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Mercy Hotel

2.5 star property

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Photo gallery for Mercy Hotel

Front of property
Panoramic Double or Twin Room | Free minibar items, desk, blackout drapes, soundproofing
Exterior
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
310 Lac Trung, Hai Ba Trung District, Hanoi, 100000
  • Place, Vincom Center
    ‪4 min drive‬
  • Place, Thong Nhat Park
    ‪5 min drive‬
  • Place, Hai Ba Trung Temple
    ‪5 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | Free minibar items, desk, blackout drapes, soundproofing

Standard Double Room Single Use

  • City view
  • 213 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Living area | 24-inch flat-screen TV with cable channels, TV

Standard Twin Room

  • City view
  • 269 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Panoramic Double or Twin Room

Panoramic Double or Twin Room | Free minibar items, desk, blackout drapes, soundproofing

Panoramic Double or Twin Room

  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed and 1 Double Bed

View all photos for Panoramic Double or Twin Room

Panoramic Double or Twin Room | Free minibar items, desk, blackout drapes, soundproofing

Panoramic Double or Twin Room

  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Double Room Single Use

Free minibar items, desk, blackout drapes, soundproofing

Standard Double Room Single Use

  • Sleeps 2

Deluxe Double Room

  • Sleeps 1

View all photos for Panoramic Double or Twin Room

Free minibar items, desk, blackout drapes, soundproofing

Panoramic Double or Twin Room

  • Sleeps 1

View all photos for Double or Twin Room with View

Free minibar items, desk, blackout drapes, soundproofing

Double or Twin Room with View

  • Sleeps 1

Standard Twin Room

  • Sleeps 1

About the neighborhood

Hanoi

Located in Hai Ba Trung, Mercy Hotel is within a few miles (5 km) of popular sights such as Hanoi Opera House and Thang Long Water Puppet Theatre. This 85-room hotel welcomes guests with conveniences like a full-service spa, free in-room WiFi, and free valet parking. It's connected to a shopping center in central Hanoi and also close to Ngoc Son Temple and St. Joseph's Cathedral of Hanoi.

What's nearby

  • Vincom Center - 4 min drive - 1.4 miles
  • Thong Nhat Park - 5 min drive - 1.6 miles
  • National Museum of Vietnamese History - 5 min drive - 2.3 miles
  • Hai Ba Trung Temple - 5 min drive - 1.9 miles
  • Van Ho Exhibition Center - 5 min drive - 1.6 miles

Getting around

  • Ga Phú Thụy Station - 13 min drive
  • Hanoi Giap Bat Station - 14 min drive
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪McDonald's 麦当劳 - ‬12 min walk
  • ‪Nhà Hàng Phú Lâm - ‬7 min walk
  • ‪Cơm gà Tuyết Nhung Phú Yên CS 5 86 Lạc Trung - ‬6 min walk
  • ‪Phở Dũng 593 Minh Khai - ‬3 min walk
  • ‪F.OC Cafe - ‬5 min walk

About this property

Mercy Hotel

Guests of Mercy Hotel enjoy features like a full-service spa, free WiFi in public areas, and a meeting room. You can take advantage of free valet parking, along with a shuttle from the hotel to the airport (available 24 hours) for VND 400000 per vehicle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, access to locker space, and luggage storage. Other amenities at this spa hotel include laundry facilities, a TV in a common area, and a reception hall.
24-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, bidets, toothbrushes and toothpaste, and slippers. Free minibar items, desks, and wardrobes or closets are also available. Housekeeping is available on request.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free covered valet parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: VND 100,000 for adults and VND 100,000 for children

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Full-service spa

  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Tile flooring in room
  • Wheelchair-accessible path to elevator

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately VND 100000 for adults and VND 100000 for children
  • Airport shuttle fee: VND 400000 per vehicle (maximum occupancy 1)
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property only accepts cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Mercy Hotel Hotel
Mercy Hotel Hanoi
Mercy Hotel Hotel Hanoi

Frequently asked questions

Is a free cancellation option available at Mercy Hotel?

Mercy Hotel provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do around Mercy Hotel?

This hotel is situated in Hai Ba Trung, close to Hoan Kiem Lake, Hanoi Opera House, and Hanoi Old Town Night Market. You'll also find West Lake and Trang Tien Plaza within a short drive.

Will I be able to park at Mercy Hotel?

Yes, covered valet parking is offered for free at the hotel.

Is there a spa available at Mercy Hotel?

There is a full-service spa available for guests to enjoy and services include Thai massages.

Does Mercy Hotel have a casino on the premises?

No, Mercy Hotel doesn't have a casino.

Is there an indoor pool at Mercy Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Mercy Hotel?

Couples staying at this hotel will appreciate amenities like a free minibar (limited items) and slippers as well as Thai massages.

Does Mercy Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Mercy Hotel have a restaurant with a breakfast menu?

Mercy Hotel offers breakfast (local cuisine) each morning for a surcharge though there is no restaurant.

Does Mercy Hotel allow pets to stay free of charge?

No, pets aren't allowed at Mercy Hotel.

Does Mercy Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Mercy Hotel?

The closest major airport to Mercy Hotel is Noi Bai Intl. Airport (HAN), which is 19.9 mi away (40 minutes by car).

Can I book a room with a balcony at Mercy Hotel?

No, there aren't any guestrooms at Mercy Hotel that offer a balcony.

Mercy Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 1 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

8/10 Good

Merrill

Stayed 15 nights in Dec 2025