Hard Rock Hotel Guadalajara

Pet-friendly hotel with a full-service spa connected to the convention center in Zapopan

Choose dates to view prices

Where to?

Dates

August 2025

September 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pet friendly
Bar
Parking available
Spa

Explore the area

Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040

US Consulate General Guadalajara
‪3 min drive‬
Minerva Roundabout
‪3 min drive‬
Expo Guadalajara
‪4 min drive‬
Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
‪25 min drive‬

Room options

Deluxe Room (Double Rock Royalty)

Sleeps 4
2 Double Beds

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Rock Royalty)

Good

409 sq ft
City view
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed, Accessible (Rock Royalty)

Sleeps 3
1 King Bed

Deluxe Double Room (Gold)

Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed (Gold)

Exceptional

431 sq ft
City view
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed, Accessible

Sleeps 3
1 King Bed

Deluxe Room, 2 Queen Beds (Rock Royalty)

Wonderful

431 sq ft
City view
Sleeps 4
2 Queen Beds

Deluxe Double Room

Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed

Wonderful

409 sq ft
City view
Sleeps 2
1 King Bed

Deluxe Room, 2 Queen Beds (Gold)

Excellent

431 sq ft
City view
Sleeps 4
2 Queen Beds

Superior Room

Exceptional

344 sq ft
City view
Sleeps 2
1 King Bed

Suite (Rock - Rock Royalty)

Sleeps 4
1 King Bed

Deluxe Room, 2 Queen Beds

Exceptional

431 sq ft
City view
Sleeps 4
2 Queen Beds

Suite (Amplified - Rock Royalty)

Sleeps 4
1 King Bed

About the neighborhood

Zapopan

Hard Rock Hotel Guadalajara places you within 3 miles (5 km) of popular attractions like Minerva Roundabout and Expo Guadalajara. This 348-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool. It's connected to the convention center in central Zapopan and also close to World Trade Center.

What's nearby

US Consulate General Guadalajara - 3 min drive - 1.7 miles
Minerva Roundabout - 3 min drive - 1.9 miles
Plaza del Sol - 4 min drive - 2.4 miles
Expo Guadalajara - 4 min drive - 2.4 miles
Basilica de Zapopan - 10 min drive - 5.2 miles

Getting around

Mexicaltzingo Station - 7 min drive
Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 35 min drive

Restaurants

‪Sessions Restaurant - ‬1 min walk
‪Mr. Pampas - ‬8 min walk
‪El Socio - ‬7 min walk
‪Utc-6 Bar Hotel Hard Rock - ‬1 min walk
‪Tacos Don Trino - ‬10 min walk

About this property

Hard Rock Hotel Guadalajara

Pet-friendly hotel with a full-service spa connected to the convention center in Zapopan

Guests of Hard Rock Hotel Guadalajara enjoy a full-service spa, an outdoor pool, and a gym. Parking is MXN 60 per day (MXN 60 per day for valet parking)—but if you prefer not to drive, catch a ride in the shuttle from the hotel to the airport (available 24 hours) for MXN 650 per vehicle. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and litter boxes. Other amenities at this spa hotel include a rooftop terrace, free WiFi in public areas, and meeting rooms.

49-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free minibar items, coffee makers, and safes.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Pool
Free WiFi
Restaurant
Air conditioning

$109 nightly

Aug 17 - Aug 18

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
Self parking on site (MXN 60 per day)
Covered valet parking on site (MXN 60 per day; includes in/out privileges)
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: MXN 340 for adults and MXN 150 for children
2 bars/lounges
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli

Restaurants on site

Sessions

Things to do

Full-service spa
Gym
Hot tub
Outdoor pool

Family friendly

Outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Gift shop/newsstand
Luggage storage
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Turndown service

Business services

Business center
Conference center
Meeting rooms

Outdoors

Garden
Pool loungers
Pool umbrellas
Rooftop terrace

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Reflexology
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Handrails in stairways
Pool hoist on site
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site

1 building
26 floors
Banquet hall
Built in 2018
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

49-inch smart TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free stocked minibar

Air conditioning (climate-controlled)
Desk
Desk chair
Iron/ironing board
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Late check-in fee for check-in between 5:00 AM and 3:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for MXN 1500 per pet, per day, plus a deposit of MXN 2000 per stay
Dogs and cats only
1 total (50 lbs is the maximum weight per pet)
Pets may not be left unsupervised
Food and water bowls and litter boxes are available
Certain rooms only, restrictions apply
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately MXN 340 for adults and MXN 150 for children
Airport shuttle fee: MXN 650 per vehicle (maximum occupancy 4)
Self parking fee: MXN 60 per day
Covered valet parking fee: MXN 60 per day (in/out privileges)
Pet deposit: MXN 2000 per stay
Pet fee: MXN 1500 per pet, per day
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between 5:00 AM and 3:00 PM
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Check-in: 3:00 PM—-midnight
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Additional information about polices, regulations, and more:

Pool access available from 10:00 AM to 7:00 PM.
Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
No rollaway or extra beds are available.
Parking has height restrictions.

Property is also known as

Hard Rock Hotel Guadalajara Zapopan

Hard Rock Guadalajara Zapopan

Hotel Hard Rock Hotel Guadalajara Zapopan

Zapopan Hard Rock Hotel Guadalajara Hotel

Hard Rock Guadalajara

Hotel Hard Rock Hotel Guadalajara

Hard Rock Guadalajara Zapopan

Frequently asked questions

Is a free cancellation option available at Hard Rock Hotel Guadalajara?

Hard Rock Hotel Guadalajara provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hard Rock Hotel Guadalajara?

As of Aug 10, 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Guadalajara on Aug 11, 2025 start from $139.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hard Rock Hotel Guadalajara?

This hotel is located in Zapopan, a short 12-minute walk from La Gran Plaza Fashion Mall and also 8 minutes on foot from National Chamber of Commerce. You'll also find Andares Shopping Center and Plaza del Sol within a short drive.

Is parking available on site at Hard Rock Hotel Guadalajara?

Yes, covered valet parking is offered for MXN 60 per day with in/out privileges. Accessible parking is also available for guests.

Is a spa located at Hard Rock Hotel Guadalajara?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, aromatherapy, and reflexology.

Does Hard Rock Hotel Guadalajara have a casino?

No, Hard Rock Hotel Guadalajara doesn't have a casino.

Is there an indoor pool at Hard Rock Hotel Guadalajara?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 7:00 PM.

What do couples enjoy most about Hard Rock Hotel Guadalajara?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Hard Rock Hotel Guadalajara?

Yes, guests can enjoy a spa tub at this hotel.

Does Hard Rock Hotel Guadalajara feature a restaurant that includes a breakfast menu?

Yes, Hard Rock Hotel Guadalajara serves buffet breakfast for a surcharge each morning at Sessions.

Does Hard Rock Hotel Guadalajara allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hard Rock Hotel Guadalajara for a fee of MXN 1500 per pet, per day. The property also provides food and water bowls and litter boxes. A deposit of MXN 2000 per stay is collected.

Are there connecting rooms at Hard Rock Hotel Guadalajara?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hard Rock Hotel Guadalajara?

The closest major airport to Hard Rock Hotel Guadalajara is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 15 mi away (35 minutes by car).

Are there rooms with balconies that I can book at Hard Rock Hotel Guadalajara?

No, there aren't any guestrooms with balconies at Hard Rock Hotel Guadalajara.

Hard Rock Hotel Guadalajara Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Esmeralda

Traveled with partner

Jul 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had amazing time! The staff were very professional and nice. Our room was clean

Stayed 1 night in Jul 2025

6/10 Okay

William

Business traveler

Jun 16, 2025

Liked: Cleanliness, amenities

Great decor didn't make up for elevators that were mainly non functional for 2 days. A credit should have been given or coupon for next stay, at minimum. June 8-10 2025

Stayed 2 nights in Jun 2025

8/10 Good

Wendy

May 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Everyone was very friendly and helpful I will definitely go back!

Stayed 3 nights in May 2025

10/10 Excellent

Jaime

May 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hotel everything on the room was neat and clean really love this hotel

Stayed 1 night in May 2025

10/10 Excellent

Rojelio, DALTON

Traveled with partner

May 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

To me it was not so easy to drive into the property. Directions were not that clear.

Stayed 2 nights in May 2025

4/10 Poor

Stacy

May 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Apr 2025

10/10 Excellent

Ahara

May 7, 2025

Liked: Cleanliness

Stayed 1 night in Apr 2025

10/10 Excellent

ESMERALDA

Traveled with partner

May 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay

Stayed 1 night in Apr 2025

10/10 Excellent

Juliana

Traveled with partner

May 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed here from Saturday - Monday and it was a great experience. The hotel itself was clean, check in was quick and easy, parking is free, rooms were great. The only 4 star I’d give is in regards to the elevator situation. There are only 3 elevators that are for the entire hotel and 1 of them didn’t work. You’d have to wait from 10 min to longer to be able to go up or down because elevator situation was so slow or when it did stop on your floor it was already full. Check out was also quick and easy there are truly no hidden fees at check in or checkout. Restaurants on property not the greatest but there are alot of options close by. Definitely would stay here again!

Stayed 2 nights in May 2025

10/10 Excellent

ruby

May 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in May 2025

4/10 Poor

Johnny

Traveled with partner

May 4, 2025

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

The staff of this hotel is excellent, but it only had one elevator available for 26 floors. You had to wait 15-20 minutes just to go up to your room. It ruined the experience. I would not stay here again.

Stayed 4 nights in Apr 2025

6/10 Okay

George

May 4, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 3 nights in Apr 2025

10/10 Excellent

Derrick

May 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Apr 2025

10/10 Excellent

Laura

Traveled with partner, Traveled with family

May 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We have been staying in this property frequently for the last 4 years and it never disappoints. Everyone in the staff is very welcoming and professional. The food and the drinks at the bar are amazing as well.

Stayed 1 night in May 2025