8/10 Good
Daniel C., Alvord, US
Jun 22, 2025
Liked: Cleanliness
Great location, perfect for our family, but in need of some TLC
We loved that the condo backed up to the National Forest and there was a 1.5 mile trail that literally starts in the back yard. It was great having 4 bathrooms (especially with 4 teenagers). Hot Tub was nice and very clean. Cons - carpet on the stairs was disgusting in in need of a major deep clean or replacement, toaster was damaged, front door hinge is messed up so problems closing the front door, it’s stupid that the code to open the front door was 10 digits long, carpet torn and frayed at the master bedroom transition, the screen to the porch sliding door is torn, there are gross splatters on the wall by the stairs and the master bedroom window. The hardwood throughout the kitchen and living room was gross and sticky, so we had to go buy a wet Swiffer to clean them. Communication was awful - it took 14 hours for them to respond to my first message, then multiple hours for the 2nd and 3rd message I sent. Every time the response came from a different person. There was no binder with checkout instructions, so I had to message them. Overall, we enjoyed our stay, but I hope they can get some stuff fixed before more bookings.
Daniel C.
Stayed 4 nights in Jun 2025