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Hotel Haven

5.0 star property
Luxury hotel with 3 restaurants and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Hotel Haven

Hotel Haven features a sleek glass facade and illuminated entrance.
Relax in style with comfortable wicker chairs and tables on lush artificial turf, surrounded by potted plants and a glass wall.
Step into Hotel Haven's grand staircase, leading to a modern reception area with a warm fireplace.
Enjoy breakfast with a city view from this elegant dining area, featuring a beautifully set table with teapot, cups, and pastries.
Relax in a comfortable seating area with a sofa, armchair, and side table, featuring a large window with a view.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

View in a map
Unioninkatu 17, Helsinki, 00130
  • Kauppatori Market Square
    ‪1 min walk‬
  • Helsinki Cathedral
    ‪6 min walk‬
  • Stockmann
    ‪8 min walk‬
  • Helsinki (HEL-Vantaa)
    ‪25 min drive‬

Room options

View all photos for Grand Deluxe Harbour View

Relax in a classic room with a city view, featuring a comfortable sofa, a table with a lamp and vase, and a traditional aesthetic.

Grand Deluxe Harbour View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Balmuir Suite

Relax in comfort with a large bed, framed artwork, and a cozy reading nook.

Balmuir Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Cozy retreat with a large bed, bedside lamps, and a framed artwork above.

Superior Room

9.6 out of 10
Exceptional
(42 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Grand Deluxe

Relax in a spacious room with a large bed, two bedside tables, and a framed artwork above.

Grand Deluxe

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

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About the neighborhood

Helsinki

Located in Etelainen District, Hotel Haven is adjacent to Kauppatori Market Square and within a 10-minute walk of other popular attractions like Helsinki Cathedral. This 5-star hotel has 137 guestrooms and offers conveniences like 3 restaurants, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Kauppatori Market Square - 1 min walk - 0.1 miles
  • Helsinki Cathedral - 6 min walk - 0.3 miles
  • Stockmann - 8 min walk - 0.5 miles
  • Finlandia Hall - 4 min drive - 1.2 miles
  • Olympic Stadium - 7 min drive - 2.0 miles

Getting around

  • Kauppatori Station - 2 min walk
  • Helsinki (HEC-Helsinki Central Train Station) - 12 min walk
  • Helsinki-Vantaa Airport (HEL) - 45 min drive

Restaurants

  • ‪Ravintola Kappeli - ‬2 min walk
  • ‪Pompier ESPA - ‬2 min walk
  • ‪Ravintola Story - ‬3 min walk
  • ‪Scandinavia Cafe - ‬4 min walk
  • ‪Kalakauppa E. Eriksson - ‬3 min walk

About this property

Hotel Haven

Luxury hotel with 3 restaurants and a 24-hour fitness center
Hotel Haven features a 24-hour gym, free WiFi in public areas, and meeting rooms. Self parking is available for EUR 39 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include coffee/tea in a common area, express check-out, and free newspapers.
Smart TVs come with pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers, bathrobes, and slippers. Sitting areas, minibars, and free newspapers are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Finnish, Swedish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 39 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 30 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with premium channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per accommodation, per day (maximum EUR 50 per stay)
  • 1 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 50.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Self parking fee: EUR 39 per night
  • Pet fee: EUR 15 per accommodation, per day (maximum EUR 50 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM—-3 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Haven Helsinki
Haven Hotel
Hotel Haven
Hotel Haven Helsinki
Haven Hotel Helsinki
Hotel Haven Hotel
Hotel Haven Helsinki
Hotel Haven Hotel Helsinki

Frequently asked questions

Is free cancellation available at Hotel Haven?

Hotel Haven offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Haven?

As of Aug 10, 2025, prices found for a 1-night stay for 2 adults at Hotel Haven on Aug 19, 2025 start from $199.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hotel Haven?

This hotel is situated in Etelainen District, just steps from Kauppatori Market Square and Esplanadi, and within a short walk of Senate Square. You'll also find Helsinki Cathedral and Stockmann less than a mile away.

Will I be able to park at Hotel Haven?

Yes, parking is offered for EUR 39 per night.

Does Hotel Haven have a casino on the premises?

No, Hotel Haven doesn't have a casino.

Is there an indoor pool at Hotel Haven?

No, there is no indoor pool at this hotel.

Is Hotel Haven a good place to stay for couples?

This boutique hotel offers plenty of amenities for couples including a bar, 3 restaurants, and proposal/romance packages.

Does Hotel Haven have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Haven have a restaurant with a breakfast menu?

Yes, Hotel Haven has 3 restaurants, and serves buffet breakfast on weekday mornings for a surcharge.

Does Hotel Haven allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Haven for a fee of EUR 15 per accommodation, per day. The property also provides food and water bowls.

Are there connecting rooms at Hotel Haven?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hotel Haven?

The closest major airport to Hotel Haven is Helsinki-Vantaa Airport (HEL), which is 12.5 mi away (45 minutes by car).

Can I book a room with a balcony at Hotel Haven?

No, there aren't any guestrooms with balconies at Hotel Haven.

Hotel Haven Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 682 out of 1000 reviews
Rating 8 - Good. 238 out of 1000 reviews
Rating 6 - Okay. 51 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Edward

Liked: Staff & service, amenities
Staff were very pleasant and nice. The area location was also very convenient. The room was a bit outdated and looks a bit more rundown than in pictures.
Stayed 2 nights in Apr 2025

10/10 Excellent

Anastasija

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Haven is a cosy and stylish place to stay. It is set in a beautiful historical building that adds a unique charm to the whole experience. Very nicely decorated, lots of lovely sitting spots in the lobby. It’s in a prime spot by the harbour, and the restaurant overlooks the waterfront and some historical buildings too. The atmosphere is calm and welcoming, perfect for unwinding after a day out. The rooms are really spacious and comfy with a nice mix of classic and modern design. One of the highlights is the buffet breakfast served with plenty of options including healthy foods, fresh smoothies, and local pastries.
Stayed 4 nights in Apr 2025

10/10 Excellent

Catherine Lynn, Mint Hill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Haven is THE place to stay in Helsinki, bar none. I have had the privilege of staying in five star hotels around the world, and this experience blew me away. The location, breakfast options (for vegans- an entire menu!), beautiful rooms, and fabulous atmosphere, HH exemplifies first class service and style. Centrally located, one is steps away from the tram station to travel the city, and short distance from the main railway station. Close to major attractions, shops, restaurants and the harbor. A perfect place to stay in the heart of the city, and I cannot wait to return. Thank you HH for making our experience in Finland that much more memorable! Kippis!
Stayed 6 nights in Apr 2025

10/10 Excellent

K

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel

Superb hotel in every respect. Warm and efficient welcome, rooms were luxurious and very comfortable, and a small fault in bathroom was very quickly repaired. Weekend queue for breakfast was unexpected but it was worth the wait. Fantastic location and id definitely stay again
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Haven in Helsinki !

We have stayed at the Haven a number of times, and it has always been an enjoyable experience. Great location, ever helpful reception team, well appointed and comfortable rooms, a cozy bar to meet friends or colleagues, and the breakfasts always tasty. We’ll be back…
Stayed 5 nights in Mar 2025

10/10 Excellent

soyun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, spacious room and good breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great breakfast, however the static electricity is so bad in the room that we could hardly touch anything without getting shocked, let alone brush our hair!
Stayed 3 nights in Mar 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Horace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large and comfortable rooms bathrooms. Excellent location in the heart of the city, restaurants, and many attractions.
Stayed 1 night in Mar 2025

10/10 Excellent

Keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful hotel

A wonderful hotel, brilliantly located by the harbour - and real warmth from all the staff
Stayed 1 night in Mar 2025

8/10 Good

Niladri

Traveled with family
Liked: Amenities
This is a standard city hotel with a fantastic location. Should not be more than 3 star. The toiletries are very good. Mattress was okay, but pillows very soft. Breakfast was below average continental spread and you have to pay extra for hot food. House keeping poor and there was a foul smell from sewer as soon as you enter the room and this was eventually sorted on our last day of stay. Staff at Reception was helpful.
Stayed 3 nights in Mar 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in city which allowed easy access to siteseeing by foot. Many restaurants are also close. Room is large and bed is comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Livia

Stayed 1 night in Feb 2025

10/10 Excellent

Patricia, Signal Hill

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The registration staff was great in helping us in our airport issue. The rooms are nice and the linen are yummy.
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, centrally located place!

Amazing! Wonderful place! Lovely people. Perfect location...close to everything!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jackie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in a povely room, convenient for everything
Stayed 2 nights in Feb 2025

10/10 Excellent

Marybeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

6/10 Okay

Emily

Liked: Staff & service, room comfort

Improvements needed!

Overall it was good and we slept well in the end which is the main thing. However: - We couldn’t use the aircon as it smelled very strongly of sewage - considering the main purpose of a hotel room is to sleep, we were surprised how bright everything was. There seemed to be some kind of safety light in the bathroom which we couldn’t turn off and this illuminated our bedroom, there were glowing lights on the light switches, light came in past the edges of the curtains and the fire exit sign had a very bright glow - so difficult to sleep - despite having a bathtub, there were no taps to fill the bath! Meaning we had to fill the bath from the showerhead which took 30mins and by that time, the water had cooled, also not very eco-friendly as we had to run the shower for 30mins. - the shower head also leaned to one side meaning the floor was wet everytime
Stayed 2 nights in Feb 2025

10/10 Excellent

Bina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in procedure, location was excellent to be able to walk bout. Multiple tasty restaurants around. Highly recommend!
Stayed 1 night in Jan 2025

10/10 Excellent

Simone

Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient, and the hotel was lovely. The staff was great--kind and helpful--and the breakfast was great.
Stayed 4 nights in Jan 2025

10/10 Excellent

Paivi, Glen Head

Stayed 1 night in Jan 2025

10/10 Excellent

Tina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
So comfortable and quiet
Stayed 1 night in Jan 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly lovely hotel

Wonderfully friendly and helpful staff
Stayed 1 night in Jan 2025

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