Krystal Urban Guadalajara

3.5 star property
Hotel with free parking, near Minerva Roundabout
VIP Access

Choose dates to view prices

Photo gallery for Krystal Urban Guadalajara

Experience the welcoming atmosphere of Crystal Urban, where a spacious patio area invites relaxation and a beautifully landscaped garden surrounds the property.
Step up to the Crystal Urban Hotel, where a beautiful entrance welcomes you to a modern retreat.
Relax in our spacious lobby with a high ceiling, comfortable seating area, and a large bookshelf.
Stunning central staircase flanked by glass panels, set against a grid-patterned ceiling.
Enjoy a panoramic city view from the comfort of this stylish room featuring two single beds and a spacious desk area.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

Map
Av. Lopez Cotilla 2077, Arcos Vallarta, Guadalajara, JAL, 44130
  • Minerva Roundabout
    ‪10 min walk‬
  • US Consulate General Guadalajara
    ‪3 min drive‬
  • Expo Guadalajara
    ‪4 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Standard Double Room

9.0 out of 10
Wonderful
(74 reviews)
  • 279 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Double Beds

7.8 out of 10
Good
(7 reviews)
  • 549 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room

9.0 out of 10
Wonderful
(48 reviews)
  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Guadalajara

Located in Zona Minerva within a mile (2 km) of Minerva Roundabout, Krystal Urban Guadalajara is within a few miles (5 km) of other popular sights such as US Consulate General Guadalajara. This 3.5-star hotel has 140 guestrooms and offers a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Minerva Roundabout - 10 min walk - 0.6 miles
  • Applicant Service Center - 12 min walk - 0.7 miles
  • US Consulate General Guadalajara - 3 min drive - 1.9 miles
  • Expo Guadalajara - 4 min drive - 2.2 miles
  • Guadalajara Cathedral - 5 min drive - 2.6 miles

Getting around

  • Mexicaltzingo Station - 4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 33 min drive

Restaurants

  • ‪Super Salads - ‬1 min walk
  • ‪Royal Yak - ‬1 min walk
  • ‪Chili's - ‬3 min walk
  • ‪Vancouver Wings Minerva - ‬1 min walk
  • ‪La Vaca de Troya - ‬3 min walk

About this property

Krystal Urban Guadalajara

Hotel with free parking, near Minerva Roundabout
Krystal Urban Guadalajara features a 24-hour gym, free WiFi in public areas, and meeting rooms. Free parking is included with your stay. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and tours or tickets. Additional amenities include a business center, a terrace, and laundry facilities.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 305 for adults and MXN 218 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: MXN 400
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 305 for adults and MXN 218 for children
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara
Krystal Urban Hotel
Krystal Urban
Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara Guadalajara
Krystal Urban Guadalajara Hotel Guadalajara

Frequently asked questions

Are free cancellation options available at Krystal Urban Guadalajara?

Krystal Urban Guadalajara provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Krystal Urban Guadalajara?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Krystal Urban Guadalajara on Jul 28, 2025 start from $90.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Krystal Urban Guadalajara?

This hotel is situated in Zona Minerva within a short 11-minute walk of Applicant Service Center and also 15 minutes on foot from Avienda Chapultepec. You'll also find Andares Shopping Center and Minerva Roundabout within a short drive.

Is there parking available at Krystal Urban Guadalajara?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Krystal Urban Guadalajara include a casino at the property?

No, Krystal Urban Guadalajara doesn't have a casino.

Is there an indoor pool at Krystal Urban Guadalajara?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Krystal Urban Guadalajara?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and proposal/romance packages.

Does Krystal Urban Guadalajara have a hot tub?

No, this hotel doesn't have a spa tub.

Does Krystal Urban Guadalajara feature a restaurant that includes a breakfast menu?

Yes, Krystal Urban Guadalajara serves buffet breakfast each morning for a surcharge from its restaurant.

Does Krystal Urban Guadalajara allow pets to stay free of charge?

No, pets aren't allowed at Krystal Urban Guadalajara.

Does Krystal Urban Guadalajara have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Krystal Urban Guadalajara?

The closest major airport to Krystal Urban Guadalajara is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 14.3 mi away (33 minutes by car).

Can I book a room with a balcony at Krystal Urban Guadalajara?

No, there aren't any guestrooms with balconies at Krystal Urban Guadalajara.

Krystal Urban Guadalajara Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 962 out of 1426 reviews
Rating 8 - Good. 278 out of 1426 reviews
Rating 6 - Okay. 105 out of 1426 reviews
Rating 4 - Poor. 40 out of 1426 reviews
Rating 2 - Terrible. 41 out of 1426 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Stayed 1 night in Apr 2025

10/10 Excellent

Renny

Stayed 4 nights in Apr 2025

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy bien el hotel limpio y buena ubicacion
Stayed 2 nights in Apr 2025

10/10 Excellent

Arturo

Stayed 1 night in Apr 2025

10/10 Excellent

Aureliano

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Raymond A

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort

Enjoyed our stay 😁

Enjoyed our stay. Rooms were clean. Towels good but a little tattered. Restaurant service was slow late afternoon but food was good. Good location!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Marcel Guido Ferras, doral

Stayed 4 nights in Mar 2025

10/10 Excellent

Ramon

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Lorena

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Jessica

Stayed 3 nights in Mar 2025

10/10 Excellent

Adrian Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Francisco Javier

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Concierto de shakira

Todo está relativamente cerca y en buen punto de la zona de Guadalajara
Stayed 2 nights in Mar 2025

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never disappointed.
Stayed 1 night in Mar 2025

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and hard working. It's convenient to have both a restaurant and a Starbucks on property. I would always look forward to enjoying a night cap with my wife. Thank you Krystal Urban for making my wife and I feel at home!!! 😁
Stayed 3 nights in Mar 2025

10/10 Excellent

Abelardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Hilda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were excellent and I got a junior suite with a nice view! The staff were so professional and helpful. I would come back to this hotel again.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jose Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Feb 2025

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and we got a balcony in our junior suite
Stayed 1 night in Feb 2025

10/10 Excellent

Alvaro A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 2 nites and had a good time no issues staff was very helpful and very friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bn
Stayed 3 nights in Feb 2025

10/10 Excellent

Arnoldo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Work in the safety and cleaning the bathroom and better towels
Stayed 4 nights in Feb 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025