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Quality Inn & Suites Franklin

2.5 star property

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Photo gallery for Quality Inn & Suites Franklin

Suite, 1 King Bed with Sofa bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets
Lobby
Free buffet breakfast
Suite, 1 King Bed with Sofa bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1620 Armory Dr, Franklin, VA, 23851
  • Place, Franklin Commons Shopping Center
    ‪3 min walk‬
  • Place, Armory Plaza
    ‪9 min walk‬
  • Place, Lakeview Medical Center
    ‪11 min walk‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Franklin

Located within a 5-minute walk of Franklin Commons Shopping Center, Quality Inn & Suites Franklin is within a 15-minute stroll of Armory Plaza. This 77-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Franklin Commons Shopping Center - 3 min walk - 0.2 miles
  • Armory Plaza - 9 min walk - 0.5 miles
  • Lakeview Medical Center - 11 min walk - 0.6 miles
  • Paul D. Camp Community College - Franklin Campus - 2 min drive - 1.5 miles
  • Southampton Memorial Hospital - 6 min drive - 3.1 miles

Getting around

  • Norfolk Intl. Airport (ORF) - 63 min drive

Restaurants

  • ‪Love's Travel Stop - ‬2 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬3 min drive
  • ‪El Ranchero - ‬4 min walk
  • ‪Joe's Pizza & Pasta Palace - ‬7 min drive

About this property

Quality Inn & Suites Franklin

Quality Inn & Suites Franklin features free WiFi in public areas, a seasonal outdoor pool, and laundry facilities. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. This hotel also has a gift shop.
Guests can enjoy cable TV and stay connected with free WiFi. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is not available.
Recreational amenities at the hotel include a seasonal outdoor pool.

Similar properties

Lobby
Super 8 by Wyndham Franklin
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
7.0 out of 10, Good, 455 reviews
$60 nightly
The price is $68
Apr 10 - Apr 11
Total with taxes and fees
Super 8 by Wyndham Franklin

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Inn Franklin
Comfort Inn Hotel Franklin
Franklin Comfort Inn
Comfort Hotel Franklin
Quality Inn Franklin
Quality Franklin
Quality Inn Suites
Quality Inn & Suites Franklin Hotel
Quality Inn & Suites Franklin Franklin
Quality Inn & Suites Franklin Hotel Franklin

Frequently asked questions

Are free cancellation options available at Quality Inn & Suites Franklin?

Quality Inn & Suites Franklin provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Quality Inn & Suites Franklin?

As of Mar 25, 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Franklin on Apr 12, 2026 start from $80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Quality Inn & Suites Franklin?

This hotel in Franklin is within a 10-minute walk of Franklin Commons Shopping Center and Armory Plaza. You'll also find Franklin Historic District and Barret's Landing within a short drive.

Is there parking available at Quality Inn & Suites Franklin?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Quality Inn & Suites Franklin have a casino on the premises?

No, Quality Inn & Suites Franklin doesn't have a casino.

Is there an indoor pool at Quality Inn & Suites Franklin?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Quality Inn & Suites Franklin?

Couples staying at this hotel will appreciate amenities like a seasonal outdoor pool plus some guestrooms include a kitchen and free WiFi.

Does Quality Inn & Suites Franklin have a hot tub?

No, this hotel doesn't have a spa tub.

Does Quality Inn & Suites Franklin feature a restaurant that includes a breakfast menu?

Quality Inn & Suites Franklin offers free buffet breakfast though there is no restaurant.

Does Quality Inn & Suites Franklin allow pets to stay for free?

Although they can't stay for free, pets are welcome at Quality Inn & Suites Franklin for a fee of USD 25 per pet, per night.

Does Quality Inn & Suites Franklin have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Quality Inn & Suites Franklin?

No, you won't find guestrooms with balconies at Quality Inn & Suites Franklin.

Quality Inn & Suites Franklin Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 70 out of 227 reviews
Rating 8 - Good. 51 out of 227 reviews
Rating 6 - Okay. 59 out of 227 reviews
Rating 4 - Poor. 23 out of 227 reviews
Rating 2 - Terrible. 24 out of 227 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Ronnie

Stayed 1 night in Feb 2026

10/10 Excellent

Victor

Stayed 1 night in Dec 2025

10/10 Excellent

Edessa

Stayed 1 night in Dec 2025

6/10 Okay

Bruce

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Staff was excellent, room really needed upgraded, smelled musky/moldy.
Stayed 3 nights in Dec 2025

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, amenities
Bed was kinda lumpy. Some things falling apart. But overall not too bad for the price.
Stayed 1 night in Nov 2025

8/10 Good

Randy

Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities
The day staff member Ms. Joyce was very kind and professional.
Stayed 1 night in Nov 2025

10/10 Excellent

Oscar

Stayed 1 night in Nov 2025

6/10 Okay

Patty

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
Rooms are very old
Stayed 3 nights in Nov 2025

4/10 Poor

Christina

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Overall needs updating, room was dinghy and felt unsafe. The door did not close tight, although you could lock it, but it had about 1/2 inch gap you could see daylight. The staff was helpful and courteous with extra towels. The breakfast was minimal with cold cereal and toast/ muffins or yogurt. Could have had some fresh fruit.
Stayed 1 night in Nov 2025

6/10 Okay

Stephanie

Liked: Cleanliness
Room in good condition could use updating but overall decent
Stayed 5 nights in Nov 2025

6/10 Okay

Mackey

Stayed 1 night in Nov 2025

10/10 Excellent

Kayren

Stayed 1 night in Nov 2025

6/10 Okay

Matthew

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
The room was not clean, we ended up leaving after the first night and staying in a different hotel. It was gross. The lady at the front dest was nice when I checked out
Stayed 3 nights in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in, easy to find room, everything I needed for overnight stay
Stayed 1 night in Oct 2025

10/10 Excellent

Ronnie

Stayed 2 nights in Oct 2025

2/10 Terrible

Munir

Stayed 1 night in Oct 2025

10/10 Excellent

Kalib

Stayed 2 nights in Sep 2025

10/10 Excellent

Robin, Liberty

Stayed 1 night in Oct 2025

10/10 Excellent

Kalib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kalib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Staff is wonderful and respectful, the only thing i dont like is the channels, its boring in those rooms, they need to upgrade whag customers can watch, imagine staying for days and watching all those damn commercials and nothing to basically watch, do better. Besides that the place is cool and i love it
Stayed 1 night in Sep 2025

6/10 Okay

Markiseona

Disliked: Cleanliness, staff & service, property conditions & facilities
Sheets weren’t clean
Stayed 1 night in Sep 2025

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

4/10 Poor

Rynesha

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
room was dusty and filled with a bunch of spiders and spider webs
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff that I dealt with, wee very courteous and helpful...!
Stayed 1 night in Sep 2025

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