4/10 Malo
Jason S.
17 mar. 2025
No le gustó: Limpieza
Overall, did not live up to expectations
We had concerns before our stay, as it took over five days and multiple follow-ups to get a simple response about the hot tub's condition. The host finally confirmed it was working, but upon check-in, we found it dirty and in no condition for safe use, including uncleaned filters. This was the main reason for booking, and we couldn’t use it at all.The listing also mentioned amenities that were unavailable, including Netflix, Amazon Prime, complimentary coffee, popcorn with seasoning, and bottled water. Instead, guests must cast from their own devices, limited by their subscriptions. While these may seem minor, they were advertised and led to disappointment.The couch was in poor condition, so we had to cover it with a bed sheet to use it. Communication with the host was poor, with days between replies, and despite sharing our concerns, we haven’t received any response. We’re sharing this feedback with VRBO so other guests are informed.With attention to cleanliness, accurate listing details, and improved communication, this property could be a great stay.
Jason S.
Se hospedó 2 noches en marzo de 2025