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Recent guest reviews

good location. was disappointed that despite reporting a leaking toilet, it was not repaired during our two night stay

Entrance is at the back of the building. A hotel that fits the bill, quite nicely.

Very disappointing hotel. Quite outdated. Nowhere to eat it get a drink in hotel. Would choose another hotel next time in Indianapolis.

Regan at the front desk was outstanding in particular. Housekeeping did a beautiful job and we never even ever saw them. It was like they were magically elves. Shower pressure was fantastic too! And the orange scented soaps and shampoo/conditioner was delightful. Loved it! Great visit. Oh and the hotel bar is so nice and the elevators are fast! Two thumbs up!

Wallpaper was coming off my walls in the room, water damage on the baseboards, ac unit was extremely loud, tub base was black, room Was very dirty, the lamp cover had an enormous stain on it. Extremely disappointed and definitely not a 4 star hotel. As we entered the hotel there was no greeting. As we left the hotel there was no thank you for your stay. I travel the world and only stay at 4 star hotels amd better. This was the worst one by far. Jim Henson

Lobby was beautiful, historic/older building; perfect location to downtown event venues, restaurants, and nightlife

Very clean. Hardly anyone around. Staff was very friendly and opened doors so we would not have to touch much. Everyone wires masks. Would definitely stay again.

Nice room, beautiful hotel, reasonably priced, great staff.

We were disappointed that there was no food available for breakfast, and that there was no information about the pool being closed on the website. The vending machines also were not working. I’m grateful the staff gave us two complimentary bottles of water. I would have chosen a different hotel had I known that nearly all the features of this nice hotel were unavailable.

I like that the hotel has history but it time for some updating. The room was a premiere room but everything about it was basic. There was really nothing special about the room except for the balcony view. I’m not okay with paying over two hundred dollars a night for a very minimum room just because of a view. No cups, no microwave and the balcony itself did not seem safe. I ended up checking out early because I didn’t not see the value the price reflected.

The price for the property was too high. Location was good because it was close to Bankers Life Field House. We booked for a King Suite and the Air/ heat was really loud. Didn't like layout of the room.

The location of this hotel was fantastic! We stayed one night for a concert at Bankers Life Fieldhouse. We were able to walk to dinner and breakfast the next morning. Valet parking is convenient but expensive. Fortunately, they told us we could park in the public garage directly behind the hotel for half the cost. The bed was comfortable. The bathroom was small but it was all clean. Would stay here again if visiting Indy.

Love the character of the place. Staff was super helpful and friendly and enjoyed bartender at the bar. Overall great experience

I did like that the hotel was within walking distance to the venue we were attending. I did not like that there was no continental breakfast, wifi was pay to use and there was no parking included in the price of the room. They are asking $48 plus tip for parking your car! They were not upfront about this, if i would have known this when booking I'd have chose a different hotel.

Sitting area in lobby was comfortable and welcoming, a yreat place to chat. Workout equipment was clean and current. In housecrestuarant not open late. Would have liked a jacuzzi available. Didn't seem like my room was vacuumed.

Hotel is nice on the inside. Looks a little dated on the outside but that doesn't really matter to me.

West Jackson Place Indianapolis IN

Hotel highlights

  • Walking distance to Circle Center Mall and Lucas Oil Stadium
  • Free WiFi in public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Indianapolis, Omni Severin Hotel is within a 5-minute walk of Circle Center Mall and within 15 minutes of other popular attractions like Bankers Life Fieldhouse. This 4-star hotel has 424 guestrooms and offers conveniences like 2 restaurants, an indoor pool, and a gym. Centrally located in Indianapolis, the hotel is connected to the convention center and also a short walk from Lucas Oil Stadium and Indiana Convention Center.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Grab a bite to eat at the onsite restaurant or get an energy boost at the coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 6 AM to 11 AM.


Rooms

The 424 rooms are air-conditioned and have an array of amenities, including coffee makers, laptop-compatible safes, and phones. Guests can expect to find WiFi and 42-inch flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

At Omni Severin Hotel, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 46 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

Deluxe Room, 1 King Bed, Accessible

1 King Bed | Sleeps 3

Loft, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Deluxe Room, 1 Queen Bed

1 Queen Bed | Sleeps 3

Deluxe Room, 2 Double Beds, Accessible

2 Double Beds | Sleeps 5

Guest reviews for Omni Severin Hotel

Everyone (17) Couples (8) Family (5)
4
Partner Couples

good location. was disappointed that despite reporting a leaking toilet, it was not repaired during our two night stay

By on Oct 25, 2021

4
Everyone

Entrance is at the back of the building. A hotel that fits the bill, quite nicely.

By , from Bellevue on Sep 27, 2021

Review comment responded on Oct 13, 2021

Hello Kurt! Thank you very much for taking the time to provide feedback about your visit! We'd love to be able to earn a 5 out of 5 from you and know that we made your visit a flawless experience. Please let us know what you would like to see in future or how we might have optimized your recent visit. We'd love to earn your business again in the future!

3
Partner Couples

Very disappointing hotel. Quite outdated. Nowhere to eat it get a drink in hotel. Would choose another hotel next time in Indianapolis.

By on Sep 8, 2021

5
Friends Business Business

Regan at the front desk was outstanding in particular. Housekeeping did a beautiful job and we never even ever saw them. It was like they were magically elves. Shower pressure was fantastic too! And the orange scented soaps and shampoo/conditioner was delightful. Loved it! Great visit. Oh and the hotel bar is so nice and the elevators are fast! Two thumbs up!

By on Jul 30, 2021

5
Everyone

By on May 9, 2021

Review comment responded on Jun 14, 2021

Hello, thank you for the fabulous rating! We hope to see you again in the future.

1
Family

Wallpaper was coming off my walls in the room, water damage on the baseboards, ac unit was extremely loud, tub base was black, room Was very dirty, the lamp cover had an enormous stain on it. Extremely disappointed and definitely not a 4 star hotel. As we entered the hotel there was no greeting. As we left the hotel there was no thank you for your stay. I travel the world and only stay at 4 star hotels amd better. This was the worst one by far. Jim Henson

By on Apr 8, 2021

Review comment responded on Apr 12, 2021

Mr. Henson, We are so deeply sorry for the disappointments during your visit! While we are a historic property, we know that our responsibility is to provide a clean and well-maintained facility while simultaneously preserving our history. It sounds like we let you down tremendously and for that we are sorry. We take a great deal of pride in offering the absolute best in customer service. I'm saddened and embarrassed by the lack of greeting to you upon arrival and departure. We will use your feedback to continue to improve ourselves moving forward and thank you for staying here with us!

5
Everyone

By on Mar 22, 2021

Review comment responded on Apr 29, 2021

Thank you for this wonderful feedback! Please come see us again soon!

5
Partner Couples

Lobby was beautiful, historic/older building; perfect location to downtown event venues, restaurants, and nightlife

By , from Fort Wayne, IN on Feb 3, 2021

5
Partner Couples Family

Very clean. Hardly anyone around. Staff was very friendly and opened doors so we would not have to touch much. Everyone wires masks. Would definitely stay again.

By , from Wichita on Oct 5, 2020

Review comment responded on Oct 14, 2020

Thank you, Holly! We hope to see you again very soon!

5
Business Business

Nice room, beautiful hotel, reasonably priced, great staff.

By on Aug 28, 2020

Review comment responded on Sep 10, 2020

Thank you for the compliments and thank you for staying! We hope you will visit us again soon! Stay safe and well.

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