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Hotel Castilla y León

2.5 star property

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Photo gallery for Hotel Castilla y León

Interior detail
Exterior
Shower, free toiletries, towels
Standard Double Room, 2 Double Beds | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Exterior detail

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Business services
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
González Ortega #77 Colonia Centro, Guadalajara, JAL, 44100
  • Place, Guadalajara Cathedral
    ‪5 min walk‬
  • Place, Plaza de Armas
    ‪5 min walk‬
  • Place, Degollado Theater
    ‪9 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 Twin Bed

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Guadalajara

Located in Downtown Guadalajara within a 5-minute walk of Guadalajara Cathedral, Hotel Castilla y León is within a few miles (5 km) of other popular sights like Minerva Roundabout. The 70 rooms at this hotel include sitting areas, TVs, and pillowtop beds. It's connected to a shopping center in central Guadalajara and also close to Avienda Chapultepec and Applicant Service Center.

What's nearby

  • Corona Market - 2 min walk - 0.1 miles
  • Guadalajara Cathedral - 5 min walk - 0.3 miles
  • Plaza de Armas - 5 min walk - 0.3 miles
  • Plaza de la Liberacion - 7 min walk - 0.4 miles
  • Degollado Theater - 9 min walk - 0.5 miles

Getting around

  • Plaza Universidad Station - 6 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 32 min drive

Restaurants

  • ‪Alma Jalisco - ‬2 min walk
  • ‪Taquería Rigo's - ‬3 min walk
  • ‪Café La Flor de Córdoba Santa Mónica - ‬2 min walk
  • ‪Play pizza - ‬3 min walk
  • ‪Refresquería TITA - ‬3 min walk

About this property

Hotel Castilla y León

Hotel Castilla y León features free WiFi in public areas, meeting rooms, and conference space. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. Additional amenities include express check-out and a porter/bellhop.
32-inch TVs come with cable channels. Pillowtop beds grant a restful night's sleep and bathrooms offer free toiletries. Other standard amenities include sitting areas and safes.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Free self parking on site
  • Limited onsite self parking

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1970
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Room service

More

  • Access via exterior corridors
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3 PM—-11:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Castilla y Leon Guadalajara

Hotel Castilla y Leon

Hotel Castilla y Leon Guadalajara

Hotel Castilla y Leon

Hotel Castilla y León Hotel

Hotel Castilla y León Guadalajara

Hotel Castilla y León Hotel Guadalajara

Frequently asked questions

Is free cancellation available at Hotel Castilla y León?

Hotel Castilla y León provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What's there to do close to Hotel Castilla y León?

This hotel is situated in Downtown Guadalajara, just steps from Corona Market and Palacio Municipal de Guadalajara, and within a short walk of Degollado Theater. You'll also find Avienda Chapultepec and Applicant Service Center within a short drive.

Is parking available on site at Hotel Castilla y León?

Yes, self parking is offered for free at the hotel.

Does Hotel Castilla y León feature a casino at the property?

No, Hotel Castilla y León doesn't have a casino.

Is there an indoor pool at Hotel Castilla y León?

No, there is no indoor pool at this hotel.

Is Hotel Castilla y León good for couples?

Amenities at this hotel that appeal to couples include a pillowtop mattress and concierge services.

Does Hotel Castilla y León have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Castilla y León have a restaurant that serves breakfast?

No, Hotel Castilla y León doesn't have a restaurant that serves breakfast.

Does Hotel Castilla y León allow pets to stay free of charge?

No, pets aren't allowed at Hotel Castilla y León.

Does Hotel Castilla y León have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Castilla y León?

The closest major airport to Hotel Castilla y León is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 12.3 mi away (32 minutes by car).

Are there rooms with balconies that I can book at Hotel Castilla y León?

No, you won't find guestrooms with balconies at Hotel Castilla y León.

Hotel Castilla y León Reviews

Reviews

6.4
Rating 10 - Excellent. 63 out of 545 reviews
Rating 8 - Good. 161 out of 545 reviews
Rating 6 - Okay. 175 out of 545 reviews
Rating 4 - Poor. 65 out of 545 reviews
Rating 2 - Terrible. 81 out of 545 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities, room comfort

Deteriorado

Esta es la tercera vez que visitó este hotel y la verdad cada vez está peor , más deteriorado, sábanas rotas , el vitropiso del piso de las escaleras de la estrata están todos rotos y sueltos , lo único bueno es que está muy céntrico , pero ps está pasable por el precio ( si reservas por internet ,por qué si no es así ,no vale la.pena ya que el hotel por si solo cobra casi $700 la noche)
Stayed 1 night in Feb 2021
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service
LLamé para cancelar y NO ME CANCELARON LA RESERVACIÓN. TAMBIEN LES MANDÉ MENSAJE POR CORREO. ME LA COBRARON SIN UTILIZAR EL HOTEL. ESA ES MI MOLESTIA.
Stayed 1 night in Jan 2021
Verified

8/10 Good

Leticia

Liked: Cleanliness, staff & service

Oportuno

La cama muy incomoda pero con el cansancio no se siente jijiji, muy buen precio siempre y cuando lo haga en linea, muy centrico, personal amable, tranquilo.
Stayed 4 nights in Sep 2020
Verified

10/10 Excellent

ROSALBA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO ME ENCANTO, LA FACHADA DEL LUGAR HACE PENSAR OTRA COSA PERO YA ESTANDO ADENTRO MUY BONITO, LUGAR TRANQUILO, LO RECOMIENDO PARA DORMIR
Stayed 1 night in Sep 2020
Verified

6/10 Okay

Rosendo

Liked: Cleanliness

Problemas con el check in

Me hicieron la reservación u pago online. Cuando llego al hotel resulta que aparece como no pagada y aunque les mostré la información donde decía pagada insistían que no, me tuvieron esperando como 35 min En lo que arreglaron eso y por fin me dejaron tomar mi habitación.
Stayed 1 night in Sep 2020
Verified

8/10 Good

MarioFelix

Liked: Cleanliness
I like the location and the access to a very important places to visit and you can go walking. My room looked poor on some of the furniture and bed sheets.
Stayed 1 night in Mar 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésima experiencia

Las fotos del hotel muy bonitas...pero al llegar...todo lo contrario!...feas habitaciones con sábanas rotas y el baño percudido de mugre!...pésima experiencia...
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
habia cucarachas en el establecimiento nunca me habia pasado en estancias pasadas
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities
I've lived in Mexico 13 years. For the price it is a GREAT deal. My room was small with a king bed but the location is great. I would make this my first choice for a discount hotel anytime I go to Guadalajara. The staff jumped at every one of my requests, polite, friendly, clean. Walk out the door to the corner and have great coffee. 10 Blocks from San Juan de Dios the largest market in Mexico. I can't say enough and I travel often.
Stayed 1 night in Mar 2020
Verified

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy sucio el colchón. Servicio pésimo y las almohadas horribles.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En las noches se escucha mucho ruido, el servicio en general bien. Limpio y el personal atento tiene muy buena ubicacion se puede desplazar caminando al centro
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Jahir Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción en Guadalajara

Buena ubicación. Relación calidad precio aceptable. Trato amable del personal. El hotel atendió nuestro requerimiento en cuanto a asignación de habitación y otros.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho el hotel por la zona en que se encuentra muy cerca de todo, la atencion, muy limpio todo tambien. Claro que vuelvo al hotel castilla y leon👌👍
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping and sights. Clean. Quiet.
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Disliked: Staff & service
El aseo no me gustó. Lo que me gustó fue a tranquilidad
Stayed 2 nights in Jan 2020
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mobiliario viejo. Aseo insuficiente. Ropa de cama no muy limpia y problemas con el agua caliente
Stayed 1 night in Jan 2020
Verified

8/10 Good

EVC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es cordial y amable. El hotel tiene una buena ubicación.
Stayed 8 nights in Dec 2019
Verified

6/10 Okay

Alejandro

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Mala estancia

En general estuvo regular, sé que no es un hotel de lujo pero hay cosas básicas que deben asegurar, no había reglamento, había gente gritando y corriendo por los pasillos en la noche y muy temprano, no dejaban dormir y nadie ponía orden, las toallas estaban rotas, la verdad no me gustó nada, muy incómodo.
Stayed 8 nights in Dec 2019
Verified

2/10 Terrible

Ana Rosalia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mala experiencia

La verdad esperaba más del hotel, esta muy descuidado, todo esta muy desgastado, poca higiene hay cucarachas y pulgas además de una gotera en el techo, no me gusto para nada.
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Es muy céntrico. Falta cambiar colchones, almohadas, sábanas, cortina del baño, barrer. Vi un ratón
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Cesar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place Very Dirt and noise
Stayed 3 nights in Dec 2019
Verified

4/10 Poor

Cesar

Disliked: Staff & service

Nomás me toco mal servicio

Ojalá se mejore el trato, Diana, se la pasa en el celular, le solicite Shampo y fue Omisa.
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Cesar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pase muy mala noche.

Muy rudas las Srita. Lourdes y Diana, parecen las dueñas del hotel. No me pusieron shampo
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Xoctchil Norelia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No lo recomiendo

Olia feo sucio mal muy mal
Stayed 1 night in Nov 2019
Verified

8/10 Good

Luis Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente ubicacion y servicio
Stayed 2 nights in Nov 2019

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