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Aurora Oriental Hotel

4.5 star property

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Photo gallery for Aurora Oriental Hotel

Indoor pool
Front of property
Free daily buffet breakfast
Indoor pool
Luxury Double Room, 1 King Bed, City View | Minibar, in-room safe, individually decorated, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Ly Thai To str, No 26, Hanoi, 11007
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | Minibar, in-room safe, individually decorated, desk

Deluxe Double or Twin Room, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Double Room, City View

Minibar, in-room safe, individually decorated, desk

Junior Double Room, City View

  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, Lake View

Street view

Junior Double Room, Lake View

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room, 1 King Bed, City View

Luxury Double Room, 1 King Bed, City View | Minibar, in-room safe, individually decorated, desk

Luxury Double Room, 1 King Bed, City View

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room, 2 Bedrooms, City View

Family Double Room, 2 Bedrooms, City View | City view

Family Double Room, 2 Bedrooms, City View

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Family Double Room, 2 Bedrooms, Lake View

Family Double Room, 2 Bedrooms, Lake View | Lake view

Family Double Room, 2 Bedrooms, Lake View

  • Lake view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Signature Double Room, Lake View

Signature Double Room, Lake View | Minibar, in-room safe, individually decorated, desk

Signature Double Room, Lake View

  • Lake view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Parking included
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Apr 29 - Apr 30
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About the neighborhood

Hanoi

Located in Old Quarter, Aurora Oriental Hotel is within a 5-minute walk of Hoan Kiem Lake and within 15 minutes of other popular attractions like Hanoi Old Town Night Market. This 4.5-star hotel has 52 guestrooms and offers conveniences like free breakfast, a full-service spa, and an indoor pool.

What's nearby

  • Hoan Kiem Lake - 3 min walk - 0.2 miles
  • Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles
  • Hanoi Old Town Night Market - 7 min walk - 0.4 miles
  • Hanoi Opera House - 8 min walk - 0.5 miles
  • St. Joseph's Cathedral of Hanoi - 13 min walk - 0.7 miles

Getting around

  • Hanoi Long Bien Station - 9 min drive
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪Phở Thìn Bờ Hồ - ‬4 min walk
  • ‪Authentic Hotel - ‬1 min walk
  • ‪Bự Bánh Mì - ‬1 min walk
  • ‪Hải Sản Tươi Sống - ‬2 min walk
  • ‪Trà Chanh Thượng Đế - ‬1 min walk

About this property

Aurora Oriental Hotel

Guests staying at Aurora Oriental Hotel enjoy access to a full-service spa, an indoor pool, and a steam room. Airport transportation is made easy with an airport shuttle (available 24 hours) for VND 500000 per vehicle one-way. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this luxury hotel include free WiFi in public areas, laundry facilities, and local meal delivery service.
Guests can expect free WiFi and Smart TVs with digital channels. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. Fireplaces, minibars, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a steam room.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Shiki Onsen - Spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (59 inch wide door)
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Fireplace
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from March 31 2026 to January 1 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 500000 (one-way), (from 15 to 16 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM—-11:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Aurora Oriental Hotel Hotel
Aurora Oriental Hotel Hanoi
Aurora Oriental Hotel Hotel Hanoi

Frequently asked questions

What can I see around Aurora Oriental Hotel?

This hotel is situated in Old Quarter, just steps from Hoan Kiem Lake, and within a 10-minute walk of Hanoi Old Town Night Market and Hanoi Opera House. You'll also find Thang Long Water Puppet Theatre and The Old Quarter Gallery less than a mile away.

Is there parking available at Aurora Oriental Hotel?

No, there isn't parking at this hotel.

Is there a spa available at Aurora Oriental Hotel?

Shiki Onsen - Spa is the hotel's full-service spa and services include massages.

Does Aurora Oriental Hotel have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, a restaurant, and a full-service spa at this hotel.

Does Aurora Oriental Hotel feature a casino?

No, Aurora Oriental Hotel doesn't have a casino.

Will I find an indoor pool at Aurora Oriental Hotel?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Aurora Oriental Hotel?

There are many amenities for couples at this hotel, including a fireplace as well as a restaurant and an indoor pool.

Are there hot tubs at Aurora Oriental Hotel?

No, but this hotel does have a sauna.

Does Aurora Oriental Hotel have a restaurant that serves breakfast?

Yes, Aurora Oriental Hotel serves free buffet breakfast each morning from its restaurant.

Will Aurora Oriental Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Aurora Oriental Hotel.

Are there connecting rooms at Aurora Oriental Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Aurora Oriental Hotel?

The closest major airport to Aurora Oriental Hotel is Noi Bai Intl. Airport (HAN), which is 17.7 mi away (41 minutes by car).

Are there rooms with balconies at Aurora Oriental Hotel?

No, there aren't any guestrooms with balconies at Aurora Oriental Hotel.

Aurora Oriental Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 41 out of 54 reviews
Rating 8 - Good. 5 out of 54 reviews
Rating 6 - Okay. 6 out of 54 reviews
Rating 4 - Poor. 2 out of 54 reviews
Rating 2 - Terrible. 0 out of 54 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

natalie

Disliked: Property conditions & facilities
Room is outdated, bathroom with glass walls can be seen through, no privacy, and I had two rooms as family unit. shower with tub it was hard to use. The hotel is over rated, as 4 and 1/2 stars. Breakfast was not good. Need more selection. Staff were excellent and helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Tin

Stayed 3 nights in Dec 2025

6/10 Okay

Rebekah

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This hotel will be demolished next month, in January 2026. The government used Imminent Domain to take over a section of Lakeside property to create a community area. So, it doesn't really matter what I think about this hotel. It was a good place to stay in a variety of ways, but the deal breaker for me was that they refused to give my travel partner and I two room keys. Therefore, every time we went out separately, one of us had to be escorted back to our 10th floor room. The bedroom door of the suite locked when closed and required a key to open, then would beep madly every time it opened. That's disturbing to the person sleeping in the other room. And I got locked out one time in my towel and had to call the desk for help. The shower was utterly translucent. It was supposed to be slightly fogged, but once wet, there was no privacy at all. The toilet was the usual glass walls, also. Why do we want our throne on display? The breakfast was mediocre, the dinner was just plain bad. I think the pho broth was plain water! The staff was excellent. The location was great!
Stayed 2 nights in Dec 2025

6/10 Okay

Yu Ying, Redwood City

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was great, it was very clean, and nicely decorated. The staff were amazing... so helpful and friendly and easy to communicate with . This hotel is in such a great spot, very close to lake and busy market streets but is quieter and easier to get to than many others .
Stayed 4 nights in Nov 2025

10/10 Excellent

Constantin, Westlake Village

Stayed 2 nights in Nov 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities
Quiet inside, no fitness center. Very good breakfast, staff were very professional, helpful, and pleasant
Stayed 3 nights in Oct 2025

4/10 Poor

Alexis

Traveled with family and small children
We felt this hotel was falsely advertised. We paid over AUD 400 per night (supposedly at a 75% discount on Wotif), expecting a genuine 5-star experience, but it did not come close. The construction quality is poor, and the bathroom setup is both awkward and unsafe — the shower is inside a wobbly, unsecured bathtub. Breakfast was very limited, coffee wasn’t included, and the baby high chair was broken. The TV offered no English channels or smart functionality, so no Netflix or streaming, and our room overlooked construction sites and backyards, which added to the disappointment. Cleanliness was another major issue: we found a lizard in the room and a bug in our daughter’s bed. The bed was lumpy, the hotel noisy at night, and a sign asked guests not to flush toilet paper — unacceptable for a property claiming 5 stars. We left after one night of a three-night stay; while they refunded one night, they also asked us not to post a review. We moved to another hotel that was half the price and ten times better in every way. I strongly recommend looking elsewhere.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were exceptionally lovely, very knowledgeable and helpful at all times.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place super central
Stayed 2 nights in Oct 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, value, rooms, and excellent & helpful staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon, Phillipsburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great fit for me. Its right by everything and mean everything. I would recommend this hotel to family and friends. The markets, the lake, the red bridge and restaurants all within walking distance. I will be booking here again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Mor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel !!
Stayed 1 night in Sep 2025

10/10 Excellent

Simon Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly and helpful staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Madeleine

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Lovely staff, great location. Centrally located. Nice outlook and new rooms
Stayed 3 nights in Aug 2025

6/10 Okay

Kristin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the room very noisy at night and the linen all had an awful smell
Stayed 1 night in Aug 2025

8/10 Good

Parveen

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

HARSH

Stayed 2 nights in Aug 2025

10/10 Excellent

galit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

yafit

Stayed 1 night in Jul 2025

10/10 Excellent

Ker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristen

Stayed 1 night in Jul 2025

10/10 Excellent

Aara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is the ideal location for exploring Ha Noi . The staff was very accommodating.
Stayed 4 nights in Jun 2025

10/10 Excellent

Zhirou

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Newly built hotel and it was a comfortable stay! Amenities were available and the location’s near the lake.
Stayed 2 nights in Jun 2025