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Recent guest reviews

Modern rooms, good pricing, on a corner, on site parking.

Very nice hotel overall for the price, staff was very helpful.

Never again staying here. On my last day, I was taking a shower and in the middle of it the water stop coming out. I try to use my room phone to call infront and no one would answer, i had to grave my phone and call. The lady told me she will call back to my room and never did.

What Imlike about the property it is the casino so close. I did not like that the charged me extra for a room when I had reserved the best available from them. I did not want to waste time dealing with the staff somI ended up paying extra.

Everything very centralized and staff very friendly.

The rooms were not cleaned and the coffee brewer had a very disgusting smell.

Poor atention customer service and poor room cleaning

Good location for my business trip. Nice and clean room. Comfortable stay.

Everyone was very polite and friendly rooms where nice and clean excellent service and comfortable beds.

Every time I travel to Guadalajara, I choose this hotel because I like to gamble and it is steps away from the hotel.

Everyone was awesome! Convenient place to stay at. Food was great! The room was ok, I didn't like the bathroom and the rooms stink like sewer half of the time.

I made my reservation as pay later. It was a bad idea. the hotel sent me an email that if I didn't check in by 3 p.m. my reservation would be cancelled. I had to call orbitz to call hotel. then, when I checked in, they charge me $20 extra per room. I was very disappointed with the dishonesty from their employees. also the towels looked very old. Other than that, the hotel was okay.

Spent a nice 4 days over Christmas here. Good location too.

Av. Mariano Otero No. 2407 Zapopan JAL

Hotel highlights

  • Walking distance to Plaza del Sol
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Zona Expo within a 5-minute walk of Plaza del Sol, Hotel Estancia is within a mile (2 km) of other popular attractions like Expo Guadalajara. This 100-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception. Start each morning with cooked-to-order breakfast, available for a fee from 7 AM to 11:30 AM.


Rooms

All of Hotel Estancia's 100 individually furnished rooms provide sofa beds, minibars, and coffee makers. 43-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Select Comfort beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free newspapers, free long-distance calls, and free local calls are other standard amenities.


Property features

Guests of Hotel Estancia enjoy an outdoor pool, free WiFi in public areas, and a meeting room. For transportation, you can make use of an airport shuttle (available 24 hours) for MXN 300 per vehicle one way, as well as an airport shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, express check-in, and express check-out.

Room options

Executive Room, 2 Double Beds

2 Double Beds | Sleeps 4

Executive Room, 1 King Bed

1 King Bed | Sleeps 2

Business Suite, Multiple Beds, Refrigerator & Microwave

2 Double Beds and 1 Double Sofa Bed | Sleeps 4

Business Suite, 1 King Bed with Sofa bed, Hot Tub

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Hotel Estancia

Everyone (12) Couples (2) Family (4)
4
Family Family

Modern rooms, good pricing, on a corner, on site parking.

By on Dec 7, 2020

Review comment responded on Dec 10, 2020

Hi! Thanks for her reviews See you soon

5
Partner Couples

Very nice hotel overall for the price, staff was very helpful.

By , from California on Dec 2, 2020

Review comment responded on Dec 10, 2020

Hi Karen ! Thanks for her visit!

1
Everyone

Never again staying here. On my last day, I was taking a shower and in the middle of it the water stop coming out. I try to use my room phone to call infront and no one would answer, i had to grave my phone and call. The lady told me she will call back to my room and never did.

By on Oct 15, 2019

Review comment responded on Nov 22, 2019

Our apologies for the inconvenience

2
Partner Couples Family

What Imlike about the property it is the casino so close. I did not like that the charged me extra for a room when I had reserved the best available from them. I did not want to waste time dealing with the staff somI ended up paying extra.

By on Sep 5, 2019

5
Everyone

Everything very centralized and staff very friendly.

By on Jun 24, 2019

Review comment responded on Jun 25, 2019

Dear Guest, we apreccciate your comments, hope to see you soon!!

4
Family with small children Family

The rooms were not cleaned and the coffee brewer had a very disgusting smell.

By on May 11, 2019

Review comment responded on Jun 25, 2019

Dear Frank, we are sorry about the inconvenience, we are going to take care of the items you mention with the housekeeper

4
Everyone

By on May 5, 2019

Review comment responded on May 9, 2019

Es un placer ser sus anfitriones!

5
Business Business

By on Feb 26, 2019

Review comment responded on Mar 16, 2019

¡Estamos muy contentos de poder ser sus anfitriones! Hotel Estancia Guadalajara

3
Everyone

By on Feb 20, 2019

Review comment responded on May 1, 2019

Lamentamos no haber cumplido sus expectativas por favor déjenos saber algún número telefónico o correo electrónico en donde podamos conocer mas acerca de lo sucedido

1
Everyone

Poor atention customer service and poor room cleaning

By on Jan 3, 2019

Review comment responded on Jan 4, 2019

Good afternoon, Thank you for taking the time to share the comments about your recent visit. We assure you that for us the most important thing is your comfort, which is why we feel sad to know that your stay was not satisfactory. Each detail that comments has already been reviewed with the corresponding areas and corrections were taken to provide the quality service that our guests deserve. We hope you give us the opportunity to serve you again and make you live a completely different experience. Best regards.

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