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The Whitehall Houston

Property class: 4
VIP Access

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Photo gallery for The Whitehall Houston

City view from property
Cocktail bar
Interior
Lobby
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1700 Smith St, Houston, TX, 77002
  • Place, Toyota Center
    ‪13 min walk‬
  • Place, Downtown Aquarium
    ‪17 min walk‬
  • Place, Daikin Park
    ‪20 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪22 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

8.4 out of 10
Very good
(32 reviews)
  • City view
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(56 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room

9.2 out of 10
Wonderful
(42 reviews)
  • City view
  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, Mobility Accessible (Wheelchair Accessible)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, Mobility Accessible (Wheelchair Accessible)

8.4 out of 10
Very good
(14 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 485 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Presidential Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 676 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (H-Level)

Room, 1 King Bed, Non Smoking (H-Level) | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (H-Level)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (H-Level)

Room, 2 Double Beds, Non Smoking (H-Level) | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking (H-Level)

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Houston

Located in Downtown Houston, The Whitehall Houston is within a mile (2 km) of popular sights such as Toyota Center and Downtown Aquarium. This 4-star hotel welcomes guests with 259 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • House of Blues Houston - 10 min walk - 0.6 miles
  • Toyota Center - 13 min walk - 0.7 miles
  • Downtown Aquarium - 17 min walk - 0.9 miles
  • Daikin Park - 20 min walk - 1.1 miles
  • George R. Brown Convention Center - 2 min drive - 1.7 miles

Getting around

  • Kinder Station - 6 min drive
  • Downtown Transit Center Station - 8 min walk
  • George Bush Intercontinental Airport (IAH) - 30 min drive

Restaurants

  • ‪NUA Thai - ‬6 min walk
  • ‪Christian's Tailgate Bar & Grill - ‬5 min walk
  • ‪Gyu-Kaku Japanese BBQ - ‬6 min walk
  • ‪Thirteen - ‬5 min walk
  • ‪Lone Star Saloon - ‬6 min walk

About this property

The Whitehall Houston

At The Whitehall Houston, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 50 per night, and there's also a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, a conference center, and a 24-hour business center.
TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Tempur-Pedic beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free weekday newspapers, and safes.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 1 mi
  • Valet parking on site (USD 50 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buffalo Bayou Coffee
  • Part & Parcel

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per accommodation, per stay
  • Dogs only
  • 1 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 15 per person
  • Valet parking fee: USD 50 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

Frequently asked questions

Is a free cancellation option available at The Whitehall Houston?

The Whitehall Houston provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at The Whitehall Houston?

As of Apr 17, 2026, prices found for a 1-night stay for 2 adults at The Whitehall Houston on Apr 26, 2026 start from $142, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around The Whitehall Houston?

This hotel is situated in Downtown Houston within a short 15-minute walk of Toyota Center and also 19 minutes on foot from Downtown Aquarium. You'll also find Daikin Park and Westheimer Road within a short drive.

Will I be able to park at The Whitehall Houston?

Yes, valet parking is offered for USD 50 per night with in/out privileges.

Does The Whitehall Houston feature a casino on the premises?

No, The Whitehall Houston doesn't have a casino.

Will I find an indoor pool at The Whitehall Houston?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What do couples enjoy most about The Whitehall Houston?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does The Whitehall Houston have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Whitehall Houston have a restaurant with a breakfast menu?

Yes, The Whitehall Houston serves a full breakfast for a surcharge each morning at Part & Parcel.

Will The Whitehall Houston allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Whitehall Houston for a fee of USD 50.00 per accommodation, per stay. The property also provides food and water bowls.

Does The Whitehall Houston have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from The Whitehall Houston?

The closest major airport to The Whitehall Houston is Houston William Hobby Airport (HOU), which is 11 mi away (30 minutes by car). Another top airport is Houston, TX (EFD-Ellington Field), which is located 18.9 mi away (38-minute drive).

Can I book a room with a balcony at The Whitehall Houston?

No, there aren't any guestrooms with balconies at The Whitehall Houston.

The Whitehall Houston Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1311 out of 2121 reviews
Rating 8 - Good. 378 out of 2121 reviews
Rating 6 - Okay. 208 out of 2121 reviews
Rating 4 - Poor. 98 out of 2121 reviews
Rating 2 - Terrible. 126 out of 2121 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Carissa

Stayed 3 nights in Mar 2026

6/10 Okay

Qing, Irvine

Stayed 1 night in Feb 2026

10/10 Excellent

Mike

Stayed 6 nights in Jan 2026

10/10 Excellent

Jacey Kay

Stayed 1 night in Jan 2026

10/10 Excellent

Jeffrey

Stayed 1 night in Jan 2026

10/10 Excellent

Milos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff who went above and beyond to accommodate me. I arrived at the property at 1:00 pm and even though my check-in time was at 3:00, they offered to check me in 2 hours early without any hesitation. They knew I was running the Houston marathon on my return date and assured me that they will accommodate an hour for a late checkout. Very professional staff and attentive to guest’s needs. Highly recommend The Whitehall Houston!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities
Yes! The rooms were clean and service was amazing!
Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Very friendly staff!
Stayed 1 night in Jan 2026

10/10 Excellent

Miguel

Stayed 1 night in Jan 2026

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities
Clean comfortable rooms, front desk staff are very kind and courteous.
Stayed 1 night in Jan 2026

8/10 Good

Shawn

Stayed 1 night in Jan 2026

8/10 Good

Dana

Liked: Cleanliness, staff & service, amenities
Beautiful hotel it was nice. I enjoyed my day. Only downside is expensive valet with no options to South Park
Stayed 7 nights in Dec 2025

10/10 Excellent

Richard

Stayed 1 night in Dec 2025

10/10 Excellent

Miguek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

2/10 Terrible

Lauren

Stayed 3 nights in Jan 2026

10/10 Excellent

Christina

Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Stayed 1 night in Dec 2025

10/10 Excellent

jennifer

Stayed 2 nights in Jan 2026

10/10 Excellent

Jose

Stayed 4 nights in Dec 2025

10/10 Excellent

Kassandra

Liked: Cleanliness, property conditions & facilities
Clean & nice
Stayed 1 night in Jan 2026

10/10 Excellent

Adesina

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 1 night in Nov 2025

8/10 Good

Ashley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and smelled good but outdated. Staff was super friendly and gave us advice on where to go. Didnt get to try the food but had a nice time.
Stayed 3 nights in Dec 2025

10/10 Excellent

Eurica

Liked: Cleanliness, staff & service, amenities
Hospitality
Stayed 1 night in Jan 2026

10/10 Excellent

jennifer

Stayed 1 night in Jan 2026

10/10 Excellent

Karina

Stayed 2 nights in Nov 2025

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