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voco Guadalajara Neruda by IHG

4.0 star property
Hotel with a restaurant, near Punto Sao Paulo Shopping Center

Choose dates to view prices

Photo gallery for voco Guadalajara Neruda by IHG

Lobby
Property video
View from property
Point of interest
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Av Pablo Neruda #2828, Guadalajara, JAL, 44630
  • Place, Midtown Jalisco
    ‪12 min walk‬
  • Place, Punto Sao Paulo Shopping Center
    ‪14 min walk‬
  • Place, US Consulate General Guadalajara
    ‪4 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room

View from room

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 248 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed (Mid Floor)

Premium Room, 1 King Bed (Mid Floor) | Free minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Mid Floor)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

View from room

Premium Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mid Floor)

Standard Room, 1 King Bed (Mid Floor) | View from room

Standard Room, 1 King Bed (Mid Floor)

  • City view
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Mobility Accessible (Mobility, High Floor)

Room, 1 Queen Bed, Mobility Accessible (Mobility, High Floor) | Free minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Mobility Accessible (Mobility, High Floor)

8.0 out of 10
Very good
(1 review)
  • City view
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor) | Free minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (High Floor)

9.8 out of 10
Exceptional
(21 reviews)
  • City view
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Mid Floor)

Standard Room, 2 Queen Beds (Mid Floor) | Free minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Mid Floor)

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (High Floor)

Standard Room, 2 Queen Beds (High Floor) | View from room

Standard Room, 2 Queen Beds (High Floor)

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Guadalajara

Located in Providencia within a short walk of Punto Sao Paulo Shopping Center, voco Guadalajara Neruda by IHG is within 2 miles (3 km) of other popular sights such as US Consulate General Guadalajara. This 104-room, 4-star hotel has a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Bosque Los Colomos - 10 min walk - 0.6 miles
  • Midtown Jalisco - 12 min walk - 0.7 miles
  • Punto Sao Paulo Shopping Center - 14 min walk - 0.8 miles
  • US Consulate General Guadalajara - 4 min drive - 1.5 miles
  • Guadalajara Country Club - 4 min drive - 2.2 miles

Getting around

  • Division del Norte Station - 4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 54 min drive

Restaurants

  • ‪Breathe - ‬1 min walk
  • Bombona2828
  • ‪Somaru - ‬3 min walk
  • ‪Mascusia Provi - ‬1 min walk
  • ‪Café Barra Café - ‬2 min walk

About this property

voco Guadalajara Neruda by IHG

Hotel with a restaurant, near Punto Sao Paulo Shopping Center
Built in 2022, the brand new voco Guadalajara Neruda by IHG features a gym, meeting rooms, and a conference center. If you drive, self parking is MXN 80 per day, and there's also an area shuttle. Front-desk staff are standing by 24/7 to assist with any requests. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, a banquet hall, and a water dispenser.
Guests can expect free WiFi and 50-inch LED TVs with cable channels. Bathrooms offer rainfall showers and hair dryers. Free minibar items, balconies, and espresso makers are also standard.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 300 m
  • Free shopping center shuttle
  • Secured, covered self parking on site (MXN 80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 7:30 AM to noon on weekends; MXN 200 to 345 for adults and MXN 110 to 113 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Querida Luna
  • Querida Luna

Things to do

  • Bicycle storage
  • Gym

Family friendly

  • Changing table
  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 5 meeting rooms
  • Conference center (980 square feet of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (33 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2022
  • Eco-friendly cleaning products used
  • No plastic water bottles
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 600 per pet, per stay
  • Dogs and cats only
  • 2 total (26 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free, per registered adult, when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 345 for adults, and MXN 110 to 113 for children
  • Covered self parking fee: MXN 80 per day (in/out privileges)
  • Pet fee: MXN 600 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 150
This property uses eco-friendly cleaning products
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 150.
  • Onsite safety features include window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Voco Neruda
Voco Guadalajara Neruda
voco Guadalajara Neruda by IHG Hotel
voco Guadalajara Neruda an IHG Hotel
voco Guadalajara Neruda by IHG Guadalajara
voco Guadalajara Neruda by IHG Hotel Guadalajara

Frequently asked questions

Are free cancellation options available at voco Guadalajara Neruda by IHG?

Voco Guadalajara Neruda by IHG provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at voco Guadalajara Neruda by IHG?

As of Feb 2, 2026, prices found for a 1-night stay for 2 adults at voco Guadalajara Neruda by IHG on Feb 15, 2026 start from $143.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of voco Guadalajara Neruda by IHG?

This hotel is situated in Providencia within a short 14-minute walk of Punto Sao Paulo Shopping Center and also 11 minutes on foot from Bosque Los Colomos. You'll also find Andares Shopping Center and Avienda Chapultepec within a short drive.

Is there parking available at voco Guadalajara Neruda by IHG?

Yes, secured parking is offered for MXN 80 per day with in/out privileges. Accessible parking, electric car charging, and bicycle parking are also available.

Does voco Guadalajara Neruda by IHG have a casino on the premises?

No, voco Guadalajara Neruda by IHG doesn't have a casino.

Is there an indoor pool at voco Guadalajara Neruda by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at voco Guadalajara Neruda by IHG?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and private dining.

Are there hot tubs at voco Guadalajara Neruda by IHG?

No, there isn't a spa tub at this hotel.

Does voco Guadalajara Neruda by IHG feature a restaurant that includes a breakfast menu?

Yes, voco Guadalajara Neruda by IHG serves a cooked-to-order breakfast for a surcharge each morning at Querida Luna.

Does voco Guadalajara Neruda by IHG allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at voco Guadalajara Neruda by IHG for a fee of MXN 600 per pet, per stay. The property also provides food and water bowls.

Does voco Guadalajara Neruda by IHG have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to voco Guadalajara Neruda by IHG?

The closest major airport to voco Guadalajara Neruda by IHG is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 16.1 mi away (54 minutes by car).

Are there rooms with balconies that I can book at voco Guadalajara Neruda by IHG?

Yes, every guestroom at voco Guadalajara Neruda by IHG comes with a balcony with some featuring city views.

voco Guadalajara Neruda by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 387 out of 472 reviews
Rating 8 - Good. 58 out of 472 reviews
Rating 6 - Okay. 12 out of 472 reviews
Rating 4 - Poor. 4 out of 472 reviews
Rating 2 - Terrible. 11 out of 472 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Luis

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
The room was clean and the beds were comfy. The waterflow from the shower was great, but the bathroom design was terrible. The shower was only half enclosed and the bathroom floors would get soaked every shower, so much so that the floors were already damaged. The rooms were a bit small, but other than the aforementioned, it was a very decent stay.
Stayed 4 nights in Nov 2025

10/10 Excellent

Adrian

Stayed 3 nights in Oct 2025

10/10 Excellent

Maria C

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect! Location service restaurant and bar!
Stayed 4 nights in Oct 2025

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff amaizing food clean hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Eduardo

Stayed 2 nights in Oct 2025

2/10 Terrible

Maira

Liked: Amenities
Disliked: Cleanliness
No cambiaron las sábanas de mi habitación por unas limpias, porque cuando nos acostamos, había pelos pubicos en la cama entre las sábanas, que asco! Que mal que no tengan buen personal de limpieza, el check in fue el 27 de oct, habitación 315. Ojalá y se lo hagan saber a la personas responsable.
Stayed 1 night in Oct 2025

10/10 Excellent

Raul

Stayed 3 nights in Oct 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, amazing views!
Stayed 2 nights in Oct 2025

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Kengo

Stayed 2 nights in Oct 2025

10/10 Excellent

Nancy

Stayed 1 night in Oct 2025

10/10 Excellent

Luis, harlingen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff! Super safe. Excellent location
Stayed 2 nights in Oct 2025

10/10 Excellent

Edgar

Stayed 2 nights in Sep 2025

10/10 Excellent

Juan carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Gloria

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Ver nice staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

ADRIAN

Stayed 1 night in Sep 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and everyone is very friendly
Stayed 3 nights in Sep 2025

10/10 Excellent

Lupe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modern hotel
Stayed 3 nights in Sep 2025

6/10 Okay

Juan

Liked: Property conditions & facilities
Disliked: Staff & service
THE RESTAURANT SERVICE WAS BAD FOR THE DESK GIRL BECAUSE NEVER BRINGING THE CRAYONS 🖍 FOR KIDS
Stayed 1 night in Sep 2025

10/10 Excellent

Jossue

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VOCO never fails to amaze me. This was my third time staying at VOCO and I will continue staying here whenever I travel to GDL. Staff is super friendly and the accommodations are simply the best. Lots of food options all around that are walkable. VOCO also has Querida Luna which is inside the hotel. Thank you VOCO! See you you guys next time
Stayed 5 nights in Sep 2025

10/10 Excellent

Braulio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Anna Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location and how safe I felt. This was our second time staying. I would definitely stay here again. All stuff was very friendly from the front desk to housekeeping to everybody at the restaurant upstairs. Juan our waiter every day at breakfast was amazing, he was very attentive and great customer service.
Stayed 3 nights in Aug 2025

10/10 Excellent

Bahram

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 2 nights in Aug 2025