Inner Harbor Vacation Packages

Although our stay here actually didn't occur I'll comment because of how well things were handled. There was a last minute change that had us without a room there for the first of two nights. The manager called me the morning of our scheduled check in telling me that the hotel did not have a room for the first night. I didn't know that could happen. The manager had already found another hotel that was only 2 blocks away and set that up for us. He also comp'ed the first day. We decided to stay at the new hotel for both nights for convience. We stopped by the Kellogg to meet the manager and say thank you for handling the situation so well.

Room was not made up one day. Coffee cups not replaced Heating unit made noises all night Bathrobes removed and not replaced until we called staff

Beautiful room, very nice staff

Loved the security measures in place also the staff assisted with whatever needs. The amenities were great to use

staff was friendly and helpful, good healthy choices for free breakfast