When we arrived, we were greeted right away. The check in process was easy. We got onto our floor to walk to our room. The ground had a lot of trash on it ans the hallway smelled like cigarette smoke and mildew. We got to our room and it looked clean. After a long car ride, we were looking forward to a nice warm shower. Well, there was not any hot water ans we were not informed when we arrived. So we had to take cold showers. When we woke up, we went down for brekfast and there was only coffee and 1 muffin left. So, we went and got our stuff, checked out (thats when we said there was no hot water and they said they were working on it) and then we went elsewhere for breakfast. This hotel is not for just an overnight stay, more geared towards long term hotel stays. We know to stay clear of this hotel chain for the future.