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Renaissance Baltimore Harborplace Hotel

4.0 star property
Hotel with an indoor pool, 4-minute walk to National Aquarium in Baltimore

Choose dates to view prices

Photo gallery for Renaissance Baltimore Harborplace Hotel

Reception
Banquet hall
Serves lunch and dinner
Premium bedding, pillowtop beds, in-room safe, desk
Banquet hall

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
202 E Pratt St, Baltimore, MD, 21202
  • Place, National Aquarium in Baltimore
    ‪3 min walk‬
  • Place, Baltimore Soundstage
    ‪5 min walk‬
  • Place, Baltimore Inner Harbor Marina
    ‪11 min walk‬
  • Airport, Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King, Partial Harbor View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King, Partial Harbor View

8.0 out of 10
Very good
(39 reviews)
  • 360 sq ft
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

8.6 out of 10
Excellent
(189 reviews)
  • 360 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 2 Queen Beds

  • 360 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Harbor View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Harbor View

9.6 out of 10
Exceptional
(4 reviews)
  • 360 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Partial Harbor View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Partial Harbor View

8.8 out of 10
Excellent
(20 reviews)
  • 360 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

8.8 out of 10
Excellent
(216 reviews)
  • 360 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed

9.2 out of 10
Wonderful
(13 reviews)
  • 360 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbor View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Harbor View

8.6 out of 10
Excellent
(10 reviews)
  • 360 sq ft
  • Harbor view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Baltimore

Located in Inner Harbor, Renaissance Baltimore Harborplace Hotel is within a 5-minute walk of National Aquarium in Baltimore and within 15 minutes of other popular attractions like Baltimore Inner Harbor Marina. This 622-room, 4-star hotel welcomes guests with a restaurant, an indoor pool, and a gym.

What's nearby

  • National Aquarium in Baltimore - 3 min walk - 0.2 miles
  • Baltimore Soundstage - 5 min walk - 0.3 miles
  • Baltimore Convention Center - 6 min walk - 0.4 miles
  • Pier Six Concert Pavilion - 8 min walk - 0.5 miles
  • Baltimore Inner Harbor Marina - 11 min walk - 0.6 miles

Getting around

  • West Baltimore Station - 5 min drive
  • Convention Center Station - 9 min walk
  • Baltimore Washington Intl. Airport (BWI) - 19 min drive

Restaurants

  • ‪Shake Shack - ‬2 min walk
  • ‪Renaissance Baltimore Harborplace Hotel Lobby - ‬2 min walk
  • ‪The Cheesecake Factory - ‬1 min walk
  • ‪Chick-fil-A - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Renaissance Baltimore Harborplace Hotel

Hotel with an indoor pool, 4-minute walk to National Aquarium in Baltimore
At Renaissance Baltimore Harborplace Hotel, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 45 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a business center, and express check-out.
Guests can expect to find WiFi and 37-inch flat-screen TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include iPod docks, refrigerators, and coffee makers. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (USD 45 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: USD 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Ground Floor Cafe&Bar
  • Watertable
  • Watertable Lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 21 meeting rooms
  • 27,548 square feet of conference space
  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1988
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per pet, per day
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 14.95 per person
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Covered self parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per day
  • Service animals are exempt from fees
  • In-room microwave fee: USD 20 per stay
  • Rollaway bed fee: USD 25.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Baltimore Harborplace Hotel
Baltimore Harborplace Renaissance
Hotel Renaissance Baltimore Harborplace
Renaissance Baltimore Harborplace
Renaissance Baltimore Harborplace Hotel
Renaissance Hotel Baltimore Harborplace
Baltimore Renaissance
Renaissance Baltimore
Renaissance Baltimore Harborplace Hotel Hotel
Renaissance Baltimore Harborplace Hotel Baltimore
Renaissance Baltimore Harborplace Hotel Hotel Baltimore

Frequently asked questions

Is a free cancellation option available at Renaissance Baltimore Harborplace Hotel?

Renaissance Baltimore Harborplace Hotel provides free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Renaissance Baltimore Harborplace Hotel?

As of Dec 24, 2025, prices found for a 1-night stay for 2 adults at Renaissance Baltimore Harborplace Hotel on Dec 27, 2025 start from $152.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Renaissance Baltimore Harborplace Hotel?

This hotel is situated in Inner Harbor within a 10-minute walk of National Aquarium in Baltimore and CFG Bank Arena. You'll also find Baltimore Inner Harbor Marina and Oriole Park at Camden Yards less than a mile away.

Will I be able to park at Renaissance Baltimore Harborplace Hotel?

Yes, covered parking is offered for USD 45 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Renaissance Baltimore Harborplace Hotel feature a casino at the property?

No, Renaissance Baltimore Harborplace Hotel doesn't have a casino.

Is there an indoor pool at Renaissance Baltimore Harborplace Hotel?

Yes, this hotel has an indoor pool.

Is Renaissance Baltimore Harborplace Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Renaissance Baltimore Harborplace Hotel?

No, this hotel doesn't have a spa tub.

Does Renaissance Baltimore Harborplace Hotel have a restaurant with a breakfast menu?

Yes, Renaissance Baltimore Harborplace Hotel serves continental breakfast for a surcharge each morning at Watertable.

Will Renaissance Baltimore Harborplace Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Renaissance Baltimore Harborplace Hotel for a fee of USD 50.00 per pet, per day. The property also provides food and water bowls.

Does Renaissance Baltimore Harborplace Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Renaissance Baltimore Harborplace Hotel?

The closest major airport to Renaissance Baltimore Harborplace Hotel is Baltimore Washington Intl. Airport (BWI), which is 12.5 mi away (19 minutes by car). Another top airport is Baltimore, MD (MTN-Martin State), which is located 19.4 mi away (28-minute drive).

Are there rooms with balconies at Renaissance Baltimore Harborplace Hotel?

No, you won't find guestrooms with balconies at Renaissance Baltimore Harborplace Hotel.

Does Renaissance Baltimore Harborplace Hotel offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Renaissance Baltimore Harborplace Hotel.

Renaissance Baltimore Harborplace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1481 out of 2500 reviews
Rating 8 - Good. 486 out of 2500 reviews
Rating 6 - Okay. 241 out of 2500 reviews
Rating 4 - Poor. 138 out of 2500 reviews
Rating 2 - Terrible. 154 out of 2500 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jim

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nonstop barking dog next door they wouldn’t do anything about, hair dryer didn’t work, rude staff. Far cry from what this place used to be
Stayed 1 night in Oct 2025

4/10 Poor

Diane

Traveled with partner
Disliked: Cleanliness, amenities
The room was not cleaned properly prior to our arrival. The white blanket had dark stains and smears on it. The staff was nice, but the surrounding area is not very safe. A lot of homeless people in area panhandling and aggressive.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Stayed 1 night in Aug 2025

2/10 Terrible

Kara

Stayed 1 night in Sep 2025

4/10 Poor

Christina

Traveled with partner
Disliked: Staff & service
Disappointed and Done — Longtime Guest No More I’ve stayed at this hotel 3–4 times a year, always booking the same river view room to relax and reset. This time, I paid in advance for that exact room — only to be given a view of traffic. When I raised the issue, the manager falsely claimed I hadn’t paid for the river view. I pulled up my receipt, and suddenly the story changed: “The room isn’t available due to a wedding.” As if the wedding guests’ dollars were more valuable than mine. Let me be clear — I paid for the room I booked. Period. Fabricating reasons and shifting blame is unacceptable. I will not recommend a hotel that treats loyal guests like they’re disposable. Views matter to me when I travel — they support my mental peace. Looking at traffic does not. I’ve already booked a nearby hotel for New Year’s Eve, and I won’t be returning. If you value honesty, consistency, and the room you actually paid for, look elsewhere.
Stayed 1 night in Aug 2025

4/10 Poor

TERRY

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Caitlyn

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Waited for an hour at check in and told they had no rooms available. Saw multiple groups arrive after we did (at least 30 people) getting room keys. Had to wait 30 minutes in line again at the desk to ask if a room was available after 4pm which was the check in time. Finally got a room key then waited 35 minutes for an elevator to thenGET STUCK on the elevator have no working elevator and carry bags up 9 flights of stairs. Only one working elevator all weekend with lines for 30 plus minutes every time we left our room. Sink in our bathroom was clogged on arrival fixed that day and then overflowed the following morning without us using any water. Hotel staff were nice but would NEVER stay here again. Marriott should be ashamed.
Stayed 2 nights in Sep 2025

4/10 Poor

Sandra

Traveled with family
The line to check in was through the lobby. Apparently, even if you arrive early, they do not let you have a room until 4 or even after that time. We were told while waiting in line that there might not be rooms ready for us (this was at 5 p.m.). We had already driven for 3 hours and had tickets to a baseball game at 7 (we originally arrived at the hotel at approximately 2 p.m. that afternoon and was told we would get a phone call when our room was ready. This never happened, and we went back to hotel around 5 when the line was through the lobby.) Also, only 1 of the several elevators to the rooms was working while we were there. Needless to say, it was always a long wait for one. Also, one of the lamps in our room constantly flickered very fast, so to not drive anyone crazy, we had to keep that light off.
Stayed 1 night in Sep 2025

8/10 Good

Cayla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Renaissance Hotel especially the location being downtown Baltimore it made everything more accessible. Although the elevators were down the staff compensated me for the slight inconvenience, which was much appreciated. I look forward to staying here again.😊
Stayed 2 nights in Sep 2025

2/10 Terrible

Matt

Disliked: Staff & service, room comfort

No elevator

3 elevators broken out of 4 total for guest rooms, you either waited 20 mins or you took steps up and down to rooms.
Stayed 2 nights in Sep 2025

6/10 Okay

Derrick

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities

Only one working elevator

Place was good but there was only one elevator working. 👎👎 Also a fridge in the room wlda been nice..
Stayed 1 night in Sep 2025

4/10 Poor

Haley

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

joshua

Liked: Cleanliness, staff & service
Elevators were down. Only had one elevator working and had to wait in line for to get to our room
Stayed 1 night in Sep 2025

6/10 Okay

Kim, findlay

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Kim, findlay

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Unfortunately the hotel was extremely busy and crowded. The check in line was long and extended across the lobby. Unfortunately, only one elevator out of 4 was working so there was another extensive line for the elevator. We ended up taking the steps (8th floor) after 25 min wait for elevator. The room was nice, however, our toilet would not flush. It seemed to be one thing after another.
Stayed 1 night in Sep 2025

6/10 Okay

Rheagan

Disliked: Staff & service, property conditions & facilities
Not so friendly staff
Stayed 1 night in Jul 2025

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities
Elevators were not working the entire time there was only one elevator in use, which was a service elevator, which caused most people to have to use the stairwells to get to their rooms. They also exited you out the back of the building onto the street from the stairwells.
This was our waterfront view that we paid extra for
Stayed 1 night in Sep 2025

8/10 Good

Joe

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except check in took an extreme amount of time and most of the elevators were not working. The staff was great in that they provided refreshments and snacks while waiting in line to check in.
Stayed 2 nights in Sep 2025

6/10 Okay

Monee'

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Unfortunately only two elevators worked. Blood stains on sheets. Staff was helpful and pleasant
Stayed 1 night in Sep 2025

6/10 Okay

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unorganized Chaos

We were in town for the weekend, as were thousands of others. There was an O's series vs NY, a concert at the arena, a festival, and people already in town for the Ravens game on Monday. When we arrived just after 4pm, there was a line of literally 100 people waiting to check in. When I finally got up to the desk, I was told the type of room I reserved wasn't ready yet. I was asked if I would take another type, which I reluctantly did, mainly due to standing in line for an hour. The hotel had to know they were going to be booked, so to only have 1 elevator working (out of 4) made for a lot of unhappy guests. Most of our time spent in the hotel was waiting for a chance to get on this 1 elevator when it wasn't jammed with others. We went to our event and returned Sat. night. We knew the elevator situation, so decided to climb the stairs to our 8th floor room. Once we got to that floor, we scanned our room key to enter the hotel but it didn't open the door. You could hear the lock mechanism working, but I believe the door handle was broken. One of us went down to try the 7th floor door, we were able to get in there. Then it was a walk to another stairway to get back up to our floor. The room itself was clean and nice. I will likely not stay here again, however, just based on how seemingly unprepared the hotel was to handle a hotel full of guests.
You can almost see check in desk at the front of the long line waiting to check in.
Stayed 1 night in Sep 2025

2/10 Terrible

Julia

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Amy, Reedsville

Traveled with family
Liked: Cleanliness, amenities
Unfortunately- long check-in line- fully booked (although free drinks provided while waiting in line) and only 1of 4 elevators working that went to guest floors. However. Rooms were spacious and clean and hotel is convenient to many dining options and walkable to many things.
Stayed 1 night in Sep 2025

6/10 Okay

Jose

Traveled with partner
Disliked: Property conditions & facilities
Check in was a mess, only one elevator was working, and the facility appeared a bit worn. Despite its location, these issues would have me looking are for better stay options next time.
Stayed 1 night in Sep 2025

8/10 Good

Sameer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Raymond

Disliked: Cleanliness, property conditions & facilities, room comfort

Glad it was only 1 night

Elevators not working, room windows were filthy, shower curtain stained, ice machine not working
Stayed 1 night in Sep 2025

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