Hilton Garden Inn Jacksonville JTB/Deerwood Park

3.0 star property
Suburban hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Hilton Garden Inn Jacksonville JTB/Deerwood Park

Enjoy a serene atmosphere amidst lush greenery and candlelit tables.
Experience a welcoming hotel with a modern design, surrounded by lush landscaping and a sense of national pride.
Relax by the pool surrounded by palm trees and lounge chairs.
Relax by the fire pit surrounded by comfortable sofas and a serene stone wall.
Relax in the spacious lobby with comfortable seating areas and lush greenery.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Hot Tub
  • Breakfast available
  • Pool
  • Pet friendly

Explore the area

View in a map
9745 Gate Pkwy N, Jacksonville, FL, 32246
  • St. Johns Town Center
    ‪5 min drive‬
  • University of North Florida
    ‪6 min drive‬
  • Mayo Clinic Florida
    ‪12 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪30 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.8 out of 10
Exceptional
(10 reviews)
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Pure, Mobility & Hearing)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 309 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Allergy Friendly (Pure Wellness)

10.0 out of 10
Exceptional
(2 reviews)
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Allergy Friendly (Pure, Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

9.4 out of 10
Exceptional
(15 reviews)
  • 267 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Allergy Friendly (Pure Wellness)

8.0 out of 10
Very good
(1 review)
  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Drinks & Snacks)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Drinks & Snacks)

  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 342 sq ft
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(60 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Jacksonville

Located in Southside, Hilton Garden Inn Jacksonville JTB/Deerwood Park is within a few miles (5 km) of popular sights such as Saint Vincent's Medical Center Southside and St. Johns Town Center. This 119-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Saint Vincent's Medical Center Southside - 3 min drive - 2.7 miles
  • St. Johns Town Center - 5 min drive - 3.6 miles
  • University of North Florida - 6 min drive - 5.4 miles
  • Mayo Clinic Florida - 12 min drive - 9.6 miles
  • EverBank Stadium - 13 min drive - 9.2 miles

Getting around

  • Jacksonville Station - 21 min drive
  • Jacksonville International Airport (JAX) - 27 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Miller's Ale House - ‬8 min walk
  • ‪Jason's Deli - ‬11 min walk

About this property

Hilton Garden Inn Jacksonville JTB/Deerwood Park

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Guests staying at Hilton Garden Inn Jacksonville JTB/Deerwood Park enjoy an outdoor pool, a 24-hour gym, and WiFi in public areas. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a hot tub, conference space, and a 24-hour business center.
Guests can expect 37-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Refrigerators, microwaves, and coffee makers are also standard.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 4.95 per day); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 per person
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,002 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1999
  • Fireplace in lobby

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 150 per pet, per stay
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 3 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 12.95 per person
  • Fee for wireless internet in public areas: USD 4.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 4.95 per day (rates may vary)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Jacksonville JTB/Deerwood Park
Hilton Garden Inn JTB/Deerwood
Hilton Garden Inn JTB/Deerwood Hotel Jacksonville Park
Hilton Garden Inn Jacksonville JTB/Deerwood Park Hotel
Hilton Garden Inn JTB/Deerwood Park Hotel
Hilton Garden Inn JTB/Deerwood Park
Hilton Garden Inn Jacksonville JTB/Deerwood Park Hotel
Hilton Garden Inn Jacksonville JTB/Deerwood Park Jacksonville

Frequently asked questions

Is a free cancellation option available at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

Hilton Garden Inn Jacksonville JTB/Deerwood Park offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

What's there to do near Hilton Garden Inn Jacksonville JTB/Deerwood Park?

This hotel is situated in Southside, close to St. Johns Town Center, UNF Arena, and The Avenues. You'll also find Dog Wood Park of Jacksonville and Regency Square Mall within a short drive.

Is parking available on site at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hilton Garden Inn Jacksonville JTB/Deerwood Park have a casino on the premises?

No, Hilton Garden Inn Jacksonville JTB/Deerwood Park doesn't have a casino.

Will I find an indoor pool at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 7:00 AM and 9:00 PM.

What amenities will couples enjoy at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and free Internet access as well as an outdoor pool.

Does Hilton Garden Inn Jacksonville JTB/Deerwood Park have a hot tub?

Yes, this hotel has a spa tub.

Does Hilton Garden Inn Jacksonville JTB/Deerwood Park have a restaurant that serves breakfast?

Yes, Hilton Garden Inn Jacksonville JTB/Deerwood Park serves a cooked-to-order breakfast each morning for a surcharge from its snack bar.

Will Hilton Garden Inn Jacksonville JTB/Deerwood Park allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hilton Garden Inn Jacksonville JTB/Deerwood Park for a fee of USD 150 per pet, per stay.

Does Hilton Garden Inn Jacksonville JTB/Deerwood Park have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hilton Garden Inn Jacksonville JTB/Deerwood Park?

The closest major airport to Hilton Garden Inn Jacksonville JTB/Deerwood Park is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 8.1 mi away (12 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 21.7 mi away (27-minute drive).

Can I book a room with a balcony at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Jacksonville JTB/Deerwood Park.

Hilton Garden Inn Jacksonville JTB/Deerwood Park Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1003 reviews
Rating 8 - Good. 232 out of 1003 reviews
Rating 6 - Okay. 58 out of 1003 reviews
Rating 4 - Poor. 41 out of 1003 reviews
Rating 2 - Terrible. 28 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jacquelyne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no complaints! Plus it was in the perfect area to shop and eat lol
Stayed 2 nights in Apr 2025

10/10 Excellent

Elisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Stayed 1 night in May 2025

8/10 Good

Barbara, Rockledge

Liked: Cleanliness, staff & service, property conditions & facilities
The lobby of this hotel is unique, pretty, and inviting for a Hilton Garden Inn. I had reserved a king room, but upon check-in I was upgraded to Pure Room #428 when no kings were left. I had no problem with this at all. The room had a dehumidifier, all toiletries were hypoallergenic/paraben free, and it was on the corner overlooking a lake. It was very quiet, peaceful, and clean. When I return to Jacksonville to visit my son again, I would stay in this exact room again. Constructive feedback: In my career, I oversee operations and maintenance, so I noticed a couple of things that perhaps the average person would overlook. First, my room was on the 4th floor, and the exterior windows need a good wash. They were badly streaked and had green mold growing along the bottom and up the sides. I have seen this same issue at other hotels and usually it's because multilevel window washing only occurs 1-2 times per year. Another minor issue was that the handle of the hair dryer would not stay open unless you held it a certain way. It probably needs to have a little work done on it or replaced. Unlike most other Hilton Garden Inns, at this location you have to pay for breakfast. $10.95 for continental, or $19.95 for full buffet. I skipped breakfast at the hotel, but the coffee in the room and lobby was good. Overall, a strong 4 star rating from me.
Stayed 1 night in May 2025

10/10 Excellent

Matthew, Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and clean.
Stayed 3 nights in Apr 2025

8/10 Good

Philander

Liked: Staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Apr 2025

8/10 Good

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pool needs cleaning

Pool was green. Needs to be cleaned please.
Stayed 1 night in Apr 2025

8/10 Good

Tyrone

Stayed 1 night in Apr 2025

10/10 Excellent

Badawi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Bernasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfy bed & pillows and quick, easy check in with friendly staff. I wish there was a free continental breakfast but I would stay here again.
Stayed 1 night in Apr 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Stayed 1 night in Apr 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Mar 2025

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Golf trip with son. Nice place.
Stayed 2 nights in Mar 2025

10/10 Excellent

Braxtina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gym and WiFi was great this time. Check in was no issue. The room was cleaned properly and i had no noise issues while staying here.
Stayed 2 nights in Jan 2025

8/10 Good

Alexis, Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Devindra

Stayed 6 nights in Mar 2025

10/10 Excellent

Mimose

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Mar 2025

10/10 Excellent

PAULINA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

I

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Ginger

Liked: Cleanliness, staff & service, room comfort

Totally different stay from 3 weeks ago.

Stayed a few weeks ago and loved it. Room was very nice-mattress was 8 out of 10 for comfort and sup but I have slept on a Tempurpedic for 30 years so I’m super spoiled. Had several nice amenities. So, booked it again and have been disappointed bc we didn’t bring along things that hotel supplied before and it wasn’t here this time… like real coffee mugs, nice hair dryer, bathroom night light. Mattress was definitely more worn and hair dryer was so sticky I had to wrap it in a tissue to handle it. The hallway carpet was all bunched up and smelled moldy.
Stayed 1 night in Mar 2025

10/10 Excellent

TERRY

Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the stay, everything is close by!!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025