Hotel Castilla y León

2.5 star property
Central hotel with free parking connected to a shopping center in Guadalajara

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Photo gallery for Hotel Castilla y León

Exterior detail
Interior detail
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Exterior
Shower, free toiletries, towels

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

View in a map
González Ortega #77 Colonia Centro, Guadalajara, JAL, 44100
  • Place, Guadalajara Cathedral
    ‪5 min walk‬
  • Place, Degollado Theater
    ‪9 min walk‬
  • Place, Avienda Chapultepec
    ‪7 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪48 min drive‬

Room options

Standard Room, 1 Twin Bed

  • Sleeps 2
  • 1 Twin Bed

Standard Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Guadalajara

Located in Downtown Guadalajara, Hotel Castilla y León is adjacent to Corona Market and within a 5-minute walk of Guadalajara Cathedral. The 70 rooms at this hotel include sitting areas, TVs, and pillowtop beds. It's connected to a shopping center in central Guadalajara and also close to Avienda Chapultepec and Applicant Service Center.

What's nearby

  • Guadalajara Cathedral - 5 min walk - 0.3 miles
  • Plaza de Armas - 5 min walk - 0.3 miles
  • Degollado Theater - 9 min walk - 0.5 miles
  • Avienda Chapultepec - 3 min drive - 1.5 miles
  • Applicant Service Center - 3 min drive - 1.7 miles

Getting around

  • Plaza Universidad Station - 6 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 32 min drive

Restaurants

  • ‪Taquería Rigo's - ‬3 min walk
  • ‪Café La Flor de Córdoba Santa Mónica - ‬2 min walk
  • ‪Play pizza - ‬3 min walk
  • ‪La Bottega de Caffé | Fresh Coffee - ‬2 min walk
  • ‪Restaurante Gemma - ‬3 min walk

About this property

Hotel Castilla y León

Central hotel with free parking connected to a shopping center in Guadalajara
Hotel Castilla y León features free WiFi in public areas, meeting rooms, and conference space. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include express check-out and a porter/bellhop.
32-inch TVs come with cable channels. Pillowtop beds grant a restful night's sleep and bathrooms offer free toiletries. Other standard amenities include sitting areas and safes.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Free self parking on site
  • Limited onsite parking

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1970
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Room service

More

  • Access via exterior corridors
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3 PM—-11:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Castilla y Leon Guadalajara
Hotel Castilla y Leon
Hotel Castilla y Leon Guadalajara
Hotel Castilla y Leon
Hotel Castilla y León Hotel
Hotel Castilla y León Guadalajara
Hotel Castilla y León Hotel Guadalajara

Frequently asked questions

Is free cancellation available at Hotel Castilla y León?

Hotel Castilla y León provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What's there to do close to Hotel Castilla y León?

This hotel is situated in Downtown Guadalajara, just steps from Corona Market and Guadalajara Plaza, and within a short walk of Guadalajara Cathedral. You'll also find Avienda Chapultepec and Applicant Service Center within a short drive.

Will I be able to park at Hotel Castilla y León?

Yes, self parking is offered for free at the hotel.

Does Hotel Castilla y León feature a casino at the property?

No, Hotel Castilla y León doesn't have a casino.

Is there an indoor pool at Hotel Castilla y León?

No, there is no indoor pool at this hotel.

Is Hotel Castilla y León a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as concierge services and a 24-hour front desk.

Are there hot tubs at Hotel Castilla y León?

No, this hotel doesn't have a spa tub.

Does Hotel Castilla y León have a restaurant that serves breakfast?

No, Hotel Castilla y León doesn't have a restaurant that serves breakfast.

Does Hotel Castilla y León allow pets to stay free of charge?

No, pets aren't allowed at Hotel Castilla y León.

Does Hotel Castilla y León have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Castilla y León?

The closest major airport to Hotel Castilla y León is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 12.3 mi away (32 minutes by car).

Can I book a room with a balcony at Hotel Castilla y León?

No, there aren't any guestrooms with balconies at Hotel Castilla y León.

Reviews

Hotel Castilla y León Reviews

6.4

6.4/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities
Rating 10 - Excellent. 63 out of 545 reviews
Rating 8 - Good. 161 out of 545 reviews
Rating 6 - Okay. 175 out of 545 reviews
Rating 4 - Poor. 65 out of 545 reviews
Rating 2 - Terrible. 81 out of 545 reviews

Reviews

2/10 Terrible

Abygail

Disliked: Cleanliness
Stayed 2 nights in Apr 2023

2/10 Terrible

rafael o.

Stayed 9 nights in Dec 2020

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2020

8/10 Good

MarioFelix

Liked: Cleanliness
I like the location and the access to a very important places to visit and you can go walking. My room looked poor on some of the furniture and bed sheets.
Stayed 1 night in Mar 2020

8/10 Good

Robert, Ajijic, Mexico

Liked: Staff & service, property conditions & facilities
I've lived in Mexico 13 years. For the price it is a GREAT deal. My room was small with a king bed but the location is great. I would make this my first choice for a discount hotel anytime I go to Guadalajara. The staff jumped at every one of my requests, polite, friendly, clean. Walk out the door to the corner and have great coffee. 10 Blocks from San Juan de Dios the largest market in Mexico. I can't say enough and I travel often.
Stayed 1 night in Mar 2020

10/10 Excellent

Jahir Fernando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción en Guadalajara

Buena ubicación. Relación calidad precio aceptable. Trato amable del personal. El hotel atendió nuestro requerimiento en cuanto a asignación de habitación y otros.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping and sights. Clean. Quiet.
Stayed 3 nights in Feb 2020

2/10 Terrible

Cesar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place Very Dirt and noise
Stayed 3 nights in Dec 2019

4/10 Poor

Cesar

Disliked: Staff & service

Nomás me toco mal servicio

Ojalá se mejore el trato, Diana, se la pasa en el celular, le solicite Shampo y fue Omisa.
Stayed 1 night in Dec 2019

4/10 Poor

Cesar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pase muy mala noche.

Muy rudas las Srita. Lourdes y Diana, parecen las dueñas del hotel. No me pusieron shampo
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I did like the property location, very close to a downtown very important and beautiful places. I didn’t like that the bell man didn’t show or or explain to me all the amenities of the room, the restroom was very uncomfortable, the shower didn’t work properly, it was no hot water , window facing to a street was broken, it was a strong noice around 2 to 3 early morning, the tv was not working, very poor service.
Stayed 1 night in Sep 2019

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
The smell was not good I didn’t fill safe in the room
Stayed 1 night in Aug 2019

10/10 Excellent

Nancy Saharaim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Stayed 2 nights in Jun 2019

2/10 Terrible

Gerard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

This hotel Castilla y Leon advertised and used the building across the street... the actual building is much old and dirty... no elevator. The younger lady front desk clerk during afternoon was rude and lazy with attitude Sink broken , drapes curtain dirty. Beds were lumpy and worn-out. TV were not working. They hide the remote for AC and made me do multiple trips down to the front desk then no remote avail at all.. this hotel is like old care home facility. I was pissed and upset ... DO NOT WASTE YOUR TIME AND MONEY. The price you pay is not worth it.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk has been nice and helpful on what to do in the city. Hotel was very clean as well as the room. Though we didn't spend too much time in the hotel, other than sleeping but it left a good impression on us! Our sheets, towels and surfaces of desk, counter and bathroom were all regularly cleaned during our stay and the best thing is very close to dowtonw.
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Worst service

Terrible experience, people at the front desk are rude, the first room I had, the AC and fan were broken. Later the only person that was kind, gave me a new room that was miles better. For saving a penny, don't make the same mistake that I did and stay in a better hotel. It was clean thou.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Everything was great the only thing that could be improved is the foul smell at the entrance. It smelled like urine! That's just bad presentation.
Stayed 1 night in Dec 2018

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Kevin, Redondo Beach CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice friendly staff. Great location. Small room but great for the price.
Stayed 3 nights in Jul 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE HOTEL IS AFFORDABLE, BUT AT NIGHT ALL SURROUNDING AROUND THE HOTEL ARE SOLITARY.
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveler

Stayed 1 night in Apr 2018

4/10 Poor

Franky, fresno ca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

only if you are in a budget

the only good thing about this hotel is that is in the center of downtown alot of stores next to it but the bed is to small not so clean and loud
Stayed 1 night in Mar 2018

2/10 Terrible

maria, 5434 leon dr. sun valley nevada 89443

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scary

Duty, bugs, smell so bad, matress terrible.....next day we left the hotel
Stayed 7 nights in Dec 2017