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Quinta Real Guadalajara

4.0 out of 5.0

Recent guest reviews

It is hard to review a hotel that belongs to a chain with very high standards. In the same way, this is one of the worst experiences in a "luxury" hotel in my life. The first night we were given a room, supposedly renovated, with no black outs in the window but the space was ample and heavily decorated. At 1:00 A.M. a strong smell of cigarettes entered the room waking us up as I'm allergic. I call the front desk and we only received a "let me check" with no real response. We detected where the smell came from and put towels to stop the smell entering. At 8:30 A.M. a new smell entered the room. I asked them to change my room and take care of the problem. No apology what so ever. I went out and returned in the afternoon just to see that the new room they gave me was next door to the smelly room. Incredible that no one took the time to understand the problem and solve it. So I asked for a new room. Also, no apology or concern from anyone. The new room had a window that faced the street. The next morning we realized that the noise for the street was unbearable. In a supposedly "luxury" hotel there were no double windows, no black outs and no customer service whatsoever. I'm a frequent traveler that enjoy nice hotels and don't mind paying the correct price for the right service and accommodations. I will never stay again in this chain, nor recommend it to anyone I know. Its a shame to confuse "luxury" with heavy decoration and pricey room service. They have so much to learn.

We stayed 2 beautiful nights in a large room with jacuzzi - the breakfast we could choose from the menu - with extra fruits and jogurth which was great. The service was extremly slow and unattended but the rest was great

Beautiful grounds, lovely pool. This was our favourite hotel of everywhere we stayed in Mexico. The building is stunning and the rooms are modern. My only criticism would be the bathroom had a shower bath which I personally don't like, however this was a small thing. Very good value for money and fast wifi.

We visited this hotel for a wedding reception. Rooms were excellent. The restaurant very good and the bar perfect. The property is truly stunning and right in the heart of the city. The prices are reasonable for a 4 to 5 star hotel.

Lucky me to find this jewel of an inn among all the rest of the hotels in Guadalajara. I searched Expedia for an hour before I discovered this private estate turned hotel named Quinta Real Guadalajara. It's a traditional upscale property complete with a smallish pool and jacuzzi next to a waterfall and a wall of plants and flowers. Mexican stones and old brick lend the "days-gone-by" feel of the inner courtyard. The courtyard is green with its grass and plants dotted by beautiful statuary Rooms vary in size and price. Some have patios on the courtyard; others have Juliette balconies.. Our room had a bathtub which also had a great shower head. Nice size bathroom with other space including a desk, bar area and mini fridge. The King size bed has a television fully in view. Large windows view the lovely garden area of the hotel. Style is old, traditional Mexican furniture. I have no complaints regarding this hotel except that the check out clerk asked me at least four times if we drank the tequila in the room. I said "no, that we don't drink." He said, "You prefer brandy?" Again I said that we don't drink. (I am diabetic and my fiancé is sober.) I wasn't called a liar but the inquisition was irritating. Another thing I loved was 24 hour room service and really good food in the dining room. Service was exceptionally wonderful. The kitchen staff even made me a cheese sandwich to-go for my long trek home. Fresh flowers were in all the rooms of the estate's common areas. Who does that these days? Quinta Real Guadalajara does. We will return.

Stayed on an overnight trip and what a suprise. Rooms were spacious, clean, and quiet. The staff was top notch and very attentive. The restaurant and bar were very good. Will absolutely be back on my next trip to Guadalajara!

Nothing short of fabulous at all points. You would never know you were in the middle of a bustling city. Grounds were beautiful, room was well kept and very comfortable snd staff were pleasant and courteous. We had such a great time.

Arrival was great, beautiful hotel. However, I had been traveling all day and was exhausted. I went to my room at 7:00 to rest and take a bath. The water was brown and dirty. I called maintenance and they tried for 30 minutes to fix it. he said he had to go downstairs and would be back in 30 minutes. He came back and said it worked. It did not. I called back down and they had to move my room across the hall to 217. The water there was brown as well. I was too tired to change again so I stayed there. The water was fixed in the morning. Then, every time /i went to my room, my key would not work and I would have to go back downstairs to get it recoded. With this caliber of hotel, I would have expected someone to say something about my room and the problems I had, but no one spoke to me. A little disappointed and was scouting the hotel for a future stay but I was not impressed. Also, location is not in a walkable area to nearby restaurants/services. The road was under construction which made it worse with no sidewalks. Hopefully that gets finished soon because the hotel really is beautiful.

So the hotel is not in the most walkable of areas, and views are not spectacular of anything other than the hotel grounds themselves which are meticulously kept after. Service can be a bit slow. All that said I had a great time at this property. I was here for a business trip and enjoyed the spacious room and the beautiful bar area. All in all it was a good stay and I would certainly return for a business trip but probably not for pleasure.

The property is well located, kept up nicely and quite beautiful but the service is sub par at best. The restaurant is slow and only services the pool area if you hunt a server down and beg them to bring you a drink. We had early Saturday morning plans and arrived to have breakfast at 7am only to learn the kitchen only provided a buffet and the buffet was not yet ready. I've had to ask for clean towels at the pool each time we swam. We spent the entire day outside of the hotel and arrived just before 6pm to our room that had not yet been cleaned. The front desk also made an error in our reservation and was calling us in the afternoon wondering why we hadn't checked out when we had extended our original stay by phone more than a week prior to arriving. Again...it's a nice property, but I think the management needs to better train staff and step up their service standards.

Av. Mexico 2727 Col. Vallarta Norte Guadalajara JAL

Hotel highlights

  • Walking distance to La Minerva
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Financial District within a short walk of La Minerva, Quinta Real Guadalajara is within a few miles (5 km) of other popular sights such as University of Guadalajara Assembly Hall. This 76-room, 4-star hotel has a restaurant, an outdoor pool, and free self parking. Expo Guadalajara and Metropolitan Cathedral are also nearby.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start weekends off right with buffet breakfast served for a fee.


Rooms

All 76 air-conditioned accommodations feature sitting areas. Guests can expect WiFi and plasma TVs with satellite channels and pay movies. Bathrooms offer hair dryers and bathrobes. Other standard amenities include refrigerators, minibars, and free local calls.


Property features

At Quinta Real Guadalajara, guests enjoy an outdoor pool, a fitness center, and WiFi in public areas. There's free parking and limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this boutique hotel include conference space, a business center, and laundry facilities.

Room options

Classic Suite, 2 Double Beds, Smoking

Full 2 | Sleeps 4

Grand Suite, 2 Double Beds, Smoking

Full 2 | Sleeps 4

Grand Suite, 2 Double Beds, Smoking

Full 2 | Sleeps 4

Classic Suite, 2 Double Beds, Smoking

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

79% of guests recommend this hotel

Total of 215 reviews