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Serene Boutique Hotel & Spa

4.0 star property

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Photo gallery for Serene Boutique Hotel & Spa

Restaurant
Royal Suite | Minibar, in-room safe, desk, blackout drapes
Interior detail
Couples treatment rooms, steam room, body treatments, hot stone massages
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
16-18 Bat Su, Hanoi
  • Place, Dong Xuan Market
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout drapes

Family Room

  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Royal Suite

Royal Suite | Minibar, in-room safe, desk, blackout drapes

Royal Suite

  • City view
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, blackout drapes

Executive Room

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, No Windows

Superior Double Room, No Windows | Minibar, in-room safe, desk, blackout drapes

Superior Double Room, No Windows

  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

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9.8 out of 10, Exceptional, 552 reviews
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About the neighborhood

Hanoi

Located in Old Quarter, Serene Boutique Hotel & Spa is within a 10-minute walk of popular sights such as Dong Xuan Market and Hanoi Old Town Night Market. This 4-star hotel has 46 guestrooms and offers conveniences like 24-hour room service, a full-service spa, and free in-room WiFi.

What's nearby

  • Dong Xuan Market - 5 min walk - 0.3 miles
  • Hanoi Old Town Night Market - 7 min walk - 0.4 miles
  • Train Street - 8 min walk - 0.5 miles
  • Hoan Kiem Lake - 8 min walk - 0.5 miles
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.5 miles

Getting around

  • Hanoi Railway Station - 19 min walk
  • Noi Bai Intl. Airport (HAN) - 23 min drive

Restaurants

  • ‪Bún Chả Nem Cua Bể - ‬1 min walk
  • ‪Cháo Sườn Huyền Anh - ‬2 min walk
  • ‪Aha Cafe - ‬1 min walk
  • ‪Bia Hơi Hà Nội - ‬1 min walk
  • ‪66 Roadside Restaurant - ‬1 min walk

About this property

Serene Boutique Hotel & Spa

Guests of Serene Boutique Hotel & Spa enjoy features like a full-service spa, free WiFi in public areas, and spa treatment rooms. Airport transportation is made easy with an airport shuttle (available 24 hours) for VND 410000 per vehicle one way. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this spa hotel include express check-in, free newspapers, and laundry facilities.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Minibars, coffee makers, and free newspapers are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.
Shining Spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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Exterior
La Sinfonía del Rey Hotel & Spa
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  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 583 reviews
$101 nightly
The price is $109
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Built in 2013
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for VND 345000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 410000 per vehicle (one way)
  • Rollaway bed fee: VND 345000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Hanoi Legacy Bat Su Street
Serene Boutique Hotel Hanoi
Legacy Bat Su Street
Legacy Hotel Bat Su Street
Serene Boutique Hotel
Serene Boutique Hanoi
Serene Boutique
Serene Boutique & Spa Hanoi
Serene Boutique Hotel & Spa Hotel
Serene Boutique Hotel & Spa Hanoi
Serene Boutique Hotel & Spa Hotel Hanoi

Frequently asked questions

Is free cancellation available at Serene Boutique Hotel & Spa?

Serene Boutique Hotel & Spa provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Serene Boutique Hotel & Spa?

As of Apr 1, 2026, prices found for a 1-night stay for 2 adults at Serene Boutique Hotel & Spa on Apr 13, 2026 start from $118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Serene Boutique Hotel & Spa?

This hotel is situated in Old Quarter within a short 10-minute walk of Hoan Kiem Lake and also 6 minutes on foot from Hanoi Old Town Night Market. You'll also find West Lake and Hanoi Opera House within a short drive.

Is parking available on site at Serene Boutique Hotel & Spa?

No, there isn't parking available at the hotel.

Is a spa located at Serene Boutique Hotel & Spa?

Shining Spa is the hotel's spa and services include Thai massages, Swedish massages, reflexology, and couples treatments.

Does Serene Boutique Hotel & Spa feature a casino?

No, Serene Boutique Hotel & Spa doesn't have a casino.

Will I find an indoor pool at Serene Boutique Hotel & Spa?

No, there is no indoor pool at this hotel.

Is Serene Boutique Hotel & Spa a good place to stay for couples?

Amenities that appeal to couples at this hotel include 24-hour room service, a minibar, and turndown service.

Does Serene Boutique Hotel & Spa have a hot tub?

No, but this hotel does have a steam room.

Does Serene Boutique Hotel & Spa have a restaurant that serves breakfast?

No, Serene Boutique Hotel & Spa doesn't have a restaurant that serves breakfast.

Will Serene Boutique Hotel & Spa allow pets to stay for free?

No, pets aren't allowed at Serene Boutique Hotel & Spa.

Does Serene Boutique Hotel & Spa have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Serene Boutique Hotel & Spa?

The closest major airport to Serene Boutique Hotel & Spa is Noi Bai Intl. Airport (HAN), which is 15.4 mi away (23 minutes by car).

Are there rooms with balconies that I can book at Serene Boutique Hotel & Spa?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and courtyard views.

Serene Boutique Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 510 out of 630 reviews
Rating 8 - Good. 102 out of 630 reviews
Rating 6 - Okay. 13 out of 630 reviews
Rating 4 - Poor. 1 out of 630 reviews
Rating 2 - Terrible. 4 out of 630 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, room comfort
The room looked quite dated, the sink had a large crack in it. Very accommodating staff and decent breakfast.
Stayed 1 night in May 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very freindly and helpful staff, great rooms
Stayed 3 nights in Jan 2024

8/10 Good

KANA

Liked: Cleanliness, amenities, property conditions & facilities
The taxi driver came over 1 hour later at the airport

10/10 Excellent

Timothy

Stayed 2 nights in Dec 2023

10/10 Excellent

Dusan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

JUNYOUNG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Serene boutique hotel is permanently closed

This hotel has been permanently closed due to Covid-19 situation. It has been over one month but still not yet refunded. Wish other customers don't get through what I had. Hotels.com should update the availability.
Stayed 1 night in Mar 2021

10/10 Excellent

Marine, Nara, Japan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am sorry my review was so late. I stayed there almost a year ago, but I still remember having a great time. The room interior was very pretty with flower assortment. The furniture was antique. The welcome snack and Lotus tea were so good. The breakfast Vietnamese buffet was very delicious. The lady at the front door was amazingly attentive. She helped me find a taxi company no to be overcharged. I definitely want to go back when visiting Vietnam. Thank you so much.
Stayed 1 night in Jul 2019

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location very central.
Stayed 2 nights in Feb 2020

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel highly recommend

Fantastic hotel highly recommend
Stayed 1 night in Mar 2020

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020

10/10 Excellent

Nile, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had been travelling and only stayed for night here at the end of my trip. I was after somewhere comfortable before my flight and this hotel didn't disappoint.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Serene

Staff really helpful couldn’t do enough for you. Breakfast was adequate. Room spotless and comfortable. Location brilliant.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Before I arrived, they were very responsive to my emails. Breakfast was great! Room was small and cozy. My only complaint was the room had an unpleasant odor, but they would spray each time I requested. I think if they changed the filters in the air conditioner the smell would probably go away. I would definitely stay there again!
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place in the old quarter to stay. Really easy to get to all the sights. Room was very comfortable and clean. Breakfast was good too.
Stayed 2 nights in Feb 2020

10/10 Excellent

Nishat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we had arrived to the hotel, they had upgraded our room. It was very nice and clean. The staff were very accommodating. I was very impressed with the hotel. I wish i would of known earlier about this hotel, since i had stayed the previous week in Ha noi for 3 days at another hotel. This will now be my go to hotel when i go to Ha noi every year. The free breakfast was also very good.
Stayed 1 night in Feb 2020

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Service

The level of service by Danny Boy and his staff was superb.They were all so kind , courteous and helpful. The rooms were immaculate, beds very comfortable and nice and quiet. The location was superb to all that the Old Quarter had to offer. I would highly recommend this hotel for your Hanoi visit.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to help you. They were also extremely friendly. Breakfast was amazing with so many choices for everyone. The free afternoon tea was a nice touch.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing room Amazing staff Great food Ans a spa
Stayed 3 nights in Feb 2020

10/10 Excellent

Jeffrey, Cheshire uk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the old quarter and within walking distance to popular tourist spots. The staff were lovely and could not do enough for you
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small property kept in good condition by extremely attentive staff.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was quiet even though the surrounding streets were hustle/bustle. The staff was friendly and accommodating. Breakfast was amazing.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and beautiful. It was indeed serene, in a very noisy city.
Stayed 4 nights in Jan 2020

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

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