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Hotel Haven

5.0 star property
Luxury hotel with 3 restaurants, steps from Kauppatori Market Square
VIP Access

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Photo gallery for Hotel Haven

Grand Deluxe | Minibar, in-room safe, desk, laptop workspace
Property video
Daily buffet breakfast (EUR 30 per person)
Minibar, in-room safe, desk, laptop workspace
Suite (Town Square) | Minibar, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Unioninkatu 17, Helsinki, 00130
  • Place, Kauppatori Market Square
    ‪1 min walk‬
  • Place, Helsinki Cathedral
    ‪6 min walk‬
  • Place, Stockmann
    ‪8 min walk‬
  • Airport, Helsinki (HEL-Vantaa)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

9.6 out of 10
Exceptional
(49 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Balmuir Suite

Balmuir Suite | Minibar, in-room safe, desk, laptop workspace

Balmuir Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Deluxe

Grand Deluxe | Minibar, in-room safe, desk, laptop workspace

Grand Deluxe

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Grand Deluxe Harbour View

Grand Deluxe Harbour View | Minibar, in-room safe, desk, laptop workspace

Grand Deluxe Harbour View

8.0 out of 10
Very good
(2 reviews)
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Town Square)

Suite (Town Square) | Minibar, in-room safe, desk, laptop workspace

Suite (Town Square)

  • Harbor view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Helsinki

Located in Kaartinkaupunki, Hotel Haven is adjacent to Kauppatori Market Square and within a 10-minute walk of other popular attractions like Helsinki Cathedral. This 5-star hotel has 137 guestrooms and offers conveniences like 3 restaurants, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Kauppatori Market Square - 1 min walk - 0.1 miles
  • University of Helsinki - 3 min walk - 0.2 miles
  • Senate Square - 4 min walk - 0.3 miles
  • Helsinki Cathedral - 6 min walk - 0.3 miles
  • Stockmann - 8 min walk - 0.5 miles

Getting around

  • Kauppatori Station - 2 min walk
  • Helsinki (HEC-Helsinki Central Train Station) - 12 min walk
  • Helsinki-Vantaa Airport (HEL) - 42 min drive

Restaurants

  • ‪Kappeli - ‬2 min walk
  • ‪Salutorget - ‬3 min walk
  • ‪Story - ‬3 min walk
  • ‪Stadin herkut - ‬3 min walk
  • ‪Scandinavia Cafe - ‬3 min walk

About this property

Hotel Haven

Luxury hotel with 3 restaurants, steps from Kauppatori Market Square
Hotel Haven features a 24-hour gym, free WiFi in public areas, and meeting rooms. Self parking is available for EUR 39 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include coffee/tea in a common area, express check-in, and express check-out.
Smart TVs come with pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers, bathrobes, and slippers. Sitting areas, minibars, and free newspapers are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 39 per night)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 30 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with premium channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per accommodation, per day (maximum EUR 50 per stay)
  • 1 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 50.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Self parking fee: EUR 39 per night
  • Pet fee: EUR 15 per accommodation, per day (maximum EUR 50 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Haven Helsinki
Haven Hotel
Hotel Haven
Hotel Haven Helsinki
Haven Hotel Helsinki
Hotel Haven Hotel
Hotel Haven Helsinki
Hotel Haven Hotel Helsinki

Frequently asked questions

Is free cancellation available at Hotel Haven?

Hotel Haven offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Haven?

As of Feb 13, 2026, prices found for a 1-night stay for 2 adults at Hotel Haven on Feb 22, 2026 start from $154.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hotel Haven?

This hotel is situated in Kaartinkaupunki, just steps from Kauppatori Market Square and Statue of Havis Amanda, and within a short walk of Senate Square. You'll also find Stockmann and Kiasma Museum of Contemporary Art less than a mile away.

Is parking available on site at Hotel Haven?

Yes, parking is offered for EUR 39 per night.

Does Hotel Haven have a casino on the premises?

No, Hotel Haven doesn't have a casino.

Is there an indoor pool at Hotel Haven?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Haven?

This boutique hotel offers plenty of amenities for couples including a bar, 3 restaurants, and proposal/romance packages.

Are there hot tubs at Hotel Haven?

No, this hotel doesn't have a spa tub.

Does Hotel Haven have a restaurant with a breakfast menu?

Yes, Hotel Haven has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Hotel Haven allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Haven for a fee of EUR 15 per accommodation, per day. The property also provides food and water bowls.

Does Hotel Haven have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hotel Haven?

The closest major airport to Hotel Haven is Helsinki-Vantaa Airport (HEL), which is 12.6 mi away (42 minutes by car).

Are there rooms with balconies at Hotel Haven?

No, you won't find guestrooms with balconies at Hotel Haven.

Hotel Haven Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 691 out of 1000 reviews
Rating 8 - Good. 232 out of 1000 reviews
Rating 6 - Okay. 47 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Seth

Stayed 8 nights in Oct 2025

10/10 Excellent

Tiia, Altamonte Springs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Erica Karinna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very short stay, one night only but a local friend highly recommended it and so I decided to try it. The room was very pleasant and surprisingly even with my horrific jet lag, instead of tossing and turning I had a wonderful sleep on the most comfortable mattress. The staff were super friendly and I had a lovely breakfast in a lovely space. If I ever return to Helsinki, I would want to stay there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Anne

Stayed 1 night in Oct 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious room. Excellent breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!
Stayed 2 nights in Sep 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
All of the above.
Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in the center of town, great breakfast
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place except for the exercise room

The equipment in the exercise room was antiquated and did not work
Stayed 2 nights in Jun 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic and quirky. Lovely staff, and great room and location!
Stayed 4 nights in Sep 2025

8/10 Good

Seppo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

roman

Stayed 1 night in Aug 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 1 night in Sep 2025

8/10 Good

Neil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Central Helsinki hotel

Excellent 4* hotel near the centre and port of Helsinki
Stayed 1 night in Sep 2025

4/10 Poor

Chidubem

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Pavel

Stayed 2 nights in Sep 2025

10/10 Excellent

Antti-Jussi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Hugo

Stayed 2 nights in Aug 2025

10/10 Excellent

Miguel

Stayed 1 night in Aug 2025

10/10 Excellent

Caroline Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice big rooms. Great choice for central Helsinki.
Stayed 7 nights in Jul 2025

10/10 Excellent

Peter, Long Island City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent buffet breakfast and a lovely bar. Well equipped room with a comfortable bed.
Stayed 3 nights in Jul 2025

10/10 Excellent

Matti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mervi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

John

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful, arranging 2 rooms next to each other, one with a cot for a baby. The rooms were spacious and had an armchair and couch. The breakfast buffet, whilst not the most extensive, was more than sufficient. One downside is that it isn't the most accessible hotel I've stayed in. We had a baby in a pram and found it wasn't easy to get around, although on the last day of our stay we did find a lift the wasn't very well sign posted but would have made it easier to get to the breakfast room. I'd definitely recommend the hotel but be aware of accessibility issues.
Stayed 3 nights in Jun 2025

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