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Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

3.5 star property
Hotel with 2 restaurants, 4-minute walk to Lucas Oil Stadium

Choose dates to view prices

Photo gallery for Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

Meeting facility
Point of interest
Meeting facility
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
123 W Louisiana St, Indianapolis, IN, 46225
  • Place, Indiana Convention Center
    ‪2 min walk‬
  • Place, Lucas Oil Stadium
    ‪3 min walk‬
  • Place, Gainbridge Fieldhouse
    ‪6 min walk‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(42 reviews)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(18 reviews)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Queen Beds

8.8 out of 10
Excellent
(16 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

  • 292 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower) | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Train Car)

Room, 1 King Bed (Train Car) | Room amenity

Room, 1 King Bed (Train Car)

10.0 out of 10
Exceptional
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower)

Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower) | Room amenity

Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (Train Car)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Train Car)

9.4 out of 10
Exceptional
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Comm, Mobil, Access Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Comm, Mobil, Access Tub)

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Comm, Mobil, Access Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Comm, Mobil, Access Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower)

Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(19 reviews)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

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Exterior

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9.2 out of 10, Wonderful, 1,010 reviews
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About the neighborhood

Indianapolis

Located in Downtown Indianapolis, Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG is within a 5-minute walk of popular attractions such as Indiana Convention Center and Lucas Oil Stadium. This 273-room, 3.5-star hotel has 2 restaurants along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Indiana Convention Center - 2 min walk - 0.1 miles
  • Lucas Oil Stadium - 3 min walk - 0.2 miles
  • Circle Center Mall - 5 min walk - 0.3 miles
  • Gainbridge Fieldhouse - 6 min walk - 0.4 miles
  • White River State Park - 11 min walk - 0.6 miles

Getting around

  • Indianapolis Station - 2 min walk
  • Canal Station - 11 min drive
  • Indianapolis Intl. Airport (IND) - 21 min drive

Restaurants

  • ‪Brothers Bar & Grill - ‬5 min walk
  • ‪Slippery Noodle Inn - ‬4 min walk
  • ‪Patron Saint - ‬4 min walk
  • ‪Harry & Izzy's - ‬3 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk

About this property

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

Hotel with 2 restaurants, 4-minute walk to Lucas Oil Stadium
Guests of Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG enjoy a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 65 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.
Guests can expect free WiFi and TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free weekday newspapers. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 21 to 60 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • 123 West
  • Taggart's

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 22 meeting rooms
  • 24-hour business center
  • 55,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 21 to 60 for adults, and USD 0 to 0 for children
  • Valet parking fee: USD 65 per night (in/out privileges)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Indianapolis Downtown Union Station
Crowne Plaza Union Hotel Indianapolis Downtown Station
Crowne Plaza Indianapolis Downtown Union Station Hotel
Crowne Plaza Union Station

Frequently asked questions

What can I see within easy reach of Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

This hotel is situated in Downtown Indianapolis within a 10-minute walk of Lucas Oil Stadium and Gainbridge Fieldhouse. You'll also find Old National Centre and Indianapolis Zoo within a short drive.

How much does it cost to stay at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

As of Feb 11, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG on Feb 20, 2026 start from $141.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Yes, valet parking is offered for USD 65 per night with in/out privileges. Accessible parking is also available for guests.

Does Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG have a casino at the property?

No, Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

No, there is no indoor pool at this hotel.

Is Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG good for couples?

Couples will appreciate amenities like a bar, 2 restaurants, and a 24-hour fitness facility at this hotel.

Are there hot tubs at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

No, there isn't a spa tub at this hotel.

Does Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Will Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG allow pets to stay free of charge?

No, pets aren't allowed at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG though service animals are welcome.

Does Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

The closest major airport to Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG is Indianapolis Intl. Airport (IND), which is 13.3 mi away (21 minutes by car).

Are there rooms with balconies at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG.

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 627 out of 1003 reviews
Rating 8 - Good. 197 out of 1003 reviews
Rating 6 - Okay. 83 out of 1003 reviews
Rating 4 - Poor. 38 out of 1003 reviews
Rating 2 - Terrible. 58 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Natalia

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
BEAUTIFUL HOTEL AND STAFF
Stayed 2 nights in Nov 2025

8/10 Good

LAURA

Stayed 2 nights in Nov 2025

10/10 Excellent

Caroline

Stayed 2 nights in Nov 2025

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities
The location was amazing with a unique atmosphere.
Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place is really, really nice. Didn’t eat there. However, there is construction all around the facility and getting to the entrance was near impossible. We were on a time crunch and called the hotel desk to find out how they recommended getting to the entrance—she could not tell us, which added more anxiety to the situation. By the grace of God we stumbled on how to get there—by only one road going in the proper direction (there are roads closed everywhere). Once there, it was great…just getting there was awful. Add 30 minutes to your travels to account for all the construction. It would’ve been nice to know what we were getting into…but again, once there, it was great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tadahiro, New York

Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel

Stayed 2 nights in Nov 2025

4/10 Poor

Erin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Several issues upon arrival, or should I say trying to arrive at the hotel. I know it was a busy weekend, but the only access to the hotel was down a barricaded road where you had to enter and then ask a policeman permission to be allowed through in order to gain access to the hotel. This was something that was not conveyed to us at 5:00, an hour after we had been trying to gain access. Lots of traffic and frustration. Tried to call the hotel and no answer at all on the phone. There has to be something done before check-in to make people aware of this situation.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities
Would definitely recommend this location and I will be back next time I am in town
Stayed 2 nights in Nov 2025

10/10 Excellent

Iesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. The staff was amazing. So kind and willing to go above and beyond. Only issue was breakfast. They had a great variety. Although it was not by the food, we did see an unwanted bug in the dining area. I didnt see this particular bug anywhere else in the hotel, but i def. didnt want to see it whilst eating. Even with that, the place is beautiful and the art installment and architect is unrivaled in Indy hotels. Location was perfect walking distance to the downtown area.
Stayed 2 nights in Oct 2025

4/10 Poor

Ralph

Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel was amazing .. however they have no parking
Stayed 2 nights in Oct 2025

10/10 Excellent

Irene

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
This was my first time staying in a Train Car room. It was really nice. The bed was comfy and I had a great nights sleep. Will definitely stay there again. The front desk clerk was very helpful and knowledgeable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Heather

Stayed 2 nights in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great and the kid loved the train car
Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Terry

Stayed 1 night in Oct 2025

8/10 Good

Melissa

Stayed 1 night in Oct 2025

10/10 Excellent

Shelley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great experience. Enjoyed staying in the train car! Staff was professional. Would stay here again.
Stayed 1 night in Oct 2025

8/10 Good

Monika, Millbrae

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff courteous. Hotel carpets, particularly in the elevators, could be heightened. The challenge with this hotel is the major construction currently underway across from the venue, the location adjacent to the inter-state railroad (which causes constant shaking as a train moves through) and the general lack of amenities in the hotel itself including long walks to the buiding's elevators, etc. Housed inside a historical building with many artistic features includng the inside train, this is a wonderful hotel for anyone wanting to be close to the Lucas Stadium or the convention center. The restaurant, which did not have much menu variety, is adequate but the hotel is not close to a lot of other food options (vegan, etc.). The biggest concern is the hotel layout, which causes long walks around low-hanging overheads, which is somewhat captured in the photo.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heat and air worked great
Stayed 2 nights in Oct 2025

8/10 Good

Terrica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of construction going on in the area. Checked in and there were drinks sitting outside of our door. The drinks were never picked up for the entire day. We stayed on the train. The layout of the hotel was beautiful. Staff were friendly and polite. Had great advice on where to eat.
Stayed 1 night in Oct 2025

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, amenities
Room was great. Very clean professional place. Did not care for the Valet only parking.
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Rooms were clean and staff was friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Alexandra

Stayed 1 night in Oct 2025

10/10 Excellent

Aaron

Stayed 1 night in Oct 2025

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