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Hard Rock Hotel Guadalajara

4.0 star property

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Photo gallery for Hard Rock Hotel Guadalajara

Rooftop terrace
Property video
Lobby
Building design
Daily buffet breakfast (MXN 340 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040
  • Place, National Chamber of Commerce
    ‪9 min walk‬
  • Place, La Gran Plaza Fashion Mall
    ‪12 min walk‬
  • Place, Plaza Galerias Guadalajara Shopping Center
    ‪2 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪26 min drive‬

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About the neighborhood

Zapopan

Hard Rock Hotel Guadalajara places you within 3 miles (5 km) of popular attractions like Minerva Roundabout and Expo Guadalajara. This 348-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool. It's connected to the convention center in central Zapopan and also close to World Trade Center.

What's nearby

  • National Chamber of Commerce - 9 min walk - 0.5 miles
  • La Gran Plaza Fashion Mall - 12 min walk - 0.7 miles
  • Glorieta Chapalita - 2 min drive - 1.0 mile
  • Plaza Galerias Guadalajara Shopping Center - 2 min drive - 1.5 miles
  • US Consulate General Guadalajara - 3 min drive - 1.7 miles

Getting around

  • Mexicaltzingo Station - 7 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 47 min drive

Restaurants

  • ‪Tacos los Juanes - ‬20 min walk
  • ‪Utc-6 Bar Hotel Hard Rock - ‬1 min walk
  • ‪Tacos al vapor Florencia - ‬20 min walk
  • ‪Mr. Pampas - ‬18 min walk
  • ‪El Socio - ‬17 min walk

About this property

Hard Rock Hotel Guadalajara

Guests of Hard Rock Hotel Guadalajara enjoy a full-service spa, an outdoor pool, and a gym. Parking is MXN 60 per day (MXN 60 per day for valet parking)—but if you prefer not to drive, catch a ride in the shuttle from the hotel to the airport (available 24 hours) for MXN 650 per vehicle. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and litter boxes. Other amenities at this spa hotel include a rooftop terrace, free WiFi in public areas, and meeting rooms.
49-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free minibar items, coffee makers, and safes.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Self parking on site (MXN 60 per day)
  • Covered valet parking on site (MXN 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: MXN 340 for adults and MXN 150 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sessions

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 5:00 AM and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1400 per pet (varies based on length of stay), plus a deposit of MXN 2000 per stay
  • Dogs and cats only
  • 1 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls and litter boxes are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 340 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 650 per vehicle (maximum occupancy 4)
  • Self parking fee: MXN 60 per day
  • Covered valet parking fee: MXN 60 per day (in/out privileges)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1400 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 5:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hard Rock Hotel Guadalajara Zapopan
Hard Rock Guadalajara Zapopan
Hotel Hard Rock Hotel Guadalajara Zapopan
Zapopan Hard Rock Hotel Guadalajara Hotel
Hard Rock Guadalajara
Hotel Hard Rock Hotel Guadalajara
Hard Rock Guadalajara Zapopan

Frequently asked questions

Is a free cancellation option available at Hard Rock Hotel Guadalajara?

Hard Rock Hotel Guadalajara provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hard Rock Hotel Guadalajara?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Guadalajara on Apr 19, 2026 start from $174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hard Rock Hotel Guadalajara?

This hotel is located in Zapopan within a short 15-minute walk of La Gran Plaza Fashion Mall. You'll also find Andares Shopping Center and Minerva Roundabout within a short drive.

Is there parking available at Hard Rock Hotel Guadalajara?

Yes, covered valet parking is offered for MXN 60 per day with in/out privileges. Accessible parking is also available for guests.

Is a spa located at Hard Rock Hotel Guadalajara?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, reflexology, and aromatherapy.

Does Hard Rock Hotel Guadalajara have a casino?

No, Hard Rock Hotel Guadalajara doesn't have a casino.

Is there an indoor pool at Hard Rock Hotel Guadalajara?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 7:00 PM.

What will couples enjoy most about a stay at Hard Rock Hotel Guadalajara?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Does Hard Rock Hotel Guadalajara have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Hard Rock Hotel Guadalajara feature a restaurant that includes a breakfast menu?

Yes, Hard Rock Hotel Guadalajara serves buffet breakfast for a surcharge each morning at Sessions.

Does Hard Rock Hotel Guadalajara allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hard Rock Hotel Guadalajara for a fee of MXN 1400 per pet, per day. The property also provides food and water bowls and litter boxes. A deposit of MXN 2000 per stay is collected.

Are there connecting rooms at Hard Rock Hotel Guadalajara?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hard Rock Hotel Guadalajara?

The closest major airport to Hard Rock Hotel Guadalajara is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 14.9 mi away (47 minutes by car).

Can I book a room with a balcony at Hard Rock Hotel Guadalajara?

No, there aren't any guestrooms with balconies at Hard Rock Hotel Guadalajara.

Hard Rock Hotel Guadalajara Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1914 out of 2677 reviews
Rating 8 - Good. 392 out of 2677 reviews
Rating 6 - Okay. 199 out of 2677 reviews
Rating 4 - Poor. 95 out of 2677 reviews
Rating 2 - Terrible. 77 out of 2677 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Roei

Stayed 2 nights in Feb 2026

10/10 Excellent

Salvador

Stayed 3 nights in Nov 2025

10/10 Excellent

Israel

Stayed 2 nights in Dec 2025

10/10 Excellent

Francisco

Stayed 1 night in Dec 2025

10/10 Excellent

Julian

Liked: Cleanliness, property conditions & facilities
The place is very clean. I enjoy the servers. The food was excellent. The people are friendly.
Stayed 4 nights in Dec 2025

10/10 Excellent

Benny

Stayed 2 nights in Dec 2025

10/10 Excellent

Irma

Stayed 2 nights in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Vien
Stayed 1 night in Dec 2025

6/10 Okay

Nallely

Liked: Staff & service
Disliked: Property conditions & facilities
I always stay here. This stay, however, one of the rooms I booked had
Stayed 1 night in Dec 2025

10/10 Excellent

Yanet

Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Very pleasant stay !
Stayed 4 nights in Dec 2025

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2025

4/10 Poor

Omar

Stayed 1 night in Nov 2025

8/10 Good

Yelena A.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo excelente, el desayuno buffet muy rico. Mi unico problema fue cin la limpieza del baño estaba un poco sucio para mi es indispensable que un baño en um hotel este impecable.
Stayed 1 night in Dec 2025

10/10 Excellent

Hamish

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very good. Great stuff very friendly. Will be back
Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Dec 2025

10/10 Excellent

Juana

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful and very warming
Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room | Staff | Outdoor pool | Breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

JASON

Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Stayed 1 night in Dec 2025

10/10 Excellent

Mariajose

Liked: Cleanliness, property conditions & facilities
Great environment
Stayed 4 nights in Nov 2025

6/10 Okay

Abraham

Stayed 4 nights in Nov 2025

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleanest and good customer service
Stayed 3 nights in Oct 2025

10/10 Excellent

Linda

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Amazing!!!!! Wonderful Hotel, staff was very friendly and accommodating. Restaurants were great, food was delicious, very impressed with overall experience. A++++
Stayed 3 nights in Nov 2025

10/10 Excellent

Benjamin

Stayed 1 night in Nov 2025

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