 16 for adults and USD 1 to 16 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tussie Mussie

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,471 square feet of conference space
  • 4 meeting rooms

Outdoors

  • In a provincial park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 4 to 16 for adults, and USD 1 to 16 for children
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cumberland House Hotel
Cumberland House Hotel Knoxville
Four Points Cumberland House Hotel Knoxville
Four Points Sheraton Cumberland House
Four Points Sheraton Cumberland House Hotel
Four Points Sheraton Knoxville Cumberland House
Four Points Sheraton Knoxville Cumberland House Hotel
Sheraton Cumberland
Sheraton Cumberland House
4 Points By Sheraton Knoxville Cumberland House
Four Points Knoxville
Knoxville Four Points
Sheraton Knoxville Cumberland Hotel
Knoxville Sheraton
Cumberland House Knoxville
Four Points by Sheraton Knoxville Cumberland House Hotel
Cumberland House Knoxville, Tapestry Collection by Hilton Hotel

Frequently asked questions

Is a free cancellation option available at Cumberland House Knoxville, Tapestry Collection by Hilton?

Cumberland House Knoxville, Tapestry Collection by Hilton offers free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

What can I see near Cumberland House Knoxville, Tapestry Collection by Hilton?

This hotel is situated in Downtown Knoxville, just steps from Knoxville Museum of Art and Sunsphere Tower, and within a short walk of World's Fair Park. You'll also find Neyland Stadium and Tennessee River less than a mile away.

Is parking available on site at Cumberland House Knoxville, Tapestry Collection by Hilton?

Yes, valet parking is offered for USD 35 per day with in/out privileges. Accessible parking is also available for guests.

Does Cumberland House Knoxville, Tapestry Collection by Hilton include a casino on the premises?

No, Cumberland House Knoxville, Tapestry Collection by Hilton doesn't have a casino.

Will I find an indoor pool at Cumberland House Knoxville, Tapestry Collection by Hilton?

No, there is no indoor pool at this hotel.

Is Cumberland House Knoxville, Tapestry Collection by Hilton a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as a bar.

Does Cumberland House Knoxville, Tapestry Collection by Hilton have a hot tub?

No, this hotel doesn't have a spa tub.

Does Cumberland House Knoxville, Tapestry Collection by Hilton have a restaurant with a breakfast menu?

Yes, Cumberland House Knoxville, Tapestry Collection by Hilton serves a full breakfast for a surcharge each morning at Tussie Mussie.

Will Cumberland House Knoxville, Tapestry Collection by Hilton allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Cumberland House Knoxville, Tapestry Collection by Hilton for a fee of USD 75 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Cumberland House Knoxville, Tapestry Collection by Hilton?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Cumberland House Knoxville, Tapestry Collection by Hilton?

The closest major airport to Cumberland House Knoxville, Tapestry Collection by Hilton is McGhee Tyson Airport (TYS), which is 12.2 mi away (17 minutes by car).

Are there rooms with balconies that I can book at Cumberland House Knoxville, Tapestry Collection by Hilton?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or courtyard views.

Does Cumberland House Knoxville, Tapestry Collection by Hilton have a wedding venue on site?

Take advantage of the wedding venue at Cumberland House Knoxville, Tapestry Collection by Hilton if you plan to say "I do" during your trip.

Cumberland House Knoxville, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 713 out of 1003 reviews
Rating 8 - Good. 168 out of 1003 reviews
Rating 6 - Okay. 79 out of 1003 reviews
Rating 4 - Poor. 22 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

RoseAnn, Saint Augustine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Market Square for dining and shopping. Unfortunately you do pay $35/day for mandatory valet parking. Typical for downtown Knoxville hotels.
Stayed 5 nights in May 2025

10/10 Excellent

Joanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found this property to be very well kept, clean rooms, beautiful lobby. It was also right across the street from world's fair park where we were at a music festival. Coffee in the morning from the barista was very good
Stayed 1 night in May 2025

6/10 Okay

Heather

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property was very nice, the staff seemed less thsn enthusiastic and the "scent" pumped into the lobby/bar/restaurant at night was nauseating and gave me a migraine. When i asked the staff about it they said it is the #1 complaint of customers but they keep doing it anyway. Seems to me if you want people to come back dont torture them with bad patchouli.
Stayed 1 night in May 2025

4/10 Poor

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here
Stayed 1 night in May 2025

10/10 Excellent

Erica, Ringgold

Stayed 1 night in May 2025

6/10 Okay

Sean

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was great the parking system is very inconvenient and the Valet at check out rid and not helpful or accommodating
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem in Knoxville’s Downtown

Room was awesome with view of sunsphere. All employees were exceptionally friendly, professional and knowledgeable about area. Valet service was stellar and ALL the valets were so nice. Absolutely love this hotel. Just needs more trash cans in room.
Stayed 2 nights in May 2025

8/10 Good

Charisse

Liked: Cleanliness, staff & service, property conditions & facilities
No room service
Stayed 2 nights in Apr 2025

10/10 Excellent

Gary

Stayed 1 night in Apr 2025

6/10 Okay

Shannon

Stayed 1 night in Apr 2025

10/10 Excellent

Kristin

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet. It was walking distance to everything around! The food was great.
Stayed 1 night in Apr 2025

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff were great!
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisandro

Stayed 2 nights in Apr 2025

8/10 Good

Salvador

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great state, enjoyable but some unexpected expense

The service, the place, the location and the staff were phenomenal. Very friendly and ready to serve. The only two complains. No complementary breakfast included for the price. The parking situation, fact you need to use valet parking and paid extra plus tips was not expected. Causing now to incurred on non planned expenses. So be careful and make sure to iadd as part of the budget.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Edyta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to campus, very clean, staff polite and helpful Only negative was had a glass of wine was $20 which is a lot for a hotel bar so check prices if having a drink at the bar
Stayed 2 nights in Apr 2025

10/10 Excellent

Kelly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean. srmtafg friendly and helpful
Stayed 2 nights in Apr 2025

2/10 Terrible

Tiffany

Stayed 2 nights in Apr 2025

6/10 Okay

Heather

Traveled with family
Hotel was OK, however could use an upgrade in the rooms…
Stayed 3 nights in Mar 2025

10/10 Excellent

Shaheed, Alpharetta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property to stay at while visiting University of Tennessee, Knoxville. The staff was friendly. The hotel is really well decorated and cozy.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location, close to campus and downtown.
Stayed 3 nights in Mar 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Cameron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient to walk to Univ Tennessee campus.
Stayed 1 night in Mar 2025