Citadines Connect Georgetown Penang

4.0 star property

Choose dates to view prices

Photo gallery for Citadines Connect Georgetown Penang

Garden
Creator video - submitted by Estelle Travels
Exterior
Interior entrance
Exterior

Room options

View all photos for Studio Executive At Block A

Down comforters, in-room safe, individually decorated

Studio Executive At Block A

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Deluxe Loft At Block B

2 Bedroom Deluxe Loft At Block B | Private kitchen

2 Bedroom Deluxe Loft At Block B

  • 947 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Deluxe Studio , 2 Twin Beds At Block B

Deluxe Studio , 2 Twin Beds At Block B | Down comforters, in-room safe, individually decorated

Deluxe Studio , 2 Twin Beds At Block B

  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room , Muliple Beds At Block B

Deluxe Room , Muliple Beds At Block B | Down comforters, in-room safe, individually decorated

Deluxe Room , Muliple Beds At Block B

  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Studio Deluxe At Block B

Studio Deluxe At Block B | Down comforters, in-room safe, individually decorated

Studio Deluxe At Block B

8.8 out of 10
Excellent
(3 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Executive With View At Block A

Studio Executive With View At Block A | Down comforters, in-room safe, individually decorated

Studio Executive With View At Block A

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedoom Executive At Block A

Down comforters, in-room safe, individually decorated

2 Bedoom Executive At Block A

8.0 out of 10
Very good
(1 review)
  • 366 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Studio Classic At Block A

Down comforters, in-room safe, individually decorated

Studio Classic At Block A

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Executive Twin At Block A

Studio Executive Twin At Block A | Down comforters, in-room safe, individually decorated

Studio Executive Twin At Block A

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Studio Without Window At Block A

Down comforters, in-room safe, individually decorated

Twin Studio Without Window At Block A

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Twin At Block A

Down comforters, in-room safe, individually decorated

Studio Twin At Block A

  • Sleeps 2

View all photos for Executive Studio At Block A

Down comforters, in-room safe, individually decorated

Executive Studio At Block A

  • Sleeps 2

View all photos for Classic Studio At Block A

Shower, hair dryer, slippers, bidet

Classic Studio At Block A

  • Sleeps 2

View all photos for Executive Twin Studio At Block A

Shower, hair dryer, slippers, bidet

Executive Twin Studio At Block A

  • Sleeps 2

View all photos for Two-Bedroom Executive Room At Block A

Down comforters, in-room safe, individually decorated

Two-Bedroom Executive Room At Block A

  • Sleeps 4

View all photos for Studio Deluxe Twin At Block B

Down comforters, in-room safe, individually decorated

Studio Deluxe Twin At Block B

  • Sleeps 2

View all photos for Deluxe Room Double At Block B

Down comforters, in-room safe, individually decorated

Deluxe Room Double At Block B

  • Sleeps 4

View all photos for 2 Bedroom Deluxe Loft At Block B

Down comforters, in-room safe, individually decorated

2 Bedroom Deluxe Loft At Block B

  • Sleeps 4

View all photos for Studio Executive With View At Block A

Down comforters, in-room safe, individually decorated

Studio Executive With View At Block A

  • Sleeps 2

View all photos for Studio Deluxe At Block B

Interior

Studio Deluxe At Block B

  • Sleeps 2

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About the neighborhood

George Town

Located in Downtown George Town, Citadines Connect Georgetown Penang is next to KOMTAR and Hin Bus Depot Art Centre. This 4-star hotel welcomes guests with 143 rooms and conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Hin Bus Depot Art Centre - 1 min walk - 0.0 miles
  • KOMTAR - 2 min walk - 0.1 miles
  • 1st Avenue Mall - 3 min walk - 0.2 miles
  • Chit Tiau Lor Ban San - 7 min walk - 0.4 miles
  • Georgetown UNESCO Historic Site - 12 min walk - 0.7 miles

Getting around

  • Penang Sentral - 27 min drive
  • Penang Intl. Airport (PEN) - 26 min drive

Restaurants

  • ‪Drunken Gelato - ‬2 min walk
  • ‪Kirin Sushi 麟。日式料理 - ‬2 min walk
  • ‪St. Giles Executive Lounge - ‬2 min walk
  • ‪Good Friends Never Bojio - ‬2 min walk
  • ‪Lé 楽 - ‬1 min walk

About this property

Citadines Connect Georgetown Penang

Built in 2022, the brand new Citadines Connect Georgetown Penang offers an outdoor pool, a gym, and free WiFi in public areas. There's limited parking and a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include coffee/tea in a common area, a garden, and a water dispenser.
50-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and bidets, and beds sport down comforters. Safes, phones, and desks are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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JEN Penang Georgetown by Shangri-La
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  • Kids pool
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The price is $103
Apr 19 - Apr 20
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (MYR 9 per day)
  • Street parking available
  • Free area shuttle up to 2 km
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MYR 45 for adults and MYR 28 for children
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Built in 2022
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Smoking not allowed
  • Traditional architecture
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MYR 500 per accommodation, per night
  • 2 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MYR 45 for adults and MYR 28 for children
  • Nearby parking fee: MYR 9 per day (66 ft away)
  • Pet fee: MYR 500 per accommodation, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Citadines Connect Georgetown Penang Hotel
Citadines Connect Georgetown Penang George Town
Citadines Connect Georgetown Penang Hotel George Town

Frequently asked questions

Is free cancellation available at Citadines Connect Georgetown Penang?

Citadines Connect Georgetown Penang provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Citadines Connect Georgetown Penang?

As of Apr 3, 2026, prices found for a 1-night stay for 2 adults at Citadines Connect Georgetown Penang on Apr 10, 2026 start from $85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Citadines Connect Georgetown Penang?

This hotel is situated in Downtown George Town, just steps from KOMTAR and Hin Bus Depot Art Centre, and within a short walk of The Top at Komatar. You'll also find Georgetown UNESCO Historic Site and Cheong Fatt Tze Mansion less than a mile away.

Is there parking available at Citadines Connect Georgetown Penang?

Yes, though parking is limited parking.

Does Citadines Connect Georgetown Penang have a casino at the property?

No, Citadines Connect Georgetown Penang doesn't have a casino.

Is there an indoor pool at Citadines Connect Georgetown Penang?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Citadines Connect Georgetown Penang a good place to stay for couples?

Amenities that appeal to couples at this hotel include a down comforter, a smart TV, and slippers.

Does Citadines Connect Georgetown Penang have a hot tub?

No, there isn't a spa tub at this hotel.

Does Citadines Connect Georgetown Penang feature a restaurant that includes a breakfast menu?

Citadines Connect Georgetown Penang offers continental breakfast each morning for a surcharge though there is no restaurant.

Does Citadines Connect Georgetown Penang allow pets to stay for free?

Although they can't stay for free, pets are welcome at Citadines Connect Georgetown Penang for a fee of MYR 500 per accommodation, per night.

Does Citadines Connect Georgetown Penang have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Citadines Connect Georgetown Penang?

The closest major airport to Citadines Connect Georgetown Penang is Penang Intl. Airport (PEN), which is 10.7 mi away (26 minutes by car).

Are there rooms with balconies at Citadines Connect Georgetown Penang?

No, there aren't any guestrooms with balconies at Citadines Connect Georgetown Penang.

Citadines Connect Georgetown Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 99 reviews
Rating 8 - Good. 30 out of 99 reviews
Rating 6 - Okay. 10 out of 99 reviews
Rating 4 - Poor. 4 out of 99 reviews
Rating 2 - Terrible. 3 out of 99 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

WILLIAM

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay
Stayed 3 nights in Dec 2025

10/10 Excellent

Kian Tiong

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 6 nights in Dec 2025

10/10 Excellent

Hasan

Stayed 2 nights in Dec 2025

10/10 Excellent

Heng

Liked: Cleanliness, staff & service, amenities
Everything is good. Thank you for letting us check in early.
Stayed 1 night in Dec 2025

4/10 Poor

Jason

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Ryan, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice professional hotel.
Stayed 3 nights in Dec 2025

2/10 Terrible

xixi

Stayed 2 nights in Dec 2025

8/10 Good

Soudade

Stayed 3 nights in Nov 2025

8/10 Good

Marlon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff, walking distance to major places
Stayed 4 nights in Nov 2025

8/10 Good

Joanna Chung Yan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great central location, close to many famous eateries, walking distance (10-15min) to the famous mural streets, and only steps away from two grocery stores for souvenirs. Friendly staff and room is fairly clean. My only small complaint is the room and its bathroom are quite small, no counter space for toiletries and not enough hooks in the bathroom to hang towels and clothes.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and attentive and helpful. They made my time in Penang that much more enjoyable. It is also a very comfortable hotel. The location is right in the center of all the attractions I wanted to see. 10/10 would come here again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Kim hue

Na
Stayed 4 nights in Sep 2025

10/10 Excellent

Serina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient walking distance to restaurants and food markets and shopping mall
Stayed 4 nights in Aug 2025

10/10 Excellent

Joanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

Jenny

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

HRH Princess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Citadines Connect in Penang. It was very clean, super comfortable bed & a very convenient location to explore Penang.
Stayed 4 nights in Jul 2025

10/10 Excellent

Daniel

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Harvinder

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel with a good location.
Stayed 10 nights in May 2025

6/10 Okay

Jae Shin

Traveled with family
Liked: Cleanliness, staff & service, room comfort
.
Stayed 4 nights in Apr 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience at the door step

Centrally located and a short walk to Komtar and rest of the attractions. Unfortunately the swimming pool was CLOSED due to pump failure.
Stayed 2 nights in May 2025

10/10 Excellent

Alexis

Stayed 2 nights in Apr 2025

10/10 Excellent

DERRICK

Stayed 1 night in Apr 2025

10/10 Excellent

Kan Kit, Westfield

Stayed 2 nights in Mar 2025

10/10 Excellent

Chi Hwa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel in the middle of Georgetown. Breakfast area very comfortable, with good selection of breakfast menu. Provision of fruits is somewhat limited though. Very helpful staff.
Stayed 4 nights in Feb 2025