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The Ritz-Carlton, Harbin

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Photo gallery for The Ritz-Carlton, Harbin

Indoor pool
Restaurant
Restaurant
Lobby
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

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TOWER 1, NO.660, WEST YOUYI ROAD, DAOLI DISTRICT,, Harbin, 150018
  • Place, Harbin Ice and Snow World
    ‪4 min drive‬
  • Place, Siberian Tiger Park
    ‪5 min drive‬
  • Place, Harbin Polarland
    ‪6 min drive‬
  • Airport, Harbin (HRB-Taiping Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room, 1 King Bed, City View

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, River View

Premium bedding, in-room safe, blackout drapes, soundproofing

Premier Room, 1 King Bed, River View

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds, River View

Premium bedding, in-room safe, blackout drapes, soundproofing

Premier Room, 2 Twin Beds, River View

  • 517 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

Deluxe Room, 2 Twin Beds, City View | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room, 2 Twin Beds, City View

7.4 out of 10
Good
(3 reviews)
  • 517 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Suite, 1 Bedroom, City View

Premium bedding, in-room safe, blackout drapes, soundproofing

Club Suite, 1 Bedroom, City View

  • 1184 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, River View

Club Suite, 1 Bedroom, River View | Premium bedding, in-room safe, blackout drapes, soundproofing

Club Suite, 1 Bedroom, River View

  • 1184 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Room, 1 King Bed, River View

Premium bedding, in-room safe, blackout drapes, soundproofing

Premier Room, 1 King Bed, River View

8.0 out of 10
Very good
(1 review)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds, River View

Premium bedding, in-room safe, blackout drapes, soundproofing

Premier Room, 2 Twin Beds, River View

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed, River View

Premium bedding, in-room safe, blackout drapes, soundproofing

Premier Room, 1 King Bed, River View

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds, River View

Premier Room, 2 Twin Beds, River View | Premium bedding, in-room safe, blackout drapes, soundproofing

Premier Room, 2 Twin Beds, River View

  • 517 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Harbin

Located in Song Bei, The Ritz-Carlton, Harbin is 2.7 mi (4.4 km) from Harbin Ice and Snow World and within a 10-minute drive of Greenland Northeast Asia International Convention and Exhibition Center. This 368-room, 5-star hotel has indoor private hot tubs along with a full-service spa and an indoor pool.

What's nearby

  • Harbin Ice and Snow World - 4 min drive - 2.5 miles
  • Siberian Tiger Park - 5 min drive - 3.4 miles
  • Heilongjiang Science and Technology Museum - 6 min drive - 3.7 miles
  • Harbin Polarland - 6 min drive - 3.9 miles
  • Sun Island Park - 7 min drive - 4.4 miles

Getting around

  • Harbin Railway Station - 21 min drive
  • Harbin (HRB-Taiping Intl.) - 36 min drive

Restaurants

  • ‪柴火铁锅炖 - ‬2 min drive
  • ‪Swan Castle - ‬9 min drive
  • ‪Starbucks 星巴克 - ‬15 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪KFC 肯徳基 - ‬3 min drive

About this property

The Ritz-Carlton, Harbin

Guests staying at The Ritz-Carlton, Harbin enjoy access to a full-service spa, an indoor pool, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and concierge services. This luxury hotel also has a banquet hall.
55-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Indoor private hot tubs, free local calls, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool.
Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. The spa is open daily.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 228 for adults and CNY 114 for children
  • 3 restaurants
  • A bar/lounge

Things to do

  • Full-service spa
  • Indoor pool

Family friendly

  • Dining table
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 23 floors
  • 57 buildings
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Dining table
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 9 2026 to June 30 2026 (dates subject to change):
  • Bar/Lounge(s)

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ritz Carlton Harbin
The Ritz Carlton Harbin
The Ritz-Carlton, Harbin Hotel
The Ritz-Carlton, Harbin HARBIN
The Ritz-Carlton, Harbin Hotel HARBIN

Frequently asked questions

Are free cancellation options available at The Ritz-Carlton, Harbin?

The Ritz-Carlton, Harbin provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The Ritz-Carlton, Harbin?

As of May 8, 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Harbin on May 19, 2026 start from $188, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Ritz-Carlton, Harbin?

This hotel is situated in Song Bei, close to Harbin Ice and Snow World, Harbin Polarland, and Harbin Exhibition Hall of Arts and Crafts of Ice and Snow. Heilongjiang Science and Technology Museum is also within a driving distance of 4.8 mi.

Is there parking available at The Ritz-Carlton, Harbin?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, wheelchair-accessible parking is also available.

Is there a spa available at The Ritz-Carlton, Harbin?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does The Ritz-Carlton, Harbin have luxury amenities?

Yes, guests can indulge in luxuries such as a private indoor hot tub, 3 restaurants, and a full-service spa at this hotel.

Does The Ritz-Carlton, Harbin include a casino on the premises?

No, The Ritz-Carlton, Harbin doesn't have a casino.

Will I find an indoor pool at The Ritz-Carlton, Harbin?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Is The Ritz-Carlton, Harbin a good place to stay for couples?

There are many amenities for couples at this hotel, including a private indoor hot tub as well as 3 restaurants and an indoor pool.

Are there hot tubs at The Ritz-Carlton, Harbin?

No, this hotel doesn't have a spa tub.

Does The Ritz-Carlton, Harbin have a restaurant with a breakfast menu?

Yes, The Ritz-Carlton, Harbin has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Ritz-Carlton, Harbin allow pets to stay for free?

No, pets and service animals aren't allowed at The Ritz-Carlton, Harbin.

Are there connecting rooms at The Ritz-Carlton, Harbin?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Ritz-Carlton, Harbin?

The closest major airport to The Ritz-Carlton, Harbin is Harbin (HRB-Taiping Intl.), which is 24.6 mi away (36 minutes by car).

Are there rooms with balconies at The Ritz-Carlton, Harbin?

No, there aren't any guestrooms at The Ritz-Carlton, Harbin that offer a balcony.

The Ritz-Carlton, Harbin Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 34 out of 38 reviews
Rating 8 - Good. 1 out of 38 reviews
Rating 6 - Okay. 1 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 2 out of 38 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Jim Hwee Kiat

Liked: Cleanliness, staff & service, amenities
Check in was fast and smooth. Staff was very professional and efficient . Everything was explained clearly and were very proactive in providing all necessary information . Room was fantastic but one flaw was when in the room if you are not on the hotel’s wifi, the phone signal is rather poor so that’s the only thing I would say that needs improvement .
Stayed 6 nights in Jan 2026

2/10 Terrible

Chermaine

Stayed 1 night in Dec 2025

10/10 Excellent

ZIYU

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room is very big and has everything we need. Hotel staffs are very kind and helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Yanchao

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very top quality hotel and friendly staff, my family’s first choice when traveling in Harbin. The manager and staff did a great job.
Stayed 2 nights in Nov 2025

10/10 Excellent

Si, Upland

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very friendly staff and excellent service, I had a good stay memories with my families here, my top choice in Harbin. My daughter likes here very much!
Stayed 2 nights in Nov 2025

10/10 Excellent

Kim G

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve had such a wonderful stay — the staff were warm and helpful throughout, with a couple of them were especially kind and made our time in Harbin even more memorable. The room was clean and the breakfast were so well prepared.
Stayed 3 nights in Oct 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Great hote and services. Definitely stays again and highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Ying

It was amazing stay at The Ritz-Carlton, their service was top level. they clean the room and fill the bottle water couple times per day.
Stayed 7 nights in May 2025

10/10 Excellent

Liuyi

Stayed 10 nights in May 2025

10/10 Excellent

WONBAE

Stayed 3 nights in Apr 2025

10/10 Excellent

John Kenrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely 5 stars
Stayed 5 nights in Dec 2024

8/10 Good

KEVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is an issue and not convenient.
Stayed 1 night in Oct 2024

10/10 Excellent

wen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view
Stayed 2 nights in Nov 2024

10/10 Excellent

Guanghui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks to The Ritz-Carlton, Harbin Staff

Our family enjoyed 7-day stay at The Ritz-Carlton, Harbin. Front desk manager Andy was super nice, helpful and informative, recommended lots of good restaurants and site-seeing places. Head Chief Emily and Restaurant manager Sunny were very caring, and looked after all our needs; restaurant intern Mary and Javis were working very hard and always with smiles. House keeping Yuanyuan Liang did great job in cleaning our rooms. We appreciate all their care and attention. We would return to The Ritz-Carlton Harbin for our next Harbin visit.
Stayed 7 nights in Jul 2024

10/10 Excellent

RUBING

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best renovated Ritz, price is low compared globally, view of the River is great, not walkable,need taxi all the time.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tong

Liked: Cleanliness, staff & service, property conditions & facilities
good clean
Stayed 2 nights in Jul 2024

10/10 Excellent

Shi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New construction with nicely decorated rooms, upscale furnishings. Staff is very helpful. Super location, overlook the city and the Songhua River.
Stayed 3 nights in May 2024

10/10 Excellent

Zhi Hui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, rooms and breakfast buffet at the Harbin Ritz are spectacular. A very comfortable place to stay in Harbin and be indulged by attentive, but not cloying, staff. Pricey, but worth it.
Stayed 2 nights in Jan 2024

10/10 Excellent

JASPER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff
Stayed 2 nights in Dec 2023

10/10 Excellent

Shih-Chen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

American guests best experience in Harbin.

I never thought that Harbin would have this high standard hotel considering people in this area tend to be very casual. Front desk, housekeeping team, even breakfast are all just amazing. They have fresh juice, really fresh ones, and they're healthy and delicious!!!
Stayed 2 nights in Oct 2023

6/10 Okay

Meng

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful establishment. But the service just very diffident from other countries ritz Carlton. No eye contact, no say hello. I guess because of the hotel customers are very rude to the employees, so it lowers the employee’s standards. Very rude customers, no one respect waiting lines, no excuse me, no thank you. Smoking at hall way right outside of my room. I actually feel sorry for hotel staff who dealing with those rude customers daily. Terrible.
Stayed 7 nights in Oct 2023

10/10 Excellent

Michael

Stayed 3 nights in Dec 2022

10/10 Excellent

JOSE A

Traveled with family
Liked: Cleanliness, staff & service, amenities
Gran hotel, habitaciones muy confortables, hablan muy poco inglés como en toda China
Stayed 3 nights in Jan 2026

10/10 Excellent

Tabor Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025