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Hanoi Prime Center Hotel & Spa

2.5 star property

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Photo gallery for Hanoi Prime Center Hotel & Spa

Executive Room | Premium bedding, down comforters, individually decorated
Reception
Deluxe Room | Premium bedding, down comforters, individually decorated
Shower, hair dryer, bathrobes, slippers
Reception

Reviews

6.6 out of 10

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

View in a map
36 hàng huong, Hanoi, 100000
  • Place, Train Street
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪10 min walk‬
  • Place, Hoan Kiem Lake
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, individually decorated

Deluxe Room

  • 213 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room | Premium bedding, down comforters, individually decorated

Executive Room

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Premium bedding, down comforters, individually decorated

Family Room

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 2 Twin Bunk Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, down comforters, individually decorated

Deluxe Triple Room

  • 213 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

Hanoi

Located in Hoan Kiem, Hanoi Prime Center Hotel & Spa is a leisurely stroll from popular sights such as Hoan Kiem Lake and Hanoi Old Town Night Market. The 30 rooms at this hotel include fireplaces, TVs, and premium bedding. It's connected to the convention center in central Hanoi and also close to St. Joseph's Cathedral of Hanoi and Ho Chi Minh Mausoleum.

What's nearby

  • Hang Ma Street - 2 min walk - 0.1 miles
  • Dong Xuan Market - 7 min walk - 0.4 miles
  • Train Street - 7 min walk - 0.4 miles
  • Hanoi Old Town Night Market - 10 min walk - 0.6 miles
  • Hoan Kiem Lake - 10 min walk - 0.6 miles

Getting around

  • Hanoi Long Bien Station - 12 min walk
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪Phở Bò Khôi Hói 50C Hàng Vải - ‬1 min walk
  • ‪Bún Chả Nem Rán 41 Cửa Đông - ‬1 min walk
  • ‪Nê boong-ke cocktail & wine - ‬2 min walk
  • ‪Bún Ngan Bền Béo - ‬2 min walk
  • ‪Phở Gà Đặc Biệt - ‬1 min walk

About this property

Hanoi Prime Center Hotel & Spa

Guests of Hanoi Prime Center Hotel & Spa enjoy free WiFi in public areas, spa services, and a reception hall. Valet parking is offered for VND 300000 per day. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and luggage storage. This smoke-free hotel also has a fireplace in the lobby.
Guests can expect to find free WiFi and TVs. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and children's slippers. Other amenities include fireplaces, desks, and wardrobes or closets. Change of towels is available on request.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (VND 300,000 per day)
  • Valet parking on site (VND 300,000 per day)
  • Wheelchair-accessible van parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Accessible shuttle
  • Doorbell and phone notification
  • Elevator (79 inch wide door)
  • Lever door handles
  • Smooth flooring in room
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Printer
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for VND 150000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: VND 300000 per day
  • Valet parking fee: VND 300000 per day
  • Rollaway bed fee: VND 150000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Noise-free rooms can't be guaranteed.

Property is also known as

Hanoi Prime Center & Spa Hanoi
Hanoi Prime Center Hotel & Spa Hotel
Hanoi Prime Center Hotel & Spa Hanoi
Hanoi Prime Center Hotel & Spa Hotel Hanoi

Frequently asked questions

Is free cancellation available at Hanoi Prime Center Hotel & Spa?

Hanoi Prime Center Hotel & Spa offers free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

What's there to do close to Hanoi Prime Center Hotel & Spa?

This hotel is situated in Hoan Kiem within a short 13-minute walk of Hoan Kiem Lake and also 9 minutes on foot from Hanoi Old Town Night Market. You'll also find West Lake and Hanoi Opera House within a short drive.

Is there parking available at Hanoi Prime Center Hotel & Spa?

Yes, valet parking is offered for VND 300,000 per day. Wheelchair-accessible van parking is also available for guests.

Is there a spa at Hanoi Prime Center Hotel & Spa?

Spa services at the hotel include deep-tissue massages.

Does Hanoi Prime Center Hotel & Spa have a casino?

No, Hanoi Prime Center Hotel & Spa doesn't have a casino.

Is there an indoor pool at Hanoi Prime Center Hotel & Spa?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hanoi Prime Center Hotel & Spa?

Amenities that appeal to couples at this hotel include a fireplace, in-room massages, and premium bedding.

Are there hot tubs at Hanoi Prime Center Hotel & Spa?

No, this hotel doesn't have a spa tub.

Does Hanoi Prime Center Hotel & Spa have a restaurant that serves breakfast?

No, Hanoi Prime Center Hotel & Spa doesn't have a restaurant that serves breakfast.

Does Hanoi Prime Center Hotel & Spa allow pets to stay free of charge?

No, pets aren't allowed at Hanoi Prime Center Hotel & Spa though service animals are welcome.

Are there connecting rooms at Hanoi Prime Center Hotel & Spa?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hanoi Prime Center Hotel & Spa?

The closest major airport to Hanoi Prime Center Hotel & Spa is Noi Bai Intl. Airport (HAN), which is 15.7 mi away (40 minutes by car).

Are there rooms with balconies that I can book at Hanoi Prime Center Hotel & Spa?

No, there aren't any guestrooms with balconies at Hanoi Prime Center Hotel & Spa.

Hanoi Prime Center Hotel & Spa Reviews

Reviews

6.6
Rating 10 - Excellent. 6 out of 13 reviews
Rating 8 - Good. 1 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 5 out of 13 reviews

6.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Lorena

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Hotel!

The hotel is very old and not updated. The aircondition water is dripping inside the room next to the bed and there is a hose by the bathroom dripping water from the aircondition so the bathroom floor is very wet and almost flooded. We booked 6 people and there is only 3 bath towels and no face towels. The extra blanket by the closet have yellow stained on it. Good thing that we only stayed half day due to late check in. Not recommended at all!
Stayed 1 night in Sep 2025

10/10 Excellent

Myrene

Traveled with partner
Liked: Cleanliness
this place was nice. the staff was extremely friendly and helpful. we were only there for a few hours.
Stayed 1 night in May 2025

2/10 Terrible

Christopher

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
The photos of the property did not represent the stay , the staff were amazing though the Vietnamese people are amazing , the train line is close by and noisey. We decided to walk around and find a hotel we could see the room and understand the location and checked out early. No exaust fan in the bathroom always wet and damp. I didn’t want to leave a review but Expedia keep sending me reminders. Sorry 😞
Stayed 3 nights in Oct 2024

6/10 Okay

Simon

Not bad
Stayed 2 nights in Jan 2024

10/10 Excellent

Roman, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are eager to go out of their way to assist, advise on tours, make visitors comfortable. The hotel is clean and the sheets are changed daily without the necessity of reminders. Close to shopping and dining. A great place to stay
Stayed 9 nights in Nov 2023

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with amazing hospitality. Best option in Hanoi for the price. Highly recommend

2/10 Terrible

Tyler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room we reserved was not available so the gave us a smaller room. They promised us a bigger room the next night but never did.
Stayed 3 nights in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best Boutique Hotel experience

Im a Retired Australian Businessman and Ive lived many years in 7 countries. I guess I would qualify to make an open opinion on a hotel particularly in Vietnam. I stayed in over 30 hotels in Vietnam ranging from 2 to 4 stars over a 6 year visiting this wonderful country and the Vietnamese people. If anyone offers one negative word about this Boutique old style typical hotel in Vietnam. Its clean its comfortable location in Hanoi Centre is excellent the friendly staff and helpful assistance I experienced in my 5 days stay was truly special. All speak good English and can arrange anything tours or knowledge of the city. It was one of the best experiences I have ever had the pleasure of being part of. Its typical old style hotel which I prefer to a large modern hotel. They have great character Shower was great Tv etc very good
Stayed 4 nights in Jul 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Arnaud

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Oct 2023

10/10 Excellent

Long

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet place, friendly staff, super clean. Highly recommended.
Stayed 1 night in Aug 2023