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Hard Rock Hotel Guadalajara

Property class: 4
VIP Access

Choose dates to view prices

Photo gallery for Hard Rock Hotel Guadalajara

A rooftop pool area with lounge chairs and umbrellas, overlooking a cityscape at dusk.
Property video
A spacious lobby with a central seating area, a spiral staircase, and a high ceiling with a star-like design.
A modern hotel with a distinctive purple and white facade, large glass windows, and a rooftop parking area.
A modern lounge area with leather sofas, a coffee table, and a large TV screen displaying a band.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040
  • Place, La Gran Plaza Fashion Mall
    ‪12 min walk‬
  • Place, Plaza Galerias Guadalajara Shopping Center
    ‪8 min drive‬
  • Place, US Consulate General Guadalajara
    ‪9 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪57 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Room

A hotel room with a bed, a TV, a desk with a chair, a table with chairs, and a window with curtains.

Superior Room

9.4 out of 10
Exceptional
(140 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with a bed, a desk, a chair, a TV, and a large window.

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(52 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a red sofa, a TV, and a window with curtains.

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(47 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds (Gold)

A hotel room with a bed, a desk, a chair, a TV, and a large window.

Deluxe Room, 2 Queen Beds (Gold)

8.8 out of 10
Excellent
(17 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Gold)

A hotel room with a bed, a desk, a chair, a red sofa, a TV, and a window with curtains.

Deluxe Room, 1 King Bed (Gold)

9.2 out of 10
Wonderful
(35 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds (Rock Royalty)

A hotel room with a bed, a desk, a chair, a TV, and a large window.

Deluxe Room, 2 Queen Beds (Rock Royalty)

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Rock Royalty)

A hotel room with a bed, a desk, a chair, a red sofa, a TV, and a window with curtains.

Deluxe Room, 1 King Bed (Rock Royalty)

7.8 out of 10
Good
(7 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds (Gold)

A modern bathroom with a glass-enclosed shower, a white sink, and a large mirror.

Deluxe Room, 2 Queen Beds (Gold)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe King Room

A hotel room with a wooden vanity, a refrigerator, a coffee maker, and a mirror.

Deluxe King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King Room Rock Royalty

A hotel room with a bed, a desk, a chair, a red sofa, and a dining area with a table and chairs.

Deluxe King Room Rock Royalty

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Exterior

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About the neighborhood

Zapopan

Hard Rock Hotel Guadalajara places you within 3 miles (5 km) of popular attractions like Minerva Roundabout and Expo Guadalajara. This 348-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool. It's connected to the convention center in central Zapopan and also close to World Trade Center.

What's nearby

  • Royal Hospital San José - 10 min walk - 0.6 miles
  • La Gran Plaza Fashion Mall - 12 min walk - 0.7 miles
  • Glorieta Chapalita - 3 min drive - 1.0 mile
  • Plaza Galerias Guadalajara Shopping Center - 8 min drive - 1.7 miles
  • US Consulate General Guadalajara - 9 min drive - 2.4 miles

Getting around

  • Mexicaltzingo Station - 7 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 47 min drive

Restaurants

  • ‪Mr. Pampas - ‬18 min walk
  • ‪Sessions - ‬1 min walk
  • ‪Maria Bonita Cantina Restaurante - ‬8 min walk
  • ‪Hermanas Coraje Restaurante - ‬16 min walk
  • ‪Mono De Mar - ‬18 min walk

About this property

Hard Rock Hotel Guadalajara

Guests of Hard Rock Hotel Guadalajara enjoy a full-service spa, an outdoor pool, and a gym. Parking is MXN 60 per day (MXN 60 per day for valet parking)—but if you prefer not to drive, catch a ride in the shuttle from the hotel to the airport (available 24 hours) for MXN 650 per vehicle. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and litter boxes. Other amenities at this spa hotel include a rooftop terrace, free WiFi in public areas, and meeting rooms.
49-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free minibar items, coffee makers, and safes.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Similar properties

Exterior
Holiday Inn Guadalajara Patria Universidad by IHG
Zapopan
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,075 reviews
$85 nightly
The price is $103
Oct 4 - Oct 5
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Self parking on site (MXN 60 per day)
  • Covered valet parking on site (MXN 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: MXN 360 for adults and MXN 180 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sessions

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 5:00 AM and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1400 per pet (varies based on length of stay), plus a deposit of MXN 2000 per stay
  • Dogs and cats only
  • 1 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls and litter boxes are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 360 for adults and MXN 180 for children
  • Airport shuttle fee: MXN 650 per vehicle (maximum occupancy 4)
  • Self parking fee: MXN 60 per day
  • Covered valet parking fee: MXN 60 per day (in/out privileges)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1400 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 5:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hard Rock Hotel Guadalajara Zapopan
Hard Rock Guadalajara Zapopan
Hotel Hard Rock Hotel Guadalajara Zapopan
Zapopan Hard Rock Hotel Guadalajara Hotel
Hard Rock Guadalajara
Hotel Hard Rock Hotel Guadalajara
Hard Rock Guadalajara Zapopan

Frequently asked questions

Is a free cancellation option available at Hard Rock Hotel Guadalajara?

Hard Rock Hotel Guadalajara provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hard Rock Hotel Guadalajara?

As of Sep 6, 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Guadalajara on Oct 1, 2026 start from $163, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hard Rock Hotel Guadalajara?

This hotel is located in Zapopan within a short 15-minute walk of La Gran Plaza Fashion Mall. You'll also find Andares Shopping Center and Minerva Roundabout within a short drive.

Is there parking available at Hard Rock Hotel Guadalajara?

Yes, valet parking is offered for MXN 60 per day and self parking is available for MXN 60 per day. Wheelchair-accessible parking is also available for guests.

Is a spa located at Hard Rock Hotel Guadalajara?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, aromatherapy, and reflexology.

Does Hard Rock Hotel Guadalajara have a casino?

No, Hard Rock Hotel Guadalajara doesn't have a casino.

Is there an indoor pool at Hard Rock Hotel Guadalajara?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 7:00 PM.

Is Hard Rock Hotel Guadalajara a good place to stay for couples?

There are many amenities for couples at this hotel, including a restaurant and an outdoor pool plus some guestrooms feature a private indoor hot tub.

Does Hard Rock Hotel Guadalajara have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Hard Rock Hotel Guadalajara feature a restaurant that includes a breakfast menu?

Yes, Hard Rock Hotel Guadalajara serves buffet breakfast for a surcharge each morning at Sessions.

Does Hard Rock Hotel Guadalajara allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hard Rock Hotel Guadalajara for a fee of MXN 1400 per pet, per day. The property also provides food and water bowls and litter boxes. A deposit of MXN 2000 per stay is collected.

Does Hard Rock Hotel Guadalajara have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hard Rock Hotel Guadalajara?

The closest major airport to Hard Rock Hotel Guadalajara is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 14.9 mi away (47 minutes by car).

Are there rooms with balconies at Hard Rock Hotel Guadalajara?

No, there aren't any guestrooms at Hard Rock Hotel Guadalajara that offer a balcony.

Hard Rock Hotel Guadalajara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2002 out of 2757 reviews
Rating 8 - Good. 392 out of 2757 reviews
Rating 6 - Okay. 199 out of 2757 reviews
Rating 4 - Poor. 94 out of 2757 reviews
Rating 2 - Terrible. 70 out of 2757 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Mario Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente Hotel.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and the food was delicious
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Anam

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the best!!! The staff were always resourceful and their hospitality was above all the best.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, outdoor area was great and location was great overall great place
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Daniel

Very pleasant stay !
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was polite and very professional. The live music was a nice touch. Would stay here again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, outdoor pool air conditioning great customer service great hotel
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jesus Yovani

Liked: Cleanliness, property conditions & facilities
Hotel was great in general. Room was awesome, clean, nice view.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Staff and hotel is amazing!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Ana Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like everything from the hotel, specially the staff they are super friendly and helpful. The staff from the bar very attentive. They always have entertainment.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Jose Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente todo.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room | Staff | Outdoor pool | Breakfast
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Arely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a wonderful experience to have everything we wanted and didn’t know we needed, LIVE MUSIC, a few steps away. Great brother/sister trip.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I was really good
Stayed 1 night in May 2026
Verified review

10/10 Excellent

EUGENIA BERENICE GONZALEZ

Liked: Cleanliness
Excelente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great vibe!!!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Marleidis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Karla

Liked: Cleanliness, amenities, property conditions & facilities
Amazing view and nice place
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

ISAAC ALEXIS ALVAREZ

Excelente
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Raul Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Leticia Yanet

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and all the staff was amazing. Very polite and friendly
Stayed 1 night in Jan 2026

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