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Hanoi Graceful Hotel

3.0 star property

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Photo gallery for Hanoi Graceful Hotel

Interior detail
Reception hall
Front of property
Reception hall
Honeymoon Suite, Balcony | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry

Explore the area

View in a map
21 Hang Phen, Hoan Kiem, Hanoi, 10000
  • Place, Dong Xuan Market
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Executive Room, Balcony

Minibar, in-room safe, desk, soundproofing

Executive Room, Balcony

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Honeymoon Suite, Balcony

Honeymoon Suite, Balcony | Minibar, in-room safe, desk, soundproofing

Honeymoon Suite, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 430 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room

7.0 out of 10
Good
(2 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room, 1 Bedroom

Deluxe Double or Twin Room, 1 Bedroom | Minibar, in-room safe, desk, soundproofing

Deluxe Double or Twin Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Triple Room, 1 Bedroom

Family Triple Room, 1 Bedroom | Minibar, in-room safe, desk, soundproofing

Family Triple Room, 1 Bedroom

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Hanoi

Located in Old Quarter, Hanoi Graceful Hotel is within a 10-minute walk of popular sights such as Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi. This 32-room, 3-star hotel has a restaurant and 24-hour room service, along with free in-room WiFi.

What's nearby

  • Dong Xuan Market - 5 min walk - 0.3 miles
  • Quan Chuong Gate - 7 min walk - 0.4 miles
  • Hanoi Old Town Night Market - 7 min walk - 0.4 miles
  • Hoan Kiem Lake - 8 min walk - 0.5 miles
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.5 miles

Getting around

  • Hanoi Railway Station - 19 min walk
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪Xôi chè Bà Thìn - ‬1 min walk
  • ‪Hong Hoai Restaurant - ‬1 min walk
  • ‪Tony Vũ’s Brewing - ‬1 min walk
  • ‪Phen Coffee - Tea - ‬1 min walk
  • ‪Phở Xào Ngã 4 Bát Đàn & Bát Sứ - ‬1 min walk

About this property

Hanoi Graceful Hotel

At Hanoi Graceful Hotel, guests have access to free WiFi in public areas, a business center, and express check-in. There's limited parking, and an airport shuttle (available 24 hours) for VND 350000 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include free newspapers, a terrace, and laundry facilities.
Guests can expect free WiFi and 29-inch Smart TVs with cable channels. Bathrooms offer hair dryers, toothbrushes and toothpaste, and slippers. Other standard amenities include minibars, coffee makers, and safes.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: VND 75,000 for adults and VND 50,000 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Ecotours
  • Scooter/moped rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bathroom

  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 29-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 1 year old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately VND 75000 for adults and VND 50000 for children
  • Airport shuttle fee: VND 350000 per vehicle (one-way, maximum occupancy 4)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Graceful Hotel
Graceful Hotel Hanoi
Hanoi Graceful
Hanoi Graceful Hotel
Hanoi Amazing Hotel Hotel Hanoi
Hanoi Graceful Hotel Hotel
Hanoi Graceful Hotel Hanoi
Hanoi Graceful Hotel Hotel Hanoi

Frequently asked questions

Are free cancellation options available at Hanoi Graceful Hotel?

Hanoi Graceful Hotel provides free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What is there to do around Hanoi Graceful Hotel?

This hotel is situated in Old Quarter within a short 11-minute walk of Hoan Kiem Lake and also 5 minutes on foot from Hanoi Old Town Night Market. You'll also find West Lake and Hanoi Opera House within a short drive.

Will I be able to park at Hanoi Graceful Hotel?

Yes, though parking is limited.

Does Hanoi Graceful Hotel have a casino at the property?

No, Hanoi Graceful Hotel doesn't have a casino.

Is there an indoor pool at Hanoi Graceful Hotel?

No, there is no indoor pool at this hotel.

Is Hanoi Graceful Hotel a good place to stay for couples?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and a smart TV.

Does Hanoi Graceful Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hanoi Graceful Hotel have a restaurant that serves breakfast?

Yes, Hanoi Graceful Hotel serves breakfast (local cuisine) each morning for a surcharge from its restaurant.

Will Hanoi Graceful Hotel allow pets to stay for free?

No, pets aren't allowed at Hanoi Graceful Hotel.

Are there connecting rooms at Hanoi Graceful Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hanoi Graceful Hotel?

The closest major airport to Hanoi Graceful Hotel is Noi Bai Intl. Airport (HAN), which is 15.9 mi away (40 minutes by car).

Can I book a room with a balcony at Hanoi Graceful Hotel?

Yes, some guestrooms at Hanoi Graceful Hotel offer a balcony and may feature city views.

Hanoi Graceful Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 46 out of 119 reviews
Rating 8 - Good. 51 out of 119 reviews
Rating 6 - Okay. 18 out of 119 reviews
Rating 4 - Poor. 2 out of 119 reviews
Rating 2 - Terrible. 2 out of 119 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Francy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ms Ha is the best hotel manager I've ever met! She is hands on in helping you make your itinerary and book it as well! She made me felt safe and welcomed in Vietnam! She has answers to all my questions! Kevin is very respectful and courteous! Thank you!
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hospitality, very clean, plenty of building character and set in the Old Quarter of Hanoi. For the type of hotel it is and where it is situated it is excellent.
Stayed 1 night in May 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

John Abuka

Stayed 3 nights in Oct 2024

10/10 Excellent

Trinity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, No hassle

The hotel staff was immediately welcoming when I arrived. The hotel made me feel very comfortable and at ease. My room was clean and comfortable. Staff arranged a ride for me to the airport. Highly recommend!
Stayed 2 nights in Feb 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Service with a smile

A last minute change of plan due to COVID closure of booked hotel saw us check in here. It was late but the greeting was still friendly and welcoming. Cosy, basic but well enough appointed hotel in Ha Noi's Old Quarter. Due to low customer numbers, hotel restaurant was not operating. Easy walking distance to lots around ... shops, restaurants, cafes
Stayed 3 nights in Aug 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Daniel

Liked: Cleanliness
Disliked: Staff & service

Horrible service staff without regards for guests

We stayed three nights in this hotel and the first two nights we asked for and were given a twin room since my traveling mate has a terrible snoring condition. The third night we came back after a long 8 hours bus ride to a room with only one bed. After we explained to them there must be a mistake since we have always asked for a twin room, they insisted we didn’t make the request for the third night and thus they were out of twin rooms for the night. Despite explaining the snoring condition and the fact that we have stayed at the same hotel for the past two nights, the hotel receptionist couldn’t be bothered and insisted that was the only solution despite it was 11pm and clearly they have two other empty rooms. Faced with this insistence disregard for our welfare, we had no choice but to forfeit our paid hotel room and book another twin room at another hotel down the road. The hotel might be new and shiny but the service staff have low service standards and clearly do not care for their guests.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room was outdated, dark, dirty and broken including a whole in the ceiling The WiFi did not work in the room
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Great place nice and clean The staff is really helpful and polite The room was good... unless you are booking a balcony room...you may not have much of a view and will probably keep your curtains close... but it will be like that for most hotels in Hanoi unless it may be a very high end type and price hotel... I would go back personally
Stayed 1 night in Jan 2019

10/10 Excellent

chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome location I

Stayed 1 night in Jan 2019

10/10 Excellent

JANG HYUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

10/10 Excellent

Villia M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place to stay, lovely staff

The hotel was clean, comfortable and well situated and the staff was very efficient kind, courteous and helpful. I had a nice room and it was surprisingly quiet for a street side room.

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Great hotel in Old quarter. Value priced. Staff very helpful.

6/10 Okay

Jens

Disliked: Cleanliness
hotel was overbooked and they move us for a night in another (ugly) hotel ....

8/10 Good

Venkatesh, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

It is a very good hotel. Rooms were compact and cozy. It is ideally located in Old Quarter and night markets were 10 minutes away. The hotel staff were very friendly. Will definitely recommend this hotel!

10/10 Excellent

Ian, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent

Excellent hotel, staff are very helpful, right in the middle of the old quarter, walk to just about everything in Hanoi

10/10 Excellent

Nigel R.

Liked: Cleanliness, staff & service, room comfort

Every cloud has a silver lining.

I must say that our visit did not begin well as there were various problems with our room. I am not, by nature, a complainer, but on this occasion I did confront the manager the first morning. He was concerned and immediately transferred us to a superior room. Additionally, he helped us to plan a visit to Halong Bay which fulfilled all our requirements, and also to organise our onward transport. When we returned from Halong Bay we had been transferred to a deluxe room which was delightful. In essence all the staff were friendly, polite and helpful.

6/10 Okay

Seng Ieong

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Pete, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and Helpful

The hotel is located in the midst of the old quarter which allows access to most places of interest if you are prepared to walk a little. For a budget hotel it is very good value for money, the room was clean and everything worked, nice hot water which is a blessing during the New Year period as the weather can be quite cold. The breakfast is very good, again for the price, it is a buffet but they will also cook an omelete, scrambled egg or something else fresh if you wish. The staff are very helpful, the waitress and especially Lee, the young man in reception , who's command of English was good and he gave us a lot of advice which was not a hard sell to book through the hotel. We would definitely recommend this hotel for a good budget stay in Hanoi. Peter and Carol Barker (Malaysia).

8/10 Good

Tuyen, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service in the middle of the Old Quarter

I stayed at the top floor (Executive Balcony) which was a very spacious room with an amazing balcony over looking the Old Quarter. Service was very good and the location is also very good -- right in the Old Quarter but in a relatively quiet side street. But note that the Old Quarter is always jammed with traffic (which is interesting for the visitor) and lots of one-way streets so sometimes taxis cannot find the hotel quite easily. Best is to buy a data 3G sim-card when you're in VN (3GB for under $20) and then you can track yourself (and in taxi) via Google map!

8/10 Good

Max, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, in the heart of the old town

Exceptional staff went out of their way to help and arrange on travel. Value for money facilities.