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Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

3.5 star property
Hotel with 2 restaurants, a short walk to Lucas Oil Stadium

Choose dates to view prices

Photo gallery for Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

Meeting facility
Property preview
Exterior
Reception
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping
  • Breakfast available

Explore the area

View in a map
123 W Louisiana St, Indianapolis, IN, 46225
  • Indiana Convention Center
    ‪2 min walk‬
  • Lucas Oil Stadium
    ‪3 min walk‬
  • Gainbridge Fieldhouse
    ‪6 min walk‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Comm, Mobil, Access Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Comm, Mobil, Access Tub)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed

  • 292 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds (Train Car)

Combined shower/tub, free toiletries, hair dryer, towels

Room, 2 Double Beds (Train Car)

9.2 out of 10
Wonderful
(22 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Comm, Mobil, Access Tub)

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Comm, Mobil, Access Tub) | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Comm, Mobil, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Pool View

7.8 out of 10
Good
(7 reviews)
  • 259 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Combined shower/tub, free toiletries, hair dryer, towels

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Combined shower/tub, free toiletries, hair dryer, towels

Premium Room, 2 Queen Beds

8.8 out of 10
Excellent
(16 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Pool View

  • 292 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Train Car)

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed (Train Car)

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(18 reviews)
  • 292 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(36 reviews)
  • 292 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower) | 1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 292 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room

  • 292 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(17 reviews)
  • 292 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Indianapolis

Located in Downtown Indianapolis, Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG is within a 5-minute walk of popular attractions such as Indiana Convention Center and Lucas Oil Stadium. This 273-room, 3.5-star hotel has 2 restaurants along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Indiana Convention Center - 2 min walk - 0.1 miles
  • Lucas Oil Stadium - 3 min walk - 0.2 miles
  • Gainbridge Fieldhouse - 6 min walk - 0.4 miles
  • Old National Centre - 3 min drive - 1.1 miles
  • Indianapolis Zoo - 5 min drive - 1.4 miles

Getting around

  • Indianapolis Station - 2 min walk
  • Canal Station - 11 min drive
  • Indianapolis Intl. Airport (IND) - 21 min drive

Restaurants

  • ‪Patron Saint - ‬4 min walk
  • ‪Harry & Izzy's - ‬3 min walk
  • ‪White Castle - ‬4 min walk
  • ‪Social Cantina - ‬3 min walk
  • ‪1913 Restaurant - ‬2 min walk

About this property

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

Hotel with 2 restaurants, a short walk to Lucas Oil Stadium
Guests of Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG enjoy a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 60 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and concierge services. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.
Guests can expect free WiFi and TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free weekday newspapers. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 15 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • 123 West
  • Taggart's

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 22 meeting rooms
  • 24-hour business center
  • 55,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 5.00 to 15.00 per person
  • Valet parking fee: USD 60 per day (in/out privileges)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Indianapolis Downtown Union Station
Crowne Plaza Union Hotel Indianapolis Downtown Station
Crowne Plaza Indianapolis Downtown Union Station Hotel
Crowne Plaza Union Station

Frequently asked questions

Are free cancellation options available at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

As of Sep 25, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG on Sep 28, 2025 start from $98.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

This hotel is situated in Downtown Indianapolis within a 10-minute walk of Lucas Oil Stadium and Gainbridge Fieldhouse. You'll also find White River State Park and Old National Centre within a short drive.

Is there parking available at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Yes, valet parking is offered for USD 60 per day with in/out privileges. Accessible parking is also available for guests.

Does Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG have a casino at the property?

No, Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

No, there is no indoor pool at this hotel.

Is Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG a good place to stay for couples?

Couples will appreciate amenities like a bar, 2 restaurants, and a 24-hour fitness facility at this hotel.

Are there hot tubs at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

No, this hotel doesn't have a spa tub.

Does Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Will Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG allow pets to stay free of charge?

No, pets aren't allowed at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG though service animals are welcome.

Does Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

The closest major airport to Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG is Indianapolis Intl. Airport (IND), which is 13.3 mi away (21 minutes by car).

Are there rooms with balconies at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG.

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 624 out of 1021 reviews
Rating 8 - Good. 207 out of 1021 reviews
Rating 6 - Okay. 93 out of 1021 reviews
Rating 4 - Poor. 42 out of 1021 reviews
Rating 2 - Terrible. 55 out of 1021 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Elisabeth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Original decor. Difficult to access due to construction in front of the hotel.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing specific
Stayed 1 night in Jun 2025

8/10 Good

Leo Makinano

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Its literally a Train Station :)
Stayed 6 nights in Jun 2025

6/10 Okay

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I only booked because it says you have a pool, which you didn’t, coffee selection sucked and the construction was bad
Stayed 1 night in Jun 2025

10/10 Excellent

Becky

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kenneth

Stayed 1 night in Jun 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Liezl

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazingly perfect stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Christine, San Diego

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unique location, loads of construction
Stayed 2 nights in May 2025

8/10 Good

Donna

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Active train station. Lots of construction but close to lots of things
Stayed 1 night in Jun 2025

10/10 Excellent

William

Stayed 3 nights in Jun 2025

10/10 Excellent

Sara

Traveled with family and small children, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So cool staying in a train car!! My kids loved it and the staff was great specially the 123 diner
Stayed 1 night in Jun 2025

10/10 Excellent

Britni

Stayed 5 nights in Jun 2025

8/10 Good

Spencer

Stayed 1 night in Jun 2025

6/10 Okay

Paula

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Fun quirkey hotel that was full of sights to see. It is a tourist trap and you will get duped. There is not parking on site and parking is available like it says, but is for a very high price. It was $50 when we went. June 2025. The carpet through the hotel made it very difficult to roll luggage around. Bed was comfortable but not super comfortable. Room was clean, but not perfect, there was still hair on the floor. We paid extra for the breakfast, for the price, we were not expecting a buffet. It was nice that drinks were included.
Stayed 1 night in Jun 2025

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience. The construction was a little annoying but we worked around it.
Stayed 1 night in Jun 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
The trains make it really cool for kids
Stayed 2 nights in Jun 2025

8/10 Good

Richard Lenard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction everywhere
Stayed 2 nights in Jun 2025

10/10 Excellent

Adam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was excellent and the staff was very helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful. The kids loved staying in a train and it was great being close to everything.
Stayed 1 night in Jun 2025

8/10 Good

justin

Stayed 1 night in Jun 2025

8/10 Good

Kyle

Liked: Cleanliness, amenities
Room was clean and comfortable.
Stayed 2 nights in May 2025

10/10 Excellent

Aysegul

Stayed 1 night in Jun 2025

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