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Capital O Nueva York, Guadalajara centro (downtown)

Property class: 2

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Reviews

6.8 out of 10

Popular amenities

  • Housekeeping

Explore the area

View in a map
43 Calz Independencia Sur Zona Centro, Guadalajara, JAL, 44890
  • Place, Guadalajara Cathedral
    ‪7 min walk‬
  • Place, Plaza de Armas
    ‪7 min walk‬
  • Place, Degollado Theater
    ‪7 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪55 min drive‬

Room options

Room

  • Sleeps 4
  • 2 Double Beds

Room

  • Sleeps 2
  • 1 Double Bed

Room

  • Sleeps 4
  • 2 Double Beds

Room

  • Sleeps 6
  • 3 Double Beds

Room

  • Sleeps 5
  • 1 Twin Bed and 2 Double Beds

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 2
  • 1 Double Bed

Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Room

  • Sleeps 5

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A modern lounge area with seating arrangements, large windows, and indoor plants.

voco Guadalajara Neruda by IHG

Providencia
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 618 reviews
$141 nightly
The price is $171
Nov 23 - Nov 24
Total with taxes and fees
voco Guadalajara Neruda by IHG

About the neighborhood

Guadalajara

Located in Downtown Guadalajara within a short walk of Guadalajara Cathedral, Capital O Nueva York, Guadalajara centro (downtown) is within a few miles (5 km) of other popular sights such as Jalisco Stadium. Guestrooms at this hotel include flat-screen TVs.

What's nearby

  • Plaza Tapatia - 5 min walk - 0.3 miles
  • Guadalajara Cathedral - 7 min walk - 0.4 miles
  • Plaza de Armas - 7 min walk - 0.4 miles
  • Degollado Theater - 7 min walk - 0.4 miles
  • Magno Centro Joyero - 7 min walk - 0.4 miles

Getting around

  • San Juan de Dios Station - 4 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 44 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Taqueria La Guadalupana - ‬1 min walk
  • ‪Hotel Janeiro - ‬4 min walk
  • ‪La Piñata - ‬5 min walk
  • ‪La Precopa Bar - ‬5 min walk

About this property

Capital O Nueva York, Guadalajara centro (downtown)

Guests of Capital O Nueva York, Guadalajara centro (downtown) have access to designated smoking areas.
Guests can expect to find 32-inch flat-screen TVs with cable channels. Ceiling fans are also included.

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  • Parking included
  • Free WiFi
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Total with taxes and fees
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Property amenities

Internet

  • Available in some public areas: Dial-up internet

Parking and transportation

  • No onsite parking available

Family friendly

  • Soundproofed rooms

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Ceiling fan
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • This property doesn't allow pets or service animals

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
  • Check-in: 1:00 PM—-anytime
  • Check-out: noon

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There is limited hot water on site.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Nueva York
OYO Hotel Nueva York Hotel
OYO Hotel Nueva York Guadalajara
OYO Hotel Nueva York Hotel Guadalajara

Frequently asked questions

What can I see around Capital O Nueva York, Guadalajara centro (downtown)?

This hotel is situated in Downtown Guadalajara, just steps from Plaza de los Mariachis, and within a 10-minute walk of Degollado Theater and Plaza de Armas. You'll also find Avienda Chapultepec and Applicant Service Center within a short drive.

Will I be able to park at Capital O Nueva York, Guadalajara centro (downtown)?

Yes, self parking is offered for free at the hotel.

Does Capital O Nueva York, Guadalajara centro (downtown) include a casino on the premises?

No, Capital O Nueva York, Guadalajara centro (downtown) doesn't have a casino.

Will I find an indoor pool at Capital O Nueva York, Guadalajara centro (downtown)?

No, there is no indoor pool at this hotel.

Is Capital O Nueva York, Guadalajara centro (downtown) a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like slippers as well as a free daily breakfast and a 24-hour gym.

Are there hot tubs at Capital O Nueva York, Guadalajara centro (downtown)?

No, there isn't a spa tub at this hotel.

Does Capital O Nueva York, Guadalajara centro (downtown) have a restaurant with a breakfast menu?

No, Capital O Nueva York, Guadalajara centro (downtown) doesn't have a restaurant that serves breakfast.

Will Capital O Nueva York, Guadalajara centro (downtown) allow pets to stay free of charge?

No, pets and service animals aren't allowed at Capital O Nueva York, Guadalajara centro (downtown).

Are there connecting rooms at Capital O Nueva York, Guadalajara centro (downtown)?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Capital O Nueva York, Guadalajara centro (downtown)?

The closest major airport to Capital O Nueva York, Guadalajara centro (downtown) is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 12.3 mi away (44 minutes by car).

Can I book a room with a balcony at Capital O Nueva York, Guadalajara centro (downtown)?

No, there aren't any guestrooms with balconies at Capital O Nueva York, Guadalajara centro (downtown).

Capital O Nueva York, Guadalajara centro (downtown) Reviews

Reviews

6.8
Rating 10 - Excellent. 31 out of 113 reviews
Rating 8 - Good. 33 out of 113 reviews
Rating 6 - Okay. 15 out of 113 reviews
Rating 4 - Poor. 13 out of 113 reviews
Rating 2 - Terrible. 21 out of 113 reviews

7.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and a great customer support team!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the price.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the price
Stayed 4 nights in May 2025
Verified review

2/10 Terrible

The room was
Stayed 3 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old building, rusted, elevator with loud noises while running, no hot water, my wife started with itchy skin, bad area too. Left the property but didn't get the a refund.
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Sure its not 3 stars hotel.. maybe zero. Terrible place to stay in the most unsafe area in Guadalajara. Old building with bad conditions. Dirty room. Unfriendly, bad behavior and aggressive some of staff. The balcony door not lock. Avoid to stay there. I don't know why, hotels.com continues to support it.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
You get what you pay for so don’t expect much and I extremely don’t recommend staying in the summer as to the no A/C. For the price it got the job done only needed a place to store my luggage, but the staff was extremely helpful and friendly. Sheets being dirty were the only thing other then the area outside being dirty
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pictures did not match reality.
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel in town

This place is a dump. Skid row out front with people sleeping on the front steps. No one at the reception desk for 20 minutes-they then hand you one towel and tell you it must be returned. Door security lock was broken off, leaving only the doorknob lock as security. Runndown halls and rooms. No smoke detector. Just terrible. I yo should be ashamed to put their brand in this dump.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una buena opción y bastante económica
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación y buen trato del personal
Stayed 3 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service
REGADERA SUOER SUCIA, HABITACION A MEDIAS LE HACE FALTA REMODELADA AL HOTEL ...
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were dirty and old Tiles in the shower were broken Dirty rooms and bathroom, I won’t stay here again
Stayed 3 nights in Jun 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Prefiero dormir en la calle que en ese hotel de mala muerte......la agua apesta,no hay Internet, las toallas parecen trapos de cocina,no hay privacidad, demasiado ruido, apesta a cigarro y ,las camas son fatales.....
Stayed 6 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
Por el precio ofrecen lo mejor que pueden, el personal es muy atento, solo que si van en tiempo de calor es mejor buscar un lugar con clima, el ventilador de mi habitación se descompuso durante la noche, la limpieza un poco cuestionable, pero por el precio no hay mucha queja.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio por el personal muy amable y atento
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Aceptan mascotas y buena atención al cliente
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Desayuno tipo americano bien
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
ESTACIONAMIENTO MUY PEQUEÑO YA QUE NOS TUVIMOS Q QUEDAR EN DOBLE FILA, PERO EL PERSONAL FUE MUY ATENTO PARA ESTACIONAR EL VEHICULO
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal siempre es muy atento
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La verdad no imaginé keno iba atener aires acondicionados Ni servicios de internet Los baños sucios y el agua muy fría
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Mucho que desear aún en base al precio, la imágenes muestran algo completamente diferente a la realidad
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo sugeriría un poco más de insumos de amenidades, ya que solo había una pieza de cada uno en el sanitario
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
EL HOTEL ES MUY ECONOMICO, POR ESO NO SE PUEDE PEDIR MAS EN INSTALACIONES, YA MUY VIEJAS, LE FALTA CLIMA A LAS HABITACIONES, PERO EL PERSONAL ES MUY AMABLE Y SERVICIAL, TIENE UNA EXCELENTE UBICACION Y BUEN DESAYUNO. SI VOLVERIA A HOSPEDARME
Stayed 3 nights in May 2026