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Hotel Ciudad Vieja

3.0 star property
Colonial hotel with a rooftop terrace and a 24-hour front desk

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Photo gallery for Hotel Ciudad Vieja

Interior entrance
View from room
Property amenity
Bar (on property)
Standard Double Room, 1 Bedroom, Courtyard View | Desk, iron/ironing board, free WiFi

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
8a. Calle 3-67 Zona 10, Guatemala City, Guatemala
  • U.S. Embassy in Guatemala
    ‪5 min walk‬
  • Oakland Mall
    ‪11 min walk‬
  • La Aurora Zoo
    ‪2 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪5 min drive‬

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Room options

View all photos for Standard Room, 1 Bedroom, Ensuite, Courtyard View

Standard Room, 1 Bedroom, Ensuite, Courtyard View | Desk, iron/ironing board, free WiFi

Standard Room, 1 Bedroom, Ensuite, Courtyard View

9.8 out of 10
Exceptional
(7 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Bedroom, Courtyard View

Standard Double Room, 1 Bedroom, Courtyard View | Desk, iron/ironing board, free WiFi

Standard Double Room, 1 Bedroom, Courtyard View

9.8 out of 10
Exceptional
(11 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room Standard

Desk, iron/ironing board, free WiFi

Single Room Standard

  • Sleeps 2
  • 1 Twin Bed(s)

View all photos for Double Room Standard

Desk, iron/ironing board, free WiFi

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s) OR 2 Twin Bed(s)

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About the neighborhood

Guatemala City

Located in Zona 10, Hotel Ciudad Vieja is next to popular attractions like Embassy of Mexico in Guatemala and Hospital Herrera Llerandi. This 3-star hotel has 26 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Embassy of Mexico in Guatemala - 2 min walk - 0.1 miles
  • U.S. Embassy in Guatemala - 5 min walk - 0.3 miles
  • Plaza Fontabella Shopping Center - 8 min walk - 0.5 miles
  • Oakland Mall - 11 min walk - 0.6 miles
  • La Aurora Zoo - 2 min drive - 1.2 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 16 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Restaurante El Adobe - ‬1 min walk
  • ‪Los Cebollines - ‬8 min walk
  • ‪Carls Jr. - ‬5 min walk
  • ‪Pecorino - ‬6 min walk

About this property

Hotel Ciudad Vieja

Colonial hotel with a rooftop terrace and a 24-hour front desk
Guests of Hotel Ciudad Vieja enjoy a rooftop terrace, free WiFi in public areas, and conference space. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 25 per vehicle roundtrip. The front desk is staffed 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a terrace, and laundry facilities.
Guests can expect free WiFi and flat-screen TVs with cable channels. Desks are also included.

Languages

English, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 9 for adults and USD 9 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • AGUACATE

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Built in 1998
  • Colonial architecture
  • Reception hall
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 9 for adults and USD 9 for children
  • Airport shuttle fee: USD 25 per vehicle (roundtrip, maximum occupancy 2)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Ciudad Vieja Guatemala City
Hotel Ciudad Vieja
Ciudad Vieja Guatemala City
Hotel Ciudad Vieja Guatemala/Guatemala City
Hotel Ciudad Vieja Hotel
Hotel Ciudad Vieja Guatemala City
Hotel Ciudad Vieja Hotel Guatemala City

Frequently asked questions

Is free cancellation available at Hotel Ciudad Vieja?

Hotel Ciudad Vieja offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What's there to see within easy reach of Hotel Ciudad Vieja?

This hotel is situated in Zona 10 within a 10-minute walk of Avenida La Reforma, Plaza Fontabella Shopping Center, and Avia Mall. You'll also find La Aurora Zoo and Paseo Cayala within a short drive.

Is there parking available at Hotel Ciudad Vieja?

Yes, self parking is offered for free at the hotel.

Does Hotel Ciudad Vieja include a casino on the premises?

No, Hotel Ciudad Vieja doesn't have a casino.

Is there an indoor pool at Hotel Ciudad Vieja?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Ciudad Vieja?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include courtyard views.

Are there hot tubs at Hotel Ciudad Vieja?

No, there isn't a spa tub at this hotel.

Does Hotel Ciudad Vieja have a restaurant with a breakfast menu?

Yes, Hotel Ciudad Vieja serves a full breakfast for a surcharge each morning at AGUACATE.

Will Hotel Ciudad Vieja allow pets to stay free of charge?

No, pets aren't allowed at Hotel Ciudad Vieja.

Are there connecting rooms at Hotel Ciudad Vieja?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Ciudad Vieja?

The closest major airport to Hotel Ciudad Vieja is La Aurora Intl. Airport (GUA), which is 3.4 mi away (16 minutes by car).

Can I book a room with a balcony at Hotel Ciudad Vieja?

No, at Hotel Ciudad Vieja, there aren't any guestrooms that list a balcony.

Hotel Ciudad Vieja Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 127 out of 199 reviews
Rating 8 - Good. 52 out of 199 reviews
Rating 6 - Okay. 15 out of 199 reviews
Rating 4 - Poor. 2 out of 199 reviews
Rating 2 - Terrible. 3 out of 199 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

William Velasco

Traveled with partner
Liked: Amenities
Friendly staff every day, cleaning service, excellent informative, helpful staff
Stayed 6 nights in Mar 2025

10/10 Excellent

liliana

Stayed 2 nights in Mar 2025

10/10 Excellent

Lori

Stayed 1 night in Feb 2025

8/10 Good

Linda D.

Breakfast was wonderful, few amenities in the room
Stayed 1 night in Feb 2025

10/10 Excellent

Gerald

Stayed 3 nights in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing sorroundings!

Loved the hotel, as there are some beautiful areas where we were able to have friends over and enjoy the sorroundings and have service from the bar. Very quiet area so sleeping was great with only nature sounds.
Stayed 3 nights in Feb 2025

10/10 Excellent

Judith

Stayed 2 nights in Jan 2025

6/10 Okay

Laura

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Needs a renovation

I used to stay here pre pandemic the place has not been renovated. The rooms are dark, towels are thin, and walls and carpets are stained. The window screens do not keep mosquitoes out. Staff however, is professional and polite.
Stayed 3 nights in Jan 2025

10/10 Excellent

Juan

Stayed 1 night in Nov 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 2 nights in Nov 2024

10/10 Excellent

Zully A.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We recommend it!

We love this cozy hotel! It’s very clean, safe, and the staff is so friendly. It’s the 4th time we book it because it’s conveniently located in the best part of Guatemala City.
Stayed 1 night in Nov 2024

10/10 Excellent

Vivian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice small hotel 15 minutes from airport

It a nice small hotel 15 minutes from the airport. We always stay here first and last night. Staff is very friendly and helpful!
Stayed 1 night in Nov 2024

10/10 Excellent

Vivian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice surprise & great stay!

I thought the service was excellent. Although prior reviews said it was poor they are a very new resort and they’ve improved their service dramatically. We weren’t traveling with kids, but it is a fantastic place, if you are traveling with kids. Very nice unique themed Nordic resort, comfortable, clean, and cool weather as it’s at an elevation.
They make their own beer and serve it in a horn. :)
Lovely grounds.
Nordic ship with dining.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, lots of plants and trees, really comfortable room
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Sonya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm welcome awaits, no matter what!

This is our "go to" hotel in Guatemala City; we received a warm welcome, even at midnight!
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and comfortable hotel with a nice breakfast. There is not a lot to do in this area and we were told it would be unsafe to walk around so we mostly stayed put.
Stayed 1 night in Aug 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Big, comfortable room. Excellent service. And the complementary breakfast was delicious.
Stayed 2 nights in May 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Randall

Traveled with group
Liked: Cleanliness, staff & service, amenities
El hotel está un poco fuera de la zona rosa, pensamos que era seguro para caminar desde ahí, pero en nos recomendaron no hacerlo después de caer el sol. Por lo demás estuvo muy bien.
Stayed 2 nights in Mar 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Very clean and comfortable. Good security. Great location for medical services and close to best part of town.
Stayed 1 night in Mar 2024

8/10 Good

Dong

Traveled with group
Liked: Cleanliness, staff & service, amenities
We didn’t have a hot shower the whole time we were there…
Stayed 3 nights in Feb 2024

10/10 Excellent

Yen-Linh

Very well kept. Excellent staff. The restaurant nearby has weekend music if you’re sensitive to noise.
Stayed 3 nights in Feb 2024

10/10 Excellent

Kristin, Port Orchard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property comfortable rooms. Lovely pillows but hard beds😊
Stayed 1 night in Feb 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024