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Edgewater Hotel - Gatlinburg

Property class: 3

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Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Front of property - evening/night
Romantic Room, 1 Queen Bed, Jetted Tub | Desk, iron/ironing board, free WiFi, bed sheets
Fireplace
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
402 River Rd, Gatlinburg, TN, 37738
  • Place, Gatlinburg SkyPark
    ‪3 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Place, Gatlinburg Convention Center
    ‪4 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

9.0 out of 10
Wonderful
(240 reviews)
  • River view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Romantic Room, 1 Queen Bed, Jetted Tub

Romantic Room, 1 Queen Bed, Jetted Tub | Desk, iron/ironing board, free WiFi, bed sheets

Romantic Room, 1 Queen Bed, Jetted Tub

9.0 out of 10
Wonderful
(40 reviews)
  • Mountain view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Mountainside

Standard Room, 1 King Bed, Mobility Accessible, Mountainside | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Mobility Accessible, Mountainside

8.8 out of 10
Excellent
(13 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Room with River View

King Room with River View | Desk, iron/ironing board, free WiFi, bed sheets

King Room with River View

9.0 out of 10
Wonderful
(44 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

8.8 out of 10
Excellent
(254 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Gatlinburg

Located in Downtown Gatlinburg, Edgewater Hotel - Gatlinburg is within a 5-minute walk of popular attractions such as Ripley's Aquarium of the Smokies and Gatlinburg SkyPark. This 205-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and a gym.

What's nearby

  • Gatlinburg SkyPark - 3 min walk - 0.2 miles
  • Ole Smoky Moonshine Distillery - 4 min walk - 0.3 miles
  • Ripley's Aquarium of the Smokies - 4 min walk - 0.3 miles
  • Gatlinburg Convention Center - 4 min walk - 0.3 miles
  • Anakeesta - 6 min walk - 0.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Sugarlands Distilling Co. - ‬5 min walk
  • ‪Puckers Sports Bar - ‬4 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬4 min walk
  • ‪Smith & Son Corner Kitchen - ‬5 min walk
  • ‪Subway - ‬4 min walk

About this property

Edgewater Hotel - Gatlinburg

At Edgewater Hotel - Gatlinburg, guests have access to a gym, free WiFi in public areas, and meeting rooms. Self parking is available for USD 16.46 per day. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include conference space, a business center, and a terrace.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Balconies, refrigerators, and microwaves are other standard amenities.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 16.46 per day)
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 12 2026 to April 30 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per day
  • Cribs/infant beds are available for USD 20.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 16.46 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Frequently asked questions

Are free cancellation options available at Edgewater Hotel - Gatlinburg?

Edgewater Hotel - Gatlinburg provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Edgewater Hotel - Gatlinburg?

As of Apr 9, 2026, prices found for a 1-night stay for 2 adults at Edgewater Hotel - Gatlinburg on Apr 12, 2026 start from $168, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Edgewater Hotel - Gatlinburg?

This hotel is situated in Downtown Gatlinburg, just steps from Ripley's Aquarium of the Smokies and Gatlinburg SkyPark, and within a short walk of Anakeesta. You'll also find Great Smoky Mountains National Park and Wild Bear Falls Indoor Water Park within a short drive.

Is parking available on site at Edgewater Hotel - Gatlinburg?

Yes, parking is offered for USD 16.46 per day. Though parking is limited per unit, accessible parking is also available. You'll find a max of 1 space per unit.

Does Edgewater Hotel - Gatlinburg include a casino at the property?

No, Edgewater Hotel - Gatlinburg doesn't have a casino.

Will I find an indoor pool at Edgewater Hotel - Gatlinburg?

No, there is no indoor pool at this hotel. Note though that pool facilities will be unavailable from January 12 2026 until April 30 2026 (subject to change).

What amenities will couples enjoy at Edgewater Hotel - Gatlinburg?

Couples staying at this hotel will appreciate amenities like free breakfast plus some guestrooms include fireplaces and jetted bathtubs.

Does Edgewater Hotel - Gatlinburg have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Edgewater Hotel - Gatlinburg feature a restaurant that includes a breakfast menu?

Edgewater Hotel - Gatlinburg offers free continental breakfast each morning though there is no restaurant.

Will Edgewater Hotel - Gatlinburg allow pets to stay free of charge?

No, pets aren't allowed at Edgewater Hotel - Gatlinburg though service animals are welcome.

Does Edgewater Hotel - Gatlinburg have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Edgewater Hotel - Gatlinburg?

The closest major airport to Edgewater Hotel - Gatlinburg is McGhee Tyson Airport (TYS), which is about 27.3 mi away.

Are there rooms with balconies at Edgewater Hotel - Gatlinburg?

Yes, every guestroom at Edgewater Hotel - Gatlinburg comes with a balcony with some featuring river or mountain views.

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1461 out of 2752 reviews
Rating 8 - Good. 761 out of 2752 reviews
Rating 6 - Okay. 372 out of 2752 reviews
Rating 4 - Poor. 101 out of 2752 reviews
Rating 2 - Terrible. 57 out of 2752 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

CHRISTINA

Stayed 1 night in Mar 2026

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff throughout the hotel were very nice and accommodating. Breakfast staff were rude and not helpful. Would have been nice if healthy food would have been offered (i.e fruit or yogurt). Parking is always a little rough when you have large trucks. It would have been nice to know about the $15 per night packing fee. That was new to us. Overall a good place to stay very convenient to the strip and walking distance to everything in Gatlinburg.
Stayed 3 nights in Jan 2026

10/10 Excellent

Yesenia

Traveled with family
Liked: Cleanliness, staff & service, amenities
All the above
Stayed 1 night in Dec 2025

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean, the staff was great, the continental breakfast was also great. We will stay here again.
Stayed 3 nights in Dec 2025

6/10 Okay

Robert

Traveled with group, Traveled with family
Disliked: Amenities
Great for location but,, the entire property is wildly outdated!! The hotel is in dire need of renovation from top to bottom! Just for example, the mattresses are probably 30yrs old. But again, great location 5 min or less walk to down town gatlinburg
Stayed 4 nights in Dec 2025

8/10 Good

Gourab, Knoxville

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Excellent location, but subpar breakfast.
Stayed 3 nights in Dec 2025

6/10 Okay

Robert

Stayed 3 nights in Jan 2026

8/10 Good

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and fit our needs. Loved the location and will definitely come back on our next trip.
Stayed 3 nights in Dec 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean with nice view.. Would definitely stay again
Stayed 3 nights in Jan 2026

8/10 Good

jim

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
To someone who has never been there, the check in is hard to find, The heat and air unit in our room was noisy and the heat would get hot and then get cold with touching the controls.
Stayed 2 nights in Dec 2025

10/10 Excellent

Seungchul

Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service
Typical continental breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Ramon, Adjuntas

Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación, limpio y muy amable
Stayed 1 night in Jan 2026

8/10 Good

Brianna, Springboro

Business traveler, Traveled with family
Very courteous staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rebekah

Stayed 1 night in Dec 2025

10/10 Excellent

KAREL, ROCKVILLE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, walkable, most of attractions are near. Aquarium, Anakeesta, Skypark. I'm very happy with the hotel.
Stayed 3 nights in Jan 2026

10/10 Excellent

Wendi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love how convenient it is !
Stayed 1 night in Dec 2025

10/10 Excellent

Jeffery

Stayed 2 nights in Dec 2025

8/10 Good

Felice

Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 3 nights in Jan 2026

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

6/10 Okay

Craig

Traveled with family
Liked: Cleanliness, amenities
The room was okay, the location of the hotel is great! I got a sour taste after having to pay an additional $16.46 to park at the hotel for one night. Just add the price into rates to start with and don’t start nickel and dime me when I arrive. Breakfast was good but they had one small pancake machine that stayed way backed up.
Stayed 1 night in Jan 2026

6/10 Okay

Maria

Liked: Staff & service, amenities
The good: Parking was easy and convenient, less than 20 dollars. Older property fairly well maintained. Kind and helpful front desk staff. Clean room with comfy bed. Nice view from river room. Excellent location. Not so good: lobby smelled weird. Halls kind of musty. Walls are paper thin. Windows did not keep noise down from outside, which was a LOT. Earplugs recommended! The adjoining room door was not locked upon my arrival. Neighbors woke me out of a dead sleep fooling with their adjoining door, which was very startling! Did not have breakfast since they kept me up all night. Yawn.
Stayed 1 night in Jan 2026

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Awesome hotel with a friendly staff and clean rooms great location in gatlinburg with awesome river side views of the strip
Stayed 2 nights in Jan 2026

4/10 Poor

Cameron

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
All outside noise can be heard from inside the rooms. In addition, the condition of the property is greatly exaggerated on the website. The property is dated and in poor condition, given the cost of lodging. The check-in system is antiquated, meaning that the staff are easily overwhelmed during peak check-in hours. While some staff were friendly and helpful, the front desk staff, in general, seemed tired and overworked. Also, for a conference center, there is a startling lack of luggage carts. My family's room was on the 7th floor, and we had to make four trips to our car to retrieve our luggage. The elevator system was slow as well, which is extremely inconvenient for a multi-story hotel. My wife and kids enjoyed the pool and related amenities, which I am guessing are some of the main reasons this property receives good reviews. It is also in very close proximity to the main strip, which is undoubtedly a plus. Overall, I was disappointed and will almost certainly stay somewhere else on my next trip to Gatlinburg.
Stayed 1 night in Dec 2025

10/10 Excellent

Katlynn

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Jan 2026

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