Hilton Garden Inn Jacksonville JTB/Deerwood Park

3.0 star property
Suburban hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Hilton Garden Inn Jacksonville JTB/Deerwood Park

Meeting facility
Outdoor pool
Terrace/patio
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Hot Tub
  • Breakfast available
  • Pool
  • Pet friendly

Explore the area

Map
9745 Gate Pkwy N, Jacksonville, FL, 32246
  • St. Johns Town Center
    ‪5 min drive‬
  • University of North Florida
    ‪6 min drive‬
  • Mayo Clinic Florida
    ‪12 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪31 min drive‬

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Room options

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Pure, Mobility & Hearing)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 309 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Allergy Friendly (Pure Wellness)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Allergy Friendly (Pure, Hearing)

  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

  • 267 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Allergy Friendly (Pure Wellness)

  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Hearing)

  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Drinks & Snacks)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Drinks & Snacks)

  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 342 sq ft
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom

  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Jacksonville

Located in Southside, Hilton Garden Inn Jacksonville JTB/Deerwood Park is within a few miles (5 km) of popular sights such as Saint Vincent's Medical Center Southside and St. Johns Town Center. This 119-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Saint Vincent's Medical Center Southside - 3 min drive - 2.7 miles
  • St. Johns Town Center - 5 min drive - 3.6 miles
  • University of North Florida - 6 min drive - 5.4 miles
  • Mayo Clinic Florida - 12 min drive - 9.6 miles
  • EverBank Stadium - 13 min drive - 9.2 miles

Getting around

  • Jacksonville Station - 21 min drive
  • Jacksonville International Airport (JAX) - 27 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Miller's Ale House - ‬8 min walk
  • ‪Jason's Deli - ‬11 min walk

About this property

Hilton Garden Inn Jacksonville JTB/Deerwood Park

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Guests staying at Hilton Garden Inn Jacksonville JTB/Deerwood Park enjoy an outdoor pool, a 24-hour gym, and WiFi in public areas. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include a hot tub, conference space, and a 24-hour business center.
Guests can expect 37-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Refrigerators, microwaves, and coffee makers are also standard.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 4.95 per day); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 per person
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1999
  • Fireplace in lobby

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 150 per pet, per stay
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 3 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 12.95 per person
  • Fee for wireless internet in public areas: USD 4.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 4.95 per day (rates may vary)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Jacksonville JTB/Deerwood Park
Hilton Garden Inn JTB/Deerwood
Hilton Garden Inn JTB/Deerwood Hotel Jacksonville Park
Hilton Garden Inn Jacksonville JTB/Deerwood Park Hotel
Hilton Garden Inn JTB/Deerwood Park Hotel
Hilton Garden Inn JTB/Deerwood Park
Hilton Garden Inn Jacksonville JTB/Deerwood Park Hotel
Hilton Garden Inn Jacksonville JTB/Deerwood Park Jacksonville

Frequently asked questions

Is a free cancellation option available at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

Hilton Garden Inn Jacksonville JTB/Deerwood Park offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

As of Jun 13, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jacksonville JTB/Deerwood Park on Jun 19, 2025 start from $130.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hilton Garden Inn Jacksonville JTB/Deerwood Park?

This hotel is situated in Southside, just steps from Cinemark Tinseltown Jacksonville. You'll also find St. Johns Town Center and UNF Arena within a short drive.

Will I be able to park at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hilton Garden Inn Jacksonville JTB/Deerwood Park have a casino on the premises?

No, Hilton Garden Inn Jacksonville JTB/Deerwood Park doesn't have a casino.

Will I find an indoor pool at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 7:00 AM and 9:00 PM.

What amenities will couples enjoy at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and free Internet access as well as an outdoor pool.

Are there hot tubs at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

Yes, guests can enjoy a spa tub at this hotel.

Does Hilton Garden Inn Jacksonville JTB/Deerwood Park have a restaurant that serves breakfast?

Yes, Hilton Garden Inn Jacksonville JTB/Deerwood Park serves a cooked-to-order breakfast each morning for a surcharge from its snack bar.

Will Hilton Garden Inn Jacksonville JTB/Deerwood Park allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hilton Garden Inn Jacksonville JTB/Deerwood Park for a fee of USD 150 per pet, per stay.

Does Hilton Garden Inn Jacksonville JTB/Deerwood Park have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hilton Garden Inn Jacksonville JTB/Deerwood Park?

The closest major airport to Hilton Garden Inn Jacksonville JTB/Deerwood Park is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 8.1 mi away (12 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 21.7 mi away (27-minute drive).

Are there rooms with balconies that I can book at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Jacksonville JTB/Deerwood Park.

Hilton Garden Inn Jacksonville JTB/Deerwood Park Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 642 out of 1001 reviews
Rating 8 - Good. 231 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property great location lots around you
Stayed 2 nights in Mar 2025

8/10 Good

Avaleir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay. Friendly staff, clean rooms.
Stayed 2 nights in Mar 2025

8/10 Good

brantley

Liked: Cleanliness, property conditions & facilities, room comfort

Pretty good

The hotel is nice. The staff could have been nicer. Also, breakfast was $19 and did not look very good (we opted out).
Stayed 1 night in Feb 2025

2/10 Terrible

Sarah

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
They charged me a $300 nonrefundable smoking fee when I don't smoke AND the alarm went off at a time that I was sleeping. Management refused to help me about me so I had to work with my bank to dispute the fraudulent charge.
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location but disappointed hottub not working

Loved the hotel location. Staff was great and rooms were clean. Very disappointed that the hot tub was not operational at all during our 4 night/5 day stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

Janice

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean, easily accessible and the staff was very friendly. Thank you for a great stay!
Stayed 1 night in Feb 2025

2/10 Terrible

Angela

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Unsafe accommodations and dirty.
Stayed 2 nights in Feb 2025

6/10 Okay

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Paige, El Campo

Traveled with family
Liked: Amenities, property conditions & facilities
All good!
Stayed 2 nights in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Julius

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay!

Customer service was great, the ladies and the one gentleman I dealt with at the front desk were friendly and helpful when I asked questions about places in the area. They had a busy weekend with a bunch of teenagers staying for various sports tournaments and they handle it like pros and still made sure all guest were taken care of. The hotel itself was nice. The breakfast was fresh and well rounded. The pool was nice but having a separate out door area with a fire pit that allows smoking was a nice touch for the adults. I stayed from Friday to Sunday and don’t think I had a negative moment.
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Stayed 5 nights in Feb 2025

10/10 Excellent

Jason

Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No room service for 3 days, very noisy at night, especially on the first floor
Stayed 3 nights in Jan 2025

10/10 Excellent

Shantice

Stayed 2 nights in Jan 2025

8/10 Good

Celia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was adequate for a night stay. Room was clean and comfortable. Disappointed that despite the price, there was no free breakfast, a common practice in many of these type of hotels. Not surprised there were no takers as the price for the buffet breakfast was $20 per person.
Stayed 1 night in Feb 2025

8/10 Good

Daisy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice hotel, hard bed

Stayed a couple nights for my daughters wedding. Staff was amazing, my only complaint is that the bed was so hard itcmade my muscles sore for days after my stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
This is our 2nd stay, and we will stay here every time we come to Jacksonville! Absolutely the nicest staff, cleanest rooms, quiet, comfortable & hottest showers!
Stayed 1 night in Jan 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
great staff!
Stayed 1 night in Jan 2025

4/10 Poor

Vivian

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Darian

Stayed 2 nights in Jan 2025

2/10 Terrible

mhd wael

Stayed 2 nights in Sep 2024

10/10 Excellent

Nneka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice holiday stay

Nice stay, good parking and friendly staff
Stayed 2 nights in Dec 2024