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Alisa Hotel & Spa

3.5 star property

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Premium bedding, minibar, in-room safe, desk
Miscellaneous
Interior
Property amenity
Premium bedding, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

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7 Hang Voi, Hoan Kiem District, Hanoi, 71000
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Hanoi Opera House
    ‪8 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Suite with Balcony, Double Bed

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Suite with Balcony, Double Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 236 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, City View

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Family Suite, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 409 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Triple Suite, Private Balcony

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Triple Suite, Private Balcony

  • City view
  • 430 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Suite, Private Balcony

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Family Suite, Private Balcony

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 441 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Suite

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Junior Suite

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Triple Room, City View

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City Triple Room, City View

  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Double or Twin Room

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Superior Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • City view
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite with Balcony, Twin Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Hanoi

Located in Old Quarter, Alisa Hotel & Spa is within a 10-minute walk of popular sights such as Hoan Kiem Lake and Hanoi Opera House. This 32-room, 3.5-star hotel has a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Hoan Kiem Lake - 5 min walk - 0.3 miles
  • Thang Long Water Puppet Theatre - 7 min walk - 0.4 miles
  • The Old Quarter Gallery - 7 min walk - 0.4 miles
  • Hanoi Opera House - 8 min walk - 0.5 miles
  • Hanoi Old Town Night Market - 8 min walk - 0.5 miles

Getting around

  • Hanoi Long Bien Station - 18 min walk
  • Noi Bai Intl. Airport (HAN) - 38 min drive

Restaurants

  • ‪Bún Riêu - ‬3 min walk
  • ‪Bánh Mỳ Bà Dần - ‬2 min walk
  • ‪Bánh xèo Zòn - ‬1 min walk
  • ‪Phở 10 Lý Quốc Sư - ‬1 min walk
  • ‪Etēsia • Kitchen Counter + Wines - ‬2 min walk

About this property

Alisa Hotel & Spa

Guests of Alisa Hotel & Spa enjoy features like a full-service spa, free WiFi in public areas, and meeting rooms. There's free parking, and an airport shuttle (available 24 hours) for VND 25 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with access to locker space, tours or tickets, and securing valuables. Other amenities at this spa hotel include a business center, a computer station, and a library.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and coffee makers are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages and Thai massages. The spa is open daily.

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9.0 out of 10, Wonderful, 1,002 reviews
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Apr 19 - Apr 20
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Alisha Hotel Restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Library
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Full-service spa

  • Couples treatment rooms
  • Hot stone massages
  • Spa open daily
  • Thai massages
  • Treatment room

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 25 per vehicle (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Alisa Hotel Hanoi
Alisa Hanoi
Alisa Hotel Spa
Alisa Hotel & Spa Hotel
Alisa Hotel & Spa Hanoi
Alisa Hotel & Spa Hotel Hanoi

Frequently asked questions

Is free cancellation available at Alisa Hotel & Spa?

Alisa Hotel & Spa provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Alisa Hotel & Spa?

As of Mar 28, 2026, prices found for a 1-night stay for 2 adults at Alisa Hotel & Spa on Apr 20, 2026 start from $50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Alisa Hotel & Spa?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake, Hanoi Opera House, and Hanoi Old Town Night Market. You'll also find Thang Long Water Puppet Theatre and The Old Quarter Gallery less than a mile away.

Will I be able to park at Alisa Hotel & Spa?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Alisa Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include Thai massages, hot stone massages, and couples treatments.

Does Alisa Hotel & Spa include a casino on the premises?

No, Alisa Hotel & Spa doesn't have a casino.

Will I find an indoor pool at Alisa Hotel & Spa?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Alisa Hotel & Spa?

Amenities that appeal to couples at this hotel include a minibar, premium bedding, and bathrobes.

Are there hot tubs at Alisa Hotel & Spa?

No, this hotel doesn't have a spa tub.

Does Alisa Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Alisa Hotel & Spa serves breakfast for a surcharge at Alisha Hotel Restaurant.

Will Alisa Hotel & Spa allow pets to stay for free?

No, pets aren't allowed at Alisa Hotel & Spa.

Are there connecting rooms at Alisa Hotel & Spa?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Alisa Hotel & Spa?

The closest major airport to Alisa Hotel & Spa is Noi Bai Intl. Airport (HAN), which is 15.7 mi away (38 minutes by car).

Are there rooms with balconies that I can book at Alisa Hotel & Spa?

Yes, some guestrooms at Alisa Hotel & Spa offer a balcony and may feature city views.

Alisa Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 43 out of 76 reviews
Rating 8 - Good. 21 out of 76 reviews
Rating 6 - Okay. 6 out of 76 reviews
Rating 4 - Poor. 3 out of 76 reviews
Rating 2 - Terrible. 3 out of 76 reviews

8.8/10

Cleanliness

9.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Luis

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Is good enough for the money you pay, there are some more options with better quality close to that location. The internet is not good.
Stayed 3 nights in Jul 2025

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wrapped up our stay at Alisa Hotel & Spa. The staff, especially Tim and Jane, were very friendly and helpful. They helped us arrange transfers and were quick to respond when we reached out with questions. We would stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Vilavanh, Saint-Hubert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice little hotel very well located in the heart of Old Hanoi. The staff is very nice and accommodating. They kindly let us checked in very early in the morning. Tim was also very helpful during our entire stay. The room we booked was spacious and clean
Stayed 2 nights in Jun 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful in organising transfers and recommendations
Stayed 2 nights in Jun 2025

10/10 Excellent

peter

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to the lake and tons of places to eat & shop. All staff extremely friendly
Stayed 4 nights in Jun 2025

6/10 Okay

Charles

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good basic room in walking distance to the lake and many interesting places. Disappointed that half of the rooms are at the rear facing aspect of the building and don’t have windows or a balcony. It was good for what we needed as heading to the airport the next day, however would not recommend for a longer stay. If you could guarantee a balcony room, street facing - different story altogether. Staff were wonderful, helpful and friendly and the rooms were very clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Eideliza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sugeil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff and service were EXTRAORDINARY! Would stay here again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and ready to assist our requesrs.
Stayed 8 nights in Dec 2024

6/10 Okay

ESHAQ M

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Not a good area as dirty and fare walking
Stayed 1 night in Dec 2024

10/10 Excellent

Lindsay, BILLINGHAM TS22 5UJ

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean and friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

buk

Traveled with family
Amazing location with awesome staff. The hotel is a little outdated but wasn’t a big deal.
Stayed 5 nights in Oct 2024

10/10 Excellent

Liyana, ISKANDAR PUTERI

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Nice interior and fast service and respond from staff. Recommended
Stayed 1 night in Sep 2024

8/10 Good

vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Aug 2024

4/10 Poor

Tina, San Jose

Stayed 4 nights in Jul 2024

6/10 Okay

Pierre-Jean

Traveled with family
Liked: Cleanliness, staff & service

Cheap hotel in old Hà Nội

The rooms needs to be freshen up. We had 2 queen beds and the room was spacious. Elevator only went to 8th floor, we had to use the stairs for the 9th floor but It was okay as they brought our luggages upstairs. Staff is amazing and very friendly and they speak English. They took arrangements to pick up up at the airport with their driver for 20$. No pool at this hotel. The A/C wasn't working well and was shutting down by itself, we had to ask for a fan and believe me you need the A/C to work in this country. Fridge in the room not cool, water was room temperature. But what makes this hotel so nice, is really the staff and Jane at the counter. Grab taxi are very cheap, so you can move around for one to three dollars per ride. Overall, It was a good hotel for the price paid.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Marie

Traveled with family
Liked: Cleanliness, staff & service
This was a basic and clean hotel. The bathroom was very tired looking and needs an upgrade but the room was clean and it was in a good location
Stayed 1 night in Apr 2024

2/10 Terrible

Yuki

Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ver helpful staff rooms serviced daily and are a good size handy location
Stayed 3 nights in Apr 2024

10/10 Excellent

Ponekham

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable beds. Friendly and very helpful staff.
Stayed 1 night in Mar 2024

8/10 Good

Raimey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, in the French Quarter very close to the Old Quarter. Many good places to eat, shop and sightsee nearby. The hotel staff was very friendly. However, as with many buildings in the area it is an older building, so there is a damp/moist smell. My daughter also had an allergic reaction which started when we checked in and went away when we checked out. For the rest of our stay in Hanoi we stayed in a newer hotel without any allergic reactions, so it was likely something in the hotel or the bedding that caused it.
Stayed 2 nights in Mar 2024

10/10 Excellent

christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect, very close to the lake, and shopping restaurants. Staffs are very nice. Rooms are big and clean

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