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Hotel Rey Carlos

3.0 star property

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Photo gallery for Hotel Rey Carlos

Outdoor pool, sun loungers
Flat-screen TV
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Business center

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
Avenida Tirajana, 14, San Bartolomé de Tirajana, 35110
  • Place, CITA Shopping Center
    ‪1 min walk‬
  • Place, Yumbo Shopping Center
    ‪8 min walk‬
  • Place, Maspalomas Dunes
    ‪10 min walk‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪31 min drive‬

Room options

View all photos for Double Room

In-room safe, desk, blackout drapes, free WiFi

Double Room

7.2 out of 10
Good
(36 reviews)
  • 506 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Room Renewed

In-room safe, desk, blackout drapes, free WiFi

Superior Room Renewed

7.2 out of 10
Good
(30 reviews)
  • 506 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Single Room

In-room safe, desk, blackout drapes, free WiFi

Single Room

  • 506 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room

In-room safe, desk, blackout drapes, free WiFi

Standard Triple Room

  • 506 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Triple Room

In-room safe, desk, blackout drapes, free WiFi

Superior Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

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About the neighborhood

San Bartolomé de Tirajana

Located in Playa del Ingles, Hotel Rey Carlos is a leisurely stroll from popular sights such as Maspalomas Dunes and English Beach. This 3-star hotel has 142 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • CITA Shopping Center - 1 min walk - 0.1 miles
  • Yumbo Shopping Center - 8 min walk - 0.5 miles
  • Maspalomas Dunes - 10 min walk - 0.6 miles
  • English Beach - 12 min walk - 0.7 miles
  • Kasbah Shopping Center - 15 min walk - 0.8 miles

Getting around

  • Gran Canaria Airport (LPA) - 29 min drive

Restaurants

  • ‪Café Wien - ‬6 min walk
  • ‪Maná 264 - ‬2 min walk
  • ‪Que Pasa Tío? - ‬2 min walk
  • ‪Cafe Munchen - ‬1 min walk
  • ‪La Perla Negra - ‬2 min walk

About this property

Hotel Rey Carlos

At Hotel Rey Carlos, guests enjoy an outdoor pool, a children's pool, and free WiFi in public areas. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include meeting rooms, a terrace, and laundry facilities.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other standard amenities include sitting areas, refrigerators, and safes. Limited housekeeping is available.
An outdoor pool and a children's pool are on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 5 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rey Carlos

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 5 and November 17.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per day
  • 1 total (11 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

Property is also known as

Hotel Rey Carlos

Hotel Rey Carlos San Bartolome de Tirajana

Rey Carlos Hotel

Rey Carlos San Bartolome de Tirajana

Rey Carlos Bartolome Tirajana

Hotel Rey Carlos Hotel

Hotel Rey Carlos San Bartolomé de Tirajana

Hotel Rey Carlos Hotel San Bartolomé de Tirajana

Frequently asked questions

Are free cancellation options available at Hotel Rey Carlos?

Hotel Rey Carlos offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to do close to Hotel Rey Carlos?

This hotel is situated in Playa del Ingles within a short 11-minute walk of Maspalomas Dunes and also 14 minutes on foot from English Beach. You'll also find Yumbo Shopping Center and Maspalomas Lighthouse within a short drive.

Is parking available on site at Hotel Rey Carlos?

No, this hotel doesn't offer parking.

Does Hotel Rey Carlos include a casino at the property?

No, Hotel Rey Carlos doesn't have a casino.

Is there an indoor pool at Hotel Rey Carlos?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hotel Rey Carlos?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a poolside bar.

Are there hot tubs at Hotel Rey Carlos?

No, there isn't a spa tub at this hotel.

Does Hotel Rey Carlos feature a restaurant that includes a breakfast menu?

Yes, Hotel Rey Carlos serves buffet breakfast for a surcharge each morning at Rey Carlos.

Does Hotel Rey Carlos allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Rey Carlos for a fee of EUR 15 per pet, per day.

Are there connecting rooms at Hotel Rey Carlos?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Rey Carlos?

The closest major airport to Hotel Rey Carlos is Gran Canaria Airport (LPA), which is 20.6 mi away (29 minutes by car).

Are there rooms with balconies that I can book at Hotel Rey Carlos?

Yes, some guestrooms at this hotel offer either a balcony and a terrace.

Hotel Rey Carlos Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 104 out of 477 reviews
Rating 8 - Good. 159 out of 477 reviews
Rating 6 - Okay. 111 out of 477 reviews
Rating 4 - Poor. 58 out of 477 reviews
Rating 2 - Terrible. 45 out of 477 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Roland

Traveled with group
Liked: Cleanliness, staff & service
Breakfast was really good
Stayed 3 nights in Feb 2026

10/10 Excellent

Lee

Stayed 3 nights in Feb 2026

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Friendly staff nice big rooms and good shower
Stayed 7 nights in Feb 2026

2/10 Terrible

Ute

Disliked: Cleanliness, amenities, property conditions & facilities
Bed sheets were never changed. Got clean towel twice in 18 days. Custodian never worked down and surfaces in the room. Breakfast was terrible, cold food, hard rolls and beans for every meal. 90 percent of guests are German, went serve British breakfast? I've staying at Rey Carlos for seven years, never had a complaint, but this year was terrible. Also, do not stay on the this floor, you won't be able to sleep until after midnight when Cita shuts down. All in all not a good experience.
Stayed 18 nights in Jan 2026

8/10 Good

Kiefer

Liked: Cleanliness, staff & service, amenities
The room is as clean and tidy.
Stayed 5 nights in Jan 2026

6/10 Okay

Lars-Ake

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
The room was not even near the standard of the pictures that were shown in the app when you click on the specific room type and the images are shown for that specific type of room and they play a big part in the facts you base your decision on which room type you are booking. So I would suggest that you make sure that you are matching the correct images with the correct hotel room in your app. I was very disappointed and would not have made a booking for a room of this state or run down type
Stayed 2 nights in Jan 2026

10/10 Excellent

Barrie

Stayed 7 nights in Jan 2026

8/10 Good

Alexander

Stayed 8 nights in Jan 2026

10/10 Excellent

Stewart Graham

Stayed 2 nights in Jan 2026

8/10 Good

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay had breakfast included, i find the earlier you go for breakfast, the better, only on 1 occasion we made it early and there was veriety and it was warm/hot. The hotel itself amd staff were clean and plesant. There was a terrible smell of sewage in the lift always and in our bathroom for a couple days. The pool is large and everything you need is within walking distance. I did not see any children at the time of our stay. I would stay again
Stayed 4 nights in Jan 2026

8/10 Good

Barry

Stayed 1 night in Jan 2026

4/10 Poor

John

Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel is very dated. Broken window in room. Glass still on floor. Sachets of shower gel not enough. Noisy neighbours. Breakfast very limited. Refurbished room not very modern.
Stayed 6 nights in Dec 2025

8/10 Good

Awais

Liked: Cleanliness, staff & service, amenities
It was lovely apartment and it easy access to the beach and I will definitely come back again in future.
Stayed 5 nights in Dec 2025

4/10 Poor

Vianney

Disliked: Amenities
Very basic and old hotel for high price
Stayed 2 nights in Dec 2025

8/10 Good

tsetsa

Liked: Cleanliness, amenities, property conditions & facilities
Was a noisy night time
Stayed 3 nights in Nov 2025

10/10 Excellent

Rade, Novi Sad

Stayed 1 night in Nov 2025

2/10 Terrible

Pedro

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel I have probably stayed at. Manuel the receptionist is rude and most non- attentive I’ve ever experienced . Check in slowest on earth. Asked for a second key as we were 2 friends sharing a room, not possible and not their problem … Asked for a second bath towel one of the days as the cleaners one left one, it was like asking for a leg or an arm. Last day Was told that last could have a shower as our room was not available for late check out . When asked Was handed in a towel to go and shower nowhere cos nowhere was available.. errmm and with the attitude “not my problem”. Awful awful service. Shower Water flow between cold and mega hot, difficult to shower; bathroom door didn’t close properly and the facilities haven’t had an update since it open properly in the 70’s. Stay away!
Stayed 3 nights in Nov 2025

4/10 Poor

Christopher, Welwyn Garden City

Disliked: Amenities, property conditions & facilities
Extremely dated, very uncomfortable beds, ceiling fan made a grinding noise, air con didn’t work, the room was noisy as it’s right next to Cita centre, and very inconsistent wifi. But worse was the shower, which varied between scorching and freezing in an exact regular pattern, so I had to time the window of a second or two when it was usable, and dance in and out of the water flow. And at check in, they made me produce some form of receipt which showed both name and the hotel; this doesn’t happen at any other hotel, why here? I’d not recommend this place to anyone
Stayed 3 nights in Oct 2025

2/10 Terrible

Eliran

Disliked: Cleanliness, staff & service, property conditions & facilities
Would not recommend! They cancelled my reservation so they can charge me more and give a different room from what i book in advance. The ine i got was old furniture, and pretty creepy. Staff was horrible. Was out in 3 days instead of 13.
Stayed 10 nights in Oct 2025

8/10 Good

Charlotte

Traveled with partner
Liked: Cleanliness, amenities
Nice stay, rooms need updating
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Stayed 5 nights in Oct 2025

10/10 Excellent

Gholamreza

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location to everything and very worth for money ..
Stayed 2 nights in Oct 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth the money

Cleaned everyday in a good location easy to check in
Stayed 4 nights in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay

Was a nice stay missed Pepe who was on holiday.Joelle was very nice on reception as he always helps me to get on WiFi.But one receptionist never looked happy others very good.I always stay at this hotel when in Gran Canaria one person won't put me off staying there again and again.
Stayed 4 nights in Sep 2025

6/10 Okay

Chris

Solo

Need new mattresses
Stayed 2 nights in Jul 2025