Hyatt Place Houston/Galleria

3.0 star property
Hotel with free breakfast, steps from Westheimer Road

Choose dates to view prices

Photo gallery for Hyatt Place Houston/Galleria

Restaurant
Lobby
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5252 W. Alabama, Houston, TX, 77056
  • Place, Westheimer Road
    ‪1 min walk‬
  • Place, The Galleria
    ‪2 min walk‬
  • Place, Williams Tower
    ‪8 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪29 min drive‬

Room options

Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(66 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

8.6 out of 10
Excellent
(8 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds

8.6 out of 10
Excellent
(50 reviews)
  • 347 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Multiple Beds (High Floor)

8.2 out of 10
Very good
(11 reviews)
  • 347 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Houston

Located in Greater Uptown, Hyatt Place Houston/Galleria is adjacent to Westheimer Road and within a 10-minute stroll of The Galleria. This 157-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Westheimer Road - 1 min walk - 0.1 miles
  • The Galleria - 2 min walk - 0.1 miles
  • Gerald D. Hines Waterwall Park - 7 min walk - 0.4 miles
  • Williams Tower - 8 min walk - 0.5 miles
  • Richmond Avenue - 8 min walk - 0.5 miles

Getting around

  • Wheeler Station - 8 min drive
  • Houston Station - 19 min drive
  • George Bush Intercontinental Airport (IAH) - 41 min drive

Restaurants

  • ‪Daily Grill - ‬4 min walk
  • ‪Hachi - ‬4 min walk
  • ‪Doubletree Suites Lounge - ‬3 min walk
  • ‪burger-chan - ‬2 min walk
  • ‪Nobu Houston - ‬8 min walk

About this property

Hyatt Place Houston/Galleria

Hotel with free breakfast, steps from Westheimer Road
Guests staying at Hyatt Place Houston/Galleria enjoy an outdoor pool, a gym, and free WiFi in public areas. Valet parking is offered for USD 33.00 per day. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, express check-out, and laundry facilities.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and designer toiletries. Sofa beds, sitting areas, and refrigerators are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 33 per day; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Built in 2016
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay (maximum USD 300 per stay)
  • Dogs only
  • 2 total (37.5 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per night
  • Destination fee: USD 0.66 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: USD 33.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 300 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Place Houston/Galleria Hotel Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria
Hyatt Houston Galleria Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria Hotel Houston

Frequently asked questions

Are free cancellation options available at Hyatt Place Houston/Galleria?

Hyatt Place Houston/Galleria provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Place Houston/Galleria?

As of Dec 26, 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Houston/Galleria on Dec 29, 2025 start from $110.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hyatt Place Houston/Galleria?

This hotel is situated in Greater Uptown, just steps from Westheimer Road, and within a 10-minute walk of The Galleria and Richmond Avenue. You'll also find River Oaks District and Williams Tower less than a mile away.

Is parking available on site at Hyatt Place Houston/Galleria?

Yes, covered valet parking is offered for USD 33.00 per day with in/out privileges. Accessible parking is also available for guests.

Does Hyatt Place Houston/Galleria have a casino on the premises?

No, Hyatt Place Houston/Galleria doesn't have a casino.

Will I find an indoor pool at Hyatt Place Houston/Galleria?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hyatt Place Houston/Galleria?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Hyatt Place Houston/Galleria?

No, this hotel doesn't have a spa tub.

Does Hyatt Place Houston/Galleria feature a restaurant that includes a breakfast menu?

Yes, Hyatt Place Houston/Galleria serves free self-serve breakfast each morning from its restaurant.

Will Hyatt Place Houston/Galleria allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hyatt Place Houston/Galleria for a fee of USD 100 per accommodation, per stay.

Are there connecting rooms at Hyatt Place Houston/Galleria?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hyatt Place Houston/Galleria?

The closest major airport to Hyatt Place Houston/Galleria is Houston William Hobby Airport (HOU), which is 19.7 mi away (37 minutes by car). Another top airport is George Bush Intercontinental Airport (IAH), which is located 27.1 mi away (41-minute drive).

Can I book a room with a balcony at Hyatt Place Houston/Galleria?

No, you won't find guestrooms with balconies at Hyatt Place Houston/Galleria.

Hyatt Place Houston/Galleria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 820 out of 1295 reviews
Rating 8 - Good. 262 out of 1295 reviews
Rating 6 - Okay. 129 out of 1295 reviews
Rating 4 - Poor. 34 out of 1295 reviews
Rating 2 - Terrible. 50 out of 1295 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, Spring

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel. Great area. Staff was very nice.
Stayed 1 night in Dec 2025

6/10 Okay

Federico

Stayed 1 night in Nov 2025

10/10 Excellent

Wladimir

Stayed 2 nights in Oct 2025

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an amazing stay.
Stayed 5 nights in Aug 2025

4/10 Poor

CARLOS

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Had to beg to get my room back after they overbooked and left me without mine. AC did not work.
Stayed 3 nights in Sep 2025

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and management were amazing. Thank you
Stayed 1 night in Sep 2025

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy to access. Clean room and decent amenities.
Stayed 1 night in Sep 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom was dated and could tell age. Tiles looked dirty
Stayed 1 night in Sep 2025

10/10 Excellent

Sammy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Great area.
Stayed 1 night in Sep 2025

4/10 Poor

Ajante'

Disliked: Cleanliness, staff & service, amenities
Absolutely absurd visit definitely will not return to this location nor will I recommend it to anyone that I care about. Very rude staff, all except Ruben. One night I called over 5 times without an answer. Another time I called and asked if one spoke English by chance I was told no that he only spoke Spanish and hung up in my face. I felt extremely uncomfortable at that point. I had a natural accident when I bled out on my cycle and was told that I would have to pay for the cleaning of the sheet as if I could have prevented it! My rooms was missing snacks l never got them replenished. Breakfast seems to be leftover food from the day before, all except for the omelette station. Just a terrible experience.
Stayed 1 night in Sep 2025

10/10 Excellent

Philly

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed the night and Raven was working the front desk. She was very nice and helpful, making sure we had everything we needed and even helped us grab a late-night snack. Great customer service!
Stayed 1 night in Sep 2025

8/10 Good

Vishwajit

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, excellent location, shops nearby, restaurants nearby , good staff. Only the negative point is , they really need to work on improvement in coffee flavour they are Keeping for people, as of now its not drinkable
Stayed 2 nights in Sep 2025

10/10 Excellent

Earl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was $33 for overnight, about the rate for that area. However, it’s mandatory valet service. Nothing bad, but you don’t drive your car in and out. They go get it for you. Nice!
Stayed 1 night in Sep 2025

10/10 Excellent

Nour

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms , clean & good service
Stayed 3 nights in Sep 2025

10/10 Excellent

Malcolm

Stayed 3 nights in Aug 2025

10/10 Excellent

Mert

Liked: Amenities, property conditions & facilities
Great service and updated rooms
Stayed 1 night in Sep 2025

6/10 Okay

Prince

Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 1 night in Sep 2025

10/10 Excellent

Leticia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room with comfy bed! Staff was friendly and helpful. Small, but adequately stocked bar. Clean pool!
Stayed 1 night in Sep 2025

6/10 Okay

buddy

Traveled with group
Stayed 3 nights in Sep 2025

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a nice, safe and walkable area. When we had to check out but our flight did not go before the evening the reception staff was extremely nice and held our lugguage for us so we could spend a couple of hours exploring. We were very happy with our stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Linda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m nasty here when I’m in town. Staff friendly and helpful
Stayed 1 night in Sep 2025

10/10 Excellent

christine louise

Stayed 2 nights in Sep 2025

10/10 Excellent

james

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place for the price. Clean peaceful and safe. Valet is expensive and there is no other option to park. That’s the sad part
Stayed 1 night in Sep 2025