InterContinental Real Guatemala by IHG

5.0 star property
Luxury hotel with 4 restaurants, 4-minute walk to Plaza Fontabella Shopping Center
VIP Access

Choose dates to view prices

Photo gallery for InterContinental Real Guatemala by IHG

4 restaurants, breakfast, lunch, dinner served; international cuisine
Property video
4 restaurants, breakfast, lunch, dinner served; international cuisine
In-room dining
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
14 Calle 2-51 Zona 10, Guatemala City, 01010 Guatemala
  • Place, Plaza Fontabella Shopping Center
    ‪3 min walk‬
  • Place, Oakland Mall
    ‪10 min walk‬
  • Place, La Aurora Zoo
    ‪14 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Premium Room, 1 King Bed, Club Lounge Access (High Floor)

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Club Lounge Access (High Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

Classic Room, 2 Double Beds, Accessible

  • City view
  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, City View (High Floor)

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 760 sq ft
  • Sleeps 3
  • 1 Twin Bed

1 King Classic

9.2 out of 10
Wonderful
(12 reviews)
  • City view
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

2 Double Classic

9.0 out of 10
Wonderful
(33 reviews)
  • City view
  • 410 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 420 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room

  • City view
  • 420 sq ft
  • Sleeps 2
  • 1 Twin Bed

1 King Premium High Floor

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

1 King Premium City View High Floor

  • City view
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Club Lounge Access (High Floor)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

2 Double Premium High Floor

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

1 King Classic City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Club Lounge Access

  • City view
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

2 Double Classic City View

  • City view
  • 410 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Guatemala City

Located in Zona 10, InterContinental Real Guatemala by IHG is within a 5-minute walk of Plaza Fontabella Shopping Center and within 15 minutes of other popular attractions like Oakland Mall. This 238-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 4 restaurants.

What's nearby

  • Avenida La Reforma - 3 min walk - 0.2 miles
  • Plaza Fontabella Shopping Center - 3 min walk - 0.2 miles
  • Oakland Mall - 10 min walk - 0.5 miles
  • Embassy of Mexico in Guatemala - 11 min walk - 0.6 miles
  • La Aurora Zoo - 14 min walk - 0.8 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 13 min drive

Restaurants

  • ‪San Martín - ‬2 min walk
  • ‪Restaurante La Poza - ‬2 min walk
  • ‪Maya Lounge - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪The Market - ‬1 min walk

About this property

InterContinental Real Guatemala by IHG

Luxury hotel with 4 restaurants, 4-minute walk to Plaza Fontabella Shopping Center
Guests of InterContinental Real Guatemala by IHG have access to a full-service spa, 2 outdoor pools, and a children's pool. For transportation, you can make use of a shuttle from the airport to the hotel (available on request) for GTQ 144 per vehicle, as well as an area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a 24-hour gym, a sauna, and free WiFi in public areas.
48-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include iPod docks, minibars, and coffee makers.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Airport pick-up shuttle (surcharge) from 5:00 AM to 11:00 PM at scheduled times and on request
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GTQ 159 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Picasso Stone Flame Oven
  • Tanoshii
  • The Market

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Art gallery
  • Children's pool
  • Full-service spa
  • Hot tub
  • Library
  • Sauna

Family friendly

  • 2 outdoor pools
  • Children's pool
  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • Computer station
  • Conference center (6,186 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Grab bar in bathtub (33 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 15 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GTQ 1200 per pet, per stay (maximum GTQ 1200 per stay)
  • Dogs and cats only
  • 2 total (30 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for GTQ 160.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

Parking is included for 1 vehicle per reservation. A parking fee of GTQ 160 applies for each additional vehicle.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GTQ 159 per person
  • Airport shuttle fee: GTQ 144 per vehicle (maximum occupancy 3)
  • Pet fee: GTQ 1200 per pet, per stay (maximum GTQ 1200 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GTQ 160.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Guatemala InterContinental
InterContinental Guatemala
InterContinental Real Guatemala
Real Guatemala InterContinental
Real InterContinental Guatemala
Real InterContinental Hotel Guatemala
Intercontinental Guatemala City
Real Intercontinental Guatemala City
Real InterContinental Guatemala Guatemala City
Real Intercontinental Guatemala Hotel Guatemala City
Real InterContinental Guatemala Hotel
Real InterContinental Guatemala
Real InterContinental Guatemala by IHG Hotel

Frequently asked questions

Is free cancellation available at InterContinental Real Guatemala by IHG?

InterContinental Real Guatemala by IHG provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at InterContinental Real Guatemala by IHG?

As of Jan 31, 2026, prices found for a 1-night stay for 2 adults at InterContinental Real Guatemala by IHG on Feb 15, 2026 start from $159.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of InterContinental Real Guatemala by IHG?

This hotel is situated in Zona 10, just steps from Avenida La Reforma and Avia Mall, and within a short walk of Plaza Fontabella Shopping Center. You'll also find La Aurora Zoo and Paseo Cayala within a short drive.

Will I be able to park at InterContinental Real Guatemala by IHG?

Bicycle parking is also available for guests.

Is there a spa available at InterContinental Real Guatemala by IHG?

There is a full-service spa available for guests to enjoy and services include hot stone massages, sports massages, aromatherapy, and reflexology. The spa is not open daily but only on select days.

Does InterContinental Real Guatemala by IHG have a casino on the premises?

No, InterContinental Real Guatemala by IHG doesn't have a casino.

Is there an indoor pool at InterContinental Real Guatemala by IHG?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

What will couples enjoy most about a stay at InterContinental Real Guatemala by IHG?

There are many amenities for couples at this hotel, including Champagne service and in-room massages as well as 2 outdoor pools.

Does InterContinental Real Guatemala by IHG have a hot tub?

Yes, this hotel has a spa tub.

Does InterContinental Real Guatemala by IHG feature a restaurant that includes a breakfast menu?

Yes, InterContinental Real Guatemala by IHG has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Does InterContinental Real Guatemala by IHG allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at InterContinental Real Guatemala by IHG for a fee of GTQ 1200 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at InterContinental Real Guatemala by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to InterContinental Real Guatemala by IHG?

The closest major airport to InterContinental Real Guatemala by IHG is La Aurora Intl. Airport (GUA), which is 2.5 mi away (13 minutes by car).

Are there rooms with balconies at InterContinental Real Guatemala by IHG?

No, there aren't any guestrooms with balconies at InterContinental Real Guatemala by IHG.

Does InterContinental Real Guatemala by IHG have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at InterContinental Real Guatemala by IHG.

InterContinental Real Guatemala by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 718 out of 1002 reviews
Rating 8 - Good. 183 out of 1002 reviews
Rating 6 - Okay. 52 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mia

Stayed 3 nights in Dec 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Oct 2025

10/10 Excellent

Moises

Stayed 1 night in Oct 2025

10/10 Excellent

Robert, Ralston

Stayed 1 night in Sep 2025

10/10 Excellent

Carlos

Stayed 2 nights in Oct 2025

10/10 Excellent

Alba

Stayed 3 nights in Oct 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our entire experience from check-in to check out what’s phenomenal. Lezlie, member of management was extremely helpful. Guido, from the club lounge was magnificent. The pool area was very enjoyable and the jacuzzi, perfectly comfortable. We will definitely stay here again!!
Stayed 4 nights in Oct 2025

10/10 Excellent

estella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Oct 2025

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was incredibly comfortable. I really did have a slight sewage smell when i first opened the door, but it went away. Staff were great
Stayed 1 night in Oct 2025

10/10 Excellent

Enrico

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 5 nights in Sep 2025

10/10 Excellent

GEORGINA, ESCAZU

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, the lobby is just spectacular! Loved the rooms, the service the food, and perhaps the best gym I have seen in a hotel. There are a lot of restaurants around.
Stayed 2 nights in Oct 2025

10/10 Excellent

Pierre, Ottawa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great hotel with excellent service.
Stayed 5 nights in Sep 2025

10/10 Excellent

Joshua M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Sergio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not at this moment
Stayed 1 night in Sep 2025

10/10 Excellent

Rene

Stayed 1 night in Sep 2025

10/10 Excellent

john

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Alan

Stayed 1 night in Sep 2025

8/10 Good

Mingen, Potomac

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
General Average, not too much choice in breakfast, swimming pool is warm, but not as regular size.
Stayed 5 nights in Aug 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Yadira, Baldwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a good family oriented hotel. Close to different restaurants and different restaurants inside the hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ruben

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service at the restaurant was very good
Stayed 2 nights in Aug 2025

10/10 Excellent

Danielle, St. Louis Park

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Walking distance to restaurants and shopping. Hotel was clean and staff were friendly and helpful.
Stayed 3 nights in Jul 2025

8/10 Good

Arnold, Naples

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great food
Stayed 1 night in Aug 2025

10/10 Excellent

Sady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca, richland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing and the hotel was fantastic! We also went to the spa which was a wonderful experience.
Stayed 4 nights in Jun 2025