Centrally located, clean rooms. Towels a bit ragged, but clean. Grateful for the air conditioning and the east parking.
Great location on Chapultepec side of town. Llittle skimpy with towel service.
I am always happy to stay in a Krystal property. The staff are great, the rooms are comfortable and clean.
I loved the area where is located ...is surronded by nice restaurants and bars.The staff was really nice and respectful.
I like the great ubication. I don't like is that don't return the same product cup of coffee and the coffe maker is special and the cup dont same.
Everything at the property is very nice. the only concern I have is I need windows. So when I return I will book a room on the 11th or 12th floor where they have balconies other than that it’s very nice.
The friendly service of all the employees that was amazing I can mention only one because won’t be fair for the others everyone on that property was amazing, tanks to all of then my stay was a forgettable.
Location
Lo Que No Me Gustó Fue El Desayuno y También No Tienen Aire Acondicionado En La Recamara. Y No Es Nada De Bonito Como Se
Located in Zona Minerva, Krystal Urban Guadalajara is within a mile (2 km) of popular sights such as US Consulate General Guadalajara and La Minerva. This 3.5-star hotel has 140 guestrooms and offers a 24-hour gym, free in-room WiFi, and free self parking.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 7 AM to noon.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities. Housekeeping is available on request.
Krystal Urban Guadalajara features a 24-hour gym, free WiFi in public areas, and meeting rooms. Free parking is included with your stay. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include a business center, a terrace, and laundry facilities.
Estimada Karen;Agradecemos sus valiosos comentarios, que grato saber que logramos su entera satisfaccióm, esperamos verla pronto de nuevo en esta su casa Krystal Urban Guadalajara.
Centrally located, clean rooms. Towels a bit ragged, but clean. Grateful for the air conditioning and the east parking.
Good morining Miss Mireya, Thank you very much for giving us your comments after your visit. Remember that for Hotel Krystal Urban Guadalajara your opinion is the most valuable and important. We look forward to seeing you soon!
Great location on Chapultepec side of town. Llittle skimpy with towel service.
Good afternoon Mr. MarioThank you very much for giving us your comments after your visit, we apologize in advance for the inconvenience with towel.We are working on improving our service processes so that your next stay is completely pleasant. Remember that for Hotel Krystal Urban Guadalajara your opinion is the most valuable and important.
I am always happy to stay in a Krystal property. The staff are great, the rooms are comfortable and clean.
Dear Ms Christi, it is always a pleasure for us to welcome you. Thank you for choosing Krystal Urban Guadalajara Hotel, we hope to host you again soon. Best regards, Carolina Origel.
I loved the area where is located ...is surronded by nice restaurants and bars.The staff was really nice and respectful.
Dear Ms. Delia, it is a pleasure for all the staff to know that you enjoyed your visit. We will be glad to serve you again on your next visit to Guadalajara. Best regards,
I like the great ubication. I don't like is that don't return the same product cup of coffee and the coffe maker is special and the cup dont same.
Dear Mr. Rafael, we will pay special attention to your observations to improve our opportunity areas. We hope to welcome you again and provide you a completely satisfactory stay. Best regards,
Everything at the property is very nice. the only concern I have is I need windows. So when I return I will book a room on the 11th or 12th floor where they have balconies other than that it’s very nice.
Dear Mr. Steven Eric, will be a pleasure to welcome you again and provide you a totally different experience with our beautiful city view from the 12th-floor balcony. Best regards,
The friendly service of all the employees that was amazing I can mention only one because won’t be fair for the others everyone on that property was amazing, tanks to all of then my stay was a forgettable.
Dear guest, all the staff members are glad to read your comments. It will be a pleasure to serve you again on your next visit to Guadalajara. Best regards,
Location
Dear guest, it is a pleasure to read that you enjoyed our location. We hope to welcome you again soon. Best regards,
Estimada Karen;Agradecemos sus valiosos comentarios, que grato saber que logramos su entera satisfacción, esperamos verla pronto de nuevo en esta su casa Krystal Urban Guadalajara.