I didn’t spend a lot of time at the hotel. I was in and out. The staff at the front desk I missed to get their name were very professional and helpful. I was checked in by the same person that checked me out in my departure. Also on the afternoon shift the person who helped with recommending for a restaurant for a quick bite and helped me get a scissor to remove a tag from a new sports coat. Please share my Thank You to both ladies. They make the Omini Hotel special with their care, compassion and service. Thank you again! The hotel is beautiful in center of downtown. It needs some updates for a more modern look. I enjoyed my stay! Thank you!
My family and I were asleep in our room. At 2am, someone, somehow, entered our room. Imagine being asleep with your family, and someone opens the door, while your wife and kid are asleep in the room. Thankfully, I woke up and was able to scare this potential thief? Burglar? Who knows….after they closed the door and ran down the hallway, I called the front desk to tell them that someone just entered our room, and the advice from the front desk was “Yeah, um. Maybe use the door latch to lock the door. THIS PLACE IS UNSAFE and overly priced. It peaked in the late 80’s or early 90’s. Seriously. Avoid.
Courteous staff.
Really great customer service, Quick check in, and nice sized rooms.
.
This property is very well ran The staff was amazing the rooms were clean a little dated the food was excellent. They’re on safeness is the population of grounded wellness. When I would go outside and sit around to drink or maybe have a cigar I was approached several times. That itself is very annoying when you are trying to relax on vacation.It is clear that you cannot move them but when you are on the property they should be more control.
A pretty decent value considering the location. The air conditioning in our room wasn't too reliable and the cleanliness and amenities were lacking.
Beautiful
So clean! We love it!
Clean and friendly atmosphere
We were disappointed. For almost $300 a night for a 2 double bed room, we had high expectations. The staff was very friendly, but our toilet was cracked and leaking. The batteries in the safe had to be changed and took awhile. Our other gymnastics parents waited on us to be able to enjoy our night.The heat was sub-par. We had friends that had a room as well and the maintenance was “fixing” their room at 1am because it had no heat. Our children competed in gymnastics the next day.
The hotel needs upgrades! Furniture in room was damaged. Too expensive for not having upgrades.
When trying to check in the staff could not find our reservation and told us we did not have one. We had to find another room. They later told orbit that the reservation was found and charged us, even when they told us we had no reservation and no rooms. Staff was not helpful and very unprofessional.
good location. was disappointed that despite reporting a leaking toilet, it was not repaired during our two night stay
Located in Downtown Indianapolis, Omni Severin Hotel is adjacent to Circle Center Mall and within a 10-minute walk of other popular attractions like Lucas Oil Stadium. This 4-star hotel has 424 guestrooms and offers conveniences like 3 restaurants, an indoor pool, and a 24-hour gym. Centrally located in Indianapolis, the hotel is connected to the convention center and also a short walk from Indiana Convention Center and Gainbridge Fieldhouse.
This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to noon.
42-inch Smart TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Coffee makers, laptop-compatible safes, and phones are also standard.
At Omni Severin Hotel, guests enjoy an indoor pool, a 24-hour gym, and WiFi in public areas. Valet parking is available for USD 53 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
I didn’t spend a lot of time at the hotel. I was in and out. The staff at the front desk I missed to get their name were very professional and helpful. I was checked in by the same person that checked me out in my departure. Also on the afternoon shift the person who helped with recommending for a restaurant for a quick bite and helped me get a scissor to remove a tag from a new sports coat. Please share my Thank You to both ladies. They make the Omini Hotel special with their care, compassion and service. Thank you again! The hotel is beautiful in center of downtown. It needs some updates for a more modern look. I enjoyed my stay! Thank you!
My family and I were asleep in our room. At 2am, someone, somehow, entered our room. Imagine being asleep with your family, and someone opens the door, while your wife and kid are asleep in the room. Thankfully, I woke up and was able to scare this potential thief? Burglar? Who knows….after they closed the door and ran down the hallway, I called the front desk to tell them that someone just entered our room, and the advice from the front desk was “Yeah, um. Maybe use the door latch to lock the door. THIS PLACE IS UNSAFE and overly priced. It peaked in the late 80’s or early 90’s. Seriously. Avoid.
Courteous staff.
Really great customer service, Quick check in, and nice sized rooms.
.
This property is very well ran The staff was amazing the rooms were clean a little dated the food was excellent. They’re on safeness is the population of grounded wellness. When I would go outside and sit around to drink or maybe have a cigar I was approached several times. That itself is very annoying when you are trying to relax on vacation.It is clear that you cannot move them but when you are on the property they should be more control.
