*** travelers beware ***
Stayed recently and encountered several issues that made the visit uncomfortable:
• Mold on the bathroom ceiling, which staff attributed to the age of the building — but that doesn’t excuse a health concern.
• Insufficient heating in the room, despite chilly weather.
• spider in bathroom
• When I asked to cancel the second night, I was told it wasn’t possible (no cancellations) Instead, they offered a different room
• Throughout, staff interactions lacked warmth and professionalism. I didn’t feel heard or supported.
I understand older properties come with quirks, but basic cleanliness, comfort, and respectful service should never be negotiable.