Inner Harbor Vacation Packages

Numerous times people with dogs that shouldn't have dogs let them bark all night long making it near impossible to sleep

From the moment, I walked through the doors, the staff's warm energy was felt and seen! I was in town on a self-care writing retreat and the Pier Suite was next level opulence! The suite, balcony, views of the water, and peace allowed me to rest in the most divine ways. Everything was truly amazing - so much so that I decided to stay an extra night! Tens across the board!

I love this hotel, I stayed here before but this time I was disappointed with a few things. I’m traveling with 2 small children, I arrived early and of course the room was not ready, which is fine, I was way early. However the valet didn’t help me with the luggage, they just stood there and watched pull it all out, with 2 small children and my mom who is elderly; the other valet went to help the people behind me and didn’t even pick up my bags from the curb; at the front desk they first told me I was in another building, when I asked if it was going to be and easy access there with the stroller and all, they then told me they were going to switch room and have me in the main building; they were supposed to text me when the room was ready, they never did because they got my phone number wrong, twice; when we come back to see if the room was ready, the front desk gave me they key, we walk in the room and it wasn’t cleaned from the person before, there was even a pile of money left in the pillow… So then they put us back in the original building, we walk there and of course the room was not accessible for the stroller since there were stops in the middle of the hallway to get into my room. And no VIP gift was in it, I had to ask for it. I understand this is an older building and I have no problem going up down steps, but if you see a mom with 2 small children and an elderly person bags, at least offer a person from the staff to help get in and out of the room.

Love this hotel every time

The staff was awesome, and the room was clean and comfortable. The walls and doors are not soundproof, but my earbuds solved that.