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Holiday Inn Express and Suites Jacksonville East by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express and Suites Jacksonville East by IHG

Free daily buffet breakfast
Room amenity
Meeting facility
Exterior detail
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
53 Jefferson Road, Jacksonville, FL, 32225
  • Place, Regency Square Mall
    ‪4 min drive‬
  • Place, St. Johns Town Center
    ‪7 min drive‬
  • Place, Mayo Clinic Florida
    ‪15 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(33 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, Multiple Beds

9.4 out of 10
Exceptional
(39 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Jacksonville

Located in Arlington within 2 miles (3 km) of Regency Square Mall, Holiday Inn Express and Suites Jacksonville East by IHG is within a few miles (5 km) of Jacksonville Arboretum and Gardens. This 101-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Regency Square Mall - 4 min drive - 2.1 miles
  • University of North Florida - 5 min drive - 4.1 miles
  • St. Johns Town Center - 7 min drive - 5.9 miles
  • Mayport Naval Station - 15 min drive - 10.9 miles
  • Mayo Clinic Florida - 15 min drive - 12.3 miles

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville International Airport (JAX) - 23 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Dick's Wings & Grill - ‬10 min walk
  • ‪Grinders American Diner - ‬14 min walk
  • ‪Denny's - ‬7 min walk
  • ‪Ole Mexican Restaurant - ‬2 min drive

About this property

Holiday Inn Express and Suites Jacksonville East by IHG

Guests of Holiday Inn Express and Suites Jacksonville East by IHG enjoy a gym, free WiFi in public areas, and a 24-hour business center. You can put free parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a meeting room.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include sitting areas, refrigerators, and microwaves.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pet friendly
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Apr 27 - Apr 28
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March to November.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at Holiday Inn Express and Suites Jacksonville East by IHG.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Jacksonville East
Holiday Inn Express Jacksonville East
Holiday Inn Express Jacksonville East Hotel
Holiday Inn Express Suites Jacksonville East
Inn Express Jacksonville East

Frequently asked questions

Is free cancellation available at Holiday Inn Express and Suites Jacksonville East by IHG?

Holiday Inn Express and Suites Jacksonville East by IHG offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express and Suites Jacksonville East by IHG?

As of Apr 18, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express and Suites Jacksonville East by IHG on May 17, 2026 start from $104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Holiday Inn Express and Suites Jacksonville East by IHG?

This hotel is situated in Arlington, close to St. Johns Town Center, UNF Arena, and Jacksonville Arboretum and Gardens. You'll also find Regency Square Mall and Tree Hill Nature Center within a short drive.

Does Holiday Inn Express and Suites Jacksonville East by IHG include a casino?

No, Holiday Inn Express and Suites Jacksonville East by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express and Suites Jacksonville East by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8:00 AM and 10:00 PM and the seasonal pool is normally open from March until November.

Does Holiday Inn Express and Suites Jacksonville East by IHG have a restaurant that serves breakfast?

Holiday Inn Express and Suites Jacksonville East by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express and Suites Jacksonville East by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express and Suites Jacksonville East by IHG though service animals are welcome.

Where is the closest airport to Holiday Inn Express and Suites Jacksonville East by IHG?

The closest major airport to Holiday Inn Express and Suites Jacksonville East by IHG is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is within a mile. Another top airport is Jacksonville International Airport (JAX), which is located 17.8 mi away (23-minute drive).

Holiday Inn Express and Suites Jacksonville East by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 539 out of 1003 reviews
Rating 8 - Good. 251 out of 1003 reviews
Rating 6 - Okay. 102 out of 1003 reviews
Rating 4 - Poor. 62 out of 1003 reviews
Rating 2 - Terrible. 49 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife made use of the breakfast menu and was pleased with it and the service. There was ample handicap parking at the front of the hotel, which made it easy to access the hotel. The hotel appears to be older, but in good repair. It is beginning to get a little rough around the edges. Paint peels here and there, and the bathroom fixtures were corroding and showing their age. Overall, the room was well-appointed and clean. One thing that struck me as needing improvement. The bath towels were the same size as the towel provided as a bath mat, and the same brand and type. You actually needed at least two to dry off, and you might have used one that saw the bottoms of someones feet. Yuck!
Stayed 1 night in Jan 2026

10/10 Excellent

Eric

Stayed 1 night in Jan 2026

10/10 Excellent

Daily

Stayed 1 night in Jan 2026

10/10 Excellent

Victoria

Stayed 1 night in Jan 2026

10/10 Excellent

Deontis

Liked: Cleanliness, staff & service, amenities
Very good and nice hotel but the breakfast ended to early so I didn’t get a chance to eat it
Stayed 1 night in Dec 2025

10/10 Excellent

Dani

Traveled with family
Liked: Cleanliness, staff & service, amenities
Todo excelente el servicio muy bien por el servicio que nos dieron
Stayed 1 night in Dec 2025

10/10 Excellent

Glenvin

Stayed 1 night in Dec 2025

10/10 Excellent

KEEMMANUELK

Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Very easy checkin, front desk folks were polite, room was as described and clean, overall facility was in goood condition. Would stay again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jaret

Stayed 3 nights in Dec 2025

10/10 Excellent

Lawrence

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The conditions on which I needed a place to stay or unfortunately unexpected but the great staff were able to get me situated with comfortable rooms and they made the experience a little bit better for what it was
Stayed 3 nights in Dec 2025

8/10 Good

Jose Carlos

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
No enough breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Stefano M

Stayed 1 night in Dec 2025

4/10 Poor

Melanie

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
We arrived around 10pm and there were a few individuals out front smoking weed by the front door. So that was a tad of a turn off. Front desk guy was very kind and helpful. Once in our room, the bed was comfortable but the shower made a horrendous squeak the whole time you were showering. Back of tv was taped up. And upon opening our windows there was a bar sketchy neighborhood as our view. Breakfast was pretty good but staff was overwhelmed with keeping up. Coffee ran out, pancake machine ran out. Was nice to have full hot buffet though.
Stayed 1 night in Dec 2025

10/10 Excellent

timothy, gilbert

Stayed 1 night in Nov 2025

10/10 Excellent

Jerry

Traveled with family
Liked: Cleanliness, amenities
Nice hotel
Stayed 1 night in Dec 2025

8/10 Good

Brant

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Yeika

Liked: Cleanliness, property conditions & facilities
Estaba impecable
Stayed 1 night in Dec 2025

10/10 Excellent

Manuel

Stayed 1 night in Dec 2025

10/10 Excellent

Bertie

Liked: Cleanliness, staff & service, amenities
Awesome place to sleep
Stayed 1 night in Dec 2025

10/10 Excellent

Manuel

Stayed 1 night in Dec 2025

8/10 Good

Chrislor

Stayed 3 nights in Nov 2025

10/10 Excellent

Manuel

Stayed 1 night in Nov 2025

10/10 Excellent

GOLDA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome breakfast ! Great location ! Clean & nice staff !
Stayed 1 night in Nov 2025

8/10 Good

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities
room was nice and clean
Stayed 1 night in Nov 2025

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